Q1FY Results, Investor Presentation 22 AUGUST 2016 V18

Transcription

1 Q1FY Results, Investor Presentation 22 AUGUST V18

2 Performance indicators Q1FY2017 RM mil Q1FY16 Q1FY17 YoY Growth Total income % Expenses % Allowances >100% PATMI % ROE 9.3% 8.5% 0.8% CTI 50.6% 56.3% 5.7% Gross impaired loans ratio 1.69% CASA composition 20.9% 24.5% Capital ratios 1 - CET 1 - Tier 1 - Total 11.5% 12.5% 16.4% Note: 1. Proforma capital ratios include Q1FY17 unappropriated profits of AmBank (M) Berhad, AmBank Islamic Berhad & AmInvestment Bank Berhad based on Aggregated Banking Entities and after proposed dividend 2

3 Jan-13 Mar-13 May-13 Jul-13 Sep-13 Nov-13 Jan-14 Mar-14 May-14 Jul-14 Sep-14 Nov-14 Jan-15 Mar-15 May-15 Jul-15 Sep-15 Nov-15 Jan-16 Mar-16 May-16 Moderate growth for 2016 Malaysia Moderate GDP growth of 4.0% projected for 2016 Growth will be supported by healthy government spending, relief from stabilising oil prices and improving inventory levels This will cushion the weak exports clouded by subdued global growth and rising uncertainties in the financial markets following the BREXIT referendum Inflation expected to reach 2% in 2016 driven by upward adjustment in administered prices and the weak Ringgit. This will be partly mitigated by weak commodity prices, softer demand and high base effect in 2H2015 Banking Following recent BNM OPR cut by 25 bps to 3%, there is room for monetary easing. Monetary policy expected to remain supportive of the current challenging environment Loans growth is expected to moderate in tandem with slower GDP expansion and high LD ratio Margins forecast to remain a challenge from the persistence of intense rate-based competition for deposits Asset quality may come under pressure from rising inflation, subsidy reductions and a more challenging business environment Industry loan indicators Ringgit will be underpinned by weak oil prices, potential normalisation of interest rates by US Fed and BNM s monetary policy setting Authorities to maintain prudent and pragmatic policies, reigning in fiscal deficit (2016F:-3.1% of GDP) and household debt (89.1% of GDP in 2015) Disbursed (RM'bil) Approved (y/y%) Applied (y/y%) Source : Bank Negara Malaysia 3

4 Headwinds, bright spots and opportunities Malaysia s GDP growth Real GDP Growth Avg USDMYR % 5.6% 5.1% 4.7% 5.0% 4.1% H2016 Source: Bank Negara Malaysia, Bloomberg, CEIC 2016 GDP Forecast India 7.4 Philippines 6.7 PR China 6.2 Indonesia 5.1 Malaysia 4.0 Thailand 2.4 Singapore Private domestic demand continued to anchor growth Net Exports Change in Stocks Public Investment Public Consumption Private Investment Private Consumption GDP Growth 6% % % F Source: Bank Negara Malaysia, Department of Statistics Business and consumer confidence recuperating CPI Business Conditions Index Consumer Sentiment Index % 78.5 System SME loans growth outpaced GDP growth Business Loans (RM' bil) 1 SME Loans Growth Rate Business Loans Growth Rate GDP Growth 17.2% 12.8% 14.0% 15.0% 8.5% 9.4% 8.0% 8.9% 9.0% 5.2% 4.7% 6.0% 5.0% 5.7% 4.2% Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q Source: Bank Negara Malaysia, MIER Q2015* 1Q2016* 1. Monthly average of loan disbursements to businesses, including SMEs Source : Bank Negara Malaysia *calendar year 4

5 Our "Top 4" Aspiration To be Top 4 in each of our 4 growth segments (Mass Affluent, Affluent, SME, Mid Corp) To be Top 4 in each of our 4 focus products (Cards issuing & acquiring, Transaction Banking trade, cash management & payroll, Markets, Consumer Wealth Management) Top 4 Aspirations In Key Segments ~ 4 Years (2020) To sustain Top 4 in each of our current engines (Corporate Loans, DCM, Funds Management) To be Top 4 Best Employer in Malaysia 5

6 10 metrics will measure how well we live up to our purpose & our strategic priorities Our strategic priorities Considering growth areas, whitespaces, and our capabilities "Firing up new growth engines" "Attain market leadership in key segments & products" "Setting up for success "Optimise current engines" Our Top 4 Aspirations in key segments by 2020 Financial metrics 1. Market capitalisation (relative) 2. Revenue growth 3. ROE 4. P/E 5. NIM 6. CTI 7. GIL ratio Non financial metrics 8. Customer turnaround time and customer satisfaction 9. Trusted brand 10.Employee engagement and attractiveness to best talent To be measured via internal and external surveys 4 Years 2 Phase approach 6

7 Strategic Initiatives Update Enablers Retail Strategic priorities Q1FY17 Update Wholesale 1. Firing up new growth engines Win in fast growing, underserved segment: SME (top priority) Mid Corp Mass Affluent Affluent SME Rolled out 70 liability led SME ready branches Developed remote relationship manager (RM) operating framework Mass Affluent & Affluent Increased segment penetration via Mortgage, cards & deposit solutions 2. Attain market leadership in key segments and products Cards (issuing and acquiring) Transaction Banking (trade, cash management and payroll) Markets (FX and remittance) Consumer Wealth Management Cards New-to-bank (NTB) cards acquisition increased 43% quarter-on-quarter (QoQ) Piloted Phase 1 of merchant penetration programme Transaction Banking 15% increase in payroll subscribers since December 2015 Piloting AmBank as main bank account proposition Markets Strengthened the Retail branch foreign exchange franchise and capabilities 3. Setting up for success Cost optimisation Digital transformation People and culture Risk and compliance Improved cost of funds (COF) by 5 bps QoQ Identified tasks and initiatives to achieve cost savings target Streamlined SME credit process Implemented a Governance Improvement Programme 4. Optimise current engines Corporate Loans Debt Capital Markets Asset and Funds Management Ranked 2 nd and 3 rd respectively in Bloomberg League Table - MYR Loans and Overall MYR Bonds Total fund size managed of RM36.4 billion. Maintained Top 4 position in unit trust funds market share 7

