Royal Bank of Canada Investor Presentation

Transcription

1 Royal Bank of Canada Investor Presentation Q1/2014 All amounts are in Canadian dollars. Financial information is based on financial statements prepared in compliance with International Accounting Standard 34 Interim Financial Reporting and is presented on a consolidated basis unless otherwise noted. Our Q Report to Shareholders and Supplementary Financial Information are available on our website at rbc.com/investorrelations.

2 Caution regarding forward-looking statements From time to time, we make written or oral forward-looking statements within the meaning of certain securities laws, including the safe harbour provisions of the United States Private Securities Litigation Reform Act of 1995 and any applicable Canadian securities legislation. We may make forward-looking statements in this Investor Presentation, in filings with Canadian regulators or the United States (U.S.) Securities and Exchange Commission, in reports to shareholders and in other communications. Forward-looking statements in this presentation include, but are not limited to, statements relating to our financial performance objectives, vision and strategic goals, and the Canadian economy. The forward-looking information contained in this presentation is presented for the purpose of assisting the holders of our securities and financial analysts in understanding our financial position and results of operations as at and for the periods ended on the dates presented, and our financial performance objectives, vision and strategic goals, and may not be appropriate for other purposes. Forward-looking statements are typically identified by words such as believe, expect, foresee, forecast, anticipate, intend, estimate, goal, plan and project and similar expressions of future or conditional verbs such as will, may, should, could or would. By their very nature, forward-looking statements require us to make assumptions and are subject to inherent risks and uncertainties, which give rise to the possibility that our predictions, forecasts, projections, expectations or conclusions will not prove to be accurate, that our assumptions may not be correct and that our financial performance objectives, vision and strategic goals will not be achieved. We caution readers not to place undue reliance on these statements as a number of risk factors could cause our actual results to differ materially from the expectations expressed in such forward-looking statements. These factors many of which are beyond our control and the effects of which can be difficult to predict include: credit, market, liquidity and funding, insurance, regulatory compliance, operational, strategic, reputation and competitive risks and other risks discussed in the Risk management and Overview of other risks sections of our 2013 Annual Report and in the Risk management section of our Q Report to Shareholders; the impact of regulatory reforms, including relating to the Basel Committee on Banking Supervision s (BCBS) global standards for capital and liquidity reform, the Dodd- Frank Wall Street Reform and Consumer Protection Act and the regulations issued and to be issued thereunder, over-the-counter derivatives reform, the payments system in Canada, the U.S. Foreign Account Tax Compliance Act (FATCA), and regulatory reforms in the United Kingdom (U.K.) and Europe; the high levels of Canadian household debt; cybersecurity; the business and economic conditions in Canada, the U.S. and certain other countries in which we operate; the effects of changes in government fiscal, monetary and other policies; our ability to attract and retain employees; the accuracy and completeness of information concerning our clients and counterparties; the development and integration of our distribution networks; model, information technology and social media risk; and the impact of environmental issues. We caution that the foregoing list of risk factors is not exhaustive and other factors could also adversely affect our results. When relying on our forwardlooking statements to make decisions with respect to us, investors and others should carefully consider the foregoing factors and other uncertainties and potential events. Material economic assumptions underlying the forward looking-statements contained in this presentation are set out in the Overview and outlook section and for each business segment under the heading Outlook and priorities in our 2013 Annual Report, as updated by the Overview section in our Q Report to Shareholders. Except as required by law, we do not undertake to update any forward-looking statement, whether written or oral, that may be made from time to time by us or on our behalf. Additional information about these and other factors can be found in the Risk management and the Overview of other risks sections in our 2013 Annual Report and in the Risk management section of our Q Report to Shareholders. Information contained in or otherwise accessible through the websites mentioned does not form part of this presentation. All references in this presentation to websites are inactive textual references and are for your information only. 1

