Main Numbers. gri 2.8. gri EC1
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1 gri 2.8 gri EC1 As a result of its strategy, Banco do Brasil's net income totalled R$11.7 billion in, which corresponds to a return on net equity of 27.0%, up 15.3% compared to the profit reported in the previous year. This performance by the Bank in, in addition to guaranteeing a return for BB's shareholders, also generated value for the other strategic public audiences of the Company. Distributed Added Value totalled R$36.2 billion, which represents the wealth generated by BB in, an increase of 16.3% from to. The Degree of Contribution of the Assets in the Wealth Generation of BB did not show any significant variation, amounting to 4.5% in, compared to 4.4% the previous year. The Statement of Value Added (DVA) is an accounting statement which shows, in concise form, the amounts corresponding to the formation of the wealth generated by the Company and its respective distribution. The distribution of wealth generated continued to see the highest tranche under the category of Staff (36.1%) followed by Government (29.9%), showing Banco do Brasil s strategy of investing in and retaining its greatest capital: its employees. As a result of the increase in net earnings at BB in, employee profitsharing increased by more than 26%, which contributed 18 Annual Report
2 to increasing the global amount of participation by this public audience, in Distributed Added Value. The main numbers of BB which demonstrate its performance, results and structure are shown below. More details of the figures and an explanation of their variations are shown in the Financial Statements, in the report Management Discussion and Analysis and Historical Data, are available on the website link and contained in the Annexes of this Report. Net Income Loan Portfolio (1) Corporate Agribusiness Individual Overseas Dec/09 Mar/10 Jun/10 Sep/10 Dec/10 (1) Includes loan portfolio in Brazil and abroad, guarantees provided and securities ROE (%) Dividends Deposits and Money Market Funding Total Deposits Money Market Borrowing Assets Free Float (%) Foreign Capital Other
3 Shareholder s Equity NPL 90 Days (%) Assets Managed Cards Turn Over (1) (1) (1) Includes balance of funds managed by Banco Votorantim. Points of Service (1) Branches 48,344 4,897 5,087 39,588 3,969 4,008 4,342 16,975 18,364 21,666 (1) Includes own branch network and banking representatives. From is added the shared service network. 20 Annual Report
4 Employees Clients (1) (thousand) 82,672 81,855 88, , ,026 42,776 48,022 52,695 54,366 Highlights of Asset Balance Sheet (2) (1) Comprising current account holders, savings account holders and beneficiaries of INSS. (2) Methodology Change. Figures of are not comparable with later years. Principal Equity Items R$ million Dec/10 Dec/09 % Change Total Assets 811, , Loan Portfolio (1) 388, , Securities 143, , Short-term Interbank Operations 107, ,398 (36.1) Deposits 376, , Demand Deposits 63,503 56, Savings Deposits 89,288 75, Interbank Deposits 18,998 11, Time Deposits 204, , Money Market Borrowing 142, ,821 (11.6) Shareholder s Equity 50,441 36, (1) Includes guarantees provided and private TVM Earnings Highlights Result (1) (R$ million) % Change Net Income 11,703 10, Net Income (less one-off itens) 10,664 8, Net Interest Income 26,335 18, Revenue From Lending Operations 51,733 40, Fee Income 16,125 13, Insurance Result (2) 1, Administrative Expenses (3) 26,066 23, Earnings per Share (in R$) Return on Assets 1.5% 1.7% - Return on Equity 27.0% 30.7% (3.7 p.p.) (1) Items Based on Consolidated Financial Statements. (2) Revenue Net of Brokerage, Service Tariffs and Equity Income Result. (3) Refers to the Sum of Personnel Expenses and Other Administrative Expenses. 21