8 Q1FY2017 results PATMI QoQ increased 15.4% to RM323m NIM improved (up 2 bps to 1.94%), higher insurance and fee income. CTI lowered to 56.3% from 68.5% in Q4FY16 PATMI 4.9% lower on YoY basis Top line growth impacted by lower net interest income & weaker economy (GDP growth reduced to 4.2% early this year from 5% in CY2015). NIM compression of 18bps YoY reflects thinning yields and higher COF (+9bps) Enhanced asset quality, GIL ratio 1.69% Increased recoveries and lower allowances. Reflects sustained benefits from portfolio de-risking & rebalancing and proactive collection activities. LLC is 103% (excluding single large and well secured impaired corporate loan) Stable loans growth of 1.6% Strong mortgage loans growth (+16.0%) and transaction banking (+7.0%) Higher CASA at 24.5% Deposits contracted 3.5% YoY, Sound liquidity with LCR above 100% Adequate capital CET 1 ratio of 11.5% 8

9 Quarterly performance PATMI (RM mil) & ROE (%) PATMI ROE 16.0% 12.7% 11.8% 15.1% PATMI QoQ growth: 15.4% ROE QoQ growth: 1.0% 9.3% 10.2% 8.0% 7.5% 8.5% Net lending (RM bil) Loans excluding Auto Finance Total QoQ growth: -0.8% QoQ growth (excl.af): -0.3% QFY15 2QFY15 3QFY15 4QFY15 1QFY16 2QFY16 3QFY16 4QFY16 Q1FY17 1QFY15 2QFY15 3QFY15 4QFY15 1QFY16 2QFY16 3QFY16 4QFY16 1QFY17 Customer deposits 1 (RM bil) and LDR ratio (%) Cost-to-income ratio and expense growth (%) Customer deposits Adjusted LDR ratio QoQ growth: -2.1% YoY growth: 0.2% CTI % Expenses growth % QoQ CTI change: -12.2% Expense growth change: -23.2% 90.0% 89.3% 85.9% 83.8% 84.3% 85.6% 82.8% 84.7% 84.8% 42.8% 44.0% 49.2% 47.9% 50.5% 53.4% 63.5% 68.5% 56.3% % 0.3% 7.3% 2.5% 13.5% 9.5% 57.5% 57.5% -21.1% -8.5% -13.7% 1QFY15 2QFY15 3QFY15 4QFY15 1QFY16 2QFY16 3QFY16 4QFY16 Q1FY17 1. Customer deposits include stable funding sources 1QFY15 2QFY15 3QFY15 4QFY15 1QFY16 2QFY16 3QFY16 4QFY16 Q1FY17 9

10 Yearly performance PATMI (RM mil) & ROE (%) Total income (RM mil) and non-interest income (%) PATMI Reported PATMI Underlying ROE (%) 13.8% 13.9% PATMI CAGR FY11-16: -0.6%/ 0.2%¹ YoY growth: -5% 14.1% 13.8% 1,919 ROE CAGR FY11-16: -1.0%/ -0.9%¹ YoY Growth: -5.0% 8.8% 9.3% 8.5% 30% Total income (underlying) Total income (reported) Non-interest income % 34% 31% 34% 41% 4,725 CAGR FY11-16: -1.2% YoY growth: -1.3%¹ 36% 36% 41% 1,356 1,484 1,621 1,782 1,639 1,302 3,926 4,306 4,379 4,743 4,263 3, FY12 FY13 FY14 FY15 FY16 Q1FY16 Q1FY FY11 FY12 FY13 FY14 FY15 FY16 Q1FY16 Q1FY17 ROA (%) CAGR FY11-16: -0.07%/ -0.06%¹ EPS (basic) RM (sen), annualised CAGR FY11-16: -0.6% YoY growth: -5.3% 1.39% 1.39% 1.37% 1.45% 1.60% 1.05% 1.13% 1.10% FY11 FY12 FY13 FY14 FY15 FY16 Q1FY16 Q1FY17 FY11 FY12 FY13 FY14 FY15 FY16 Q1FY16 Q1FY17 Note: 1. Underlying 10

11 Q1FY2017 PATMI down YoY from lower net interest income & higher expenses RM mil Q1FY17 Q1FY16 Q1FY16 85% % YoY growth (%) Net Interest Income IntInc Non-Interest Income NII 11 Total Income TInc 1 Expenses Exp 10 PBP PBP 13 Provision/ Allowances (63.7) (5.9) Prov >100 PBT PBT 1 Tax & Zakat Tax & Zakat 5 PAT PAT 3 MI MI 25 PATMI Q1FY17 84% % Conventional PATMI Islamic PATMI Positive growth in Q1FY17 Contraction in Q1FY

12 Wholesale Banking and General Insurance on track Wholesale banking s profit grew 24.9% on higher fixed income while forex sales increased from active forex hedging Retail s performance was impacted by NIM compression. Fee income improved driven by Cards/Merchants. Loan impairment charges were lower General Insurance s profit up YoY from lower claims experience PATMI (RM mil) Divisional PATMI Contribution (YoY) Reported Underlying QoQ growth: 15.3% YoY growth: 4.9% >100% 34% % General Insurance 11% Others -10% Retail Banking 25% Reported Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 Note: Regulatory penalty incurred Q3FY16 Wholesale Banking 74% 25% 12

