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1 Group Wealth Management Eddie Khoo Managing Director 30 August 2012 Disclaimer: This material that follows is a presentation of general background information about the Bank s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. This material should be considered with professional advice when deciding if an investment is appropriate. UOB Bank accepts no liability whatsoever with respect to the use of this document or its content. Singapore Company Reg No Z
2 Executive Summary Broad Base Consumer Business Market Landscape UOB Segmentation Framework UOB Value Creation Framework Delivering Convenience Delivering Lifestyle Delivering Serious Money Talent Development Regional Footprint Singapore and Regional Contribution 2
3 Broad Base Consumer Business UOB Personal Financial Services covers the 5 aspects of consumer financial needs across all our countries*. Savings Investing Protecting Borrowing 24x7 transactions And UOB s Wealth Management covers a broad consumer base as well. * with the exception of China 3
4 Singapore Market Landscape Population (Count) Wealth (AUM) High Net-worth Individuals Affluent S$5mio S$2mio S$350,000 1% 32% 3% 27% Rising Rich Mass Market S$100,000 6% 17% 90% 24% Sources: Comprehensive Labour Force Survey (2011) - Ministry of Manpower; Population Statistics Department of Singapore Statistics; Singapore Wealth Market Review Datamonitor (2009); Rising Rich Study (2011) - Nielsen; IRAS Annual Report 2010/2011; Wealth Report Asia (2011) Julius Baer/CLSA; UOB internal estimates 5.18m S$340bn 4
5 UOB Segmentation Framework BEFORE HNWI (>$1mio) TODAY HNWI (>$5mio) HNWI (>$2mio) To be the premier Asian private bank Intensified our offerings with PRIVILEGE RESERVE in May AFFLUENT (>$200,000) MASS (<$200,000) AFFLUENT (>$350,000) RISING RICH (>$100,000) CORE (<$100,000) Raised entry requirement on PRIVILEGE BANKING Launched WEALTH BANKING in Nov 2011 to capture rising rich segment Transform our CORE BANKING proposition to better serve and fulfil our customer needs developing strategies for the bank of the future 5
6 Value Creation Framework Differentiated Banking Experience SERIOUS MONEY 6
7 UOB Wealth Management Delivering Convenience Wide network of branches in all countries 471 branches and 49 wealth management centres 24 x 7 Touchpoints Fast turnaround in credit cards, personal loans and home loans approvals Instant Approval at all UOB Branches Personal Internet Banking Mobile Banking Connectivity Note: Statistics as at 30 June
8 UOB Wealth Management Delivering Lifestyle Yachting experience AsiaSpa collection Luxury collection stays High on privileges and air miles earn rate Privilege Concierge Lifestyle services Bespoke services Travel planning from UOB Travel Planner 8
9 UOB Wealth Management Delivering Serious Money Integrated One Bank approach Customized investment solutions Opportunities in financial market through structured products and bonds. Assisted by specialist platform Dedicated relationship managers Enhanced savings and simple investment solutions; structured deposits / capital protected structures, Insurance plans and core asset class funds 9
10 Talent Development Developing People & Driving Performance Raising WM Advisory (UOB-SMU Executive Certificate in Wealth Management; Advanced Diploma in Private Banking) Establishing Leadership Paradigm ( Cohen Brown training modules ) Increasing Productivity (Disciplined and Structured Approach) Complying with Regulations (Client Centric Processes) Sharing of Best Practices Across the Region Best-In-Class Learning Programs Structured Training Roadmaps 10
11 Regional Footprint Expanded Wealth Management Centres network from 29 in 2010 to 49 as at June Targeting 67 by 2015 Singapore Malaysia China Indonesia Thailand Country Universal Branches Wealth Management Centres Private Banking Centre Privilege Reserve Suite Wealth Banking Centre Universal Branch Note: Statistics as at 30 June
12 Singapore and Regional Contribution Affluent Net Profit Before Tax in June 2012 Affluent Net Profit Before Tax in FY2015E Regional Affluent 26% Regional Affluent 50% Singapore Affluent 74% Singapore Affluent 50% Assets Under Management : S$59bn Assets Under Management : S$100bn Notes: - Affluent comprises Privilege, Reserve & Private Banking platforms - Regional comprises Privilege International and Regional countries Privilege & Private Banking - Singapore comprises Privilege Onshore and Private Banking - Financial statistics as at 30 June
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