PART N: iinvest Securities Financial Services Guide (FSG) FINANCIAL SERVICES GUIDE DATED: Octber 2017 Cntents f this FSG This Financial Services Guide ( FSG ) is an imprtant dcument that iinvest Securities Pty Ltd ( iinvest Securities, we, us, r ur ) is required t prvide t its clients and cntains infrmatin abut iinvest Securities and the financial prducts and services ffered. iinvest Securities (ACN 159 630 430) is a crprate authrised representative f Zdiac Securities Pty Ltd (ACN 142 982 554) ( Zdiac Securities ), which hlds an Australian Financial Services License (AFSL 398350). As the authrising licensee, Zdiac Securities is respnsible fr the financial services we prvide t yu. The distributin f this FSG by iinvest Securities has been authrised by Zdiac Securities. This FSG prvides details as t the services and prducts we prvide and additinally prvides infrmatin abut: Wh we are and ur cntact details Wh we act fr when prviding the financial services What licensed markets and clearing and settlement facilities we participate in The financial services and prducts we are authrised t prvide t yu Other dcuments yu may receive relating t the financial prducts r services we ffer The remuneratin r ther benefits we, ur staff r ther relevant parties receive Infrmatin abut ur assciatins r relatinships and ptential cnflicts f interest Our privacy plicy Our cmpensatin arrangements Our dispute reslutin prcedures
Wh are we? iinvest Securities is a Crprate Authrised Representative f Zdiac Securities. We are authrised t prvide financial advisry services t retail and whlesale clients. We prvide a nn-advisry, executin- nly service t ur clients r a general financial advisry service. General Advice is factual infrmatin in relatin t a particular stck, sectr r the market generally and is prvided t yu withut taking int accunt any specific details f yur persnal situatin. That is, the advice will be general in nature and may nt be apprpriate t yur bjectives, financial situatin and needs. Examples f general advice are where we prvide yu with research reprts, trade ideas, market cmmentary and ptin pricing infrmatin. Cntact details? iinvest Securities Pty Ltd and Zdiac Securities Pty Ltd cntact details are: Street Address: 11 West Street BURLEIGH HEADS QLD 4220 Pstal Address: PO BOX 1092 BURLEIGH HEADS QLD 4220 Telephne: 1300 213 447 (07) 5520 8788 (8.30am-5pmEST) Fax: (07) 5520 8799 General advice means that the advice has been prepared withut taking int accunt any f yur bjectives, financial situatin r needs. Because f that, yu will nt receive a Statement f Advice (SOA) and yu shuld, befre acting n the advice, cnsider the apprpriateness f the advice, having regard t yur wn bjectives, financial situatin and needs. E-mail: Website: inf@iinvestsecurities.cm.au www.iinvestsecurities.cm.au We engage ASX Participants Mrrisns Securities (AFS License N. 241737) and Australian Investment Exchange (AFS License N. 241400) fr the purpse f trading, clearing and settlement f client rders in financial prducts including, but nt limited t, securities, exchange traded ptins and interests in managed investment schemes. iinvest Securities have als engaged the independent services f Sequia Asset Management and Sequia Superannuatin ( Sequia ) fr the establishment f, and the nging prvisin f administratin, taxatin and investment services fr clients wh establish a self-managed superannuatin fund (SMSF) with Sequia. We may als refer yu t an independent insurance agent, Agent fr Life Pty Ltd ( Agent fr Life ), s that yu can cnsider yur SMSF insurance needs. Agent fr Life is nt affiliated with any particular insurance cmpany. but will pay iinvest Securities a referral fee if yu chse t take ut an insurance plicy with Agent fr Life. 2
