FOR ADVISER USE ONLY CHANGES TO OUR PARTNERS VITALITY.CO.UK

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Neil Mathews
5 years ago
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1 FOR ADVISER USE ONLY CHANGES TO OUR PARTNERS VITALITY.CO.UK

CHANGES TO HELP YOUR CLIENTS GET HEALTHIER AND BE REWARDED FOR DOING SO VITALITY HELPS YOUR CLIENTS LEAD A HEALTHIER LIFE, MEANING THEY DON T HAVE TO CLAIM TO BE ABLE TO BENEFIT.

2 CHANGES TO HELP YOUR CLIENTS GET HEALTHIER AND BE REWARDED FOR DOING SO VITALITY HELPS YOUR CLIENTS LEAD A HEALTHIER LIFE, MEANING THEY DON T HAVE TO CLAIM TO BE ABLE TO BENEFIT. If they keep well, then they re less likely to claim. We offer them discounts to encourage them to be healthy. As they get healthier, we give them rewards to keep them motivated and cashback so they ve got more money to spend on doing things they love. New partners for new and existing business from the end of January 2015.

3 1 HALF UNDERSTAND YOUR HEALTH PRICE HEALTH SCREENS OUT 50% off a health screen with Bluecrest, the largest national screening network in the UK. Members can choose from four different screens, priced between to (including discount). ALL MEMBERS New partners offering your clients an extra incentive to get healthier.

4 2 EVEN GET HEALTHIER MORE WAYS FOR MEMBERS TO TRACK THEIR ACTIVITY AND EARN VITALITY POINTS, INCLUDING MOVES, A FREE MOBILE APP OUT 50% off selected Garmin activity tracking devices. Each adult member can get 50% off either a Garmin or Polar device during the lifetime of their plan. ALL MEMBERS POINTS THRESHOLD CHANGES For new business and from renewal/plan anniversary in early Qtr , for plans with two or more adults it will be easier to reach Platinum as we re changing the amount of points needed to obtain each status, as follows: BRONZE SILVER GOLD PLATINUM Plan with one adult member ,600 2,400 Plan with two or more adult members 0 1,200 2,400 3,600

5 3 ACTIVE WE VE CREATED TWO NEW CATEGORIES OF REWARD: ACTIVE REWARDS AND STATUS REWARDS Active Rewards are regular treats that members can unlock for themselves and their family by getting active every week. Status Rewards are rewards that get bigger the more effort members put in over time. They give those members looking after their health the extra incentive to keep up the good work and increase the value they get from their plan. BE REWARDED REWARDS If members get active, they can be rewarded with a drink from Starbucks every week. Members on Bronze or Silver Vitality status need to earn nine Vitality points for tracking their activity in a week. Those on Gold and Platinum won t need to as they ve already put in the hard work. OUT Not applicable. AND VITALITY OPTIMISER Same as VitalityHealth Individuals. OUT AND VITALITY OPTIMISER For new business from end of January For existing members prior to the end of January 2015, the change will come into effect in early Qtr Members on Bronze or Silver Vitality status will need to earn nine Vitality points in a week for getting active to unlock their cinema ticket. If there s more than one adult on the plan, they need to earn a combined total of nine Vitality points per week to unlock a cinema ticket for every member on their plan. Members on Gold or Platinum Vitality status will simply be able to get a cinema ticket every week. Not applicable. Same as VitalityHealth Individuals. STATUS REWARDS Up to 40% off return flights to more than 70 destinations within the UK and Europe. Including taxes and charges. The discount applies to return economy flights and is subject to a minimum stay depending on the day of departure. OUT AND VITALITY OPTIMISER Not applicable. Same as VitalityHealth Individuals.

6 CHANGES TO EXISTING PARTNERS LLOYDSPHARMACY CASHBACK From January 2015 we re removing the requirement for members to take a Vitality Healthcheck to qualify for more than 10% cashback on LloydsPharmacy purchases. For VitalityHealth clients, one adult member on an individual plan or the principal member on a group plan needs to complete the online Health Review. For VitalityLife clients, the change applies to individual members with Vitality Plus or Vitality Optimiser, and the online Health Review must be undertaken by one adult member on the plan. Members can still spend up to 50 per plan per month and will receive between 10% to 50% cashback depending on their Vitality status. The new cashback will take effect from the April cashback calculation. TICKETMASTER Members who have already paid the yearly activation fee will continue to receive cash back on tickets booked through the Vitality Tickets site until their current entertainment benefit expires. New business will not have access to the benefit from 1 January Existing members won t be able to access this entertainment benefit from 1 February BUYMOBILES.NET Members who have already taken out a contract with buymobiles.net through VitalityHealth or VitalityLife will continue to receive the monthly cash back based on their Vitality status as it appears on the Member Zone at the beginning of each month until their 24 month contract expires. This benefit will not be available to new business from 1 January Existing members won t be able to take out a new contract from 1 February 2015 or before the expiry date of their existing contract. If they decide to upgrade or take out a new contract before their current 24 month contract expires, their monthly cash back will stop. MARK WARNER Members who ve already booked a holiday, or are planning to book one before their plan renewal date/policy anniversary in 2015 will still receive the Vitality discount on their booking and any balance that may be payable before their renewal date/plan anniversary. New business will not have access to the benefit from 1 January OTHER CHANGES PRICE CHANGE FOR CLIENTS From 1 February 2015 the monthly fee for Vitality Optimiser will increase from 3 to 3.30 and the monthly fee for Vitality Plus will increase from 4 to There will also be a separate monthly fee of 1 payable for any children included per plan, who are entitled to Vitality rewards and benefits. This will apply to new business and existing members. LETTING YOUR CLIENTS KNOW Your clients will be informed of the changes six weeks before the changes come into effect through our Vitality Magazine, regular s and via the Member Zone. VitalityLife will write to your plan owners six weeks before the changes come into effect. For VitalityHealth we will also contact Group Secretaries prior to 1 January to advise them of the changes. Your VitalityHealth client s renewal invitations will include details of the changes that will take effect from their renewal date in FIND OUT MORE AT VITALITY.CO.UK MERLIN Members will still be able to receive 30% off a Merlin Standard Annual Pass to some of the UK s top attractions before their plan renewal date/plan anniversary in They ll need to call the customer services team in order to purchase a pass at the discounted rate. The pass will then last 12 months from the purchase date. New business will not have access to the benefit from 1 January Correct as of November Terms and conditions apply. VitalityHealth and VitalityLife are trading names of Vitality Corporate Services Limited. Registered number Registered in England and Wales. Registered office at 3 More London Riverside, London, SE1 2AQ. Vitality Corporate Services Limited is authorised and regulated by the Financial Conduct Authority. PRUHM21723_ 11/2014_J738 Part of the Discovery Group

BUSINESS HEALTHCARE VITALITY.CO.UK/HEALTH

BUSINESS HEALTHCARE VITALITY.CO.UK/HEALTH VITALITY IS INSURANCE THAT REWARDS YOU FOR BEING HEALTHY. AS WELL AS PROTECTING YOUR EMPLOYEES WHEN THINGS GO WRONG, IT ALSO HELPS THEM LEAD A HEALTHIER LIFE MEANING