NURTURING ASIA S BEST PROGRAMME CALENDAR

Transcription

1 ASIA S NURTURING BEST PROGRAMME CALENDAR 2019

2 02 January Risk Management 21, 22, 24, 25 & 28 January Mon, Tue, Thu, Fri & Mon Intermediate It aims to provide candidates with the knowledge of the application of key risk management principles and practices to a variety of practical situations. It highlights the risk identification and the prioritisation processes, as well as the methods of risk assessment and analysis. Concepts such as risk controlling techniques, risk transfer and financing options, as well as methods of risk monitoring and review, will also provide a better understanding of risk management. Singapore-Based Participant After 50% FTS Funding After 90% FTS* Funding $ $ $96.05 Overseas Participant $ February Claims Management 21, 22, 25 & 26 February Mon, Tue, Thu & Fri Intermediate It aims to provide candidates with the knowledge to develop and enhance professionalism and skills in managing general insurance claims. It surveys the claims environment, examines the legal and contractual principles in claims management, claimant services management, and investigates causes of claims disputes and managing the disputes. It discusses the principles and practices of claims cost management, followed by practical application of the knowledge to property and liability insurance. Singapore-Based Participant After 50% FTS Funding After 90% FTS* Funding $ $ $66.30 Overseas Participant $ March Fundamentals Of Personal General Insurance 18 & 19 March Mon & Tue Introductory The 2-day course aims to provide participants with the essential knowledge and understanding of the main personal lines of general Insurance products available to individual and families. Such insurance products include Private Motor Car Insurance, Personal Property Insurance, Personal Accident Insurance, Travel Insurance, Foreign Domestic Worker Insurance and Hospital Cash Insurance Reinsurance Contract Certainty Workshop 20 March Wed Intermediate In the past, a deal now, details later culture was prevalent in the international insurance and reinsurance markets. This resulted in costly litigation, financial and reputational risk for insurance buyers, intermediaries and insurers. This intensive 1-day workshop covers the fundamentals of contract certainty as applicable to reinsurance contracts. Clarity for both insurer and reinsurer on the terms and conditions of the reinsurance policy prior to inception/renewal will be addressed. They will examine and assess the contract certainty of sample reinsurance contracts through actual case studies culminating in hands-on contract vetting exercises. $ $ $51.00 $ $ $56.10 Overseas Participant $330.00

3 03 March Fundamentals Of Commercial General Insurance 27, 28 & 29 March Wed, Thu & Fri Introductory The 3-day course aims to equip participants with essential knowledge and understanding of the main commercial general Insurance products available to businesses and commercial enterprises. Such insurance products include Fire Insurance, Theft Insurance, Commercial Special Risks Insurance, Business Interruption Insurance, Work Injury Compensation Insurance, Public Liability Insurance, Professional Indemnity Insurance, Director s & Officer s Liability Insurance, Commercial Motor Insurance, Marine Insurance, Construction & Engineering Insurance, Fidelity Guarantee Insurance, Credit Insurance, Insurance Bonds and Group Personal Accident Insurance. $ $ $76.50 $ $ $84.15 Overseas Participant $ April Insights Into Motor Insurance Claims 1 April Mon Intermediate The 1-day programme seeks to equip practitioners with a better understanding of contractual obligations binding the insured and the insurer in a typical motor insurance policy. Important policy terms and conditions and what this means will be explained. There will also be case study examples to demonstrate how these apply, including an example of a court award and basis of the judgement. The programme will also help participants to gain practical insights into claims procedures that will help them to be more effective, and to provide a more positive customer experience when handling a claim. Business And Economics 1, 2, 4 & 5 Arpil Mon, Tue, Thu & Fri Intermediate It aims to equip candidates with a deeper understanding of the interconnectivity between insurance and economics. Beginning with a macroperspective of the global economic structures and the roles that insurance plays globally as well as in Singapore. It also deals with economic theories and concepts such as demand and supply; competition; unemployment; inflation; monetary and fiscal policies; as well as balance of payments; and their application in the insurance context. In addition, it highlights topical business issues such as business ethics; corporate social responsibility; corporate governance; and risk management, as well as some of the financial aspects of business such as financing; budgetary controls; and management accounting. Marine Hull: Understanding Vessels And Insuring Them 2 April Tue Intermediate Ships and vessels present significant risks and learning how to assess and insure the physical damage, business interruption (Loss of Hire) and third-party liability aspects of such risks is vital for Marine Hull insurance practitioners. This 1-day programme covers the above aspects in addition to the essential coverage afforded by Marine Hull insurance covers. It shall examines how Hull insurance and Protection & Indemnity (P&I) fit together to provide seamless coverage. It will also address the types of claims that might occur and how they should be handled to provide an expeditious settlement. Singapore-Based Participant After 50% FTS Funding After 90% FTS* Funding $ $ $66.30 Overseas Participant $ $ $ $ $ Overseas Participant $544.50

