Your wonderful reward. Retire in style at Silverstream

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1 Your wonderful reward Retire in style at Silverstream

2 Retire in style... Silverstream Lifestyle Retirement Village is a very special retirement opportunity where you can upgrade to a first class lifestyle. At Silverstream you will enjoy fewer day-to-day responsibilities which will leave you free to start living your life and brighten your future. Relax in your high quality, architect designed, purpose built villa where we take care of your lawns and exterior house maintenance, and offer 24 hour emergency call assistance monitoring. Our Village Manager/Activities Coordinator oversees the smooth running of the village. Enjoy the resort style facilities of our 5 Star Leisure Centre which includes a pool, spa, gym, coffee club/bar, theatre and library, plus a full activities programme. Our philosophy To provide a superior quality lifestyle for the elderly, catering for residents physical, cultural, social and emotional needs in an environment where residents can enjoy their retirement years to the full.

3 Resort style living at Silverstream Resort At Silverstream style living you at will Silverstream find the perfect At Silverstream formula for lifestyle you will after find the with perfect first class formula inclusions. for lifestyle Add after a choice 65 of with large first designer class villas inclusions. which feature Add a choice our Premier of large Collection designer villas range, which in a secure, feature energetic our Premier community Collection of like range, minded in retirees, a secure, energetic set in 4 acres community of parkland of like including minded a zen retirees, garden. set Upgrade in 4 acres of your landscaped retirement grounds years to including a first class a zen lifestyle! garden. Welcome Upgrade your old retirement friends and years make to a new first ones. class Take lifestyle! part Welcome in the many your activities, old friends or simply and relax make and new enjoy ones. life Take like never part in before. the many Prestigious activities, and exclusive, or simply Silverstream relax and enjoy Lifestyle life like Retirement never before. Village sets Prestigious the benchmark and exclusive, in Christchurch Silverstream for quality Lifestyle design Retirement and construction. Village Silverstream sets the benchmark provides an in Christchurch for affordable, quality design luxury, and urban construction. retirement lifestyle Silverstream provides an with affordable, a 5 Star Leisure luxury, urban Centre. retirement Our design lifestyle team with has a 5 created Star Leisure a selection Centre. of large Our design floor plans team in has our created Premier a selection Collection of range large floor which plans feature in our top Premier quality chattels Collection range including which heat feature pump, top timber quality floors, chattels ice maker/fridge, including heat pump, granite timber bench floors, top, gas ice fire maker/fridge, (A & E Villas) granite and a bench 42 plasma top, gas TV. Silverstream fire (in selected is superbly A, G & E located Villas) and in the a 42 sought plasma after TV. Silverstream north west suburbs is superbly of Christchurch, located in the within sought a few after minutes north west walk to suburbs Northlands of Christchurch, Shopping Mall within and a few a short minutes drive walk to to the Northlands cafes, restaurants Shopping and Mall shops and a of short Papanui drive Central to the cafes, and restaurants Merivale shopping and shops precinct. of Papanui Central and Merivale shopping precinct.

4 Architecture and design The master luxury villas, planned, consisting luxury villas, of 2 and consist 3 bedroom of 2 and 3 bedroom townhouses, townhouses, surround and our surround 5 Star Leisure our 5 Star Centre Leisure with Centre its resort with style its resort facilities. style Our facilities. design Our team design consists team of consists leading Christchurch of leading Christchurch consultants consultants who are at who the are cuttingedge the of cutting-edge modern retirement of modern village retirement living village design. living Weir at design. Walker Weir Architects, Walker Davis Architects, Ogilvie Davis Surveyors, Ogilvie Earthworks Surveyors, Earthworks Landscape Landscape Architects and Architects Sue Martin and Sue Interior Martin Design Interior Design were selected were selected as the as best. the best. Developer s profile Silverstream is developed and managed by Silverstream Lifestyle Retirement Village Ltd. The principal shareholder s being is Lance a group Bunting, of well a well known known and and respected Christchurch businessmen Christchurch businessman who are highly and successful retirement in village residential operator. construction His group of and companies retirement has village operated projects. since The 1970 Group s having financial been highly strength successful allows in it residential to fund significant construction sized development and retirement projects village like projects. Silverstream Lance has while unrivalled remaining a private development company. skills in the retirement sector having built, owned and operated Bishop Selwyn Retirement Village and Lady King Hospital beginning in 1990 followed by We welcome you to visit and view the Silverstream display villas and compare the size, design, quality and and all the all the outstanding chattels chattels which which are included. are included. With With high high ceilings, over height doors, electric heated timber floors and heat pump these villas have set set a a new bench mark for other for other retirement retirement villages villages to aspire to aspire to. to. The Kate Silverstream Sheppard Lifecare Lifestyle Centre Retirement and Kate Village Sheppard Ltd shareholders Retirement Village. are committed The Group s to providing financial strength a new standard allows of it to high fund quality significant retirement sized village development living in projects the South like Island. Silverstream Silverstream while remaining sets a new a benchmark private company. in design The and construction Silverstream and Lifestyle displays Retirement the company s Village Ltd passion shareholders and commitment are committed to to Canterbury s providing a senior new standard residents. of high quality retirement village living in the South Island. Silverstream is destined to become the new benchmark in design and construction and another legacy to Lance s passion and commitment to Canterbury s senior residents.