3 Royal Bank of Canada SECTION I

4 RBC Among the largest banks globally Canada s largest bank by market capitalization, with broad leadership in financial services Offices in Canada, United States and 42 other countries ~79,000 full- and part-time employees who serve more than 16 million clients worldwide North American ranking (1) (Market capitalization, US$ billion) Global ranking (1,2) (Market capitalization, US$ billion) # # Wells Fargo JP Morgan Bank of America Citigroup American Express RBC TD Goldman Sachs US Bancorp Scotiabank Morgan Stanley PNC Financial BMO Bank of NY Mellon CIBC State Street BB&T Wells Fargo JP Morgan ICBC HSBC Bank of America CCB Citigroup ABC Bank of China CBA Santander BNP Paribas Lloyds American Express RBC Westpac Mitsubishi TD Extending our lead in Canada and selectively growing globally (1) Market data from Bloomberg as at February 24, 2014 (2) ICBC: Industrial and Commercial Bank of China; CCB: China Construction Bank Corporation; ABC: Agriculture Bank of China; CBA: Commonwealth Bank of Australia; Santander: Banco Santander, S.A. 3

5 RBC s key strengths Diversified business mix, with the right balance of retail and wholesale Almost two-thirds of revenue from Canada Strategic approach in key businesses in the U.S. and select international markets Earnings by business segment (1) Latest twelve months ended January 31, 2014 Revenue by geography (1) Latest twelve months ended January 31, 2014 Investor & Treasury Services Capital Markets 22% 5% Insurance 7% Personal & Commercial Banking 55% International 18% U.S. 18% Canada 64% Wealth Management 11% 4 (1) Amounts exclude Corporate Support. These are non-gapp measures. For further information, see the Business segment results and Results by geographic segment sections of our Q Report to Shareholders. For additional information see slide 23.

6 Strong financial profile Revenue ($ billions) Net Income ($ billions) (1) Q1/2013 Q1/ * Q1/2013 Q1/2014 * Continuing operations basis Return on Equity Q1/2014 Basel III Capital ratios All-in basis (2) Common Equity Tier 1 9.7% 18.7% 19.6% 19.7% 20.0% 18.9% 18.1% (1) Tier 1 Capital Total Capital 11.5% 13.5% Credit ratings (3) 2011* Q1/2013 Q1/2014 * Continuing operations basis Moody s S&P Fitch DBRS Aa3 AA- AA AA Stable Stable Stable Stable 5 (1) Adjusted for specified items which include the loss of $60 million (before and after-tax) related to the sale of RBC Jamaica and a provision of $40 million ($32 million after-tax) related to post-employment benefits and restructuring charges in the Caribbean. These are non-gaap measures. For further information, see Q Report to Shareholders and slide 23. (2) Capital calculated to include all regulatory adjustments that will be required by 2019 but retaining the phase-out rules for non-qualifying capital. Refer to the Capital Management section of our 2013 Annual Report for details on Basel III requirements. (3) Based on long-term senior debt ratings.

7 History of delivering value to our shareholders Total shareholder return (TSR) (1) Dividend RBC Peer Avg. 3 Year 13% 9% 5 Year 25% 23% 10 Year 12% 5% Current quarterly dividend: $0.67 Q1/2014 payout ratio of 48%, in line with our target of 40-50% Dividend history* ($ per share) On February 26, 2014, RBC announced a quarterly dividend increase of $0.04 or 6% to $0.71 per share RBC has increased the dividend 6 times since May 2011, a total increase of 42% $1.44 $1.82 CAGR 8.8% $2.00 $2.00 $2.00 $2.08 $2.28 $2.53 $1.18 Share buybacks 2014 normal course issuer bid to repurchase up to 30 million common shares * Dividends declared per common share. Our goal is to maximize shareholder returns by achieving top quartile TSR over 3-5 years (1) Annualized TSR as at February 24, Based on the global peer group approved by our Board of Directors. For the list of peers, refer to our 2013 Annual Report. 6