4 04 April Underwriting Of Group Employee Benefits Insurance 4 & 5 April Thu & Fri Intermediate This 2-day programme aims to provide participants with a firm foundation to underwrite Group Employee Benefits Insurance. It also aims to enable marketing personnel, brokers and other intermediaries to be more effective in developing and retaining their employee benefits prospects by rendering them the appropriate technical advice. Employers will also find this programme useful in enhancing their understanding of Employee Benefits Insurance. Legal Issues In Work Injury Compensation Act (WICA) Claims 5 April Fri Intermediate In Singapore, an employee who is injured in a work related accident, namely one arising out of and in the course of his employment, has two avenues for seeking redress either under a Statutory claim under the Work Injury Compensation Act (Cap. 354) [WICA] or a Common Law claim. This programme will provide participants with a basic to intermediate knowledge of these two avenues. The Nuts & Bolts Of Treaty Reinsurance: Proportional Treaty Reinsurance 8 & 9 April Mon & Tue Intermediate Reinsurance may be a relatively simple concept to grasp. However, at the operational level, some of its practices and technicalities can be quite complex and difficult to comprehend. This is at least to the uninitiated, or those still new to reinsurance. Through lectures, case studies and discussions conducted during this 2-day programme, participants will be equipped with detailed technical and practical knowledge of how the different types of Proportional Reinsurance Treaties can be structured and used in the reinsurance market and most importantly, the thought processes behind such practices. The Nuts & Bolts Of Treaty Reinsurance: Non-Proportional Treaty Reinsurance 10, 11 & 12 April Wed, Thu & Fri Intermediate Although many insurers in Asia still place their core reinsurance on a Proportional basis, there is a continuing global trend towards the use of Non-Proportional Reinsurance, whether on a Facultative or Treaty basis. Through practical exercises and lectures during this 3-day programme, participants will acquire detailed technical and practical knowledge of how the different forms of Non-Proportional Reinsurance can be structured and used in the reinsurance market, and most importantly, the thought processes behind such practices. Understanding Singapore Motor Insurance Principles & Practices 11 & 12 April Thu & Fri Introductory This 2-day course provides a comprehensive in-depth study of the main provisions of the Motor Vehicles (Third-Party Risks and Compensation) Act, as well as the structure and practices of the Motor Insurance industry in Singapore. $1, $ $ $1, $ $ Overseas Participant $1, $1, $ $ $2, $1, $ Overseas Participant $1, $ $ $86.02 $ $ $94.62 Overseas Participant $556.60

