Washington Metropolitan Area Transit Authority Board Action/Information Summary Action Information MEAD Number: Resolution: Yes No TITLE: Safety Report PURPOSE: To present to the Board of Directors a report on the state of safety within Metro, including safety statistics, current actions, action plans on recomendations to audits, policies and other safety related information so the Board may be kept up to date and informed. DESCRIPTION: To ensure that safety is the priority within Metro and that necessary actions and policies are implemented to enhance the safety of our employees and customers. FUNDING IMPACT: None RECOMMENDATION: To present the monthly Safety Report to the Board of Directors.
Washington Metropolitan Area Transit Authority SAFETY REPORT Safety and Security Committee April 28, 2011
Purpose Provide the Board Committee specific information on Metro s safety progress relative to: Hazard Management Process Information on the Open Findings and Recommendations Update Safety Statistics
Background Previous Board Committee meetings provided information on: Type and status of Audits, Investigations and Inspections Overall progress Number of generated open and closed Corrective Action Plans (CAPs) Safety Statistics
Hazard Management & Analysis FTA requires Hazard Management Process under 49 CFR 659.31 Hazard Management Process (HMP): Define the approach Specify the sources of, and mechanisms, to support on-going identification of hazards Define the process by which hazards are identified, evaluated and prioritized for elimination or control The HMP is incorporated into the System Safety Program Plan
Hazard Hazard is any real or potential condition that can cause injury, illness or death, damage to or loss of a system, equipment, property or damage to the environment Hazards are created by: Hazardous act An act that may endanger human life or property Hazardous condition A condition that may endanger human life or property Examples: Gasoline = Flammable Moving Machinery = Crushing, pinch-pointspoints Oil = Environmental damage
Sources of Hazard Identification & Internet
Hazard Management Process Hazard Identification Hazard Investigation System Safety Analysis Hazard Categorization Haza ard Manag gement Lo og Closure Verification Derived from Military Standard 882-C (MIL-STD-882-C) Hazard Risk Assessment Hazard Resolution Implementation of CAPs Review / Approve CAPs Develop CAPs
Hazard Resolution Matrix Frequency of Occurrence Hazard Categories Catastrophic 1 Critical 2 Marginal 3 Negligible 4 A = Frequent 1A 2A 3A 4A B = Probable 1B 2B 3B 4B C = Occasional 1C 2C 3C 4C D = Remote 1D 2D 3D 4D E = Improbable 1E 2E 3E 4E 1A, 1B, 1C, 2A, 2B, 3A RED Unacceptable 1D, 2C, 2D, 3B, 3C YELLOW Undesirable - Executive Safety Committee decision required 1E, 2E, 3D, 3E, 4A, 4B BLUE Acceptable with review by Executive Safety Committee 4C, 4D, 4E WHITE Acceptable without review
Corrective Action Plans 2010 new 28 253 2010 2 1 2009 27 2 2008 21 3 18 Remaining CAPs Open 2007 59 10 2006 49 2005 27 2004 53 2 0 50 100 150 200 250 300 Closed Open
New Corrective Action Plans 300 250 200 150 100 28 32% 253 The 281 New CAPs comprised of Internal Safety TOC Other 23% 7% Inspec. General Investigations NTSB VTX 6% 2% 50 0 281 Total New CAPs New Open New Closed 45% 8% TOC 2010 Audit (127) Internal Safety (92) Investigations (21) Inspec. General (19) NTSB (17) VTX Report (5)
Safety Statistical Review
KPI: Employee Injury Rate Per 200,000 0 Hours 10.00 8.00 6.00 4.00 2.00 200 0.00 Actions 2010 2011 Why Performance Changed? February better than the previous month and same period last year mainly due to improved weather conditions over January 2011 or February 2010 Majority of the reported injuries were slips, strains and falls in Bus and Rail Transportation February s rate slightly higher than national average for transit Bus and Rail Transportation will continue to focus on local safety committees, quality incident investigations and safety conversations to address these types of injuries
KPI: Customer Injury Rate Pe er Million Pass senger Trips 5.00 4.00 3.00 2.00 1.00 100 0.00 2010 2011 Why Performance Changed? February better than the previous month and same period last year mainly due to improved weather conditions over January 2011 or February 2010 Bus and MetroAccess Customer Injuries were significantly less than January 2011 Majority of the injuries reported this month were slips/falls in Rail, predominately on-board and escalators. Actions Continue to emphasize and focus customers attention to use caution when using Rail; particularly our escalators and ensure announcements are made to use caution when in our Rail system.
