EASY TRAVEL PAYOUTS FOR EMERGING MARKETS EXPANSION

Transcription

1 WHITE PAPER EASY TRAVEL PAYOUTS FOR EMERGING MARKETS EXPANSION

2 EMERGING MARKETS POISED FOR TOURISM GROWTH The global tourism industry is one of the most lucrative in the world contributing over $7 trillion USD I to the global economy in According to the United Nations World Tourism Organization (UNWTO), tourism generates 10 percent of the world s GDP, makes up one in every 10 jobs, accounts for 30 percent of world trade in services, and drives $1.4 trillion in exports II. One key metric used to project growth in tourism is the number of international tourist arrivals per year saw 1.2 billion international arrivals, with a projected growth of 47% by With emerging markets in Asia, Africa and the Middle East accounting for 69% of that projected growth, online travel agencies (OTAs) and other travel providers should know where to look for expansion opportunities. Industry research expert Phocuswright III offers some of the major considerations that make these emerging markets prime for growth, including online, offline and overall, travel market, GDP and employment related to travel, visitor exports, investment into travel and tourism and world ranking for forecasted growth. It s important for OTAs to keep in mind that expanding to these new markets is not as simple as adding accommodation and tourism providers to the platform. OTAs must look inward as they begin their expansion plans and ask themselves not only if they have the partners and relationships that will support this growth, but do they have the payout capabilities required to support such expansion? There is a glaring demand for quality hotels [in Africa]. IV Fastest-growing travel markets in the world like Greater China Indonesia, and Thailand. V Andrew McLachlan, SVP of Business Development for Africa and the Indian Ocean at Carlson Rezidor Hotel Group Eric Gnock Fah, Klook.com co-founder 2 twitter.com/transpayglobal facebook.com/transpay.global linkedin.com/company/transpay

3 ARE YOUR PAYOUTS READY FOR EMERGING MARKETS? One key consideration for emerging markets expansion is payouts. Providing payment to service providers, hosts, and suppliers in these hard-to-reach markets can be tricky, especially in areas where currency conversion costs can be unpredictable and reconciliation time can take up to two weeks. It becomes even more daunting when factors like lack of coverage, hidden or added fees from wire transfer or cards, and compliance and fraud risk are added to the picture. With the right partner, these challenges can be easily resolved. A true cross-border payout specialist, such as Transpay, can help businesses navigate these challenges and turn them into advantages. Can You Get The Access You Need? We have seen that the projected growth of travel to emerging markets offers lucrative potential for OTAs and travel providers, but only if they have the access needed to pay partners and providers quickly and cost effectively. At Transpay, access has a twofold meaning, both access to technology that simplifies your payouts and access to these hard-to-reach countries. TECHNOLOGY Transpay offers products that send crossborder payouts quickly and easily, scaled to fit specific business requirements so that OTAs can focus on their market expansion and not their payouts. OTAs can choose the product that best fits their needs from our Mass Pay API, a seamless API integration automates global mass payouts directly to payees, our Batch Send, which processes transactions via batch file with limited integration work, or our Web Platform, which sends global mass payouts with just a payee s and mobile phone. Regardless of which payout option you choose, we offer one connectivity, one integration, to get the job done. All of the products on our robust technology platform offer 24/7/365 processing times for faster payouts, a real-time FX calculator for clear pricing to both the payer and the payee, and reporting and real-time transaction tracking for full transparency throughout the transaction lifecycle. GEOGRAPHY Other payout service providers may have coverage limitations, but Transpay s network offers access to 200 countries thanks to our carefully cultivated banking relationships. Our global network allows Transpay to serve as a single partner that can support all payout needs, allowing businesses to expand to hardto-reach markets without fear of adding thirdparty or intermediary complexity and cost to the payout process. Transpay s local bank transfer network ensures that payees can get their money, directly into their bank account or via cash pickup from one of our 200,000 locations worldwide. Whether it s an emerging market or one of the more than hundred other countries we provide access to, payees can be sure that they are receiving their money in the most direct way possible, while payers can trust that Transpay has relationships in the emerging markets needed for growth. 3

4 Can You Ensure Cost Efficiency and Transparency? OTAs are often at the mercy of excessive and hidden costs such as high transfer fees, hidden interbank and correspondent banking fees, exposure to volatile FX rates, or hidden markups. Typical payout methods include wire transfers, payouts to credit, debit or virtual credit cards, or virtual wallets, which all carry their own additional costs. With Transpay, payouts can be made directly into a payee s bank account, in the local currency of their choice, or made available for cash pick up, both with same or next day speed. Transpay clients can fund their settlement account from one of 11 settlement currencies, thereby eliminating fees that typically come with converting funds prior to settlement and ensures that businesses operating in their local currencies are getting maximum value from each transaction. On the payee side, Transpay offers payouts in 69 currencies, guaranteeing that payees can be paid in their local currency of choice. Our liquidity management expertise means greater transparency and cost containment for payees. Transpay manages its own treasury operation and our in-house FX and liquidity teams monitor rates each day. Our products provide live FX rates for all countries and currencies within our network so that both payers and payees can see the guaranteed payout amounts prior to completing the transaction. 4 twitter.com/transpayglobal facebook.com/transpay.global linkedin.com/company/transpay