8 Strategic priorities Strategic goals In Canada, to be the undisputed leader in financial services Globally, to be a leading provider of capital markets, investor and wealth management solutions In targeted markets, to be a leading provider of select financial services complementary to our core strengths Strategic priorities Personal & Commercial Banking Wealth Management Insurance Investor & Treasury Services (I&TS) Capital Markets Offering a differentiated experience: value for money, advice, access and service Making it easier to do business with us and be the lower cost producer Converging into an integrated multi-channel network Enhancing client experience and improving efficiency in the Caribbean and U.S. Building a highperforming global asset management business Focusing on high net worth and ultra-high net worth clients to build global leadership Leveraging RBC and RBC Wealth Management strengths and capabilities Improving distribution efficiency and deepening client relationships Making it easier for clients to do business with us Pursuing select international opportunities to grow our reinsurance business Providing excellence in custody and asset servicing, with an integrated funding and liquidity management business Focusing on organic growth through client relationships, crossselling and promoting the RBC brand Leveraging I&TS as a driver of enterprise growth strategies Maintaining our leadership position in Canada Expanding and strengthening client relationships in the U.S. Building on core strengths and capabilities in Europe and Asia Optimizing capital use to earn high riskadjusted returns on assets and equity 7

9 Business Segments SECTION II

10 Personal & Commercial Banking RBC is the market leader and the largest and most profitable retail bank in Canada #1 or #2 market share in all product categories Overview Second largest bank by assets in English Caribbean, with branches in 19 countries and territories Offering a broad range of financial products and services In the U.S., our cross-border banking business serves the needs of Canadian clients, through online channels, as well as U.S. Wealth Management clients Revenue and Net Income ($ billions) Net Income Q1/2013: $1,104 Q1/2014: $1,071 Adjusted Q1/2014 (1) : $1, Business metrics Q1/2014 Canada Caribbean & U.S. Clients (million) Branches 1, ATMs 4, Employees (FTE) 31,807 5,916 Loans & acceptances (2) (billion) $339.6 $7.7 Deposits (2) (billion) $259.8 $ Q1/2013 Q1/2014 PFS BFS CPS Caribbean & U.S. Banking Net Income 9 (1) Adjusted net income excludes the loss of $60 million (before and after-tax) related to the sale of RBC Jamaica and a provision of $40 million ($32 million after-tax) related to post-employment benefits and restructuring charges in the Caribbean. This is a non-gaap measure. For additional information see slide 23. (2) Based on average balances. PFS: Personal Financial Services; BFS: Business Financial Services; CPS: Cards and Payment Solutions, and; FTE: Full-time equivalent.

11 Personal & Commercial Banking Canada Recent awards 2013 Best Retail Bank in North America for 2 nd consecutive year and 2013 Innovation in Customer Service (Retail Banker International) Best Bank in North America and Canada 2013 and Best Trade Finance Bank in Canada 2013 (Global Finance) Best Commercial Bank in Canada 2013 (World s Finance) Offering a differentiated experience Be the undisputed leader in Canada and continue to grow volume at a minimum 25% premium to peers Continue to differentiate our client experience: lead with value for money, strengthen confidence in us by providing clients with relevant advice, and maintain industry-leading convenience/access and service Build on the acquisition of Ally to extend our leadership in Canadian auto financing Making it easier to do business with us Make it simpler and easier for clients to do business with us through self, assisted and full-serve options Invest in skills, accreditation and engagement of our employees to enable us to compete more effectively Continue digitization of the bank and simplification of end-to-end processes Converging into an integrated multi-channel network Leverage our unparalleled distribution breadth, e.g., most branches and ATMs in Canada Leverage strategic partnerships, distribution innovations and sales power Continue to innovate our distribution while adapting to changing needs of consumers and businesses Best Canadian Private Bank in 2013 (Euromoney for 6 th consecutive year, Professional Wealth Management for 2 nd consecutive year) Best Online Banking (Forrester for 6 th consecutive year, Surviscor for 3 rd consecutive years) #1 RBC Visa Infinite Avion in overall satisfaction 2013 (MLM and Maritz) 10

