FY2016 First Half Results and Full-Year Forecast

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FY2016 First Half Results and Full-Year Forecast August 9, 2016 Masahiko Uotani President and Group CEO

FY2016 1H Results 1

FY2016 1H Results: Executive Summary Back on growth track, with zero growth behind us Sustained growth in Japan, recovery in China, sales growth in Travel Retail Higher sales in all businesses and regions (excluding extraordinary items) Higher profit in all regions except EMEA Net sales: 412.3 billion (record high for 1H) +5.5% YoY excl. foreign currency exchange, +0.4% YoY Operating income: 19.9 billion, +32.1% YoY Net income: 24.5 billion, +351.8% YoY (record high level for 1H) 2

Summary of FY2016 1H Results (Billion yen) FY2016 % of Net Sales FY2015 (Adjusted) % of Net Sales YoY Change* YoY Change % YoY Change in Local Currency Difference from May 2016 Announcement Net Sales 412.3 100% 410.6 100% +1.7 +0.4% +5.5% -7.7 Operating Income 19.9 4.8% 15.1 3.7% +4.8 +32.1% +38.7% +3.9 Ordinary Income 18.3 4.4% 15.5 3.8% +2.8 +18.4% +2.3 Extraordinary Income/Loss (net) Net Income Attributable to Owners of Parent 16.7 4.1% 5.2 1.3% +11.5 +222.2% -0.8 24.5 5.9% 5.4 1.3% +19.1 +351.8% +1.0 EBITDA 54.5 13.2% 38.1 9.3% +16.4 +42.9% Exchange rates: USD 1 = JPY 111.9 (-7.0%), EUR 1 = JPY 124.7 (-7.1%), CNY 1 = JPY 17.1 (-11.6%) *Effective from FY2016, the + and - symbols are used to indicate increase and decrease in amount, respectively. 3

Higher Sales in All Regions Except EMEA Change in Net Sales by Reportable Segment (Region) China +9.3 (+15.5%) Asia Pacific +2.3 (+9.1%) Americas +1.3 (+1.7%) EMEA -5.3 (-11.0%) Top: YoY change (Billion yen) Bottom: (YoY change in local currency)* Travel Retail +4.4 (+52.2%) Impact of foreign currency exchange -21.0 Japan +10.6 (+5.5%) YoY change excl. impact of Jean Paul GAULTIER license termination +6.0% 410.6 412.3 +1.7 (+5.5%) 1H FY2015 1H FY2016 * Year-on-year change and year-on-year change in local currency for each business were calculated based on the actual exchange rates. 4

China and Travel Retail Drove Earnings Growth Change in Operating Income by Reportable Segment (Region) China +5.2 ( ) Asia Pacific +0.3 ( ) Americas +0.0 ( ) EMEA -4.1 ( ) Top: YoY change (Billion yen) Bottom: (YoY change) Travel Retail +1.9 (+176.7%) Adjustments +1.3 Japan +0.2 (+0.7%) 2,198 +95 (+4%) 19.9 +4.8 (+32.1%) 15.1 1H FY2015 1H 2016 5

Japan: Inbound Demand and Brand Innovation Supported Growth Factors supporting growth in Shiseido store sales Brand innovation and Marketing enhancements +5% Non-focus brands -2% Inbound* +6% 1H FY 2016 Shiseido store sales growth +9% 1H FY2016 market growth (Shiseido estimate) +2% 1H FY2015 1H FY2016 *Subject businesses are Prestige, Cosmetics Specialty Stores and Cosmetics of the Japan Business (excluding impact of the transfer of three brands to Personal Care) 6

Japan: Maintain Growth Potential by Continuing to Strengthen Marketing Launch new products that address consumer needs and elicit empathy ELIXIR Sleeping Gel Pack (July 2016) SHISEIDO Cushion Compact (Autumn 2016) Enhance low-priced product range Launch renewed INTEGRATE, etc. Increase consumer interfaces and promotions Hold PRIOR Mirai no Hanasaku Party (blossoming future party) for seniors in seven cities nationwide Planning collaboration with youth-oriented Tokyo Girls Collection MAQuillAGE, INTEGRATE, MAJOLICA MAJORCA Enhance ability to create attractive sales corners and strengthen alliances Strengthen cooperation with major accounts Improve capabilities of trade marketing organization Capture inbound demand Enhance cross-border marketing and e-commerce 7

