Health Connector Administrative Finance Update KARI MILLER Chief Financial Officer NUPUR GUPTA Financial Analyst Board of Directors Meeting, July 13, 2017
Overview The purpose of this presentation is to review the Health Connector s FY17 administrative budget year-end projection and to present the FY18 budget recommendation for a vote We anticipate modest improvement to our net position relative to the boardapproved FY17 budget and are recommending a breakeven FY18 budget, reflective of continuing enrollment growth Health Connector administrative per member per month (PMPM) costs have been updated and a high-level comparative analysis of similar state-based Marketplaces was performed in response to prior board questions they exhibit positive trend and relative costs Significant unpredictable events most immediately urgent being the uncertainty regarding federal cost sharing reduction payments to carriers could have a substantial destabilizing impact near term Future of the Affordable Care Act 2018 Open Enrollment 2
Health Connector Per Member Per Month Administrative Costs Monthly per member administrative costs are projected to decrease 16% from FY17 to FY18. Health Connector Administrative Costs Per Member Per Month Costs (PMPM) ACA Implementation $80 $70 $69.0 350,000 300,000 Administrative Costs Funded by the Federal Government - PMPM $60 $50 $40 $30 $20 $10 $20.4 $11.9 $12.1 $0.8 $1.3 $10.5 $10.9 $12.1 $0.1 $1.1 $1.7 $2.6 $2.4 $18.7 $8.8 $2.4 $61.1 $46.3 $2.4 $51.7 $5.7 $28.7 $3.8 $9.1 $27.3 $3.5 $9.0 $22.8 $0.5 $8.7 $20.7 $9.0 250,000 200,000 150,000 100,000 50,000 Administrative Costs Funded by Carriers - PMPM Administrative Costs Funded by CCTF - PMPM Membership $- $20.4 $11.2 $10.8 $8.7 $8.3 $8.6 $7.5 $12.4 $11.6 $15.8 $14.8 $13.6 $11.7 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 Proj. FY18 Proj. FY19 Preview - While the per member administrative cost is declining, it will likely not return to pre-aca levels at this time, as ACA administration is inherently more complex than chapter 58 3
Comparison to Other State-based Marketplaces The Health Connector provides comprehensive services while maintaining lower administrative costs in comparison to most other SBMs. $70.00 SBM PMPM Comparison $60.00 $61.05 $50.00 $40.00 $39.87 $30.00 $32.48 $29.42 $31.35 $25.83 $28.80 $28.41 $26.72 $27.29 $22.84 $20.00 $15.75 $10.00 $- 1 2 3 4 5 6 7 8 9 10 MA FY17 MA FY18 Size (Thousands) 35 89 102 126 129 182 255 75 159 1,698 247 278 Premium Billing a a a Risk Adjustment a a Reinsurance a a EDI Customization a a a a Broker Commissions a a a Navigators a a a a a a a a a a M arketing a a a a a a a a a 4,7: Basic Health programs enrollment not reflected in the membership counts provided 8: Integrated Medicaid/Exchange structure cannot be easily be separated into Exchange-only costs 1, 2, & 4: Likely fund marketing activities, per the opinion of the Health Connector policy team, despite indicating in their responses that they do not 4
Administrative Finance Update FY17 Administrative Budget Year-End Projection
FY17 Administrative Budget Summary The FY17 year-end projection results in a $4.2M net loss, which reflects a $0.2M improvement from the budget provided to the Board in July 2016. Health Connector Administrative Budget FY17 Budget FY17 Year-End Estimate Variance Total Member Months 2,873,180 2,963,363 90,183 3% Revenue: Carrier Assessments $25,526,207 $26,753,535 $1,227,328 5% Federal Grants $10,889,379 $10,258,575 -$630,804-6% CCTF $38,159,648 $38,159,648 $0 0% Risk Adjustment Audit User Fee $728,000 $699,281 -$28,719-4% Student Health $224,384 $154,312 -$70,072-31% Miscellaneous/Investment $80,000 $631,303 $551,303 689% Total Revenue $75,607,618 $76,656,653 $1,049,036 1% Expense: Call Center, Enrollment and Premium Processing $41,056,177 $45,432,210 $4,376,033 11% HIX Operations and Maintenance $7,242,719 $6,445,803 -$796,916-11% Outreach and Education $2,444,958 $2,137,881 -$307,076-13% Navigator Program $1,687,246 $1,607,582 -$79,663-5% Appeals Program $330,845 $255,257 -$75,588-23% Small Business Wellness Subsidies $259,039 $245,056 -$13,983-5% Personnel $8,169,609 $7,564,254 -$605,355-7% OPEB Obligation $660,972 $772,353 $111,381 17% IT (non-hix)/facility/administrative $2,495,605 $2,194,011 -$301,594-12% Consulting and Professional Support $4,818,735 $4,230,549 -$588,186-12% Consulting and Professional Support - CCA (FED) $6,927,655 $4,981,682 -$1,945,972-28% Consulting and Professional Support - HIX (FED) $3,961,724 $5,004,632 $1,042,908 26% Total Expense $80,055,282 $80,871,270 $815,988 1% Net Position -$4,447,664 -$4,214,617 $233,047 5% Health Connector Reserves $15,548,895 $15,413,019 -$135,876-1% Revenue increased by $1.0M The primary driver is a $1.2M increase in carrier collections largely due to a 3% variance in overall membership as compared to budget and higher average premiums for small group membership Expenses increased by $0.8M, offsetting revenue increases The primary driver is a $4.4M increase for call center and premium processing expenses, and continued repairs and mitigations relating to NTT s premium processing system Offsetting this increase are decreased expenses for HIX operations and maintenance, personnel, consulting, outreach, and other administrative costs o Reported decrease in HIX operations and maintenance expenses relayed from MassIT o Decrease in outreach and education expense is due to timing Operating Costs $69,165,903 $70,884,956 $1,719,053 2% ACA Transition $10,889,379 $9,986,314 -$903,065-8% 6
FY17 Projected Enrollment FY17 projected member months are 3% higher than budget, in part due to an 8% positive variance for the unsubsidized nongroup population. 300,000 250,000 200,000 150,000 FY17 Membership Projection as of July 2017 263,834 255,586 258,494 259,497 249,838 243,804 239,480 243,254 242,060 244,939 233,244 229,334 250,113 250,524 248,440 246,402 242,212 244,930 231,967 230,346 232,438 232,229 232,192 231,387 166,734 173,448 178,779 180,604 181,857 183,499 165,899 169,915 175,887 179,297 178,338 176,759 300,000 250,000 200,000 150,000 The 8% positive variance for unsubsidized nongroup member months (17K net member increase) is driven by eligibility redeterminations from ConnectorCare, enrollment from the eligible but unenrolled population, and outreach efforts targeted at uninsured individuals 100,000 100,000 ConnectorCare member months were higher than budget by 1% (18K net member increase) 50,000 56,523 56,479 56,761 57,451 57,922 58,177 71,063 69,144 69,601 70,858 70,566 73,225 50,000 Small group member months were higher than budget by 15% 0 6,912 6,850 6,832 7,056 6,994 7,124 7,142 7,246 7,206 7,032 7,074 7,109 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Small Group Medical & Dental Nongroup Medical & Dental ConnectorCare FY17 Budgeted Membership FY17 Year-End Estimated Membership - Membership projections are inclusive of retroactivity 7
Administrative Finance Update FY18 Administrative Budget Recommendation
FY18 Administrative Budget Recommendation The Health Connector is pleased to recommend a breakeven FY18 budget. Health Connector Administrative Budget FY17 Year-End Estimate FY2018 Recommendation Variance Total Member Months 2,963,363 3,340,180 376,817 13% Revenue: Carrier Assessments $26,753,535 $28,985,778 $2,232,243 8% Federal Grants $10,258,575 $1,780,224 -$8,478,350-83% CCTF $38,159,648 $45,000,000 $6,840,352 18% Risk Adjustment Audit User Fee $699,281 $729,986 $30,705 4% Student Health $154,312 $175,000 $20,688 13% Miscellaneous/Investment $631,303 $352,244 -$279,059-44% Total Revenue $76,656,653 $77,023,232 $366,579 0% Enrollment is projected to continue to increase in FY18 Revenue reflects an increase in CCTF funding and enrollment-driven carrier assessments offset by federal grant revenue The estimated increase in HIX operations and maintenance costs is due to timing and an updated cost allocation methodology Expense: Call Center, Enrollment and Premium Processing $45,432,210 $46,092,503 $660,293 1% HIX Operations and Maintenance $6,445,803 $8,574,903 $2,129,100 33% Outreach and Education $2,137,881 $2,282,642 $144,761 7% Navigator Program $1,607,582 $1,649,995 $42,413 3% Appeals Program $255,257 $266,530 $11,272 