5 Productivity Indicators Productivity Cost/Income Ratio (less one off items) % Fee Income (1) /Personnel Expenses (DRE Soc.) % Fee Income/Administrative Expenses (DRE Soc.) % Personnel Expenses per Employee (DRE Soc.) R$ 114, ,562 Employees/(Branches + PAA + PAB) Current Account per Employee Assets per Employee R$ thousand 6,824 6,221 Credit Cards/Service Outlets R$ million Comparative DVA Analysis gri EC1 BB-Consolidated (R$ million) Year/ Balance Year/ Balance % Change Revenues 93,153 76, Financial intermediation income 82,459 65, Fee income 15,868 13, Loan loss provisions (10,244) (12,396) (17.36) Other revenues/(expenses) 5,070 9,619 (47.29) Financial Intermediation Expenses (45,880) (35,100) Third Party Material and Services (7,850) (6,852) Materials, energy and others (459) (422) 8.88 Services provided (1,207) (960) Others (6,183) (5,470) Communications (1,270) (1,107) Data-processing (1,078) (969) Transportation (739) (638) Surveillance and security services (673) (642) 4.85 Financial System Services (629) (707) (10.95) Advertising and publicity (376) (336) Others (1,419) (1,071) Gross Value Added 39,423 34, Amortization/depreciation (3,197) (2,406) Net Value Added Produced by the Entity 36,226 32, Value Added Received in Transfer (46) (989) (95.32) Equity in gain / loss of subsidiary and associated companies (46) (989) (95.32) Added Value Added to Distribute 36,180 31, Distributed of Added Value 36,180 31, Personnel 13,048 11, Salaries and fees 8,235 7, Profit-sharing 1,756 1, Benefits and training 1,846 1, FGTS (length of service guarantee fund) Other charges (17.38) Taxes and Contributions 10,799 8, Federal 10,067 7, State Municipal Remuneration of Third-Party Capital Rental Remuneration of Equity 11,703 10, Interest on capitalof the Union 1,488 1, Interest on the equity of other shareholders Dividends main shareholder 1,426 1,439 (0.92) Dividends other shareholders Retained earnings 6,998 6, Minority interests in retained earnings (20) 589 (103.40) 22 Annual Report
6 Distributed Added Value (thousands of Reais) % % % Change Personnel 13,048, ,799, Taxes Contributions 10,798, ,658, Remuneration of Third-party Capital 629, , Remuneration of Own Capital 11,703, ,148, Total 36,179, ,116, Distributed Added Value BB Consolidated 36% Personnel 32% Remuneration of Own Capital 30% Taxes and Contributions 02% Remuneration of Third-Party Capital Statement of Cash Flow BB-Consolidated (R$ million) Fiscal Year/ Fiscal Year/ Change % CASH FLOWS FROM OPERATING ACTIVITIES CASH PROVIDED/(USED IN) OPERATIONS (5,434,687) (29,431,177) (81.53) CASH FLOWS INVESTING ACTIVITIES CASH PROVIDED/(USED IN) INVESTING ACTIVITIES (12,847,688) (1,749,751) CASH FLOWS FROM FINANCING ACTIVITIES CASH PROVIDED/(USED IN) FINANCING ACTIVITIES 6,521,381 5,411, Net Cash and Cash Equivalents Change (11,760,994) (25,769,056) (54.36) At the beginning of the period 37,874,982 68,012,137 (44.31) Effect of exchange rate changes on cash and cash equivalents (966,275) (4,368,099) (77.88) At the end of the period 25,147,713 37,874,982 (33.60) Increase (Decrease) in Cash and Cash Equivalents (11,760,994) (25,769,056) (54.36) 23
7 Eco-efficiency Indicators Water Consumption Strategic Buildings (m 3 ) (1) Banco do Brasil's Eco-efficiency Program has the aim of reducing the consumption of natural resources and energy in its production process and in the operation of its branches and services, as well as reducing waste and the cost of production and operations. Below we show data on the consumption of paper, water and electric power by BB, as well as an inventory of greenhouse gas emissions. For more about this subject, please refer to Chapter , , , ,348 Paper Consumption (ton) 3,547 3,412 3,437 3,516 (1) Since, Banco do Brasil has considered in the calculation of water consume, beyond the Headquarters buildings I, II and III, three more buildings: Headquarters IV, CCT and Tancredo Neves Building, all located in Brasilia (DF). gri en1 en4 EN8 Energy Consumption (TJ) 2,395 2,463 2,588 2,139 (1) (1) In there was a change in the methodology used for the calculation of energy consumed by the Banco do Brasil. In previous years, consumption was calculated based on the amounts shown in the electricity bills of its premises. In a new method was introduced, which allowed the data on real consumption to be typed in kilowatts from the electricity bills, through the use of a specific management system. The system for the management of electricity consumption of Banco do Brasil is still in the perfection stage, and the electricity consumption figures may be subject to changes over time. 24 Annual Report