Financial Services prvided? iinvest Securities is authrised t prvide a brad range f financial services. We prvide a nn-advisry, executin- nly service t ur clients, where yu instruct us t buy r sell a financial prduct n yur behalf. Our executin-nly service invlves receiving yur trade instructin and placing thse instructins with a brker t be executed, cleared and settled. We als prvide an advisry service (general financial prduct advice)) in respect f a range f financial prducts and services. The financial services and prducts we are authrised t prvide? iinvest Securities is authrised by Zdiac Securities t prvide the fllwing financial services t retail and whlesale client s pursuant t Zdiac Securities AFSL (398350). These services include: Prviding financial prduct advice fr the fllwing classes f financial prduct: Depsit and payment prducts limited t basic depsit prducts and depsit prducts ther than basic depsit prducts Debentures, stcks r bnds issued r prpsed t be issued by a gvernment Securities Derivatives Interests in managed investment schemes ( MIS ) including investr directed prtfli services Standard margin lending facility; and superannuatin Debentures, stcks r bnds issued r prpsed t be issued by a gvernment Securities Derivatives Interests in MIS including investr directed prtfli services Standard margin lending facility; and Superannuatin, t retail and whlesale clients. Yur adviser is authrised t give yu general financial prduct advice and deal fr yu n each f the financial prducts nce they have cmpleted their industry training and cntinue t cmplete their Kaplan cntinuing prfessinal develpment (CPD) requirements and where they are authrised in writing by iinvest Securities. Yu may ask yur adviser which specific financial prducts they are authrised t advise and deal in. Deal in a financial prduct by: Applying fr, acquiring, varying r dispsing f a financial prduct n behalf f anther persn in respect f the fllwing classes f financial prducts: Depsit and payment prducts limited t basic depsit prducts and depsit prducts ther than basic depsit prducts 3
Hw can yu transact with us? We engage ASX Participants Mrrisn Securities (AFS License N. 241737) and Australian Investment Exchange (AFS License N. 241400) fr the purpse f trading, clearing and settlement f client rders in financial prducts including, but nt limited t, securities, exchange traded ptins and interests in managed investment schemes. Yu will receive a cpy f the relevant FSG at the time f pening an accunt. Bth Mrrisn Securities and Australian Investment Exchange are ASX Trading & Clearing Participants. Yu may give us instructins via telephne r in writing (including email r facsimile, where authrised). Yu must, hwever, check and cnfirm with us that rders sent via fax r email have in fact been received by us, therwise receipt f yur instructin may be deemed t have nt been received. It is yur bligatin t review any cnfirmatin r statement we send t yu t ensure its accuracy and reprt any discrepancies that yu may have t us immediately. Hw are we remunerated fr ur services? iinvest Securities is remunerated thrugh the fees and cmmissins that we charge yu. We may als be remunerated by nn-related prduct issuers r service prviders thrugh fees r nging cmmissins paid directly t Zdiac Securities wh distribute thse cmmissins t the relevant adviser at iinvest. Our remuneratin may include: Brkerage 1 fr trading ASX and Chi-X listed r traded prducts Fees and cmmissins frm issuers f managed funds if yu elect t invest in ne f their prducts. The fund manager r prduct issuer may pay us a trailing cmmissin f up t 3% f the value f yur investment. Cmmissins and fees will vary fr each prduct and will be set ut in the relevant ffer dcument (if applicable) and/r prvided t yu at the time advice is given r the financial service is prvided (r as sn as practical thereafter) A cmbinatin f the abve We may receive referrals frm unrelated parties and we may als pay referral fees and they will generally be in the frm f: A fixed fee A prprtin f the initial and/r nging fees r cmmissin we disclse t yu; r A cmbinatin f bth Specifically, iinvest Securities receives r pays referral fees frm the fllwing nn-related prduct issuers r service prviders: Sequia pays iinvest Securities a ne-ff flat referral fee fr the establishment f a SMSF. Agent fr Life pays iinvest Securities a ne-ff referral fee fr any clients wh take ut an insurance plicy with Agent fr