13 Net Interest Income lower, WB income higher on hedging activities Total Income Q1FY Income breakdown RM mil Composition (%) YoY growth (%) Non-interest income: Q1FY16 RM963.8m / 36.0% Q1FY17 RM951.2m / 40.5% Net interest Margin compression YoY, NIM up 2 bps on QoQ basis via lower funding and asset repricing Credit card & merchant inc Lower interchange fees paid Funds mngt & Brokerage AUM registered a decline in money market and wholesale funds due to weaker market. Brokerage income declined on lower volume traded WB loans, IB Adv & Underw.fees Higher DCM, underwriting and management fee income Markets sales & trdg Higher fixed income from active trading of local bond market & USD credit trading Insurance inc Higher insurance income from improved claims experience Others Q1FY * Include investment income from General Insurance business 13

14 NIM stabilised NIM QoQ trend vs. industry 5.14% 5.15% 5.08% 5.07% 5.01% Gross Yield Industry Avg. 4.62% 4.51% 4.55% 4.60% 4.59% Lending Rate* 3.38% 3.41% 3.36% 3.27% 3.29% COF Avg 1M 3.29% 3.39% 3.42% 3.31% 3.29% KLIBOR* Quarterly net interest income (RM mil) & NIM movement FY15 NIM: 2.43% FY16 NIM : 2.02% 2.45% 2.54% 2.38% 2.33% 2.13% 2.12% 1.94% 1.92% 1.94% % 2.11% 1.93% 1.92% 1.94% NIM Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 bps Q4FY NIM compression stabilise from lower COF Wholesale Retail Wholesale Asset repricing and lower funding cost Retail Improved margins in mortgages & cards Retail - AF vs Mortgage mix Retail Mix Higher yield auto financing book tapering off with increased mortgage composition Q1FY

15 Higher NoII from lower general insurance claims and higher trading income Non-interest income (RM mil) Non-interest income by lines of business YoY growth: 11.0% QoQ growth: 13.6% Fee Trading & Investment Insurance Others 7% 38% Others 6% Investment Banking 10% Markets 9% 57% % Insurance 38% Insurance & Others 44% RB 17% WB 39% Fund Management 8% 12% Corp & Comm Banking 12% 5% Wealth Management 1% Other Retail 6% Cards 10% 33% Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 46% 8% 15

16 Allowances remain low & recoveries stronger Allowances (RM mil) Credit costs tracking below industry average since FY14, benefiting from earlier portfolio de-risking and rebalancing strategy Higher bad debt recoveries from corporate segment on proactive collection activities 34.3 (36.2) Q1FY16 Individual Allowance Collective Allowance Recoveries Others Q1FY17 Gross impaired loans ratios 2.51% 2.43% 1.95% 2.00% 2.22% 2.17% 2.01% 1.86% 1.80% 1.90% 1.88% 1.95%1.80% 1.79% 1.94% 1.69% 1.87% 1.79% 1.08% 0.98% 1.53% 1.55% 1.63% 1.91% 1.74% 1.68% 1.52% Credit costs vs. industry 1 AmBank Group FY13 FY14 FY15 FY16 Q1FY16 Q1FY17 Credit cost 0.21% 0.08% -0.04% -0.19% % Credit cost (excluding recoveries) 1.00% 0.90% 0.94% 0.69% 0.46% 0.16% 0.14% Retail Wholesale Group Adjusted Group GIL ratio at 1.3% (excluding one large and well-secured corporate loan) 0.50% 0.00% Industry AmBank Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY % Mar-08 Mar-09 Mar-10 Mar-11 Mar-12 Mar-13 Mar-14 Mar-15 Mar-16 Jun An average of eight peer domestic banks 2. Latest industry data available as at Mar-16 only 16

17 Current outlook require active monitoring Loan loss coverage stable with impairment charges being mitigated through collaterals More than 50% of impaired loans are made up of real-estate and residential properties, which are generally wellsecured Exposures to O&G sector are closely monitored, although majority of the exposures (circa 95%) are internally assessed as moderate risks or better Loan loss coverage vs. industry 114.6% 95.6% 129.3% 102.2% 127.4% 104.5% 131.5% 104.9% 98.8% 99.4% 94.3% 81.1% FY12 FY13 FY14 FY15 FY16 Q1FY17 Adjusted AmBank Group 103.0% Industry 91.2% AmBank Group 81.2% * Adjusted AmBank Group LLC excludes single large and well-secured impaired corporate loan Impaired loans by sectors and YoY movement Exposure to real estate sector by internal risk grades Exposure to oil & gas sector by internal risk grades* >100% 73.0% 13.2% Mining and quarrying 6% Manufacturing 3% Others 17% Real estate 35% 19.6% Marginal ~ Substandard 16% Impaired 5% Strong ~ Very Strong 51% Satisfactory ~ Moderate 16% Impaired 3% Marginal ~ Substandard 2% Total loans to O&G sector: Approximately 4% of total gross loans 32.0% Transport Vehicles 17% Residential Properties 22% Satisfactory ~ Moderate 28% Strong ~ Very Strong 79% 1.3% Note* Updated on 26 Aug

18 Reflecting proactive collection Impaired loans (RM mil) Provision charges/(writebacks) (RM mil) 1.98% Gross Impaired Loans 1.86% 1.79% GIL Ratio 1.94% 1.80% 1.69% Performing Loans Non-Performing Loans Recoveries Others Total , , , , , , FY13 FY14 FY15 FY16 Q1FY16 Q1FY17 Impaired loans key segments (RM mil) FY15 FY16 Q1FY16 Q1FY17 Collective allowance balance (RM mil) FY14 FY15 FY16 Q1FY17 1,358 Q1FY16 Q1FY Q1FY16 Total: RM1,376.5 mil Q1FY17 Total: RM1,042.3 mil Auto finance Mortgage Retail Wholesale Banking Defaulted assets Non-defaulted assets Model risk adjustment Macro adjustment 18