8 CO 2 Emissions Inventory gri EN3 EN16 EN17 Source (%) SCOPE 1: Fleet of company-owned vehicles in use in the facilities 4,495 tco 2 e (Alcohol 534,600 liters) (Gasoline 2.6 million liters) (Diesel N.A.) 4,850 tco 2 e (Alcohol 501,000 liters) (Gasoline 2.38 million liters) (Diesel 244 thousand liters) SCOPE 1: Energy Generators 982,3 tco 2 e (365,100 oil liters) 1,221 tco2e (478,000 oil liters) 24 SCOPE 1: Biomass 1,731 tco 2 e 1,636 tco 2 e (8) SCOPE 2: Acquired Energy (1)(2) 17,591 tco 2 e 29,538 tco 2 e - SCOPE 3: Air Travel (1) 8,234 tco 2 e 13,754 tco 2 e The management systems for the consumption of electricity and air travel at Banco do Brasil are in the improvement stage, so the figures published may be subject to alterations over time resulting in a change in the values for the respective CO 2 emissions. In April 2011, Banco do Brasil hired a specialist consultancy firm with the aim of improving its greenhouse gas emission inventory. 2. The method of calculation for the consumption of electricity was altered in. It is therefore not possible to compare CO 2 emissions from energy consumed between one year and the other. 7.9 Social Balance Sheet In order to improve the level of transparency in the information provided, Banco do Brasil has introduced an innovation to its social balance sheet, which for the first time incorporates Brazilian Technical Accounting Standarda 15 information with social and environmental nature. As a consequence, the scope of the information provided has been expanded, and in addition, the standards for the collection and disclosure of data have been improved, resulting in indicators that are more complete and adequate. gri la13 gri EC5 gri EN30 1 Calculation Base (R$ thousand) (R$ thousand) Net Income (NI) (1) 26,334,600 18,232,858 Operation Income (OI) (2) 18,410,195 13,591,802 Gross Payroll (GPR) (3) 13,019,591 11,838,434 Total Value Added (TVA) 11,703,165 10,147,522 2 Internal Social Indicators R$ thousand % over GDP % over NI % over TVA R$ thousand % over GDP % over NI % over TVA Food 957, , Compulsory Social Contributions 2,698, ,512, Private Pension Plan (4) 1,004, ,089, Health (4) 693, , Occupational Health and Care (2)(7) 33, , Education (2) 44, , Professional Training and Development (2) 73, , Daycare or Daycare Assistance 62, , Transport 23, , Profit Sharing 1,756, ,384, Others 117, , Total Internal Social Indicators 7,466, ,726, External Social Indicators R$ thousand % over GDP % over NI % over TVA R$ thousand % over GDP % over NI % over TVA Education (2) 27, , Culture (2) 43, , Health and Sanitation 13, N/D N/D N/D N/D Sports 54, , Combat of Hunger and Food Safety (2) 947, , Generation of Jobs and Income 61, , Others (2) 16, , Total Contributions to Society 216, , Taxes (Excluding Social Contributions) (2) 6, , Total External Social Indicators 223, , Environmental Indicators R$ thousand % over GDP % over NI % over TVA R$ thousand % over GDP % over NI % over TVA 4.1 Investments Related to Company Production/Operation (2) 70, , Investiments in External Programs and/or Projects (2) 1, Total Investmens in the Environment ( ) 71, ,
9 5 Workforce Indicators units units # of employees at the end of period 109, ,971 # of hirings during period 10,048 14,999 # of dismissals during period 4,505 2,786 # of outsouced employees (2) 35,007 35,368 # of interns 9,853 9,917 # of apprentices 5,534 5,336 # of employees over 45 years of age 31,705 30,509 # of employees by age group: under 26 8,158 8,230 from 26 to 35 39,829 35,974 from 36 to 45 29,334 29,258 over 45 31,705 30,509 # of employees by education level: Primary education Secondary/vocational education 30,835 31,207 Higher education 53,073 50,163 Postgraduate study 24,539 21,905 # of women working at the Company 44,921 42,330 % of management positions held by women # of men working at the Company 64,105 61,641 % management positions held by mens # of Afro and Indian descendents whose works at the Company 20,807 19,551 # of management positions held by Afro and Indian descendents (5) 6,016 5,332 # of handicapped employees or those with special needs Gross compensation broken down by: R$ 