China: Shift from Stability to Growth Continue enhancing prestige brands SHISEIDO, clé de peau BEAUTÉ, IPSA AUPRES New sales counter target for 2016: 300 stores Close unprofitable counters and increase new channels Introduce new products (spring 2017) PURE&MILD Totally renew brand and promote addition of new counters Expand e-commerce business (2020 target: over 30% share of net sales) Strategic partnerships with major e-commerce companies Build R&D base in China China Innovation Center (Shanghai, November 2016) 8

FY2016 Full-Year Forecast and Initiatives 9

VISION 2020: Roadmap and Current Status Rebuild Business Foundation New Strategy to Accelerate Growth 2014/2015 2016 2017 2018 2019 2020 Address and Resolve Legacy Issues Reduce store inventory Integrate organization and raise efficiency Withdraw from unprofitable businesses Promote structural reforms in EMEA and the Americas Become a Truly Global Growth Company Create a Virtuous Cycle Implement strategies for brand selection, concentration and enhancement Invest in marketing and innovation Cost reforms Develop personnel and reform organization Acquire new brands through M&A, etc. Build a global management organization 10

Enhance Our Brand Portfolio through M&A July 2016 Acquired the Laura Mercier and RéVive brands and integrated the businesses October 2016 Scheduled to begin business as licensee of DOLCE&GABBANA 11

Brand Embodying Italian Tradition and Mediterranean Culture Domenico Dolce and Stefano Gabbana founded the brand in Milan, Italy in 1985 Stylish luxury fashion brand with unique designs A leading brand in the global fashion and beauty industry 12

Exercise Group Synergy for Intense Brand Building Sales Growth Expectations Transfer to Shiseido Group Strengthen Overall Negotiation Capabilities Increase Geographic Coverage Develop New Products: Fragrances Makeup Skincare From October 2016 13

Bare Escentuals: Structural Reforms Are Proceeding Smoothly Head office relocation project started (Completion planned for April 2017) Integrate organization and back office; raise efficiency of supply chain Restructure and innovate management Innovate marketing and aggressively launch new products Withdraw from unprofitable stores and raise efficiency Aggressively open stores in advantageous locations Increase sales and restore profitability 14

Realistic Forecast of Foreign Currency Exchange Impact USD Exchange Rate JPY/USD FY2015 Actual (average market rate) 121.05 FY 2016 Plan (planned rate at start of fiscal year) 1Q FY2016 Actual (average market rate Jan- Mar 2016) 2Q FY2016 Actual (average market rate Jan- Jun 2016) 119.00 115.45 111.85 2H FY2016 Forecast Rate 102.00 Forecast Impact on FY2016 Results Average rate for the year 106.90 Impact vs. Initial Plan (Billion yen) Net Sales -50.0 Operating Income -7.0 15

FY2016: Full-Year Forecast for Net Sales Sales growth in existing businesses +9.0 Sales of brands acquired through M&A, etc. +17.0 Impact of (Billion yen) Foreign (YoY change in local currency) Currency Exchange -50.0 Initial (Feb. 9, 2016) 872.0 (+3%) 881.0 (+4%) Revised 848.0 (+6%) 16

FY2016: Full-Year Forecast for Operating Income Higher marginal income In existing businesses Due to cost structure reforms +10.0 Impact of Foreign Currency Exchange -7.0 Bare Escentuals Structural reform -5.0 Investments in Growth (new brands) -6.0 (Billion yen) Initial (Feb. 9, 2016) 38.0 48.0 Revised 30.0 17

FY2016: Full-Year Forecast FY2016 May Announ cement Difference from the Previous Forecast (Billion yen) YoY Change after Adjustment Foreign Currency Exchange YoY Change in Local Currency after Adjustment Yen Excl. Impact of Foreign Currency Exchange Initial Forecast Difference from the Initial Forecast Net Sales 848.0-1.8% +6% +4% -24.0 +10.0 872.0-24.0 Operating Income 30.0-32.3% -8.0 38.0-8.0 Ordinary Income 29.0-34.5% -9.0 38.0-9.0 Extraordinary Income (Expenses) 14.5 +64.1% -1.0 6.0 +8.5 Net Income Attributable to Owners of Parent 30.0 +1.8% -4.5 28.0 +2.0 Expected ROE: Exchange Rates: Dividend: 7.5% FY2016 Full year USD 1 = JPY 106.9 (-12%), EUR 1 = JPY 118.8) (-12%), CNY 1 = JPY 16.1 (-16%) FY2016 2H USD 1 = JPY 102 (-16%), EUR 1 = JPY113 (-16%), CNY 1 = JPY 15.2 (-20%) Interim 10, Year-end 10 (planned) 18