19 Mortgage & Trade, driving loans growth Gross loans movement (RM bil) Composition (%) YoY growth (%) Q1FY Corp & IB Trade loans Trade loans Benefitting from higher utilisation Mortgage Breakdown by rate sensitivity: Fixed rate 34% Variable rate 66% Mortgage - Robust growth of 16% yoy, focus on relationships with key developers & secondary Auto Fin Cards Breakdown by concept: Islamic 31% Conventional 69% Breakdown by customers type: Retail 54% Non-retail 46% Auto Gross loans declined on weaker vehicle sales and redemption of older loans Cards Impacted by higher repayments and lower utilisation Others Q1FY

20 Loans by sector vs. industry Loans composition YoY growth Loans by Sector 4.8% 3.3% 9.6% 0.5% 4.6% 5.1% 2.0% 3.8% 9.7% 2.4% 53.6% 0.4% 1.0% 21.2% 0.5% 27.4% 21.1% 2.3% 30.4% 14.6% 0.1% 28.4% 3.3% 20.6% 1.6% Jun-16 Loans by purpose Purchase of transport vehicles Jun 16 RM bil YoY growth Composition % 24.7% Working capital % 29.3% Purchase of resi property % 22.1% Purchase of non-resi property % 8.2% Other purpose % 5.2% AmBank Group (RM bil) Purchase of securities % 2.8% Construction % 3.1% Personal use % 1.9% Credit card % 1.5% Agriculture Mining & Quarrying Wholesale, Electricity, Manufacturing Gas & Water Construction Retail, Restaurant (36.9) Industry (RM bil) Transport, Storage & Com Finance, Insurance, & Biz Act Real Estate Education & Health Household Others Total Loans Purchase of fixed assets % 1.1% Consumer durables Loans by purpose Purchase of transport vehicles % 100.0% Jun 16 RM bil YoY growth Composition % 11.5% Working capital % 23.7% Purchase of resi property % 31.2% Purchase of non-resi property % 13.9% Other purpose % 4.4% Jun-16 Purchase of securities % 4.8% Loans composition YoY growth 2.5% 0.8% 6.8% 0.6% 4.4% 7.3% 2.3% 7.1% 7.1% 2.8% 57.2% 1.1% 5.3% 2.9% 2.1% 14.1% 10.0% 5.2% 2.7% 8.6% 16.3% 4.9% 6.0% 18.2% 5.6% Construction % 3.0% Personal use % 4.4% Credit card % 2.4% Purchase of fixed assets % 0.7% Consumer durables % 0.0% Source : BNM, financial statement 1, % 100.0% Your Bank. Malaysia s Bank. AmBank. 20

21 Higher CASA from cash management Deposits contracted YoY, broadly in line with the system s liquidity movement 1 CASA sustained through cash management offerings Deposit and CASA balance (RM bil) 20.1% 20.5% 20.3% 20.9% 20.9% 20.4% 20.7% 85.3 CASA Fixed deposits CASA Composition (%) Deposits QoQ growth: -8.6% CASA QoQ growth: 13.4% 24.5% Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 Deposits by type of customers (RM bil) CASA market share and industry CASA balance 1 (RM bil) Retail Non-Retail Deposits YoY growth: 3.5% CASA YoY growth: 13.2% Industry - CASA AmBank Grp Mkt Share 4.3% 4.3% 4.4% 4.3% 4.4% 4.6% Jun-15Jun-16 Jun-15Jun-16 Jun-15Jun-16 Jun-15Jun-16 Jun-15Jun-16 Savings Current CASA Fixed Core Account Deposits Deposits Note:1. System liquidity as at May 2016 Mar 15 Jun 15 Sep 15 Dec 15 Mar 16 Jun Source: BNM Monthly Statistics Your Bank. Malaysia s Bank. AmBank. 21

22 Deposits movement is broadly in line with the system AmBank Group (RM bil) Industry (RM bil) YoY growth AmBank YoY growth Industry 12.4% 7.9% 7.2% 3.5% 0.4% 3.1% 4.7% 0.8% 1, CASA Term Deposits FCY & FCY Others Total Deposits CASA Term Deposits FCY & Others Total Deposits Core Deposits Composition (AmBank Group) Core Deposits Composition (Industry) FCY 3% CurentAcount&SavingsAcount23% FCY & Others 22% Current Account & Savings Account26% Term Deposits 74% Term Deposits 52% Your Bank. Malaysia s Bank. AmBank. 22

23 Managing expenses to create head-room for growth initiatives Expense growth driver (RM mil) CTI ratio: Q4FY16: 68.6% Q1FY17: 56.3% Q4FY16 Personnel Computer & Software Marketing Communications Professional Services Admin & General Rental & Others Q1FY17 Planned projects & investments spend in FY17 (CAPEX & OPEX) (RM mil) Compliance 24% Growth 19% Capex: RM231 mil Opex: RM25 mil Infrastructure 31% Productivity 26% Slowing income growth continues to weigh down on CTI ratio despite active cost management Higher expenses on YoY basis reflect wage costs and investments and regulatory & compliance related expenses in our cost base This quarter we have captured benefits in OPEX initiatives 23

24 Diversified funding structure, prudent liquidity management Funding composition vs. industry Conservative stance on liquidity management with LCRs >100% for all banking entities Higher composition of stable medium term funding vis-à-vis industry, creates stability though weighs on cost of funds Equity & debt capital Customer deposits Term funding & loans with recourse >1year Term funding & loans with recourse <1year Deposits from banks & FIs FY10 FY13 FY15 FY16 Q1FY17 Industry Ave 15% 14% 15% 16% 16% 15% 77% 75% 74% 73% 72% 73% 2% 7% 8% 8% 9% 1% 1% 1% 2% 1% 6% 5% 3% 2% 1% 2% 6% Funding maturity profiles Loan-to-deposit ratio Term funding & Debt capital 4% Deposits from customers and Banks & FIs 14% 1% 94.2% LDR 1 Adjusted LDR 93.7% 93.7% 90.8% 91.7% 94.7% 4% 89.8% 88.8% 88.1% 96% 81% 83.8% 84.7% 84.8% < 1 yr > 1 yr < 6 mth 6-12 mth 1-3 yr 3-5 yr FY12 FY13 FY14 FY15 FY16 Q1FY17 1. Includes stable funding sources 24

