Aviva plc Annual General Meeting, 29 April 2009

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Aviva plc Annual General Meeting, 29 April 2009

Aviva plc Annual General Meeting, 29 April 2009 Colin Sharman Chairman

Aviva plc Annual General Meeting, 29 April 2009

Aviva plc Annual General Meeting, 29 April 2009 Andrew Moss Group Chief Executive

Making progress World s 5th largest insurance group 50 million customers 54,000 employees Global sales of 51.4 billion 381 billion funds under management Largest insurer in the UK World s 4th most valuable insurance brand

Making a positive and sustainable impact on society

2008 Results IFRS operating profit up 4% to 2,297m, with operating EPS of 62.9p per share MCEV operating profit up 10% to 3,358m Life and pensions new business sales up 11% to 36.3bn Global GI COR of 98% IFRS loss after tax of 885m, with total return EPS of (36.8)p per share Estimated IGD surplus is 2.0bn at year end (Q1 2009 2.5bn) Total Dividend per share maintained at 33.00p, with a cover of 1.9 times, scrip dividend available to investors

Regional performance in 2008 UK Life Highest ever life and pension sales up 1% to 11,858m UK General Insurance Net written premiums fall 8% to 4,981m, COR 99% Total general insurance operating profit increased to 642m (2007 421m) Europe Total life and pensions sales up 8% to 16,990m Sales down 7% (on local currency basis) GI net written premiums up 27% to 4,090m, profit decreased to 397m COR 97% N. America Long term savings sales increased by 57% to 5,715m In Canada a 13% increase in premiums to 1,601m and COR 99% Asia Pacific Total long-term savings sales were 3.4 billion Life and pension sales up 8% IFRS life operating profit up to 46m Aviva Investors Total operating profit 114m Total funds under management at 31.12.08 was 236 billion

Share price performance since 1 May 2008 120 100 80 FTSE100 60 FTSE Life Aviva 40 FTSEURO Life 20 0 May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr

Q1 Results resilient new business sales and an enhanced capital position Sales remain resilient: Worldwide sales up 5% to 10,313 million Life and pensions sales up 11% to 9,569 million General insurance on track: Group COR in line with meet or beat target of 98% Significantly enhanced capital position: IGD solvency surplus 2.5 billion at 31.3.09 after deducting 2008 dividend

Transforming our business Our strategic priorities Manage our composite portfolio of activities Build our global asset management capability Allocate capital rigorously Increase customer reach Boost productivity

Becoming a strong global brand

A year in the life of Aviva Europe / UK Canada USA Asia Pacific April May June

A year in the life of Aviva UK India July August September

A year in the life of Aviva Europe / UK Canada Lithuania USA Asia Pacific October November December

A year in the life of Aviva France January 2009 February Sri Lanka March Australia

One Aviva, twice the value Prosperity and peace of mind

Aviva plc Annual General Meeting, 29 April 2009

Questions & answers

Aviva plc Annual General Meeting, 29 April 2009

Resolution Total Votes For (Inc Discretionary Votes) Total Votes Against 1. To receive the Annual Report and Accounts 1,609,176,787 1,349,480 2. To declare a final dividend 1,606,658,624 3,189,907 3. To elect Mark Hodges 1,604,196,204 4,167,267 4. To elect Euleen Goh 1,586,986,507 23,318,827 5. To re-elect Mary Francis 1,586,310,735 23,987,183 6. To re-elect Carole Piwnica 1,586,216,677 24,072,218 7. To re-elect Russell Walls 1,587,436,276 22,832,433 8. To re-elect Richard Karl Goeltz 1,562,412,390 47,852,680 9. To reappoint Ernst & Young LLP 1,553,254,278 37,135,349 10. To authorise the directors to determine the auditor s remuneration 1,556,690,958 28,122,806 11. To increase the authorised share capital of the Company 1,567,523,427 41,950,501 12. To authorise the directors to allot relevant securities subject to the restrictions set out in the 1,551,852,010 57,989,402 resolution 13. To approve the renewal of the authority to make non pre-emptive share allotments* 1,607,390,447 4,493,880 14. To approve the Director s Remuneration Report 1,446,059,652 71,169,247 15. To authorise general meetings other than annual general meetings to be called on not less than 14 1,563,307,520 50,336,526 clear days notice* 16. To authorise the Company and any subsidiary company in the Group to make political donations 1,586,655,250 14,143,978 17. To authorise the Company to introduce a scrip dividend scheme 1,607,927,386 1,155,309 18. To authorise the purchase of the Company s ordinary shares up to a specified amount* 1,608,182,497 2,299,474 19. To authorise the purchase of the Company s 8 ¾% preference shares up to a specified amount* 1,578,667,220 31,685,930 20. To authorise the purchase of the Company s 8 ⅜% preference shares up to a specified amount* 1,578,629,245 31,693,679 * Special Resolution

Aviva plc Annual General Meeting, 29 April 2009