5 05 April Reinsurance Contract Treaty Wordings 15 & 16 April Mon & Tue Intermediate Reinsurance documentation used nowadays is in many cases substantially more complex than that used even 5 years ago. Through the use of case studies, lectures and practical exercises, this 2-day programme aims to equip participants with the confidence and ability to comprehend, prepare and/or check reinsurance documentation with a more questioning and professional approach. Although there will be some discussions on Facultative wordings, e.g. with regard to Contract Certainty and to highlight differences visà-vis Treaty wordings, this programme will deal mostly with Treaty wordings. Nevertheless, this will be an excellent programme to cement the participants overall knowledge of reinsurance. Insurance Company Operations 15, 16, 17 & 18 April Mon, Tue, Wed & Thu Intermediate It aims to equip candidates with a good thorough understanding of insurance company operations, beginning with the typical business structures to the manner in which insurance companies are managed, with particular focus on the roles and responsibilities of the company s board of directors and senior management in line with corporate governance best practices. It highlights the various operational aspects within the common functional areas of insurance companies, as well as accounting principles and practices, with the aim of helping to gain a better appreciation of the various financial statements of insurance companies, and how the various financial ratios can be derived to provide an indication of an insurance company s financial strength. It also highlights the criteria that credit rating agencies apply in rating insurance companies, as well as the various regulatory solvency requirements that insurance companies in Singapore must comply with. It also reviews the way technology and the digital age is changing insurance operations and shaping its future. Marine Insurance A Foundation Workshop 25 & 26 April Thu & Fri Introductory This programme focuses on how the maritime shipping world works, the important shipping documentation involved, specific marine insurance law and why marine insurance is different from all other classes of insurance. It also covers marine insurance claims matters and gives an overview of the various classes of marine insurance. Maritime cyber risks will also be addressed so that participants can enhance their knowledge and understanding of Marine Insurance. A Focus On Marine Liabilities Insurance NEW 29 & 30 April Mon & Tue Intermediate This programme focuses on the types of liability and how they may be incurred, whether under fault based or strict regimes. It specifically covers the potential liabilities that entities in the commercial maritime industry may incur and the insurance products designed to protect them. Legal defence covers shall be examined in tandem with the accompanying cover for liabilities incurred if such defence fails. Coverage provided by the mutual P&I Associations shall also be addressed in this programme. The Nuts & Bolts Of Property Business Interruption Insurance 29 & 30 April Mon & Tue Intermediate This 2-day programme is designed for participants who wish to gain an understanding of how Business Interruption (BI) Insurance is handled from an underwriting and claims perspective. Participants will learn how to calculate Reduction in Turnover, Rate of Gross Profit, Loss of Gross Profit, Increase in Cost of Working and Savings. They will also gain an understanding of what needs to be considered when performing a loss calculation and be able to distinguish between Addition and Difference methods of BI Gross Profit determination. The basic underwriting considerations needed in BI Insurance shall also be examined. $1, $ $ $1, $ $ Overseas Participant $1, Singapore-Based Participant After 50% FTS Funding After 90% FTS* Funding $ $ $66.30 Overseas Participant $ $1, $ $1, $ Overseas Participant $1, $1, $ $1, $ Overseas Participant $1,258.40

