Change of Administration Services

Transcription

1 Important Information No Action Required Introduction In order to ensure that we are able to provide investors with first class customer service and care, we have appointed International Financial Data Services (IFDS) as our new third party administrator. IFDS is one of the UK s leading providers of investor record keeping and administrative services. The change will take effect from Monday 3 June This change relates to the administration of your investments only and does not impact your holding in any way. Q&A How will I know the transition has taken place? Once the transition has taken place you will be sent a new client reference which will replace your existing client reference. This will be sent to you during the week commencing Monday 3 June Will I be able to deal as usual? Dealing will be suspended for one day on Monday 3 June 2013 in order to enable the transfer of services. Normal dealing will resume on Tuesday 4 June What if I wish to deal on the non-dealing day? Unfortunately investors will not be able to deal on Monday 3 June This is necessary in order to facilitate the transfer of administrative services. nelectronic dealing will be suspended on Friday 31 May 2013 at 12 noon to Tuesday 4 June ntelephone trading will resume on Tuesday 4 June npostal and fax instructions will be held over until Tuesday 4 June What happens if I need to deal before I get my new client reference? We will be writing to you to confirm your new client reference. However, if you wish to buy or sell investments after the transition weekend but before we have sent you your client reference this is still possible. Simply contact us using the new details overleaf and we will be pleased to help with your transaction. IFDS will retain a record of old client references should any issues arise. What other changes will impact me as an investor? You will see that some documents and correspondence may be in a slightly different format (e.g. tax vouchers, contract notes, statements). However the content will be unchanged. Page 1 of 6

2 How will I be able to contact s from Tuesday 4 June 2013? For UK s PO Box Chelmsford Essex CM99 2AL Telephone Dealing & Customer Enquiries: Fax Dealing: For Germany Telephone Dealing & Customer Enquiries: Fax Dealing: s International Financial Data Services 47, avenue JF Kennedy L-1855 Luxembourg For Asia s International Financial Data Services 47, avenue JF Kennedy L-1855 Luxembourg Telephone Dealing & Customer Enquiries: Fax Dealing: For all other countries Telephone Dealing & Customer Enquiries: Fax Dealing: s International Financial Data Services 47, avenue JF Kennedy L-1855 Luxembourg Page 2 of 6

3 Will s bank details change? Yes. The new bank details for settlement of deals are set out below. Please note: All deals placed up to 12 noon on Friday 31 May 2013 should be settled using the current bank details. However, any deals placed after this point should be settled using the new bank account details stated below. For UK Investors Entity Services Ltd Bank Name Services Ltd -Dealing Acct Number Sort Code Bank Address BACS (Lloyds) TT/CHAPs (Natwest) Bank of America N.A. 2 King Edward Street London EC1A 1HQ United Kingdom For Non UK Investors Currency Bank Name BAML No. Domestic No. IBAN Bank code/ Sort code Bank Address Swift Code GBP Deali ng Acct GB86 BOFA BACS (Lloyds) TT/CHAPs (Natwest) Bank of America N.A. 2 King Edward Street London EC1A 1HQ United Kingdom BOFAGB22 EUR Dealing Acct DE Bank of America N.A. Neue Mainzer Strasse Frankfurt am Main Germany BOFADEFX CHF Dealing Acct CH Bank of America N.A London re Switzerland Branch 2 King Edward Street London EC1A 1HQ United Kingdom BOFAGB- 3SSWI USD Dealing Acct N/A ABA CHIPS Bank of America N.A. 222 Broadway New York NY USA BOFAUS3N JPY Services Limited JPY Dealing N/A N/A Bank of America, N.A., Tokyo Branch, Nihonbashi 1-chome Building Nihonbashi, Chuo-ku Tokyo , JAPAN BOFAJPJX Page 3 of 6

4 How will I be able to access electronic dealing services from 4 June 2013? Dealing Interface Euroclear Clearstream EMX Vestima+ Fundsettle Calastone SWIFT Comment s account number at Euroclear will be changing. s account number at Clearstream will be changing. The OEIC range will be available to trade via EMX. For some funds, we will be making changes to the EMX participant ID. If this affects you we will be in contact prior to the transition weekend. s account number at Vestima+ will be changing. s account number at Fundsettle will be changing. funds will be available to trade via Calastone as soon as we migrate to IFDS. If you are interested in making use of this facility please contact us via the normal channels. funds will be available to trade via SWIFT as soon as we migrate to IFDS. If you are interested in making use of this facility please contact us via the normal channels. Page 4 of 6

5 Fund Administration from 3 June 2013 The following funds will be administered by IFDS from the 3 June 2013 Focus Funds ICVC Credit Opportunities Fund Funds II ICVC European ex-uk Growth Japan Growth Pacific Ex-Japan Growth UK Equity Income UK Growth US Equity Income Funds III ICVC Balanced Managed Short Dated Gilt UK Corporate Bond UK Fixed Interest UK Index Linked UK Medium & Long-Dated Corporate Bond UK Short Dated Corporate Bond UK Short-Term Money Market Worldwide Select Funds IV ICVC Diversified Income Managed Portfolio 3 Managed Portfolio 4 Managed Portfolio 5 Managed Portfolio 6 Managed Portfolio 7 Funds ICVC American Fund American Select Fund American Smaller Companies Fund (US) Asia Fund Dollar Bond Fund Emerging Market Bond European Bond European Corporate Bond European Fund European High Yield Bond European Select Fund European Smaller Companies Fund Global Bond Global Select Fund High Yield Bond Japan Fund Japan Smaller Companies Fund Latin America Fund Monthly Extra Income Pan European Fund Pan European Smaller Companies Fund Sterling Bond Strategic Bond UK Cash Fund / Sterling Fund UK Corporate Bond UK Equity Income UK Fund UK Growth And Income UK Institutional Fund UK Monthly Income UK Overseas Earnings UK Select Fund UK Smaller Companies Fund Managed Funds Defensive Equity & Bond Defensive Fund Equity & Bond Global Equity Global Equity & Bond Managed Income UK Property Trust UK Property Trust Navigator Unit Trust Navigator Adventurous Managed Trust Navigator Balanced Managed Trust Navigator Cautious Managed Trust Navigator Growth Managed Trust Navigator Growth Trust Navigator Income Trust Navigator UK Index Tracker Trust Specialist Funds ICVC Absolute Return Bond American Extended Alpha Fund China Opportunities Fund Emerging Market Local Fund Global Emerging Market Equity Fund Global Equity Income Global Extended Alpha Fund Pan European Accelerando Pan European Equity Dividend Fund Target Return Fund UK Absolute Alpha UK Equity Alpha Income UK Extended Alpha Fund UK Mid 250 Fund UK Property Fund II UK Property Fund II Page 5 of 6

6 To find out more visit threadneedle.com Important information: Issued by Services Limited. Registered in England and Wales, Registered No , St Mary Axe, London EC3A 8JQ, United Kingdom. For Navigator Unit Trust; Issued by Unit Trust Manager Limited. Registered No Registered in England and Wales. Registered Office: 60 St Mary Axe, London EC3A 8JQ. Authorised and regulated in the UK by the Financial Conduct Authority. s is a brand name and both the s name and logo are trademarks or registered trademarks of the group of companies. threadneedle.com Issued T3985_Corporate Page 6 of 6