Consumer Confidence Gains Some Ground

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ABC NEWS/MONEY MAGAZINE CONSUMER INDEX - 4/6/03 EMBARGOED FOR RELEASE AFTER 6:30 p.m. Tuesday, April 8, 2003 Consumer Confidence Gains Some Ground Consumer confidence gained ground this week, reversing its prewar losses amid U.S. advances in Iraq and moderating gasoline prices at home. Confidence still is quite weak, with the ABC News/Money magazine Consumer Comfort Index well below its long-term average. But, at -22 on its scale of +100 to -100, the index is up four points this week and up six points from two weeks ago, its lowest in nine years. Just 24 percent of Americans rate the economy positively, and just 35 percent say it s a good time to spend money. But substantially more 58 percent say their own finances are in good shape, up five points since early March and the most since September. One possible factor is a sense of optimism based on U.S. military advances in Iraq. And more direct economic factors also may be at play: Gasoline prices, which peaked in mid- March, have inched lower in each of the last three weeks. ABC/Money Index 4/6/03-22 3/30/03-26 3/23/03-28 3/16/03-26 3/09/03-25 3/02/03-21 ABC News/Money Magazine Poll: Consumer Confidence 2002-2003 5 0 01/13/02 01/27/02 02/10/02 02/24/02 03/10/02 03/24/02 04/07/02 04/21/02 05/05/02 05/19/02 06/02/02 06/16/02 06/30/02 07/14/02 07/28/02 08/11/02 08/25/02 09/08/02 09/22/02 10/06/02 10/20/02 11/03/02 11/17/02 12/01/02 12/15/02 12/29/02 01/12/03 01/26/03 02/09/03 02/23/03 03/09/03 03/23/03 04/06/03-5 -10-15 -20-25 -30

Despite this gain, the ABC/Money index remains 13 points below its 17-year average. Ratings of the finances are about average, and ratings of the buying climate are close. But the national economy is another story: its 24 percent positive rating is far below the average of 41 percent. ABC News/Money magazine poll Positive ratings of: This week Last week 2003 high 2003 low 17-yr. avg. National economy 24% 22 30 21 41 Buying climate 35 34 37 32 39 Personal finances 58 55 58 52 57 Consumer Comfort Index -22-26 -19-28 -9 TREND The ABC/Money index peaked at +38 in January 2000, the year it averaged a record-high +29; and tanked to -50 in February 1992, the year it averaged a record-low - 44. It s averaged -24 so far this year, compared to an average of -11 last year its worst since 1996 and a 17-year average of -9. 40 30 20 10 0 ABC News/Money Magazine Poll: Consumer Confidence Index Weekly Tracking Results Since December 1985 Record High 1/16/00 +38 Recession starts 3/01-10 -20-30 -40 Recession starts 7/90-50 -60 12/8/85 12/8/86 12/8/87 12/8/88 12/8/89 12/8/90 12/8/91 12/8/92 12/8/93 12/8/94 12/8/95 12/8/96 12/8/97 12/8/98 12/8/99 12/8/00 12/8/01 12/8/02 ABC/Money Index Today -22 Last week -26 Two weeks ago -28 2003 low Recent high +1 March, April 2002 2003 average -24 To date 2002 average -11 2001 average +4 2000 average +29 Best full year