12 Personal & Commercial Banking Canada Volume ($ billions) CAGR 6% Cross-selling (Households with transaction accounts, investments and borrowing products) (1) 22% Superior crosssell ability 14% Q1/2014 Loans and acceptances Deposits RBC Peer Average (8) Market share (2) Efficiency ratio (%) (7) Product Market share Rank Consumer lending (3) 23.6% 1 Personal core deposits 20.0% % 49.7% 49.2% 50.2% Peer Average (7) Long-Term Mutual Funds (4) 14.1% 1 Business loans ($0-$250M) (5) 28.7% % 44.5% 44.7% 43.7% Business loans ($250M-$25MM) (5) 24.4% 1 Business deposits & investments (6) 25.8% Q1/2014 (1) Canadian Financial Monitor by Ipsos Reid 12,000 Canadian households annually data based on Financial Group for the 12-month period ending Oct (2) Market share is calculated using most current data available from OSFI (M4), Investment Funds Institute of Canada (IFIC) and Canadian Bankers Association (CBA). OSFI, IFIC and Consumer Lending CBA data is at Nov and Nov. 2012, Business Loans CBA data is at Sep and Sep Market share is of total Chartered Banks except for Business Loans which is of total 7 Banks (RBC, BMO, BNS, CIBC, TD, NBC, CWB). (3) Consumer Lending market share is of 6 banks (RBC, TD, CIBC, BMO, BNS and National). Consumer Lending comprises residential mortgages (excluding acquired portfolios), personal loans and credit cards. (4) Mutual fund market share is per IFIC. (5) Business Loans market share is of the 9 Chartered Banks that submit tiered data to CBA on a quarterly basis. (6) Business Deposits market share excludes Fixed Term, Government and Deposit Taking Institution balances. (7) Peer average is based on annual results for BMO, BNS, CIBC & TD. For Q1/2014, reflects average Q4/2013 results for peers. 11

13 Wealth Management Leveraging Canadian strengths to build global leadership Building a high performing global asset management business Top 50 global asset manager (1) Second fastest growing asset manager, AUM more than doubled from 2007 to 2012 (1) Focusing on HNW and UHNW client segment to extend our industryleading share of HNW client assets in Canada and expand share globally Growing our credit and deposit business by leveraging RBC strengths and capabilities Client assets at $1.1 trillion in Q1/2014, a 15% YoY increase Grew AUA by 8% and AUM by 10% CAGR since Q1/2011 Recent awards / rankings Top 6 Global Wealth Manager by assets (Scorpio) Private Bank of the Year (Spear s) Outstanding Wealth Manager Customer Relationship Service and Engagement (Private Banker International) Best Overall Fund Group (Lipper, Canada) Top 50 Global Asset Manager (Pensions & Investments / Towers Watson) Best Private Banking Services Overall Canada, Caribbean, Cayman Islands, Jersey (Euromoney) Channel Islands Private Bank of the Year (Citywealth International Financial Centre Awards) Best Trust Company & Best UK Private Bank International Client Team (WealthBriefing, Europe) Ranked Highest in Investor Satisfaction with Full Service Brokerage Firms in the U.S. (J.D. Power & Associates) 4,708 1,948 1,977 Revenue and Net Income ($ millions) 4,835 1,036 1,117 1,373 2,225 1,724 1,741 1, , Net Income Q1/2013: $229 Q1/2014: $235 1, , $ millions 879 Cash Earnings ($ millions) 819 CAGR: 4% $ billions AUA and AUM AUA CAGR: 8% AUM CAGR: 10% Q1/2013 Q1/2014 Canadian WM U.S. & International WM GAM Net Income Q1/2014 (2) Q1/2014 AUA AUM (1) Based on the Pensions & Investments and Towers Watson 2013 Global Asset Manager Ranking Report. (2) Q1/2014 based on latest twelve months adjusted cash earnings. HNW: High net worth; UHNW: Ultra-high net worth; AUA: Assets under administration; and, AUM: Assets under management. 12