25 Adequate capital levels Whilst capital ratios remain adequate, the Group is reviewing the optimal capital structure and efficiency of RWA (Basel III FY2020) RWA / Total Assets Total Assets RWA/ Total Assets Industry 77.8% 72.4% 72.7% 71.5% 71.0% % Basel III FHC indicative ratio as at 30 June 2016 (no requirements until FY2020) CET 1: 10.5% 64.1% 62.2% 63.7% 62.4% 61.1% 61.1% Double leverage ratio:1.13x; Leverage ratio: 10.3%; Total leverage ratio: 8.1% Dividend payout Interim dividend (sen) Dividend payout Final dividend (sen) FY12 FY13 FY14 FY15 FY16 Q1FY17 1. An average of eight peer domestic banks 2. Latest industry data available as at Mar-16 only Capital adequacy ratios 1 CET1 Tier 1 RWCAR/Total CAR 40% 41% % % % 14.8% 15.5% 11.0% 11.2% 15.8% 11.8% 16.1% 16.4% 12.2% 12.5% % 9.7% 10.5% 11.2% 11.5% 5.0 FY12 FY13 FY14 FY15 FY16 FY13 FY14 FY15 FY16 Q1FY17 Proforma 1. Based on Aggregated Banking Entities and after proposed dividend 2. Proforma capital ratios include Q1FY17 unappropriated profits of AmBank (M) Bhd, AmIslamic & AmInvestment 25

26 Performance Guidance for FY FY2018 Capital ROE PATMI CTI Dividend Proforma ±1% CET 1*: 9.5% % ~ 10% Growth p.a. 50% - 55% ~ 40% payout 10% Total: 15% * Refers to FHC CAR *Based on projected 2016 GDP growth of 4.2% 26

27 Divisional Performance and Business Insights

28 Retail banking overview Total income and loans by line of business (RM mil) Total income 58% Others 6% 23% Auto 22% 3% Deposits 31% Others 3% SBB 2% Cards 3% Total loans Auto 45% Mortgage 47% Mortgage 18% 8% Personal financing 3% 5% Cards 20% 11% 28

29 Retail Banking impacted by lower net interest income QoQ PAT (RM mil) QoQ growth: 35.0% YoY growth: 34.3% PAT decline of 34.3% YoY mainly due to lower net interest income Total income declined 16.7% due to NIM compression as competition on retail deposits intensified Gross impaired loans lower by 43bps reflecting an improvement in asset quality given the portfolio de-risking & rebalancing and proactive collection activities Total loans were stable given robust mortgage loans growth of 16.1% whilst auto finance loans declined 6.7%, in part due to lower national car sales CASA ratio higher at 26.0% reflecting stable CASA and 2.8% decline in total deposits FY15: RM423.1 mil FY16: RM467.2 mil Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 QoQ deposit balance (RM bil) Mortgage and auto finance disbursement QoQ (RM bil) Total deposits CASA % QoQ growth: 1.2% YoY growth: 2.6% Mortgage Auto Finance Mortgage YoY growth: 73.4% Auto YoY growth: 7.3% 26.8% 25.5% 24.8% 25.1% 25.3% 25.5% 25.0% 25.4% 26.0% Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 29

30 Retail Banking Income Statement (RM mil) YoY growth 16.7% 8.2% 43.3% 74.0% 34.7% 34.8% 34.3% RM mil Total Income Expenses PBP Provisions/ Allowances PBT Tax & Zakat PAT Q1FY Q1FY Balance Sheet (RM mil/%) Q1FY17 vs Q1FY16 Q1FY17 Q1FY16 Gross Loans / Financing 45, , % Q1FY17 PAT (composition to Group) Gross Impaired Loans 1.52% % Customer Deposits 42, , % 22% CASA Deposits 10, , % ROA 1.05% 0.68% % CTI 51.5% 67.0% +15.4% Allowance Coverage 72.1% 65.6% % Q1FY17 PAT Q1FY17 PAT Positive growth in Q1FY17 Contraction in Q1FY17 30

31 Retail Banking Distribution channels Nationwide Branch Network Branches ATM RO Perlis 1 4 Perlis Kedah Kedah Pulau Pinang Perak Selangor Kuala Lumpur Putrajaya Kelantan Melaka Pahang Terengganu Negeri Sembilan Johor Sarawak Labuan Brunei Darussalam Sabah Pulau Pinang Perak Selangor Kuala Lumpur Putrajaya 1 3 Negeri Sembilan 7 38 Melaka Johor Pahang Population Density: <100 persons per km persons per km Note(s): Brunei: AmCapital (B) Sdn Bhd 501-1,000 persons per km 2 1,001--1,500 persons per km 2 > 1,501 persons per km 2 Other Customer Touch Points Terengganu 4 20 Kelantan 2 22 Sabah Labuan 1 2 Sarawak AmBank Islamic branches Weekend Banking Branches 7-Eleven Electronic Banking Centres Internet & Mobile Banking AmGeneral AmMetlife AmInvestment AmCard Services AmOnline AmGenie 33 branches 15 branches 48 agencies RO: Regional Offices 31

32 Wholesale banking overview Total income and total assets by line of business (RM mil) Total Income 1% 11% Funds Management 8% Others 4% 35% Capital & Equity Markets 11% Others 2% Capital & Equity Markets 3% Transaction Banking 12% Wholesale Banking Coverage 63% Total Assets Wholesale Banking Coverage 41% 6% 3% Transaction Banking 22% Global Markets 20% Global Markets 14% 59% 32