6,909,940, R$ 5,518,211, Employees R$ 6,892,104, R$ 5,500,969, Management R$ 17,835, R$ 17,241, Difference between the lowest salary paid in the Company and the Minimum Wage (national or regional) Difference between the lowest salary paid by the Company and the minimum wage 1, Relevant Corporate Citizenship Information Ratio between highest and lowest salary at the Company Total number or work accidents Social and environmental projects developed by the Company were defined by: (X) Senior Managment ( ) Senior and middle management ( ) All employees (X) Senior Managment ( ) Senior and middle management ( ) All employees Safety and health standards in the worplace were defined by: With regard to union freedom, the right to collective bargaining and the inhouse representation of employees, the Company: The private pension plan covers: Profit/results sharing program covers: In the selection or suppliers, the same ethical, social responsability and environmental standards adopted by the Company: About the volunteer work by employees, the Company: (X) Senior and middle management ( ) All employees ( ) All + CIPA ( ) Does not get envolved ( ) Follows ILO norms (X) Encourages and follows ILO ( ) Senior Managment ( ) Senior and middle management (X) All employees ( ) Senior Managment ( ) Senior and middle management (X) All employees ( ) Are not considered ( ) Are suggested (X) Are required ( ) Does not get envolved ( ) Supports it (X) Organizes and encourages it (X) Senior and middle management ( ) All employees ( ) All + CIPA ( ) Does not get envolved ( ) Follows ILO norms (X) Encourages and follows ILO ( ) Senior Managment ( ) Senior and middle management (X) All employees ( ) Senior Managment ( ) Senior and middle management (X) All employees ( ) Are not considered ( ) Are suggested (X) Are required ( ) Does not get envolved ( ) Supports it (X) Organizes and encourages it Total number of consumer complaints and criticism: (6) at the company: 15,324 at procon: 9,853 in court: 94,629 at the company: 19,344 at procon: 4,788 in court: 121,773 % of complaints and criticisms attended to or solved: at the company: 100% at procon: 100% at the company: 100% at procon: 99.8% Actions taken by the entity to remedy or minimize the causes of complaints: Transformation and awareness of employees in customer service. Transformation and awareness of employees in customer service. Total added value to distribute (in thousand R$) 36,179,833 31,116,269 Distribution of Value Added (DVA) % of total % of total Government 29.9% 27.8% Employees 36.1% 37.9% Shareholders 13% 13.1% Third parties 1.70% 1.6% Retianed 19.30% 19.6% 7 Other Information Banco do Brasil S.A. - Brasília/DF - CNPJ: / For explanations concerning declared information: Gilberto Lourenço da Aparecida (+55 61) ir@bb.com.br This company does not use child or slave labor, is not involved with prostitution or sexual exploit and is not involved in corruption. Our company values and respect the internal and external diversity. The Social Report was held by KPMG Auditores Independentes and assurance report will be published in the Annual Report. Notes: (1) Gross Financial Intermediation Income. As Net Income, was considered the Gross Financial Intermediation Income. That changed the published value in. (2) The methodology of data collection was changed. Because of this, the published values in were changed. (3) Personnel Expenses. Due to changes of methodology the published values in were changed. (4) All sponsored entities employer's contributions were considered, including the merged (BNC, BESC, BEP) and the own companies. Due to changes of methodology the published values in were changed. (5) The data consider the number of afro and indians descendants in management positions. In was considered the percentage for publication, thus, the figure informed in that year was changed. (6) BB's External Ombudsman Service numbers were considered. Due to changes of data collection methodology, the published values in were changed. (7) The amount informed includes Banco do Brasil contribution to employee health plans. 26 Annual Report
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