WorkSafeNB Tim Petersen PRESENTATION TO STAKEHOLDERS JUNE 20, 2017

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WorkSafeNB Tim Petersen PRESENTATION TO STAKEHOLDERS JUNE 20, 2017

DISCLAIMER The information herein has been drawn from sources believed to be reliable, but the accuracy or completeness of the information is not guaranteed, nor in providing it or in relying on it for representations or views does Morneau Shepell Ltd. assume any responsibility or liability to any person for loss or damage suffered as a consequence of their reliance upon such views or representations. The information herein is not intended to be a comprehensive study, nor to provide actuarial advice or advice of any nature. It is intended for information purposes only and is not valid without commentary during the meeting. 2 2

AGENDA Workers Compensation System & Principles 2016 Annual Results Conrad Ferguson claim costs/2018 assessment rate Next steps 3 3

SYSTEM & PRINCIPLES Shared Vision Healthy and Safe Workplaces in NB Complex system founded on 5 Meredith Principles (1918) No-fault compensation; Collective Liability Security of benefits; Independence; Exclusive jurisdiction Balance and compromise are fundamental to the system Neither workers nor employers can get 100% Supported by a stakeholder board with sound discipline 4 4

2016 ANNUAL RESULTS Deficit of $115 million Funded level of $172 million 112% (2015 123.2%) Investment returns 9.16% (Target 6.08%) Administration - $48.7M (Budget - $51.2M) Claim costs - $377M (2015 - $292M Budget - $189M) 5 5

Morneau Shepell - Conrad Ferguson PRESENTATION TO STAKEHOLDERS JUNE 20, 2017

QUESTIONS ANSWERED? What are the key drivers to the change in funding levels over time? What has and has not changed in last 5 years? Is aging of population an important factor? What is the level and timing of claims cost increases? What are the sources of claims cost increases? What are the key components of the 2017 rate increase? What are the key drivers to cost increases in the last 5 years? What does this mean for 2018 rates? Final observations 7

What are the key drivers to the change in funding levels over time?

WHAT ARE THE KEY DRIVERS OF CHANGES IN FUNDING LEVELS OVER TIME? FUNDING LEVELS 1990 TO 2016 150% 140% 130% 120% 110% 100% 90% 80% 70% 60% 50% Funding Level at year end Current Funding Policy Targets 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 9

WHAT ARE THE KEY DRIVERS OF CHANGES IN FUNDING LEVELS OVER TIME? CLAIMS EXPERIENCE ANALYSIS ASSESSED EMPLOYERS ONLY Lost Time Claims By Nature of Injury Sprain, strain and pain Bruises, Contusions Severe and External 6000 5000 4000 Reduction from legislative changes, a large part of it due to Standard of Evidence and 3-day waiting period Reduction of about 750 Severe and External and Bruises, Contusions 3000 2000 1000 0 10

WHAT ARE THE KEY DRIVERS OF CHANGES IN FUNDING LEVELS OVER TIME? DRIVERS OF FUNDING LEVEL INCREASE December 31, 2008 to December 31, 2014 ($ Millions) Funding level went from 89% to 138%, a difference of $ 544 M Where did $ 544 M come from? Surcharges to Employers, $48 Adm Exp below budget, $27 Lower Cost of New Accidents, $67 Other Factors, $19 Lower Prior Year Claims Costs, $113 Investment Income exceeding liability requirements, $270 11

WHAT ARE THE KEY DRIVERS OF CHANGES IN FUNDING LEVELS OVER TIME? DRIVERS OF FUNDING LEVEL DECREASE December 31, 2014 to December 31, 2016 ($ Millions) Funding level went from 138% to 112%, a difference of ($241 M) Excess investment income amounted to +$ 39 M, spending below administration budget amounted to +$ 4 M and other factors amounted to about + $ 5 M, which means funding level reduced by ($ 289 M) in total over the period Where did ($ 289 M) come from? Refunds to Employers, $75 Higher Cost of New Accidents, $51 Higher Prior Year Claims Costs, $163 12

What HAS and HAS NOT changed?

WHAT HAS AND HAS NOT CHANGED? What HAS NOT changed? No major transformation in economy Essentially similar group of employers Not realistic to think prevention and RTW practices in workplaces have changed so dramatically in such a short period (same could have been said following 1993 changes) Essentially similar profile of workers Average age of working population increasing by about 0.1 year each year based on Statistic Canada data Staff at WorkSafeNB essentially the same Investment income generated gains of $309 M since 2008 Administration expenses account for a rate increase of $0.04 since 2010 (note average month end open caseload for 2016 was about 40% higher than corresponding number for 2014) Administration expenses excluding OHS comparable to other WCBs of similar size in Canada 14

WHAT HAS AND HAS NOT CHANGED? What HAS changed? Definition of compensable injury or disease expanded to presumption in favour of worker from a preponderance of evidence basis (pre-1993 definition) Conditions affecting continuation of a lost time claim, benefit level and closure for reasons other than age and duration limits now subject to presumptive-like standard of evidence Supplements list has been narrowed significantly Criteria for receiving LTD benefits has expanded and does not allow for Estimated Capable Earnings as often as pre-1993 situation CPPD offset has been reduced and 10% annuity contributions required on amount of CPPD offset Various other medical and support expenses provided on expanded basis 15

Is aging of population an important factor?