Life. iinvest Securities pay Wealthwise educatin (Wealthwise) a referral fee/cmmissin fr any clients Wealthwise refer t iinvest Securities. iinvest Securities may als receive trail cmmissins n Cash Management Accunts ( CMA ) paid by the prvider. These trails range frm 0.1% t 0.5% per annum The size f fees and cmmissin rates we charge yu will be determined by: the prduct yu trade the size f the transactin hw frequently yu trade; and the level f service yu require. Generally, transactin fees are calculated n the full value f the transactin and expressed as a percentage f the transactin value with a fixed minimum. Prir t the prvisin f any transactin executin services, fees will be agreed with yu. Such fees and cmmissins will be charged t yur accunt each time an rder is executed n yur behalf. iinvest Securities pays a set percentage f the cmmissin it receives t yur adviser (nt exceeding 50%). The cmmissin rebate is a set rate. It is nt adjusted accrding t the value f the transactin undertaken n yur behalf. 4
FINANCIAL SERVICES GUIDE Brkerage Brkerage will apply t all ASX and Chi-X listed, r traded prducts purchased r sld, including warrants and ptins. Yu will be charged brkerage either n the basis f a percentage f the transactin value r as a minimum fee. iinvest Securities and its advisers are paid cmmissin n the transactin yu are entering int. iinvest Securities receives part f the brkerage yu are charged n yur cntract nte frm the relevant ASX Trading Participant. The ASX Trading Participant retains part f the brkerage as payment fr services it prvides iinvest Securities, and then pays the balance t iinvest Securities. Fees and cmmissins charged t iinvest Securities will nt change the charges applicable t yu. Fees and charges impsed by the ASX Trading Participant are detailed in the relevant Trading Participant s FSG. iinvest Securities will charge yu a minimum f $100 per transactin r 1% f the transactin value (all amunts excluding GST). Fees and cmmissins paid by yu will vary accrding t the transactin vlume weighting and service prvided. Fr example, a $5,000 share transactin will incur a $100 transactin fee plus 10% GST fr a ttal cst f $110. A $15,000 share transactin will incur a minimum brkerage charge f $150 (ie 1%) plus $15 GST fr a ttal cst f $165. The fees, cmmissins and ther remuneratin that we receive differ depending upn the nature f the service that we prvide yu. Miscellaneus Charges This FSG des nt set ut all f the csts, expenses and charges that yu may incur in dealing in financial prducts. Yu may incur miscellaneus charges including internatinal market charges, lcal market charges and clearing charges depending n the nature f the financial prduct in which yu are trading, the nature f the transactin, the exchange n which the financial prduct is traded and the size f the trade. The exact cst f yur transactin will be disclsed t yu in yur trade cnfirmatin and/r detailed tax invice. Yu may als incur varius administrative charges in relatin t such matters as the prcessing f frms, registry liaisn etc. n yur behalf. These administrative charges will be discussed with yu prir t iinvest Securities perfrming such administrative duties. Specific csts will then be disclsed t yu via a tax invice. Onging Cmmissins Paid t iinvest Securities Onging cmmissins (smetimes referred t as trailing cmmissins) may be paid fr the length f time yu hld the financial prduct. They are usually paid directly t the authrising Licensee (Zdiac securities Pty Ltd) n behalf f iinvest Securities, by the prduct prvider ut f the revenue the prduct prvider earns. Specialist Service Prviders iinvest Securities may receive referrals frm third party referrers. iinvest Securities may pay a cmmissin t the third-party referrer f up t 50% f any revenue generated by such referrals. Adviser remuneratin Our Advisers are remunerated n a cmmissin basis 2. Advisers receive 45% f - the brkerage charged n yur trade cnfirmatin, - the trailing cmmissin received frm grandfathered issuers f managed investments and Cash Management Accunts, and - charge n prtfli review service. 2 iinvest Securities pays a set percentage f the cmmissin it receives t yur adviser (nt exceeding 50%). The cmmissin rebate is a set rate. It is nt adjusted accrding t the value f the transactin undertaken n yur behalf. 5