33 Wholesale Banking reflecting higher fixed income YoY PAT increased 24.9% on higher fixed income trading Total income up 5.0%: Global Markets benefitted from active trading of local bond market, tactical USD trading and active forex hedging Capital & Equity Market higher DCM, underwriting and management fees from infra and FI sectors WB Coverage lower net interest income from NIM compression Transaction Banking benefitted from higher trade utilisation Funds Management decline in AUM driven by weaker market Loans increased 1.1% while deposits declined 2.4% on outflows of higher cost corporate term deposits QoQ PAT (RM mil) FY15: RM987.4 mil FY16: FY15: RM821.3 RM822.4 RM987.4 mil QoQ growth: 10.7% YoY growth: 24.9% Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 League table Net loan disbursement (RM) movement Market Share As At 30 Jun 16 (%) Rank Disbursement Net movement DCM 17.6% 3 Syndicated Loans 19.7% 2 MYR Islamic Bonds 18.2% 4 FUM 1 9.7% 4 1. FUM data consists of unit trust funds only Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 1. Net movement equals to disbursement less repayment 33

34 Wholesale Banking Income Statement (RM mil) YoY growth 5.0% 7.5% 3.6% >100% 23.0% 16.8% 24.9% RM mil Total Income Expenses PBP Provisions/ Allowances PBT Tax & Zakat PAT Q1FY Q1FY Balance Sheet (RM mil/%) Q1FY17 vs Q1FY16 Q1FY17 Q1FY16 Q1FY17 PAT (composition to Group) Gross Loans / Financing 39, , % Gross Impaired Loans 1.90% % Customer Deposits 49, , % CASA Deposits 8, , % 54.7% ROA 1.55% 1.86% +0.31% CTI 35.7% 36.6% +0.8% 67% Allowance Coverage 71.0% 37.4% % Ave Assets Management 47, , % Q1FY16 PAT Q1FY17 PAT Positive growth in Q1FY17 Contraction in Q1FY17 34

35 General Insurance higher, reflecting lower claims experience YoY gross premium declined slightly by 0.4% to RM384 mil (Q1FY16: RM385.7 mil) notwithstanding lower industry vehicle sales QoQ PAT (RM mil) FY15: RM256.4 mil FY16: RM194.1 mil QoQ growth: 22.5% YoY growth: 26.7% PAT increased by 26.7% from improved claims experience Non-motor mix was marginally higher at 18.9% (Q1FY16: 18.3%) and more efforts are underway to increase contribution from non-motor products Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 Loss ratio and combined ratio Loss Ratio Combined Ratio QoQ premium growth (RM mil) Motor Non-Motor QoQ growth: 9.7% YoY growth: 0.4% 93.4% 85.3% 104.4% 99.5% 93.9% 92.5% 93.2% 89.3% 83.2% FY15: RM1,565.5mil FY16: RM1,567.4mil % 57.5% 65.4% 63.8% 63.0% 62.3% 66.6% 64.2% 49.7% Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 35

36 Insurance and Group Funding & Others Income Statement Insurance (General & Life/Takaful) (RM mil) YoY growth 26.2% 23.2% 28.9% >100% 30.1% 11.4% 36.3% Q1FY17 PAT (composition to Group) 21% RM mil Total Income Expenses PBP Provisions/ Allowances PBT Tax & Zakat PAT Q1FY Q1FY Income Statement Group Funding & Others (RM mil) YoY growth 5.1% 7.0% 12.0% >100.0% >100.0% >100.0% >100.0 % 25.0% >100.0% Q1FY17 PAT (composition to Group) -10% RM mil Total Income Expenses PBP Provisions/ Allowances PBT Tax & Zakat PAT MI PATMI Q1FY Q1FY Q1FY16 PAT Q1FY17 PAT Positive growth in Q1FY17 Contraction in Q1FY17 36

37 Islamic Banking Income Statement (RM mil) YoY growth 1.5% 16.8% 23.8% 84.5% 8.3% 19.6% 5.3% Q1FY17 PAT (composition to Group) 15% RM mil Total Income Expenses PBP Provisions/ Allowances PBT Tax & Zakat PATZ Q1FY Q1FY Balance Sheet (RM mil/%) Q1FY16 Q1FY17 Q1FY17 vs Q1FY16 Gross Financing 27, , % PATZ: profit after tax and zakat Q1FY17 Gross Financing (composition to Group) Gross Impaired Financing 2.13% % Customer Deposits 28, , % CASA Deposits 5, , % 31% ROA 0.13% 0.14% +0.01% CTI 54.9% 65.1% +10.2% Allowance Coverage 83.6% 65.9% % Q1FY16 PAT Q1FY17 PAT Positive growth in Q1FY17 Contraction in Q1FY17 37

38 Funding sources and maturity profile Funding diversity underpinned by LDR 1 of 84.8% CASA: RM21.2 billion Fixed deposits: RM65.5 billion Supplemented by term funding & debt capital AMMB Holdings Berhad 1. RM2b Medium Term Notes Programme (Senior and/or Subordinated) AmBank (M) Berhad 1. RM500m Innovative Tier-1 Capital Securities Programme 2. RM500m Non-innovative Tier 1 Capital Securities Programme AmBank Islamic Berhad 1. RM2b Subordinated Sukuk Musharakah Programme 2. RM3b Senior Sukuk Musharakah Programme AmBank (M) Berhad & AmBank Islamic Berhad Loans with Recourse 3. RM2b Medium Term Notes 4. RM4b Tier-2 Subordinated Notes 5. RM7b Senior Notes 2 6. USD2b Euro Medium Term Notes 3. RM3b Basel III-compliant Subordinated Sukuk Murabahah Programme via Tawarruq arrangement Recourse obligations on loans sold to Cagamas - maturing in 2017 and 2018 Islamic financing sold to Cagamas maturing in 2016 and 2018 Funding characteristics Improve funding stability, maturity gap and liquidity ratios Reduce dependence on short-dated deposits to fund long-dated fixed rate loan assets which incur liquidity risk and interest rate risk Diversifies investor base No obligation for buy back since we are not exposed to withdrawal risks and the notes are traded in the open market Enable depositors to invest in long and medium dated papers Statutory reserve and liquidity requirement savings Reduced exposure to interest rate risks 1. Includes stable funding sources 2. 1 st senior notes issuance by a financial institution in Malaysia 38