5 Are You Compliant With Regulations and Protected From Fraud? With global expansion comes increased regulatory and compliance pressure. OTAs and travel providers must ensure that both they and their suppliers are protected against compliance and fraud risks in each new country where they start doing business. With licenses in more than 100 origination and payee jurisdictions across the globe, Transpay has the regulatory relationships required to facilitate expansion into these emerging markets. Our dedicated compliance team covers the Americas, Europe, and Asia under the supervision of our Global Chief Compliance Officer (CCO), and ensures that all transactions follow a strong and well-defined global anti-money laundering (AML) program with strict adherence to regional regulatory requirements. These standards include maintaining appropriate levels of Know Your Customer, suspicious activity monitoring, and comprehensive sanctions screening across major known sanctions lists and our own internal watch list. Transpay s risk and compliance team continually monitors our platform to protect our customers from fraudulent activity and unusual transactions. We have a number of sophisticated mechanisms in place to identify and prevent fraud including real-time transaction screening against more than 100 known fraud attributes, de-risked funding with balance check on each transaction, systemic recording and blacklisting of fraud rings, and an automated decision engine supplemented by a trained fraud operations team. We value our clients and payers, their payees, and our bank partner relationships and make protecting us all a high priority. 5

6 HOTELQUICKLY: A TRANSPAY TRAVEL PAYOUT SUCCESS STORY As a last minute hotel booking app with over 250 destinations in Asia, HotelQuickly needed a way to simplify their payouts. With hundreds of suppliers and costs from wire transfers and virtual credit cards (VCC) adding up, HotelQuickly s ROI was quickly being constrained. As HotelQuickly struggled to reduce costs and improve overall transparency, they sought a partner who could provide a simple, cost-effective cross-border payouts solution. Enter Transpay. How Transpay Solved HotelQuickly s Payout Pain Points HotelQuickly was facing three major challenges solved by Transpay: COVERAGE HotelQuickly was struggling with VCC acceptance issues in Indonesia, Thailand and Malaysia, markets where POS transactions are not widely used. Now, Transpay s curated bank partner network enables HotelQuickly to process direct payouts to these countries in their local currencies. FEES, FEES, FEES The costs from high bank wire and VCC fees and hidden FX markups from correspondent banks were adding up and becoming extremely costly for HotelQuickly. Today, Transpay s local bank tranfers can bring significant cost-reductions by eliminating the need for third parties. LACK OF TRANSPARENCY HotelQuickly had no visibility into hidden correspondent banking fees. Local bank transfers via Transpay s bank partner network avoids those fees and our liquidity management expertise ensures that both payers and payees can see the guaranteed payout amounts prior to completing the transaction. Simpler Payouts and Business Growth for HotelQuickly Partnering with Transpay has resulted in a HotelQuickly success story. Market expansion and increased profitability have been key results. HotelQuickly has grown their shares in Southeast Asian markets and removing the hidden markups from correspondent banks has significantly reduced costs. Finally, HotelQuickly has gained greater transparency, with complete visibility to all transactions and cost configurations from Transpay, and now has better oversight of their cash flows. Transpay certainly helps HotelQuickly to expand its business internationally by providing an efficient and competitive payment system. Mario Peng, COO & CFO, HotelQuickly 6 twitter.com/transpayglobal facebook.com/transpay.global linkedin.com/company/transpay

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8 Why Transpay for Global Payouts? For OTAs, ensuring timely, reliable and transparent payouts to operators and property managers in emerging markets is critical. TRANSPAY S EXPERTISE AND RELATIONSHIPS SIMPLIFY GLOBAL TRAVEL PAYOUTS TO SERVICE PROVIDERS AND PARTNERS: SIMPLIFIED TECHNOLOGY Fit your business needs with one simple connection BANK PARTNER NETWORK Access hard-to-reach markets without thirdparties or intermediaries PAYOUT OPTIONS Local bank transfers or cash pickup to satisfy payee needs RISK MANAGEMENT Compliance you can trust to protect your business and your payees Visit to learn more about our products, clients, and to get in touch. P: T: Wall Sreet New York, NY 10005