4% Small Business Wellness Subsidies $245,056 $250,000 $4,944 2% Personnel $7,564,254 $8,311,286 $747,032 10% OPEB Obligation $772,353 $840,321 $67,968 9% IT (non-hix)/facility/administrative $2,194,011 $2,703,153 $509,142 23% Consulting and Professional Support $4,230,549 $3,701,764 -$528,785-12% Consulting and Professional Support - CCA (FED) $4,981,682 $1,600,224 -$3,381,458-68% Consulting and Professional Support - HIX (FED) $5,004,632 $0 -$5,004,632-100% Total Expense $80,871,270 $76,273,321 -$4,597,949-6% Net Position -$4,214,617 $749,911 $4,964,528 118% Health Connector Reserves $15,413,019 $16,162,930 $749,911 5% Operating Costs $70,884,956 $74,673,096 $3,788,140 5% ACA Transition $9,986,314 $1,600,224 -$8,386,090-84% Please note this figure is subject to revision The estimated $0.7M increase for call center and premium processing is attributable to enrollment, but is offset by reductions for work orders The estimated $0.7M increase for personnel is partially offset by the $0.5M decrease for consulting due to the replacement of contractors to support continued HIX development Non-HIX IT costs are estimated to increase by $0.5M largely due to FY18 planned implementation of decision support functionality 9
FY18 Projected Enrollment Enrollment is projected to continue to increase in FY18. 350,000 300,000 250,000 200,000 150,000 FY18 Membership Projection as of July 2017 266,447 269,025 271,888 274,265 275,150 275,055 278,058 281,004 283,987 286,087 288,274 290,939 185,800 188,063 190,548 192,569 193,102 192,634 195,185 197,782 199,955 201,534 203,332 205,574 350,000 300,000 250,000 200,000 150,000 The FY18 administrative budget reflects 291,000 members by June 2018, an estimated increase of 25,000 members and an average membership of over 278,000 FY18 projected ConnectorCare enrollment (~20K net member increase) reflects moderate growth as membership has not yet plateaued, in part due to Medicaid eligibility redeterminations 100,000 50,000 0 73,503 73,782 74,063 74,346 74,630 74,916 75,333 75,622 75,914 76,207 76,502 76,799 7,145 7,181 7,277 7,350 7,419 7,506 7,540 7,600 8,119 8,346 8,440 8,566 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Small Group Medical & Dental Nongroup Medical & Dental ConnectorCare FY18 Projected Membership 100,000 50,000 0 Projected ConnectorCare enrollment reflects increases due to annual eligibility redeterminations and 2018 Open Enrollment Projected ConnectorCare decreases are due to eligibility verifications and terminations (voluntary and non-payment of premium) 10
FY18 Administrative Budget Revenue and Net Position Summary The Health Connector is focused on financial sustainability. The cost of operating a state-based Marketplace requires financial support from both the CCTF and carriers FY18 administrative budget assumes $45M from the CCTF as reflected in the Legislature s conference committee report Based on current enrollment projections and current assessment levels, carrier administrative collections are estimated to be $29M in FY18, $2.2M higher than FY17 ConnectorCare comprises 70% of membership The Health Connector is fortunate to have reserves to rely on and hopes to modestly increase reserves over time given future uncertainties Average Premiums % of CCA Membership Carrier Assessment ConnectorCare 70.2% 3.0% APTC only 3.6% 2.5% Unsubsidized nongroup 18.6% 2.5% Small group non-broker 1.8% 2.5% Small group broker 0.6% 2.5% Nongroup dental only 4.8% 3.0% Small group dental broker 0.1% 3.0% Small group dental non-broker 0.4% 3.0% Revenue FY2017 Year-End Est. FY2018 Recommendation Federal $10,258,575 $1,780,224 CCTF $38,159,648 $45,000,000 Carriers $26,753,535 $28,985,778 Other $1,484,896 $1,257,230 Total Revenue $76,656,653 $77,023,232 Expense $80,871,270 $76,273,321 Currently, the plan is that any year-end positive net position will be allocated to Health Connector reserves Net Position ($4,214,617) $749,911 Reserves $15,413,019 $16,162,930 11
Vote
VOTE Health Connector staff recommend that the Health Connector Board of Directors vote to approve the FY18 administrative budget recommendation. 13