14 Wealth Management Canada Extending our industry leadership in a challenging environment Extending our #1 position Grew HNW market share by ~400 bps to 19% in the last four years (1) with momentum to reach 20% market share by 2015 Delivering profitable growth in a challenging market Generating 35% of RBC Wealth Management earnings with strong pre-tax margin, highest among Canadian peers (2) Driving strong advisor productivity Canadian leader in fee-based assets per advisor (3) Consistently driving revenue per advisor of over $1 million per year, 42% above Canadian industry average (3) Competitive hires delivering strong new asset growth Investing to enhance productivity and the client experience Fee-based assets per advisor (3) ($ millions) $51 RBC Over 1.8x the peer average $28 Cdn Peer Average U.S. & International United States At scale, focusing on improving advisor productivity and efficiency Continuing to shift from transaction-based to fee-based model Outside North America Building on our global leadership in international trust solutions to grow HNW / UHNW assets Positioning RBC for long-term growth with a focus on serving emerging market HNW / UHNW clients through key international centers Loans & Deposits Strong growth in our credit and deposit taking businesses, with loans up 33% YoY and deposits up 14% YoY Average Balances ($ billions) Q1/2014 Loans Depos its (1) Investor Economics as of October (2) As per BCG Global Wealth Manager Benchmarking 2013, based on 2012 results. (3) Investor Economics as of September 30, (4) Total of average loans, acceptances, letters of credit and guarantees.

15 Wealth Management Global Asset Management Building a high-performing global asset management business Driving top-tier profitability in our largest Wealth Management business With over $320 billion in client assets, generating over 50% of RBC Wealth Management earnings Investor asset mix of 45% Individual / 55% Institutional client assets The best Overall Fund Group, Best Bond Fund Family, multiple best equity and fixed income funds awards (1) Extending our #1 retail position in Canada The leader in industry long-term fund sales, capturing 18% of the market over the last 12 months (2) Top quartile fund performance over 10-year term, with 78% of AUM in 1 st or 2 nd quartile (3) Leader in all-in mutual fund market share with 14.4%, up 5.5% over the last 10 years (4) Expanding our global solutions and capabilities Further leveraging BlueBay s expertise through new retail and institutional mandates in Canada and the U.S. Enhancing our range of investment solutions for non-north American investors and establishing competitive, expert, local distribution in order to further grow this business Canadian mutual fund balances and market share (2) % 14.7% 14.4% 16.0% $ billions (1) % % % % 8.0% 4.0% Money Market Funds Long-term Funds All-in Market Share LT Market Share 0 Dec-11 Dec-12 Dec % 14 (1) Lipper Fund Awards program honours funds that have excelled in delivering consistently strong risk-adjusted performance, relative to peers; the Awards take place in 23 countries in Asia, Europe, Middle East, North Africa and the Americas. (2) Investment Funds Institute of Canada as at Dec. 31, 2013 and RBC reporting. (3) As at December Based on RBC Global Asset Management peer group. (4) Investment Funds Institute of Canada from Jan. 1, 2004 to Dec. 31, 2013.

16 Insurance We provide a wide range of life, health, home, auto, travel and wealth accumulation solutions to individual and group clients across Canada and offer reinsurance solutions for clients globally. Increasing sales through proprietary distribution channels Improving distribution efficiency Strengthening our position in profitable third-party distribution channels Deepening client relationships Providing a comprehensive suite of RBC Insurance products and services to continue to meet our clients unique needs Simplifying the way we do business Enhancing and streamlining all processes to ensure that clients find it easy to do business with us Pursuing select international opportunities to grow our reinsurance business Executing on a higher volume of profitable transactions that fit within RBC s overall risk framework Revenue and Net Income ($ millions) 4,897 Net Income 17.0% 15.3% 1, % 1, % 1,966 2,992 2,676 2,346 2,487 2,580 1, ,355 2,362 2, ,000 1,200 1,400 1,600 1,800 2,000 2,200 2,400 2,600 2,800 3,000 3,200 3,400 3,600 3,800 4,000 4,200 4,400 4,600 4,800 5,000 5,200 5,400 5,600 5,800 6,000 6,200 6,400 6,600 6,800 7,000 7,200 7,400 7,600 7,800 8,000 4,475 Q1/2013: $164 Q1/2014: $157 3,928 4,701 4,849 4,924 1,282 1, , Q1/2013 Q1/ Q1/2014 Canada International & Other Net Income Adjusted Net Income (2) Premiums and Deposits (1) ($ millions) Canadian Insurance International Insurance Acquisition Expense Ratio (0) 0 (0) (0) (0) (0) (0) (0) (0) (0) (0) 15 (1) Q3/2013 Acquisition Expense Ratio calculated as Total Acquisition Expense/Net Premiums. Prior to Q3/2013, Acquisition Expense ratio had been calculated with Gross Premiums. (2) Adjusted net income excludes a charge of $160 million ($118 million after-tax) as a result of new tax legislation in Canada. This is a non-gaap measure. For additional information see slide 23.