IS AGING OF POPULATION AND IMPORTANT FACTOR? GENERAL POPULATION HEALTH AND AGING Chronic conditions The more chronic conditions we have and the earlier in life they appear, the greater they will exert demand on health services. Percentage of the population with one or more chronic health conditions by age group 300,000 250,000 200,000 NB Population - Ages 20 to 64 20-34 35-49 50-64 76% 150,000 54% 100,000 37% 50,000 0 18-34 35-54 55-64 1988 1993 1998 2003 2008 2013 Source: New Brunswick Health Council Health System Sustainability in New Brunswick July 2015 Source: Statistics Canada 17

IS AGING OF POPULATION AND IMPORTANT FACTOR? Pre-existing chronic conditions are prevalent in NB population at all working ages Prevalence increases rapidly with advancing ages, as expected Worker population has aged significantly in last 25 years In context of the current standard of evidence: Risks of increased claims volume and costs is definitely increased by combination of aging and general population health 18

IS AGING OF POPULATION AND IMPORTANT FACTOR? PROPORTION OF LOST TIME CASE LOAD AGED 45 AND OVER 70% Aging is NOT a major driver (other changes are). Aging has to be a meaningful contributor considering: prevalence of pre-existing conditions with advancing age; older working age population; and enhanced weight on presumption in the standard of evidence. Proportion of Lost Time Case Load 65% 60% 55% 50% 45% 40% 2010 2011 2012 2013 2014 2015 2016 Assessed Self-Insured Avg A Avg SI Year end 19

What is the level and timing of claims cost increases?

WHAT IS THE LEVEL AND TIMING OF CLAIMS COST INCREASES? CASELOAD (I.E., LOST TIME CASES OPEN AT MONTH END) Figures taken from corporate statistics and financial indicators Rolling 12-month average lost-time caseloads shown 21

WHAT IS THE LEVEL AND TIMING OF CLAIMS COST INCREASES? LEVEL AND TIMING OF LOST TIME CLAIM CASH PAYMENTS Figures taken from corporate statistics and financial indicators Rolling 12-month average lost-time claim cash payments shown $105,000,000 $100,000,000 $95,000,000 $90,000,000 $85,000,000 $80,000,000 $75,000,000 $70,000,000 INFORMATION AVAILABLE WHEN 2016 AVERAGE ASSESSMENT RATE SET Funding Level 138% Rate $1.11 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% $65,000,000 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 0.0% 22

WHAT IS THE LEVEL AND TIMING OF CLAIMS COST INCREASES? LEVEL AND TIMING OF LOST TIME CLAIM CASH PAYMENTS Figures taken from corporate statistics and financial indicators Rolling 12-month average lost-time claim cash payments shown $105,000,000 $100,000,000 $95,000,000 $90,000,000 $85,000,000 $80,000,000 $75,000,000 $70,000,000 INFORMATION AVAILABLE WHEN 2017 AVERAGE ASSESSMENT RATE SET Funding Level 123% Rate $1.48 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% $65,000,000 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 0.0% 23

WHAT IS THE LEVEL AND TIMING OF CLAIMS COST INCREASES? LEVEL AND TIMING OF LOST TIME CLAIM CASH PAYMENTS Figures taken from corporate statistics and financial indicators Rolling 12-month average lost-time claim cash payments shown $105,000,000 $100,000,000 $95,000,000 $90,000,000 COSTS SINCE 2017 AVERAGE ASSESSMENT RATE SET 30.0% 25.0% 20.0% $85,000,000 15.0% $80,000,000 10.0% $75,000,000 $70,000,000 5.0% $65,000,000 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 0.0% 24

What are the sources of cost increases?

WHAT ARE THE SOURCES OF COST INCREASES? CHANGE IN OPEN LOST-TIME CLAIM COUNTS BY NATURE OF INJURY 1,000 900 800 700 600 500 400 300 200 100 - Assessed Employers Severe and External OD, Stress and Others Sprain, strain and pain Bruises, Contusions 450 400 350 300 250 200 150 100 50 - Self-Insured Employers Severe and External OD, Stress and Others Sprain, strain and pain Bruises, Contusions Year End 26

WHAT ARE THE SOURCES OF COST INCREASES? CHANGE IN AVERAGE COST FOR PRIOR YEAR CLAIMS EACH YEAR BY NATURE OF INJURY IN 2016 $ $15,000 Severe and External Sprain, strain and pain Bruises Contusions $14,000 $13,000 $12,000 $11,000 $10,000 $9,000 $8,000 $7,000 $6,000 $5,000 Assessed Employers $14,000 $13,000 $12,000 $11,000 $10,000 $9,000 $8,000 $7,000 $6,000 $5,000 Self-Insured Employers $15,000 Severe and External Sprain, strain and pain Bruises, Contusions Year 27

What are the key components of the 2017 rate increase?