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6 Your peace of mind Our undertakings to you are contained in a legal document, the Occupation Right Agreement Disclosure Statement and Code of Practice Some of the commitments we make to you in this and other village documents are: How do I apply for residency? Most residents have a house to sell before they can come and live at Silverstream. We will work with you to enable this to happen. Most houses take time to sell and provided you have signed an application form and paid a nominal deposit (to the Covenant Trustee) we will hold your selected villa for you for 3 months or longer by arrangement. If you do not proceed your deposit will be refunded in full to you by the trustee. What happens if I change my mind? This is a major decision. If you change your mind for any reason within 15 working days of signing the occupation right agreement for a retirement villa, we will cancel the agreement and any money you have paid will be refunded to you by the Trustee. Weekly Village Outgoings Payment fee On Silverstream completion Lifestyle of the 49 Retirement villas, the Village Outgoings guarantees payment that will any be increase reviewed. in the Thereafter, Weekly any Fee increase will be in limited the Weekly to no Village more Outgoings than the increase Payment in fee the will Consumer be limited Price to no more Index than (unless the increase you require in the additional Consumer services). Price Index No (unless increases you require can be additional made without services). the This prior limitation knowledge shall of not the apply residents. in the case It is of extraordinary the intention increases of Silverstream in the village to avoid outgoings any increase which in arise Weekly as a result Fees where of a natural possible. disaster. No increases can be made without the prior knowledge of the residents. Cessation of Fees Cessation Weekly Village of Fees Outgoings Payment fees will reduce to Weekly 50% on Village the termination Outgoings Payment date and fees after will 6 months reduce to or 50% the on the resale termination of your villa date (whichever and after 6 months comes first) or the they resale will of cease. your villa (whichever comes first) they will cease. Repayment Repayment If your unit has not been re-licenced within six months If of your unit leaving, has not you been may re-licenced apply for within an early six release months of you leaving, payment. you Any may application apply for an will early be release considered payment. on a Any application case-by-case will basis be considered and will on be a at case-by-case the sole discretion basis and of will be the at management. the sole discretion Valuation of the and management. other fees Valuation may apply. and other fees may apply.

7 Village amenities contribution The Village Contribution Fee shares the upkeep costs equitably amongst all residents, and ensures the village is always kept in a well maintained state. It operates on an enjoy now, pay later basis and is a deferred charge payable when you vacate. No hidden costs At Silverstream we pride ourselves on providing a straight forward and fully compliant agreement, where all costs are disclosed and you have the certainty of knowing your costs and the amount repayable to you on termination. Resale costs We will market your villa when you wish to vacate. You will not be charged for refurbishment of your villa when you vacate. You will also not be charged for marketing fees or real estate agent s commissions.

