Digital MEGAtrends Online platforms are tech-blazers of massive, widespread disruption
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1 Digital MEGAtrends Online platforms are tech-blazers of massive, widespread disruption Lewis Sun Managing Director, Regional Head of Product Management, Asia Pacific, Global Liquidity & Cash Management, HSBC September 2018 RESTRICTED
2 RESTRICTED - HSBC Digital MEGAtrends 1 The universe of disruption Mobile Ecosystem Apple Google Cloud Amazon Microsoft Google IBM Transportation ecommerce Hospitality Media Subscription Fintech Social Media & Advertising Uber Didi Chuxing Ola Go-Jek Grab Ofo Mobike Amazon Alibaba ebay Rakuten Flipkart Snapdeal Lazada Airbnb Priceline.com - Booking.com - Hotels.com -Agoda -Kayak Ctrip Expedia TripAdvisor Apple Netflix Hulu Spotify WeChat Alipay Paytm Facebook Instagram WeChat Twitter Weibo Snapchat
3 RESTRICTED - HSBC Digital MEGAtrends 2 Disruptive platforms Reconstructed the business models to create new values Business Platform Consumer Retail Travel Mobility Catering T-mall JD.COM Ctrip Qunar.Com DiDi mobike Meituan.com Baidu Delivery WeChat elong.com ofo Ele.com
4 RESTRICTED - HSBC Digital MEGAtrends 3 Digital economy is driving the growth in China MobileUsers: 695 mnvs Internet Users 735 mn Mobile Payments: $790bn in 2016 $1915bn China 42.4% US Rest of the World $495bn5 <1% Global retail e-commerce transaction value (Source: McKinsey Global Institute)
5 RESTRICTED - HSBC Digital MEGAtrends 4 Platform toplines at the stratosphere % 11Y CAGR % % +7% % +56% +53% - Apple Alphabet/Google Microsoft Amazon Facebook Alibaba Tencent Source: US SEC EDGAR Database; HKEx
6 RESTRICTED - HSBC Digital MEGAtrends 5 China: Robust digital payment infrastructure is the core pillar of the booming digital economy Alipay WeChat Pay Duopoly in mobile payments and digital financial services Payments IInvestment Microloan Insurance
7 Do not fear. Relax. 6 RESTRICTED
8 RESTRICTED - HSBC Digital MEGAtrends 7 Consistently seek to make customers happy Legacy (offline) Today & Future (online)
9 RESTRICTED - HSBC Digital MEGAtrends 8 HSBC s approach to Digital and Innovation HSBC is transforming itself internally, developing new propositions whilst monitoring the impact of future technologies Digital and Innovation 3 core principles To be simpler, better, faster To connect customers to more opportunities To keep us and our customers safe and secure in a changing world 1. HSBC Digital Transformation 2. Client business model Innovation 3. Applied Innovations 3 pillar approach Alan Turing Institute ASTRI FinTech Partners Horizon Here & Now Develop incremental improvements to current capabilities / traditional strengths using new technology Next Generation Services Bring new digital enabled propositions into market Future Test and learn new technology
10 RESTRICTED - HSBC Digital MEGAtrends 9 3 E s to transform and adapt Bringing innovation to life: We continue to innovate both existing products and the next generation of propositions EMPOWER ekyc ENABLE OMNI DART Utility Settlement Coin EMBRACE SWIFT gpi RTP ISO
11 RESTRICTED - HSBC Digital MEGAtrends 10 EMBRACE: Real Time Payments Real Time Treasury IS UK SE PL SEPA CH HG CN US SP IT JP KO MX BR NG SA BH IN SL TH SG MY PH HK VN CH ID AU SA AR Live,HSBCis participating Live, HSBC will participate Planned, HSBC will participate Planned, HSBC undecided Live, HSBC not participating Consultation underway
12 RESTRICTED - HSBC Digital MEGAtrends 11 ENABLE: OMNI Managing omni-channel collections Value Propositions Traditional Solution Single service provider Standard reporting Alipay WeChat Pay UnionPay Apple Pay Main office dealing with multiple vendors ABC Company Treasury Manager Generating different report formats Locations Locations provided with multiple POS machines HSBC Solution One Smart POS Alipay WeChat Pay UnionPay Apple Pay Low integration cost Main office only deal with HSBC ABC Company Treasury Manager Locations Locations dealing with a single platform and one POS machine Standard report format. Easy reconciliation
13 RESTRICTED - HSBC Digital MEGAtrends 12 ENABLE: DART Digital Accounts Receivable Tool: Digitizing A/R Value Propositions Robust digital data Streamlined AR matching Prompt and timely funding
14 RESTRICTED - HSBC Digital MEGAtrends 13 EMPOWER: PayMe
15 RESTRICTED - HSBC Digital MEGAtrends 14 EMPOWER: Liquidity Management Portal
16 RESTRICTED - HSBC Digital MEGAtrends 15 Technologies impacting the future of Cash Management Tracking and applying six key technologies AI & Machine Learning Now Help Desk support of MI / AI Future: Create Payment outliers detection and resolution Big Data & Insights Now: Track Payments Future: Payment routing, scheduling, transaction monitoring BlockChain Future: R3 Argent Cross border; Utility Settlement Coin (USC) Consortium Mobile Now: Move Money; Mobile Collections Future: Push notification and self service API Now: HSBC Connect Future: Open Banking / PSD2 Biometrics Now Fingerprint authorisation; Voice Recognition Future - Multi Factor & Continuous Authentication for payments
17 RESTRICTED - HSBC Digital MEGAtrends 16 The Google etymology googol 10 1,000,000,000,000,000,000,000,000,000,000,000,000,000,000 yotta ,000,000,000,000,000,000,000,000 zetta ,000,000,000,000,000,000,000 exa ,000,000,000,000,000,000 peta ,000,000,000,000,000 tera ,000,000,000,000 giga ,000,000,000 mega ,000,000 kilo ,000 We are somewhere here... hecto deca Source:
18 Important Notice This document is issued by The Hongkong and Shanghai Banking Corporation Limited, Hong Kong ( HSBC ). HSBC does not warrant that the contents of this document are accurate, sufficient or relevant for the recipient s purposes and HSBC gives no undertaking and is under no obligation to provide the recipient with access to any additional information or to update all or any part of the contents of this document or to correct any inaccuracies in it which may become apparent. Receipt of this document in whole or in part shall not constitute an offer, invitation or inducement to contract. The recipient is solely responsible for making its own independent appraisal of the products, services and other content referred to in this document. This document should be read in its entirety and should not be photocopied, reproduced, distributed or disclosed in whole or in part to any other person without the prior written consent of the relevant HSBC group member. Copyright: HSBC Group ALL RIGHTS RESERVED. 17 RESTRICTED
19 18 RESTRICTED
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