WHAT ARE THE KEY COMPONENTS OF THE 2017 RATE INCREASE? SOURCE OF ASSESSED EMPLOYERS AVERAGE INCREASE OF $0.37 (OR $33M) IN 2017 Funding Policy Operation Excluding Benefits, 0.06 (or $5.5M) Administration, 0.04 (or $3.5M) Policy/Practice Changes, 0.24 (or $21.5M) Hearing Loss, 0.03 (or $2.5M) All Figures are Per $100 of Payroll ($ amounts rounded to nearest $0.5M) 29

What are key cost drivers for the last 5 years?

WHAT ARE THE KEY COST DRIVERS FOR THE LAST 5 YEARS? BEST ESTIMATE ASSUMING COST TRENDS FLATTEN AFTER 2016 Funding Policy Operation Excluding Benefits, 0.05 (or $4.5M) Total increase in costs of $1.01 per $100 of payroll (or $91M) from 2012 to 2016 Administration, 0.04 (or $3.5M) Hearing Loss, 0.05 (or $4.5M) Policy/Practice Changes, 0.87 (or $78.5M) All Figures are Per $100 of Payroll ($ amounts rounded to nearest $0.5M) 31

SOURCES OF COST INCREASE FOR ASSESSED EMPLOYERS BEST ESTIMATE ASSUMING COST TRENDS FLATTEN AFTER 2016 Total increase in claims costs of $0.87 per $100 of payroll (or $78.5M) from 2012 to 2016 Per $100 of Payroll Standard of Evidence, 0.45 (or $40.5M) Aging makes these numbers larger CPPD Annuity, 0.01 (or $1M) Compound effect STD of E, Supp and others, 0.21 (or $19M) CPPD Pro-rata, 0.05 (or $4.5M) ECE, 0.04 (or $3.5M) NCIC, 0.01 (or $1M) Supplements, 0.10 (or $9M) 32 $ amounts rounded to nearest $0.5M

How will this affect rates for 2018?

HOW WILL THIS AFFECT RATES FOR 2018? Consistent with past valuation, 2016 valuation assumptions/methods: DO NOT reflect full impact of major shifts since about March 2016 Do keep pace with trends on an averaging period of about 3 years CAUTION Had we fully reflected 2016 trends, valuation results and funding requirements would have been materially different: Funding level would be 106.2% instead of 112.1% (a change of $78 M or $0.10 on the rate for the current funding policy) New injury costs: per $100 of payroll for assessed employers would have increased by about $0.30 at a minimum $8.2 M higher for self insured employers (a 17% increase) 34

HOW WILL THIS AFFECT RATES FOR 2018? ACTUAL PAYMENTS MADE VERSUS PROJECTIONS - FIRST QUARTER 2017 Benefit Category Assessed Employers Self-Insured Employers Hospitals 126% 136% Medical 109% 121% Hearing Loss 98% 113% Short term Disability 117% 109% Very early results Suggests trend is continuing Cannot determine from this, how much and for how long? 35

HOW WILL THIS AFFECT RATES FOR 2018? ASSESSED EMPLOYERS ONLY POTENTIAL RATE IMPACT FOR 2018 (PER $100 OF PAYROLL) Very preliminary range of possible average assessment rate for 2018 considering only at potential claiming pattern trends up to July 2017 Three potential scenarios relative to 2016 cost trends: Reversal of Trend Trend Flattens Trend Continues New Injury Costs $1.35 $1.53 $1.83 Administration $0.55 $0.55 $0.58* Target Funding $(0.04) $(0.04) $(0.04) Total $1.86 $2.04 $2.37 Increase per $100 of payroll Increase from 2017 average rate of $1.48 +$0.38 +$0.56 +$0.89 Increase % +26% +38% +60% Increase in $ +$34.0M +$50.5M +$80.0M 36 * Added $0.03 to administration costs due to increased claim volume

FINAL OBSERVATIONS Virtually all claims cost factors showing significant upward trends No doubt from the emerging claims experience that the system is undergoing a fundamental transformation Changes in standard of evidence + Fewer supplements + Aging of worker population + Prevalence of pre-existing conditions Significantly increased claims costs 37

38 Thank you Conrad Ferguson Partner cferguson@morneaushepell.com

NEXT STEPS Task Force Auditor General Next stakeholder meeting early September in southeast 39

RESOURCES Many resources available at worksafenb.ca Statistical data requested April 19th 40