6 06 May Managing Reinsurance Claims 3 May Fri Intermediate Efficient and proactive claims management is increasingly being recognised as a crucial component of the value provided by reinsurers to the industry. Good claims service needs to be part of a reinsurer s strategic corporate objectives and it is necessary for reinsurance practitioners to keep up with new developments in this area. This 1-day programme focuses on the key current issues and emerging trends in dealing with problematic reinsurance claims. Participants will learn about the best practices that should be adopted by reinsurance professionals to deliver effective and service driven claims management. Disputes In Motor Claims 6 May Mon Introductory All Motor Insurance practitioners, including claims personnel, can benefit from attending this programme. This programme will cover key areas of the Motor Insurance policy, specifically Sections 1 and 2, and will highlight important terms and conditions of the insurance contract, including the roles and obligations of each party. Participants will better understand the requirements of the MCF (Motor Claims Framework) governing various stakeholders, including how relevant legislations are enforced by the authorities and interpreted by interested parties. The do s and don ts at the location of accident/incident, report filing, submission of Own Damage claims as well as seeking recoveries for uninsured losses against third party insurers will also be explained. The key learning outcome for participants attending this programme is to acquire deeper insights into why disputes arise in Motor Insurance claims. Through this programme, participants learn to identify potential problems at the onset to prevent disputes from arising. With more clarity on the claims process and deeper understanding of how the contract works, participants can steer a more positive claims outcome for customers. Insights Into Claim Fraud 8 May Wed Intermediate It is reported that insurance fraud accounts for 10% of all incurred claims paid by the insurance industry each year. In the USA alone, this can amount to tens of billions of dollars. This 1-day programme will draw participants attention to the different types of claims fraud, by distinguishing between hard fraud and soft fraud. Participants will also learn the reasons for the rising trend in soft fraud and the prevalent types of soft fraud today. With the aid of case studies, the programme will also highlight how soft fraud can be detected, investigated and tackled. Fundamentals Of Health Insurance 15, 16 & 17 May Wed, Thu & Fri Introductory The 3-day course aims to provide participants with an overview of the healthcare environment in Singapore and equip them with a fundamental understanding of the various medical insurance covers. In addition, it provides participants with a foundational knowledge of managed healthcare, healthcare financing, common policy provisions, health insurance pricing, health insurance underwriting, and financial needs analysis, as well as the coverage of Notice No. MAS 120. Legal Aspects Of Insurance 21, 22, 23, 24 & 27 May Tue, Wed, Thu, Fri & Mon Intermediate It aims to provide candidates with a firm foundation of the law and the various legal concepts as they apply in insurance practice. It also highlights the application of the various legal concepts and contractual terms with regard to insurance claims, such as indemnity, subrogation and contribution; as well as the application and operation of the law of agency in the insurance context. $ $ $64.52 $ $ $70.97 Overseas Participant $ $ $ $65.45 $ $ $72.00 Overseas Participant $ Singapore-Based Participant After 50% FTS Funding After 90% FTS* Funding $ $ $96.05 Overseas Participant $565.00

7 07 May Overview Of Property Insurance 23 May Thu Introductory This 1-day programme aims to provide participants with a firm foundation to underwrite various classes of property insurance including fire, theft, plate glass, electronic equipment and commercial all risks insurance in addition to handling claims relating to these classes of business. It also aims to enable marketing personnel, brokers and other intermediaries to be more effective in developing and retaining their commercial general insurance prospects by rendering them the appropriate technical advice and claims handling service. Directors & Officers Liability Insurance 23 & 24 May Thu & Fri Intermediate This 2-day programme will provide participants with a strong foundation in Directors and Officers (D&O) Liability Insurance. This programme will enable participants to gain an overview of the market for D&O Insurance, explain the insuring clauses, policy conditions, exclusions and extensions, as well as identify risk exposures. Key topics include an overview of the D&O Liability Insurance policy. Understanding Motor Car Construction & Accident Repair From A Claims Perspective 24 May Fri Intermediate Through classroom lectures and a site visit, participants will gain pertinent knowledge of motor car mechanisms that will help to enhance their customer service effectiveness when dealing with Motor Insurance claims. Fundamentals Of Reinsurance 27, 28 & 29 May Mon, Tue & Wed Introductory The 3-day course aims to provide participants with a fundamental knowledge of the functions and the fundamental principles of reinsurance, the terms and concepts as reflected in the various types of treaty accounts documents, the concept and functions of life reassurance, the various forms of reinsurance and their application. It also describes the characteristics, advantages and disadvantages of different forms of reinsurance arrangement and the common treaty clauses in proportional and nonproportional treaties. The application of such clauses shall also be covered in this course. Professional Indemnity Exposures For Insurance Brokers 30 May Thu Intermediate This 1-day programme is designed to help insurance brokers and other intermediaries to acquire a strong grounding in Professional Indemnity Insurance, and have a greater appreciation of the PI exposures which are unique to the insurance broking profession. It will examine the legal framework underpinning the duties and responsibilities of professionals such as insurance brokers, and address topics and issues relating to the underwriting of PI Insurance, including pricing, policy coverage, terms and conditions. Participants will acquire practical tips and techniques on mitigating their PI exposures through the various case studies and scenarios. $ $ $84.15 $ $ $92.57 Overseas Participant $544.50