Pentagon Station Hatch Protection A 52 year old patron walked directly into open hatch at 6:30am on April 20, 2011 The patron sustained an injury to her right knee and a laceration from right to left side of her chin She was treated and discharged from George Washington Hospital on April 22, 2011 The escalator was being used as a walker due to ongoing maintenance to replace the step rollers ELES technicians had logged into the station kiosk log at 11:30pm and logged off of the job ticket at 2:00am CCTV cameras controlled by Metro and the Pentagon did not cover this area
Next Steps Continue to provide the Board Committee monthly information on Metro s progress relative to safety in an effort to further enhance the safety of our customers, employees and surrounding communities while instilling a robust safety culture.
Appendix
Hazard Probability Categories The probability that a hazard will occur over life cycle Description Level Specific Item Frequent A Likely to occur; less than 1,000 operating hours Probable B Will occur several times in life of an item Occasional C Likely to occur sometime in the life of an item Remote D Unlikely but possible to occur in life of an item Improbable E So unlikely, it can be assumed occurrence may not be experienced
Hazard Severity Categories The assessment of the consequences of the most reasonable credible mishap that could be caused by specific hazard Category Severity Characteristics 1 Catastrophic 2 Critical 3 Marginal 4 Negligible Operating conditions are such that human error, design deficiencies, element, subsystem or component failure or procedural deficiencies may cause death or major system loss and require immediate termination of the unsafe activity or operation Operating conditions are such that human error, subsystem or component failure or procedural deficiencies may cause severe injury, severe occupational illness or major system damage and require immediate corrective action Operating conditions are such that they may result in minor injury, occupational illness or system damage and are such that human error, subsystem or component failures can be counteracted or controlled Operating conditions are such that human error, subsystem or component failure or procedural deficiencies will result in less than minor injury, occupational illness or system damage
Rail Passenger Injury Rates 3.00 2.50 Pe er Million Trip ps 2.00 1.50 1.00 0.50 0.00 Escalator Transit Facilities Occupants On-Board
Bus Passenger Injury Rates 8.00 14 Per Million Trips Rate 7.00 6.00 5.00 4.00 300 3.00 2.00 100 1.00 12 10 8 6 4 2 Num mber of Collisio ons 0.00 0 Other Collision Related 2010 Collisions 2011 Collisions
MetroAccess Passenger Injury Rates 60.00 50.00 Pe er Million Trip ps 40.00 30.00 20.00 10.00 0.00 Other Collision Related
Total Reportable Rail Vehicle Incidents 4 3 2 1 0 Derailment Collision Other
Bus Collision Rates 70.0 60.0 50.0 Pe er Million Mile es 40.0 30.0 20.0 10.0 0.0 Preventable Non-Preventable
MetroAccess Collision Rates 50.0 40.0 Pe er Million Mile es 30.0 20.0 10.0 0.0 Preventable Non-Preventable
Pedestrian/Cyclist Incidents 5 4 3 2 1 0 2010 2011
Smoke and Fire Incidents 25 20 15 10 5 0 Smoke Fire
Suicides 4 3 2 1 0 2009 2010 2011
Data Tables and Definitions
Data Tables Employee Injury Rates Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average 2010 5.18 7.94 4.03 6.38 5.79 6.82 4.39 5.72 7.76 4.59 6.36 6.24 5.86 2011 692 6.92 516 5.16 614 6.14 OSHA Reportable Injuries x 200,000 / Actual Hours Rail Passenger Injury Rates Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average 2010 1.15 2.46 1.08 1.11 1.53 1.23 0.99 1.46 1.12 1.32 1.74 1.09 1.33 2011 2.13 2.00 2.07 Injuries x 1,000,000 / Passenger Trips Injuries Meeting NTD Reporting Criteria Bus Passenger Injury Rates Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average 2010 2.08 3.66 1.73 1.77 1.84 3.33 2.40 1.61 6.92 1.98 5.91 1.78 2.90 2011 1.72 0.93 1.31 Injuries x 1,000,000 / Passenger Trips Injuries Meeting NTD Reporting Criteria Suicides Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total 2009 0 0 2 0 0 3 1 1 2 0 2 0 11 2010 0 1 0 1 0 2 1 0 0 0 0 0 5 2011 0 1 1 Bus Collision Rates Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average 2010 43.9 51.7 38.1 41.4 27.9 46.1 51.1 52.0 57.5 49.3 59.4 45.3 46.9 2011 49.7 43.3 46.6 Collisions i x 1,000,000 / Vehicle Miles Smoke Incidents Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total 2010 4 5 10 8 7 7 12 4 12 9 3 4 85 2011 8 4 12