FY2016: Full-Year Forecast Highlights Change in exchange rate forecast: 2H USD 1 = JPY 102 Full-year = JPY 106.9 Net sales: 848.0 billion 24.0 billion below initial forecast Operating income: 30.0 billion 8.0 billion below initial forecast Net income: 30.0 billion 2.0 billion above initial forecast Aggressive investment to achieve steady growth with a long-term perspective Impact on Net Sales Existing businesses: + 9.0 billion (effect of marketing reforms, inbound demand in Japan, etc.) Impact of brand acquisitions: + 17.0 billion (brand portfolio enhancement Impact of foreign exchange: - 50.0 billion Impact on Operating Income Increased marginal income in existing businesses due to effect of cost structure reforms: + 10.0 billion Impact of foreign exchange: - 7.0 billion Structural reforms at Bare Escentuals: - 5.0 billion Investment in newly acquired brands for growth: - 6.0 billion 19

このイメージは 現在表示できません In this document, statements other than historical facts are forward-looking statements that reflect our plans and expectations. These forward-looking statements involve risks, uncertainties and other factors that may cause actual results and achievements to differ from those anticipated in these statements.

Please note that the previous year s period for comparison has changed due to the change in the fiscal year end. Fiscal Year FY2016 (First Half) Domestic : Jan.-Dec. 2016 (Jan.-Jun. 2016) Overseas : Jan.-Dec. 2016 (Jan.-Jun. 2016) FY2015 (Adjusted) 1 (First Half) FY2015 (First Half) Domestic : Jan.-Dec. 2015 (Jan.-Jun. 2015) Domestic 2 : Apr.-Dec. 2015 (Apr.-Sep. 2015) Overseas : Jan.-Dec. 2015 (Jan.-Jun. 2015) Overseas :Jan-Dec 2015 (Jan.-Jun. 2015) 1. Adjusted figures have not been audited by the auditing firm. They are provided as reference for comparison. 2. Excluding some subsidiaries 22

Supplemental Data 1: 1H Sales by Reportable Segment (Billion yen) FY2016 % of Net Sales FY2015 (Adjusted) % of Net Sales YoY Change YoY Change % YoY Change in Local Currency Japan 202.9 49.2% 192.3 46.8% +10.6 +5.5% +5.5% China 61.5 14.9% 59.7 14.5% +1.8 +3.1% +15.5% Asia Pacific 24.5 5.9% 25.6 6.2% -1.2-4.5% +9.1% Americas 72.4 17.6% 76.8 18.8% -4.4-5.8% +1.7% EMEA 39.0 9.5% 47.7 11.6% -8.7-18.2% -11.0% * Travel Retail 12.0 2.9% 8.5 2.1% +3.5 +41.5% +52.2% Total 412.3 100% 410.6 100% +1.7 +0.4% +5.5% 1. *Year-on-year percentage change is +6% excluding the effect of the termination of the license agreement for Jean Paul GAULTIER. 2. See Supplemental Data 7 for details about changes in reportable segment. 23

Supplemental Data 2: 1H Operating Income by Reportable Segment FY2016 FY2015 (Adjusted) (Billion yen) Operating Profitability Operating Profitability YoY Change YoY Change % Japan 26.7 11.9% 26.5 12.4% +0.2 +0.7% China 2.4 3.9% -2.8-4.7% +5.2 ー Asia Pacific 0.0 0.2% -0.3-1.2% +0.3 ー Americas -5.5-7.1% -5.5-6.7% +0.0 ー EMEA -2.1-5.2% 2.0 3.9% -4.1 ー Travel Retail 3.0 24.8% 1.1 12.7% +1.9 +176.7% All Regions 24.5 5.6% 21.0 4.8% +3.6 +17.0% Adjustments -4.6 ー -5.9 ー +1.3 ー Total 19.9 4.8% 15.1 3.7% +4.8 +32.1% *Operating profitability is calculated using net sales including intersegment transactions. 24