FINANCIAL SERVICES GUIDE Staff remuneratin Staff are remunerated in a variety f ways, including salary, bnuses and flat rate cmmissins (r a cmbinatin theref). Staff may als wn equity in iinvest securities and therefre participate in prfits earned in respect f iinvest Securities. Assciatins r Relatinships iinvest Securities and its advisers may als be required t disclse infrmatin abut assciatins r relatinships between iinvest Securities r any related bdy crprate, and the issuers f any financial prducts, being assciatins r relatinships that might reasnably be expected t be capable f influencing advice. Where ptential r actual cnflicts r assciatins f this nature exist, we will disclse them t yu if and when we prvide yu with advice. Anti-Mney Laundering and Cunter- Terrrism Finance As a financial services prvider, we have an bligatin under the Anti-Mney Laundering and Cunter-Terrrism Financing Act ( AML-CTF Act) t initially verify yur identity and the surce f any funds. This means we will ask yu t present identificatin dcuments such as passprts and driver s licenses. We will als retain cpies f this infrmatin. We assure yu that this infrmatin will be held securely. We cannt prvide yu with a financial service if yu are unwilling t prvide this infrmatin. Privacy Plicy T enable us t be able t prvide financial services and prducts t yu, we are required t btain persnal infrmatin abut yu such as yur name, address and telephne number. We may cllect, hld and use yur persnal infrmatin t assess yur applicatin, service yur needs as an investr, prvide facilities and services t yu and fr ther purpses permitted under the Privacy Act 1998 (Cth). Tax and cmpany law als requires sme f the infrmatin t be cllected with yur applicatin. Any persnal infrmatin cllected abut yu will be handled in accrdance with ur privacy plicy. Yur infrmatin may be disclsed t Zdiac Securities, agents and service prviders n the basis that they deal with such infrmatin in accrdance with any executed agreement and in cmpliance with ur privacy plicy. We may als need t disclse infrmatin abut yu t gvernment entities and regulatrs as required by law. If yu wish t examine yur file r t get access t yur persnal infrmatin, please call us. Please refer t the privacy plicy available n www.iinvestsecurities.cm.au, fr mre infrmatin. We als have an bligatin t cnduct nging mnitring f client s transactins, but we are restricted under the ÁML-CTF Act t disclse any suspicius cncerns t clients. Yu shuld ensure that yu advise us f any changes t yur identificatin details, bank details r any ther relevant infrmatin. 6
FINANCIAL SERVICES GUIDE Hw t Make a Cmplaint If yu have a cmplaint abut the service prvided, yu shuld cntact us (details are prvided n page 2 f this FSG) r put the cmplaint in writing t: Cmpliance Manager iinvest Securities Pty Ltd PO Bx 1092 Burleigh Heads QLD 4220 We will acknwledge yur cmplaint within 3 business days and we aim t reslve mst issues within 5 business days, althugh mre cmplex cmplaints may take lnger t reslve. Please refer t ur Cmplaints Plicy n the iinvest website www.iinvestsecurities.cm.au, fr mre infrmatin. If yu are nt satisfied with the reslutin f any cmplaint, yu may raise yur cncerns with the Financial Ombudsman Service Limited ( FOS ), f which Zdiac Securities is a member. Cntact details fr FOS are: Financial Ombudsman Service Limited, GPO Bx 3, Melburne VIC 3001. Phne: 1300 780 808 Yu may als cntact the Australian Securities & Investments Cmmissin ( ASIC ) n 1300 300 630. Cmpensatin Arrangements A prfessinal indemnity insurance plicy, which satisfies the requirements fr cmpensatin arrangements under sectin 912B f the Crpratins Act 2001 (Cth), is in place t cver the prfessinal services prvided by the current and frmer emplyees and representatives f Zdiac Securities Pty Ltd, and its Crprate Authrised Representative, iinvest Securities Pty Ltd. 7