17 Investor & Treasury Services Key businesses Specialist provider of global custody, fund administration and asset servicing to institutional investors with a network of offices in 15 countries Top 10 global custodian by AUA Awarded Transfer Agent of the Year (1) and Best Custodian Overall (2) Canadian leader in cash management, correspondent banking and trade finance for financial institutions Process more than 50% of all payments into Canada Funding and liquidity management for RBC Strategic priorities Establish a specialist custody bank that provides excellence in asset servicing, with an integrated funding and liquidity business Focus on organic growth through deeper client relationships, cross-selling and promoting the RBC brand Leverage Investor & Treasury Services as a driver of enterprise growth strategies Revenue and Net Income ($ millions) Assets under administration ($ billions) 1,804 Net Income Q1/2013: $79 Q1/2014: $106 3,426 3,209 1, ,744 2, Q1/2013 Q1/2014 Revenue Net Income Adjusted Net Income (3) Q1/2014 (1)Custody Risk European Awards (2) Global Investor/ISF magazine's Global Custody Survey (3) Adjusted net income excludes a loss of $224 million ($213 million after-tax) related to our acquisition of the remaining 50% stake of RBC Dexia. This is a non-gaap measure, for additional information see slide

18 Capital Markets The premier Canadian investment bank with select global reach Full suite of integrated Corporate & Investment Banking and Global Markets services Strategically positioned in the largest financial centers, covering 85% of global investment banking fee pool Top talent with expertise and track record of excellence Canada United States U.K. & Europe Asia Pacific Full suite of products and services across all sectors Full service investment bank with equity and fixed income sales & trading M&A advisory and origination in key sectors with fixed income, equity and FX sales & trading Primarily distribution with select M&A advisory and origination 5,324 2,371 Revenue and Net Income (1) ($ millions) 6,188 2,533 6,580 3,014 Net Income Q1/2013: $462 Q1/2014: $505 Revenue by geography (Q1/2014) Asia Pacific 3% U.K. & Europe 10% 3,143 1,292 3,635 3,492 1,576 1,700 1, ,035 Canada 1,810 28% U.S. U.S. 59% Q1/2013 Q1/2014 Global Markets Corporate & Investment Banking Net Income (1) Other revenue not depicted on the graph, but included in Total revenue and Net Income. 17

19 Capital Markets Maintaining our leadership position in Canada Focus on long-term client relationships and leverage our strong cross-border capabilities Increase market share in mid-market range of resource sectors Expanding and strengthening client relationships in the U.S. Build on our momentum and leverage broader relationships and client investments Expand origination, advisory, distribution and drive cross-sell through our diversified high quality loan book Building on core strengths and capabilities in Europe and Asia In the U.K., selectively build our investment bank, adding capabilities and extending key sector strengths Expand distribution capabilities in Hong Kong and selectively grow investment banking in Sydney Optimizing capital use to earn high risk-adjusted returns on assets and equity Continue to rebalance revenue mix towards client based lending and fee based activities in our target sectors and geographies Maintaining disciplined diligence on the risks and costs of our business Recent awards / Rankings 10 th largest by global investment bank fees (Thomson Reuters, 2013) Best Investment Bank in Canada across Equity, Debt and M&A for 6 th consecutive year (Euromoney, 2013) Best Project Finance House in North America (Euromoney, 2013) Best FX Research & Strategy, and Best Emerging Markets Research & Strategy (Technical Analyst Awards, 2013) Top Equity Research franchise in Canada ranked #1 for four consecutive years (Brendan Wood International) Recognized as Canadian fixed income sales & trading quality leader, Canadian fixed income market share leader (Greenwich Associates) Leading Canadian Equities platform ranked #1 in 2013 for Overall Trading Quality and #1 for Sales Quality (Greenwich Associates) 18