Supplemental Data 3: 1H 2016 SG&A FY2016 (Billion yen) % of Net Sales YoY Change % YoY Change % YoY Change Change Excluding Impact of Foreign Currency Exchange Cost of Sales 98.6 23.9% -0.6% -1.9% -1.9 - SG&A 293.7 71.3% -0.5% -0.4% -1.3 +11.5 Marketing Costs 151.1 36.7% -0.8% -1.9% -2.9 +4.2 Brand Development Cost and R&D Expenses 17.4 4.2% +0.3% +9.5% +1.5 +1.7 Personnel Expenses 56.1 13.6% -0.2% -1.2% -0.7 +1.9 Other Expenses 69.2 16.8% +0.2% +1.2% +0.8 +3.8 1. In FY2016, the personnel expenses for BCs were reclassified from Personnel Expenses to Marketing Costs. 2. The + and - symbols are used to indicate increase and decrease in amount, respectively. 25

Supplemental Data 3: Capital Expenditures, Depreciation and Amortization (Billion yen) 1H FY2016 1H FY2015 (Adjusted) FY2016 Outlook Capital Expenditures * 24.9 15.3 61.0 Property, Plant and Equipment 18.4 7.5 45.2 Intangible Assets, etc. 6.5 7.8 15.8 Depreciation and Amortization Property, Plant and Equipment 16.7 17.5 34.1 8.7 9.3 17.6 Intangible Assets, etc. 8.0 8.2 16.5 R&D Expenses 8.7 8.1 18.7 *Investments in capital expenditures; property, plant and equipment; intangible fixed assets (excl. goodwill); and long-term prepaid expenses 26

Supplemental Data 5: FY2016 Full-Year Forecast by Reportable Segment (Billion Yen) FY2016 FY2015 (Adjusted) Local Currency May Announcement YoY Change in Local Currency (Adjusted) Net Sales 848.0-1.8% +6% +4% Japan 412.0 +4.1% +4% +5% China 117.5-6.5% +11% +11% Asia Pacific 50.0-5.2% +7% +7% Americas 160.0-4.5% +8% +4% EMEA 85.5-17.9% -6% -13% Travel Retail 23.0 +33.8% +50% +41% Exchange rates: FY2016 Full-Year: USD 1 = JPY 106.9 (-12%), EUR 1 = JPY118.8 (-12%), CNY 1 =JPY 16.1 (-16%) FY2016 2H: USD 1 = JPY 102 (-16%), EUR 1 = JPY113 (-16%), CNY 1 =JPY 15.2 (-20%) 27

Supplemental Data 6: Major Public Announcements News Releases Jul. 2016 Jul. 2016 Jun. 2016 May 2016 Mar. 2016 Notice of Completing the Acquisition of Gurwitch Products, LLC Notice of Signing a License Agreement with DOLCE&GABBANA S.R.L. Notice of acquisition of Gurwitch Products, LLC -Addition of Laura Mercier and RéVive to Shiseido s Global Portfolio- Shiseido Enhances Global R&D Structure -Unveiling of Americas Innovation Center Reinforces Commitment to Consumer-Centered Product Development - Shiseido Awarded World s Most Ethical Companies Designation Five Years in a Row 28

Supplemental Data 7: Main Constituents of Former and New Segments 2015 Segments Major Businesses 2016 Segments Major Businesses Japan Prestige, Cosmetics, Personal Care, Digital, Healthcare, etc. Japan Overall business in Japan, TR 2 in Japan (Excluding BE 2 ) Global Others Cosmetics Professional 1 China, Asia Pacific, Americas, EMEA 3 (TR 2 included in all regions) Japan, Global THE GINZA, Frontier Science, Shiseido Parlour, etc. China Asia Pacific Americas EMEA Overall business in China (Excluding BE and TR 2 ) Overall business in Asia and Oceania excluding Japan and China (Excluding BE and TR 2 ) Overall business in the Americas, BE 2, and ZOTOS (Excluding TR 2 ) Overall business in EMEA 3 and BPI 2 (Excluding BE and TR 2 ) 1. Starting from FY2016, the Professional Business, which was included in the Global Business in FY2015, is included in all regions excluding Travel Retail. 2. BE: Bare Escentuals BPI: Beauté Prestige International TR: Travel Retail Business 3. EMEA (Europe, the Middle East and Africa) Travel Retail Overall business at duty-free shops worldwide outside Japan (Excluding BPI 2 ) 29