39 Strengthening fundamentals: Governance, Risk & Compliance Credit Board Market Operations & Technology Senior Management Capital & Liquidity Key Risk Insurance Underwriting Group Compliance & Risk Reputation Legal & Regulatory 39

40 ANZ & IAG Value proposition Seconding ANZ staff into key roles Providing technical expertise Support new product development Two-way customer referrals Joint account planning Access to regional network & connectivity Board representation AMMB Holdings Berhad Shayne Elliott, ANZ s CFO (resigned on 15 October 2015 and he assumed the role as ANZ s CEO starting 1 January 2016) Mark Whelan, Director and CEO Australia (resigned on 1 March 2016 and he assumed the role as ANZ s Group Executive, Institutional) Graham Hodges Director (Deputy Chief Executive Officer, ANZ) Suzette Corr Director (General Manager HR Institutional, ANZ) Board representation AmBank (M) Berhad, AmBank Islamic Berhad & AmInvestment Bank Berhad Kevin Corbally Director (appointed 1 July 2016, Head of Credit and Capital Management, ANZ Institutional) Management representation Mandy Simpson Chief Financial Officer Nigel Denby Chief Risk Officer Tan Chin Aun - Senior Vice President, Transaction Banking Value proposition Involved in the management of AmGeneral Insurance, offering skills transfer, partnership and relationship models of IAG Adding value through claims re-engineering savings, increased revenue via product development, underwriting and pricing Board representation Duncan Brain Director (CEO, IAG Asia) Aidan Pallister Director (Deputy CEO / Executive General Manager, Customer Solutions of IAG Asia) Management representation Derek Roberts CEO, AmGeneral Insurance Berhad Luke Boyle COO, Chief Operations Office Darren Ryan Senior Vice President, Claims Chris Tandy Senior Vice President, Product, Pricing & Underwriting Simon Herbert Senior Vice President, Product, Pricing & Underwriting 40

41 Shareholding structure & franchise value 23.8% 1 AmCorp 13% EPF 15.2% Others 48% AMMB Holdings Berhad As at 30 June 2016 Retail Banking Wholesale Banking Islamic Banking General Insurance Life Assurance & Takaful 100% AmBank (M) Berhad 100% MBF Cards (M sia) Sdn Bhd 100% AMAB Holdings Sdn Bhd 51% AmGeneral Holdings Berhad 2 49% 33.33% Bonuskad Loyalty Sdn Bhd 100% AmBank Islamic Berhad 100% AmInvestment Bank Berhad 100% AmGeneral Insurance Berhad 3 ~50% AmMetLife Insurance Berhad 4 ~50% 100% AmInvestment Group Berhad ~50% AmMetLife Takaful Berhad 4 ~50% Foreign shareholding excluding ANZ FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 Q1FY17 27% 26% 29% 31% 29% 26% 25% 1.ANZ: ANZ Funds Pty Ltd,a wholly owned subsidiary of Australia and New Zealand Banking Group Limited 2.Formerly known as AmG Insurance Berhad 3.Formerly know as Kurnia Insurans (Malaysia) Berhad 4.MetLife owns 50% plus one share in AmMetLife Insurance Berhad, with the remaining shares held by AmBank Group, and AmBank Group owns 50% plus one share in AmMetLife Takaful Berhad, with the remaining shares owned by MetLife 41

42 Banking sector share price movement / target price and recommendations Banking Sector Share Price Movement Upgraded ratings PBB 105.6% Ratings FY2007 June-16 HLBK 92.9% AmBank (M) RAM LT: A2, ST: P1 Outlook: Stable LT: AA2, ST: P1 Outlook: Stable +3 KLCI 21.8% S&P LT: BBB-, ST: A-3 Outlook: Stable LT: BBB+, ST: A-2 Outlook: Stable +2 AMMB RHB Cap 9.9% 7.8% Moody s LT: Baa2, ST: P-3 Outlook: Stable BFSR: D- LT: Baa1, ST: P-2 Outlook: Stable *BCA: baa3 *Adj BCA: baa3 +1 MBB -10.7% AmInvestment RAM LT: AA3, ST: P1 Outlook: Stable LT: AA2, ST: P1 Outlook: Stable +3 CIMB -27.1% (Note: 18 May 2007 vs. 29 Jul 2016) AmBank Islamic RAM LT: A2, ST: P1 Outlook: Stable LT: AA2, ST: P1 Outlook: Stable -35.0% -15.0% 5.0% 25.0% 45.0% 65.0% 85.0% 105.0% 125.0% AMMB RAM NA LT: AA3, ST: P1 Outlook: Stable +3 Target Price and Recommendations * Maintained since 16 Jun Notches of ratings upgrades since 2007 P/EPS : 9.92 Market Price: 4.30 Average TP : RM 4.43 P/BV : 0.85 ## 1.38 Buy : 5 (23%) Hold : 11 (50%) Sell : 6 (27%) Ave. TP/ CP : 1.03x Buy/Outperform/Overweight/Add P/EPS & P/BV as at 29 July 2016 Source : Bloomberg as at 29 July 2016 Hold/Neutral/Market perform Sell/Underperform/Fully valued/reduce/underweight TP: target price 42