20 Capital Markets 3, ,033 1,584 Global Markets Revenue ($ million) 3, ,052 3, ,834 1, Corporate & Investment Banking Revenue ($ million) 2,371 2,533 1,065 1,195 1,306 1,338 3,014 1,440 1, Q1/2013 Q1/2014 FICC Global Equities Repo and secured financing Q1/2013 Q1/2014 Investment Banking Lending and Other Capital Markets trading securities ($ billion, average) Loans Outstanding by Region (1) ($ billion, average wholesale loan and acceptances) Q2/2012 Q3/2012 Q4/2012 Q1/2013 Q2/2013 Q3/2013 Q4/2013 Q1/2014 Q2/2012 Q3/2012 Q4/2012 Q1/2013 Q2/2013 Q3/2013 Q4/2013 Q1/2014 Canada U.S. Other International Total 19 (1) Average loans & acceptances, and letters of credit and guarantees for our Capital Markets portfolio, on single name basis. It excludes mortgage investments, securitized mortgages and other non-core items).

21 Canadian economy SECTION III

22 Strong fiscal position Strong rating as a result of fiscal prudence, conservative bank lending practices and solid economy Lowest net debt to GDP ratio among G-7 peers Proactively responded to crisis with strong fiscal stimulus and monetary policy #1 for soundness of banks for the 6 th consecutive year (1) 0.4 Italy 0.9 Japan Canadian Government Budget Balance (3) ($ billion) G7 Real GDP Growth (%) (2) Germany 1.3 France U.K U.S. 2.2 Canada 1.8 Cda 2013F 2.6 Cda 2014F Japan x 140% G7 Net debt as a % of nominal GDP (4) 2012 USA S&P Rating UK x AAA x AA+ France x Gov Net AA Debt (% of GDP) 100% 75% 50% 35% A+ x Germany x Canada '95-96 '96-97 '97-98 '98-99 '99-00 '00-01 '01-02 '02-03 '03-04 '04-05 '05-06 '06-07 '07-08 '08-09 '09-10 '10-11 '11-12 '12-13 '13-14F '14-15F '15-16F '16-17F '17-18F '18-19F -3 Italy x A BBB+ (1) World Economic Forum, (2) National statistics offices, RBC Economics Research. (3) Department of Finance Canada, RBC Economics Research. (4) S&P, International Monetary Fund (IMF), RBC Economics Research. 21

23 Attractive economic fundamentals A diversified economy resulting in balanced economic growth Stable inflation remaining close to lower level of the 1-3% target range Canada s unemployment rates are trending favourably and have shown less volatility to global shocks Canadian GDP by Industry (1) (November 2013) Unemployment (%) (2) Canada U.S. Finance, Insurance & Real Estate Manufacturing % 20% Wholesale and Retail Trade 7 7% 4% Scientific, Technical & Educational Serv. Public Administration and Utilities % 8% 11% 11% Mining, Oil & gas extractions Construction Health Care Labour Force Participation Rate (2) Canada U.S. 9% 11% Transportation, Warehousing Other (1) Source: Statistics Canada, RBC Economics Research. (2) Statistics Canada, Bureau of Labor Statistics, RBC Economics Research. 22

24 Note to users We use a variety of financial measures to evaluate our performance. In addition to generally accepted accounting principles (GAAP) prescribed measures, we use certain non-gaap measures we believe provide useful information to investors regarding our financial condition and result of operations. Readers are cautioned that non-gaap measures, such as earnings and revenue excluding corporate support, results excluding the loss related to the sale of RBC Jamaica as previously announced on January 29, 2014 and provisions related to postemployment benefits and restructuring charges in the Caribbean, Insurance earnings excluding a change related to new tax legislation in Canada, and results excluding the loss related to the acquisition of the remaining 50% stake of RBC Dexia do not have any standardized meanings prescribed by GAAP, and therefore are unlikely to be comparable to similar measures disclosed by other financial institutions. Additional information about our non-gaap measures can be found under the Key performance and non-gaap measures section of our Q Report to Shareholders and our 2013 Annual report. Definitions can be found under the Glossary sections in our Q Supplementary Financial Information and our 2013 Annual Report. Contacts Amy Cairncross, VP & Head (416) Lynda Gauthier, Director (416) Christopher Taylor, Associate Director (416)