Optimal Incentive Contract with Costly and Flexible Monitoring

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Optimal Incentive Contract with Costly and Flexible Monitoring Anqi Li 1 Ming Yang 2 1 Department of Economics, Washington University in St. Louis 2 Fuqua School of Business, Duke University January 2016

Motivation Choice of monitoring technology has significant impact on employee productivity. Standard agency models take the monitoring technology as exogenously given. Need strong assumptions to justify 1 Simple and intuitive contracts; 2 Heterogeneity in managerial practices.

Preview A principal-agent model with flexible and costly monitoring: Flexibility: specify the qualitative and quantitative natures of the monitoring technology; Cost: increasing in the entropy of the agent s compensation. Endogenize the choice of monitoring technology as part of the contract design problem. Use factors that affect the monitoring cost to explain Simple and intuitive contracts; Heterogeneity in human resource practices.

Agenda 1 Baseline model 2 Extensions 3 Conclusion

Agenda 1 Baseline model 2 Extensions 3 Conclusion

Setup A risk-neutral principal and a risk-averse agent. Agent payoff u(w) c(a): Consumption w 0, u(0) = 0, u > 0, u < 0; Effort a {0, 1}, c(1) = c > c(0) = 0. Each effort level a generates a probability space (Ω, Σ, P a ). Principal s goal: elicit high effort from the agent.

Incentive Contract A pair of monitoring technology P and wage scheme w( ): 1 P: a partition of Ω whose elements belong to Σ; 2 w : P R +. Timeline: Parties commit to P, w( ) ; The agent privately exerts a {0, 1}; Nature draws ω Ω according to P a ; A(ω) P is publicly realized; The principal pays the promised wage w(a(ω)).

Incentive Contract (Cont.) The contract defines a signal X and a random wage W. For each effort level a and A P: X takes value A with prob. P a (ω A); W equals w(a) with prob. P a (ω A).

Monitoring Cost and Total Cost Monitoring cost for each given a: µ H a (W ) 1 H a (W ): entropy of the random wage. 2 µ > 0: cost and benefit of monitoring the agent. Total cost for each given a: E a [W ] }{{} + µ H a (W ) }{{} incentive cost monitoring cost

Detect Deviation For each A Σ, define z(a) = 1 dp 0 dp 1 (A) }{{} likelihood ratio A contract is incentive compatible for the agent if u(w(a))z(a)dp 1 c A P

Optimal Incentive Contract The optimal incentive contract P, w ( ) solves min E 1[W ] + µ H 1 (W ) P,w( ) s.t. (IC) and (LL)

Benchmark: Exogenous Monitoring Technology Standard agency models take P as exogenously given and solve for min w:p R + E 1 [W ], s.t. (IC) and (LL) Denote the solution by w ( ; P). Lemma 1. For any given P, there exists λ > 0 such that for each A P, u (w (A; P)) = 1 λz(a) if and only if w (A; P) > 0.

Increasing Wage Scheme and MLRP Definition 1. Suppose P is totally ordered under. Then the distributions of the signal induced by P satisfy the monotone likelihood ratio property if any A, A P such that A A, we have z(a) < z(a ). Lemma 2. Suppose P is totally ordered under. Then w ( ; P) is increasing if and only if the distributions of the signal induced by P satisfy MLRP.

Why May MLRP Fail? For an arbitrary monitoring technology, 1 P may not be totally ordered, e.g., multi-source feedback; 2 Even if P is totally ordered, MLRP is still a strong property.

Optimal Contract with Costly and Flexible Monitoring Theorem 1. For any µ > 0, (i) P = {A 1, A 2,, A n } for some n N; (ii) z(a 1 ) < z(a 2 ) < < z(a n ); (iii) w (A 1 ) = 0 < w (A 2 ) < < w (A n ).

Agenda 1 Baseline model 2 Extensions Multi-task Multi-agent 3 Conclusion

Agenda 1 Baseline model 2 Extensions Multi-task Multi-agent 3 Conclusion

Multiple Tasks A risk-neutral principal and a risk-averse agent. The agent can exert a i {0, 1} in each of two tasks i = 1, 2. Each effort profile a {0, 1} 2 generates (Ω, Σ, P a ). Principal s goal: elicit high effort in both tasks.

Detect Deviation For each A Σ and each a {10, 01, 00}, define z a (A) = 1 dp a(a) dp 11 (A) A contract is incentive compatible for the agent if for each a {10, 01, 00}, A P u(w(a))z a (A)dP 11 c(11) c( a)

Optimal Multi-Task Contract with Costly and Flexible Monitoring Theorem 2. For each µ > 0, (i) P = {A 1,, A n }; (ii) w (A 1 ) = 0 < w (A 2 ) < < w (A n ); (iii) There exist λ a, a {10, 01, 00}, such that for all k = 2,, n, u (w (A k )) = 1 a λ az a (A k )

Agenda 1 Baseline model 2 Extensions: Multi-task Multi-agent 3 Conclusion

Multiple Agents A risk-neutral principal and two risk-averse agents i = 1, 2. Each agent i exerts a i {0, 1}. Each a i independently generates (Ω, Σ, P ai ), where Ω = {0, 1}, Σ = {, {0}, {1}, {0, 1}}; P 1 (1) = p (0, 1) and 1 dp 0(1) dp 1 (1) = z (0, 1). Each a = (a 1, a 2 ) generates (Ω Ω, Σ Σ, P a1 P a2 ).

Incentive Contract Principal s goal: elicit high effort from both agents. A monitoring technology P and a wage scheme w( ): 1 P: a partition of Ω Ω whose elements belong to Σ Σ; 2 w : P R 2 +.

Individual Reward 01 w = 0 w > 0 11 w > 0 w = 0 w = 0 w = 0 w > 0 w = 0 00 10 Figure: Γ 4

Tournament 01 11 w = 0 w = max w = max w = 0 00 10 Figure: Γ 3b

Group Compensation 01 11 w > 0 w > 0 w = 0 w = 0 00 10 Figure: Γ 2a

Group Compensation 01 11 w > 0 w > 0 w = 0 w = 0 00 10 Figure: Γ 2b

Optimal Multi-Agent Contract Total cost MC µ + CC CC MC µ + CC CC µ µ Figure: Individual reward vs. group compensation

Result 1 Difference in µ yields various kinds of incentive schemes. 2 Lack of individual performance appraisal when µ is big. Explain variation in managerial practices by factors that affect µ: Cost: information technology, labor market regulation, tacit knowledge transfer; Benefit: human capital share, product market competition.

Conclusion A principal-agent model with costly and flexible monitoring. Endogenize the choice of monitoring technology. Use factors that affect the monitoring cost to explain Simple and intuitive contracts; Heterogeneity in human resource practices.