Data Tables Fire Incidents Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total 2010 6 9 10 11 8 10 4 4 8 7 4 5 86 2011 11 4 15 Pedestrians / Cyclists Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total 2010 1 0 1 4 3 0 0 0 0 0 0 2 11 2011 2 1 3 Total TOC Reportable Rail Vehicle Incidents Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total 2010 0 1 1 2 3 0 1 0 0 3 2 1 13 2011 2 2 4 MetroAccess Passenger Injury Rates Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average 2010 26.18 22.06 21.57 31.55 48.11 46.48 34.47 38.84 24.61 14.45 25.50 20.53 29.82 2011 16.45 10.55 13.44 Injuries x 1,000,000 / Passenger Trips Injuries Meeting NTD Reporting Criteria MetroAccess Collision i Rates Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average 2010 34.1 38.9 37.2 35.0 41.3 46.7 38.8 32.9 26.3 33.6 37.4 46.1 37.2 2011 33.4 36.0 34.7 Collisions x 1,000,000 / Vehicle Miles Total WMATA Customer Injury Rates Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average 2010 1.67 3.00 1.46 1.54 1.97 2.25 1.69 1.78 3.43 1.65 3.49 1.49 2.09 2011 2.08 1.66 1.87 All Injuries (Bus, Rail, and MetroAccess) x 1,000,000 / All Passenger Trips Injuries Meeting NTD Reporting Criteria
Introduction of New Measures Employee Injuries and Accidents Based on required OSHA reporting Reportable employee accidents / 200,000 hours Calendar year versus fiscal year Organization-level; does not impact current individual performance plans WMATA-wide rate target by end of 2011 calendar year of 5.5 reportable accidents / 200,000 hours; 2010 actual was 5.86 Customer Injuries Based on National Transit Database (NTD) reporting Key requirement Transport away for medical treatment Rail passenger injuries per million trips On board, in facilities, escalators Calendar year 2011 target is 1.26 injuries Bus & MetroAccess passenger injuries per million trips Major = collision related; Minor = all other Calendar year 2011 target is 2.62 injuries
Employee Injury Rate Employee Injury Rate: Normalized number of reportable injuries experienced per 100 employees, working the course of a normal year (Total number of reportable injuries x 200,000) 000) / number of hours worked = employee injury rate Where an OSHA Reportable injury is work related and results in: Medical treatment above first aid Loss of consciousness Days away from work Restricted duty or job transfer Death
Customer Injury Rate, Rail Customer Injury Rate: Normalized number of reportable injuries experienced by our customers per million passenger trips. (Total number of NTD reportable injuries x 1,000,000) / actual number of trips = customer injury rate Rail Customer Injury Rate: Normalized (per 1 mil. trips) number of NTD reportable injuries experienced by our rail service customers who were: On board a revenue transit vehicle or were an intending/deboarded passenger within a transit facility excluding employees. Includes escalators, elevators, stairs, platforms Where an NTD reportable injury is related to the operation of our system and required immediate medical attention away from the scene for one or more persons
Customer Injury Rate, Bus and MetroAccess Bus Customer Injury Rate: Normalized (per 1 mil. trips) Number of NTD reportable injuries experienced by our Bus service customers MetroAccess Customer Injury Rate: Normalized (per 1 mil. trips) Number of NTD reportable Injuries experienced by our MetroAccess Customers Where the injuries are: Collision related: Injuries requiring immediate medical attention away from the scene due to a collision. (NTD classifies these as major regardless of injury severity) Other on-board: Injuries related to the operation of a Transit Bus System, requiring immediate medical attention away from the scene. (NTD classifies these as minor regardless of injury severity)