1.0 Reference: Exhibit B-1, Tab Application, page 3, Cost of Service Comparison

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1 B-6 BCPSO IR No. 1 Page 1 REQUESTOR NAME: BCPSO et al. INFORMATION REQUEST ROUND NO: #1 TO: Pacific Northern Gas (N.E.) Ltd ( PNG ) Tumbler Ridge Division DATE: February 8, 2013 PROJECT NO: / BCPSO File 7527 APPLICATION NAME: 2013 Revenue Requirements Application 1.0 Reference: Exhibit B-1, Tab Application, page 3, Cost of Service Comparison 1.1 Please augment the table Test Year 2013 vs. Decision 2012 with two columns, one providing actual 2012 results and the other showing what PNG proposed in its RRA for Reference: Exhibit B-1, Tab Application, page 5, Operating Expenses 2.1 Please augment the table Operating Expenses with one column that shows actual 2012 results by account.

2 Page Reference: Exhibit B-1, Tab Application, page 6, Maintenance Expenses 3.1 Please augment the table Maintenance Costs with one column that shows actual 2012 results by account. 4.0 Reference: Exhibit B-1, page 6, Tab Application, A&G Expenses 4.1 Please augment the table Administrative and General Expenses with one column that shows actual 2012 results by account. 5.0 Reference: Exhibit B-1, Tab Application, STIP, PERCS, and MTIP 5.1 Please confirm that there are no differences between the Fort St. John/Dawson Creek Division and the Tumbler Ridge Division with respect to the incentive programs, their applicability, and their implementation. If unable to so confirm please provide details with respect to any differences. Confirmed. There are no differences.

3 Page Reference: Exhibit B-1, Tab Application, pages and BCUC IR , Capital Additions 6.1 Please augment the table on page 22, Capital Additions, with one column that shows actual 2012 results by account. ($000 s) Test Year 2013 Decision /2012 Difference Additions Including OH Less: OH (28) (29) 1 (38) (29) (22) (20) Net Please provide a table that describes PNG s vehicle fleet (Tumbler Ridge Division) as at December 31, 2012 by identifying each vehicle in the fleet and indicating for each, the type of vehicle, the make, the model, the purchase price, the vintage, and the mileage. There is only one unit allocated to Tumbler Ridge. The vehicle is scheduled for replacement in Budgeted replacement amount is $49,133.

4 Page Reference: Exhibit B-1, Tab Application, page 25, Identified Service Quality Metrics 7.1 Please update the two tables shown on page 25 to reflect 2012 full-year actual results. If 2012 full-year actuals have not been finalized please provide the requested information All PNG NE Divisions Description 2012 Total Number of emergency calls 403 Average response time per call 20.5 Number of calls with response time over 40 minutes 27 Number of underground leaks Number of reportable environmental incidents 0 Lost time injury frequency rate 0 Customer complaints to BCUC 1 Tumbler Ridge Division Description 2012 Total Number of emergency calls 7 Average response time per call 21 Number of calls with response time over 40 minutes Please comment on the fact that the performance with respect to the Average response time per call metric has deteriorated since 2009 for PNG NE and for Tumbler Ridge. Many variables impact the response time, including time of day when the call is received, weather conditions, and traffic conditions. PNG monitors the response times and reviews statistics on a monthly basis. PNG s emergency response protocol and resources have not changed during the noted period ( ).

5 Page Does PNG have any internal targets with respect to the service quality metrics? If so, please provide these targets. With respect to the identified service quality metrics PNG has the following targets; o o Zero reportable environmental incidents Zero lost time injuries

6 Page Reference: Exhibit B-1, Tab Application, page 26, Forecast Gas Deliveries Table 8.1 Please augment the referenced table with columns providing 2013 forecasted number of customers, 2013 forecasted margin, 2012 approved number of customers, 2012 approved margin, 2012 actual number of customers, 2012 actual margin, and 2012 normalized actual margin. when PNG files its Application Update Please see table below. The 2012 actuals will be provided when PNG(N.E.) files its Application Update. Tumbler Ridge Decision 2012 Compared to Test Year 2013 Change in Change in Forecast Forecast Forecast Forecast Approved Approved Deliveries Margin Customer Margin Customer Margin Customer Margin (GJ) ($) Count (Avg.) ($) Count (Avg.) ($) Count (Avg.) ($) (4,000) (18,200) 1, ,845 1, ,934 1,100 6, , ,397 25, , , ,141 - (500) 1 386, ,400 22,600 91,300 1,239 1,621,376 1,202 1,520,