43 RM bil Key economy indicators GDP, consumption and investment growth CPI and unemployment rate 3.4% Consumption 5.1% Investment 0.1% GDP 4.0% 1.9% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q GDP Investment Consumption Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q CPI Unemployment Business conditions and consumer sentiments index FDI flow and trade balance points Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q Business Conditions Index Consumer Sentiments Index Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q External Trade FDI Source: BNM, MIER, Department of Statistics & Bloomberg 43

44 Mar Jun Sept Dec Mar Jun Sept Dec Mar Jun Sept Dec Mar Jun Sept Dec Mar Jun Sept Dec Mar Jun Banking system data Household debt, national savings and retail impaired loan ratio 100.0% 80.0% 60.0% 40.0% 20.0% 0.0% 74.5% 76.1% 33.5% 34.1% 2.5% 86.1% 86.8% 89.1% To be updated for the his * Retail comprise purchase of transport vehicle, purchase of residential property, personal use and credit card Key interest rates 80.5% 30.9% 29.4% 29.3% 28.0% 2.0% 1.6% 1.5% 1.3% 1.2% Gross national savings Retail impaired loans ratio* Household debt/gdp Household debt movement Annual Change (%) Residential Hire Purchase Personal Financing Others* Total *includes Credit Card, Securities, Non-residential & others Asset quality Avg lending rate (commercial banks) Average OPR Average BLR Base rate 6.80% 4.60% 3.80% 3.25% Gross impaired loans 1.7% Loan loss coverage Gross Loan impaired loss coverage loans 89.5% * Effective 2 January 2015, the Base Rate would replace the Base Lending Rate as the main reference rate for new retail floating rate loans Source: BNM & Bloomberg GIL LLC 44

45 Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun RM mil Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sept Dec Mar Jun Sep Dec Mar Jun RM bil Banking system data Capital ratios Capital activities Basel II Basel III 16.4% 13.9% 12.9% 20.1 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q RWCAR Tier 1 CET 1 Beginning January 2013, capital components are reported based on Basel III Capital Adequacy Framework New issues of equity New issues of debt Loan growth Deposit growth 87.5% 1, % 5.6% 4.3% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q Retail yoy growth Non Retail yoy growth Total loans yoy growth Source: BNM & Bloomberg Total deposits LD ratio 45

46 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Auto Finance Auto Finance loans vs industry vehicle sales Auto Finance monthly balance vs. net outflows AMMB AMMB disbursement disbursement (RM) (RM) Industry Industry vehicle vehicle sales sales (No.) (No.) Balance O/S Net outflows Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Q3FY16 Q4FY16 Q1FY17 Risk Grades (% of loans outstanding) Exceptionally/ Very Strong/Strong Satisfactory/Moderate Marginal Sub-Standard 1% 1% 1% 15% 13% 13% Household Income Group (% of loans outstanding) Other Income brackets ( >RM3K ) Vulnerable Income bracket ( <=RM3K ) 30% 26% 26% 45% 48% 50% 70% 74% 74% 26% 29% 29% FY15 FY16 FY17 FY15 FY16 FY17 46

47 Glossary /Disclaimer of warranty and limitation of liability Reported Performance Reported performance refers to the financial performance as reported in the audited financial statements and disclosed to the market One Offs One offs comprise those impacts on financial performance that arise from changes to : accounting and provisioning policies (eg 5 and 7 year rules) differences between economic and accounting hedges prior period catch ups (eg backdated salary costs) strategic investments and divestments (eg ANZ partnership), and tax and regulatory regimes (eg deferred tax asset write off due to reduction in corporate tax rates) Underlying Performance Underlying performance refers to the financial performance adjusted for one off impacts as above Business Divisions Business divisions comprise AmBank Group s core operating businesses that generate profits from direct customer transactions and interactions have relatively more stable income streams, incur the bulk of the costs and typically have a lower risk profile in most instances have market shares and growth metrics that can be measured and benchmarked externally Operating Segments Operating segments have more volatile and lumpy income streams, with the former a direct function of risk appetite include income and expenses associated with shareholder funds, loan rehabilitation and legacy businesses, plus costs associated with corporate, shared services and governance functions currently not charged back to the business units Disclaimer of Warranty and Limitation of Liability The information provided is believed to be correct at the time of presentation. AMMB Holdings Berhad or AMMB Holdings or AMMB or its affiliates do not make any representation or warranty, express or implied, as to the adequacy, accuracy, completeness or fairness of any such information and opinion contained and shall not be liable for any consequences of any reliance thereon. Neither AMMB Holdings nor its affiliates are acting as your financial advisor or agent. The individual is responsible to make your own independent assessment of the information herein and should not treat such content as advice relating to legal, accounting, and taxation or investment matters and should consult your own advisers. Forward looking statements are based upon the current beliefs and expectations of the AMMB Holdings and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward looking statements. AMMB Holdings does not undertake to update the forward looking statements to reflect impact of circumstances or events that may arise after the date of this presentation. The information in the presentation is not and should not be construed as an offer or recommendation to buy or sell securities. Neither does this presentation purport to contain all the information that a prospective investor may require. Because it is not possible for AMMB Holdings or its affiliates to have regard to the investment objectives, financial situation and particular needs of each individual who reads the information contained thus the information presented may not be appropriate for all persons. The information contained is not allowed to be reproduced, redistributed, transmitted or passed on, directly or indirectly, to any other person or published electronically or via print, in whole or in part, for any purpose. The term "AMMB Holdings" and AmBank Group denotes all Group companies within the AMMB Holdings Group and this Disclaimer of Warranty and Limitation of Liability policy applies to the financial institutions under AMMB Holdings.

48 Glossary/Disclaimer of warranty and limitation of liability The material in this presentation is general background information about AmBank Group s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate. For further information, visit or contact Ganesh Kumar Nadarajah Executive Vice President, Group Finance Business Performance & Investor Relations Tel: Fax: ganesh-kumar@ambankgroup.com / ir@ambankgroup.com