1992 average -44 Worst full year Jan. 16, 2000 +38 Record high Feb. 9, 1992-50 Record low Average since 12/85-9 GROUPS - As usual, confidence is higher among better-off Americans. The index is +5 among people in higher-income households compared to -48 in the lowest, -12 among college graduates while -38 among high-school dropouts, -18 among whites but -44 among blacks and -10 among men while -32 among women. Here's a closer look at the three components of the ABC/Money index: NATIONAL ECONOMY Twenty-four percent of Americans rate the nation's economy as excellent or good; it was 22 percent last week. The best was 80 percent Jan. 16, 2000. The worst was seven percent in late 1991 and early 1992. Pos. NET Excel. Good Neg. NET Not good Poor This week 24 1 23 76 50 26 Avg. since 12/85 41 4 37 59 40 19 PERSONAL FINANCES - Fifty-eight percent rate their own finances as excellent or good; it was 55 percent last week. The best was 70 percent, set Aug. 30, 1998 and last matched in January 2000. The worst was 42 percent March 14, 1993. Pos. NET Excel. Good Neg. NET Not good Poor This week 58 6 52 42 30 12 Avg. since 12/85 57 5 53 43 30 12 BUYING CLIMATE - Thirty-five percent say it's an excellent or good time to buy things they want and need; it was 34 percent last week. The best was 57 percent Jan. 16, 2000. The worst was 20 percent in fall 1990. Pos. NET Excel. Good Neg. net Not good Poor This week 35 3 32 65 45 20 Avg. since 12/85 39 3 36 61 41 20 METHODOLOGY - The ABC News/Money magazine Consumer Comfort Index represents a rolling average based on telephone interviews with a random sample of about 1,000 adults nationwide each month. This week's results are based on 1,007 interviews in the month ending April 6, 2003, and have an error margin of plus or minus three percentage points. Field work by ICR-International Communications Research of Media, Pa. The ABC/Money index is derived as follows: The negative response to each index question is subtracted from the positive response to that question. The three resulting numbers are then added and divided by three. The index can range from +100 (everyone positive on all three measures) to -100 (all negative on all three measures). The survey began in December 1985.

Analysis by Dalia Sussman. ABC News polls can be found at ABCNEWS.com on the Internet, at: <http://abcnews.go.com/sections/us/pollvault/pollvault.html> Media contact: Cathie Levine, (212) 456-4934. 04/06/03 This Last 4 Wks 3 Mo. 1 Yr. 12 Mo 12 Mo 12 Mo Week Week Ago Ago Ago High Low Avg ----- ----- ----- ----- ----- ----- ----- ----- Group -------- GENERAL POPULATION: Overall Index -22-26 -25-19 0 1-28 -15 State of Economy -52-56 -54-44 -12-12 -58-37 Personal Finances 16 10 6 14 24 26 4 14 Buying Climate -30-32 -28-26 -12-10 -36-23 ------------------------------------------------------------------ OVERALL INDEX BY DEMOGRAPHIC GROUPS Sex: Men -10-12 -15-11 6 9-18 -7 Women -32-37 -34-25 -5-5 -38-22 Age: 18-34 -13-17 -25-4 7 10-25 -8 35-44 -20-17 -14-24 -3-1 -31-15 45-54 -32-41 -31-31 -5 6-41 -18 55-64 -18-22 -31-18 7 8-39 -17 65 + -30-33 -30-31 -5-5 -36-24 Income: Under $15K -48-53 -45-49 -43-26 -61-46 $15K To $24.9K -49-54 -51-44 -31-19 -55-36 $25K To $39.9K -34-40 -41-43 1 1-49 -24 $40K To $49.9K -5-10 -28-11 3 12-30 -9 Over $50K 5 7 0 12 27 29-15 7 Region: Northeast -28-32 -23-17 -3 2-36 -19 Midwest -19-31 -29-18 -4 4-34 -15 South -20-22 -27-25 1 4-29 -16 West -22-18 -18-10 7 9-25 -9 Race: White -18-21 -23-16 5 5-23 -11 Black -44-49 -38-37 -26-18 -60-38 Politics: Republican 2-1 1 14 31 34-3 10 Democrat -39-45 -46-32 -15-14 -46-30 Independent -19-22 -25-38 -4-4 -38-19 Education: < High School -38-38 -45-46 -15-12 -59-37 High Sch. Grad. -27-32 -30-26 -9-4 -40-20 College + -12-15 -15-3 12 12-18 -4 Home: Own -18-21 -19-13 7 9-24 -11 Rent -32-36 -37-33 -18-9 -40-26 Marital Status: Single -17-21 -21-15 -5 10-25 -10 Married -16-20 -22-14 7 7-27 -12 Sep/Wid/Div -45-45 -40-38 -19-14 -52-31

Employ. Status: Full-Time -12-16 -18-10 12 12-20 -7 Part-Time -40-40 -19-21 0 14-40 -15 Not Employed -28-32 -37-32 -15-13 -40-26 ***END***