OCBC Group Wealth Platform
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1 OCBC Group Wealth Platform Ching Wei Hong Chief Operating Officer 07 September 2015 Disclaimer: This material should be read as an overview of OCBC s current business activities and operating environment. It should not be solely relied upon by investors or potential investors when making an investment decision. OCBC Bank accepts no liability whatsoever with respect to the use of this document or its content.
2 Agenda 1 Consumer Business Transformation 2 OCBC Wealth Platform: OCBC + BOS 3 Innovation 4 Conclusion 2
3 Business Transformation 20103
4 Business Transformation 4
5 Business Transformation Orchard Gateway, Singapore 5
6 Business Transformation Orchard Gateway, Singapore 6
7 Consumer Bank Strategy OCBC CFS Wealth Halo Wealth Advisory & Simplicity Lifestyle Regional Premier Big Data Insights Digital Branding & Marketing 7
8 Customer Segmentation 8
9 Customer Segmentation Mass is a four letter word Youth & Students Mature Families New to Workforce Active Aging Young Families Retirees 9
10 Moving towards Customer Centricity WM GLF CSL Premier Segment Premier Private Client Premier Discretionary Funds Portfolio Wealth Advisory Affluent Credit Cards Premier Mortgages UL Financing Leveraged Financing Personal Banking Segment Youth Family FRANK Account Cards PLUS! Home Loans Car Loans Emerging Affluent Wealth Products FRANK Study Loan Reno Loans 10
11 Agenda 1 Consumer Business Transformation 2 OCBC Wealth Platform: OCBC + BOS 3 Innovation 4 Conclusion 11
12 OCBC Wealth Platform Comprehensive Wealth Management platform comprising of Banking, Insurance, Brokerage and Asset Management business One of the largest and most respected Asian banks Consumer retail operations in Singapore, Malaysia, Indonesia and Greater China with more than 440 branches and 56 premier centres Dedicated private bank headquartered in Singapore Representative offices in London, Dubai, Philippines and branches in Hong Kong and Singapore One of the leading securities brokerage firms in Singapore Full brokerage services for securities, derivatives and leveraged foreign exchange trading Oldest & most established insurance group in Singapore and Malaysia About 4.7 million policyholders Leading market positions in Singapore & Malaysia One of the largest asset management firms in Southeast Asia About S$36 billion assets under management 12
13 OCBC Wealth platform Provide consistent investment views and ideas to all wealth channels Better coordinate product providers in view of delivering superior advisory Maximize usage of group resources Offer more cross-entity career opportunities Product Manufacturing Wealth Management Group Brands/Channels Great Eastern Lion Global Bank of Singapore - Product Management Group Global Treasury OSPL OCBC Capital Markets Third Parties GCFS Product Management Group BOS and OCBC Investment Research 13
14 Regional Wealth OCBC Wealth platform Harmonized the product selection process, always supported and aligned with research Research Platform Macro Views Localised Outputs SG MY IN CH BOS Research based Bottom up Research Equities (BOS+OIR) Bonds (BOS+GT) Funds (BOS) Thematic Idea Generation (BOS / WM / GT) Product Ideation Publication Generation Process defined and synchronized in OCBC Singapore and BOS To be rolled out to regional countries for OCBC Localized publications Product Launches 14
15 Research Platform OCBC Wealth platform Giving group access to research on more than 700 securities Economics Investment Committee Bank of Singapore Lion Global Investors Global Treasury OCBC Investment Research Equities Fixed Income 40 investment and research analysts Research coverage of over 700 securities and 31 currencies Model portfolios Funds No duplication of coverage within entities Foreign Exchange 15
16 Time to BUY Time to SELL Top Investment Ideas (26 May - 1 Jun 2014) Foreign Exchange Buy U.S. dollars Greenback well supported Underlying momentum remains positive for the dollar in the longer term, with continued tapering by the Fed and improving economic outlook. Bonds Buy Overseas Education Limited 5.2% 17 April 2019 OEL, a private foreign school in Singapore, seeks to expand its capacity to support the onward growth for the education business. Funds Buy equity income fund BlackRock Global Equity Income Fund The Fund's defensive strategy results in lower volatility compared to the broader market, generating decent returns for investors. Dual Currency Returns AUD USD DCR Strike at US$ level The AUD is likely to decline given an overall drop in foreign capital flows into Australian assets. Equities Buy Global Logistic Properties ELCI At 98% strike level The company has a healthy balance sheet, boosted by positive leasing momentum in both China and Japan. 16
17 OCBC Wealth Panel Unified House view and marketing visibility for OCBC Group From left to right Mr Michael Tan, Senior Investment Counselor, Wealth Management Singapore - OCBC Bank Mr Hou Wey Fook, Chief Investment Officer, Bank of Singapore Ms Tan Siew Lee, Head, Wealth Management Singapore, OCBC Bank Ms Carmen Lee, Head of OCBC Investment Research, OCBC Bank Mr Marc Van de Walle, Head, Group Wealth Management, OCBC Bank and Chairman, OCBC Wealth Panel Mr Vasu Menon, Vice President, Wealth Management Singapore - OCBC Bank Ms Selena Ling, Head of Treasury Research & Strategy, OCBC Bank Mr Richard Jerram, Chief Economist, Bank of Singapore 17
18 OCBC Wealth Platform - Synergies Delivering innovative products and services to manage customers finances and grow their wealth Lion-Bank of Singapore Emerging Market Bond Fund >US$600M Lion Global Singapore Dividend Equity Fund >S$80M No 1. in Bancassurance Leading market share for the last 14 years Lion-OCBC Capital Asia Fund I >US$200M 18
19 Bank of Singapore Connectivity OCBC Singapore OCBC Malaysia OCBC NISP OCBC Wing Hang Bank of Ningbo Global network of over 100 intermediaries and counterparties Access to a wide range of investment products and solutions Backed by reliable, unbiased and consistent advice Supported by teams of experienced investment specialists covering different asset classes. Open Architecture: Best-in- Class Products and Solutions 19
20 OCBC Consumer Banking Affluent Banking Goal Based Advisory Personal Banking Retirement Children s Education First Home Debt Free Financial Literacy 20
21 Agenda 1 Consumer Business Transformation 2 OCBC Wealth Platform: OCBC + BOS 3 Innovation 4 Conclusion 21
22 Customer Experience Understanding customer s requirements and pain points Customer Insights Experience Design 22
23 The FRANK Account Separate spending $ & saving $ (ONE account) No monthly fall below fee for < 26 years old (letter of notification on turning 26) Manage money using online & mobile banking 23
24 OCBC 360 Account and 365 Card 24
25 Digital Money In$ights One Touch Pay Anyone 25
26 Agenda 1 Consumer Business Transformation 2 OCBC Wealth Platform: OCBC + BOS 3 Innovation 4 Conclusion 26
27 FRANK #Customers ( 000) H15 27
28 Online and Mobile Banking Active Customers #Active Customers CAGR % CAGR % Online Banking Mobile Banking H15 28
29 Savings deposits balance growth CAGR % SGD B H15 29
30 Wealth Management Fee Income SGD m CAGR % H15 30
31 OCBC and BOS EAB SGD B CAGR % H15 Note: Global Consumer Banking and Bank of Singapore only 31
32 Conclusion Evolve Megatrends Fintech 32
33 Thank you
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