8 Questions and answers Do I have to do my own gardening and lawn mowing? No, this service is included in your Village Outgoings Payment. You may have your own garden if you wish, provided you do not remove any of the landscape planting provided by the village. Do I have to clean my own windows? No, these will be cleaned outside every three months and inside every 6 months. What costs are covered by my Weekly Village Outgoings Payment Fee? Rates Water charges (if any) Building insurance Gardening, lawn mowing, and rubbish collection Maintenance and operation of the community facilities Exterior maintenance of your villa Activities programme 24 hour emergency call assistance monitoring service Fire/smoke detector systems Village mini-van Village management and administration. Is there a minimum age limit? Yes, the age limit is 65 years, however this is at the discretion of village management depending on special circumstances. Can my friends and family come to stay? Residents can have family or friends stay as of right for 4 weeks providing your guests do not interfere with other residents quiet enjoyment of the village. Any extended period of more than 4 weeks is at the discretion of management. Can I sell my villa myself and can my family inherit my villa? No, the villa is surrendered back to the village and is re-licensed on your behalf. The villas are not able to be passed on to your estate, but your estate will be paid out the exit payment on resale. Can I get assistance with finance? We look at any request on an individual basis. For example we may offer possession prior to settlement where you are waiting for the proceeds of funds from an unconditional sale of your existing home.

9 What is Village Contribution Fee? The Village Contribution Fee is sometimes called a deferred management fee. It is deducted from the amount you receive when you leave the village. It enables you to enter the village at a reasonable cost and enjoy the extensive facilities and community benefits provided at Silverstream. The Village Contribution Fee will amount to a maximum of 25% of your capital payment over the first three years of your occupation and from then on, no further contribution will accrue. This fee is not paid out of your weekly outgoings but is paid out of the settlement amount for your villa when you vacate. Thus it is deferred until you leave. In addition a further 4% of your capital payment is deducted from the settlement amount for your villa when you vacate as a contribution to the administration and marketing costs for a resale. How much does a villa cost? Villa prices vary in relation to the size of the villa and the location within the village. These prices are available from the Village Sales office/show home along with the specifications of what will be included in each villa. Can I bring my pet? There is provision for residents to bring a pet. In order to monitor the number and type of pets in the village this is at the discretion of management. It is our practice to meet your pet. If your pet begins to cause undue disturbance to other residents, management has the right to assist you to find alternate arrangements for that pet. Is there security in the village? Our security company is on call in conjunction with the 24hr monitored emergency call service (on a user pays basis). How do I voice any concerns I have once I am living in the village? You can speak directly with the village manager. There is also a formal complaints procedure under the Retirement Villages Act that can be explained to you. Regular resident meetings will be held to jointly discuss any problems or suggestions. In addition, the village s Statutory Supervisor can be contacted as an independent source of information. Our Statutory Supervisor isthe Covenant Trustee Company.

10 Rights and responsibilities Each resident has the right to be respected as an important individual and will be treated accordingly. Each resident is also required to recognize that they are asked to give the same due respect to village staff and other residents. The philosophy of the village is that staff and residents treat each other as they would themselves wish to be treated. Rights of the Resident You have the right to privacy in your villa just as you would in your current home. Your have the right to communicate freely and privately with people of your choice. Your have the right to continue with cultural and religious practices and values which have been important to you in the past. You have the right to maintain your personal independence and privacy. Rights of Silverstream Lifestyle Retirement Village The management has the right to discuss with you and/or family/health professional any concerns that may arise concerning your health and safety in your villa. Residents agree to management discretion concerning any behavior that causes undue disturbance to other residents. Registered Retirement Village Silverstream Lifestyle Retirement Village is a member of the Retirement Village Association of New Zealand and will operate Silverstream in compliance with the RVA s code of practice. Silverstream Lifestyle Retirement Village is registered under the Retirement Villages Act 2003.

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12 Covenant Trustee Services is our Statutory Supervisor Silverstream Lifestyle Retirement Village is a member of RVA. Silverstream Lifestyle Retirement Village is registered under the Retirement Village Act 2003 For For enquiries please contact Tracy the Village McLeod Manager Silverstream Lifestyle Retirement Village Corner 488 Greers Rd Road (Cnr. and Greers Sawyers & Sawyers Arms Road, Arms Rds), Papanui, Christchurch PO PO Box Box 36764, Merivale 8146, Christchurch Telephone: (03) or tracy@silverstreamretirement.co.nz enquiries@silverstreamretirement.co.nz