8 08 June Fundamentals Of Personal General Insurance 10 & 11 June Mon & Tue Introductory The 2-day course aims to provide participants with the essential knowledge and understanding of the main personal lines of general Insurance products available to individual and families. Such insurance products include Private Motor Car Insurance, Personal Property Insurance, Personal Accident Insurance, Travel Insurance, Foreign Domestic Worker Insurance and Hospital Cash Insurance Marine Cargo Policy Wordings: A Practical Perspective 11 & 12 June Tue & Wed Intermediate This 2-day practical programme involves a detailed review of the Marine Cargo Insurance policy, including open covers coupled with an analysis of the commonly used standard Institute Cargo Clauses. Specialist trade clauses will also be examined during this course. The English Institute Clauses shall be the basis for the analysis and discussion during this programme. Participants will consider various additional clauses and wordings that underwriters can use and have a deeper understanding of their effect on coverage. The programme will focus on the practical issues in determining what is being insured and why certain clauses have been developed. Practical exercises will allow the participants to consider how they would apply certain principles of Marine Cargo Insurance in practice. Marine Cargo & Freight Insurance Claims NEW 13 & 14 June Thu & Fri Intermediate The handling and adjustment of Marine Cargo and Freight Insurance claims can be complex and challenging. This 2-day intensive programme will enable participants to apply the relevant advanced technical knowledge to handle Marine Cargo and Freight Insurance Insurance claims effectively. Participants will learn to apply the scope and coverage of Marine Cargo Insurance policies, and evaluate the various policy conditions, extensions and exclusions therein in the adjustment of such claims. They will also understand and be able to apply policy excess, salvage, general average and other insurance relevant clauses in claims settlements. Case studies will be shared to enhance participants understanding of this subject matter. Understanding Construction Insurance Risks And Claims 17 & 18 June Mon & Tue Intermediate This 2-day programme is designed to equip participants with a strong grounding and understanding of the technical aspects of engineering and construction risks, as they apply to insurance. The knowledge acquired will guide participants in the assessment and underwriting of construction risks, as well as the handling and evaluation of such claims. Apart from lectures, case studies, discussions and interactions, there will be an opportunity for participants to make a site-visit to an appropriate construction site. This will enable them to appreciate construction issues better from a practical point of view Fundamentals Of Commercial General Insurance 17, 18 & 19 June Mon, Tue & Wed Introductory The 3-day course aims to equip participants with essential knowledge and understanding of the main commercial general Insurance products available to businesses and commercial enterprises. Such insurance products include Fire Insurance, Theft Insurance, Commercial Special Risks Insurance, Business Interruption Insurance, Work Injury Compensation Insurance, Public Liability Insurance, Professional Indemnity Insurance, Director s & Officer s Liability Insurance, Commercial Motor Insurance, Marine Insurance, Construction & Engineering Insurance, Fidelity Guarantee Insurance, Credit Insurance, Insurance Bonds and Group Personal Accident Insurance. $ $ $51.00 $ $ $56.10 Overseas Participant $ $1, $ $1, $ Overseas Participant $1, $1, $ $1, $ Overseas Participant $1, $ $ $76.50 $ $ $84.15 Overseas Participant $495.00

9 09 June A Practical Understanding Of Cyber Insurance Risk Management 19 & 20 June Wed & Thu Intermediate There has been much discussion recently on cyber risk exposures faced by enterprises and their related risk management solutions. Cyber Insurance is definitely one of the key solutions in addressing such risks. However, do we really understand Cyber Insurance as it is now? This programme covers the nature of cyber risks, trends and issues around the globe and examines the Cyber Insurance market in detail, including market trends, policy coverages, underwriting, claims, cyber-related vendor service, e.g. pre-loss and postloss service reviews. It also examines the factors to be considered when looking for Cyber Insurance solutions. Reinsurance Contract Certainty Workshop 21 June Fri Intermediate In the past, a deal now, details later culture was prevalent in the international insurance and reinsurance markets. This resulted in costly litigation, financial and reputational risk for insurance buyers, intermediaries and insurers. This intensive 1-day workshop covers the fundamentals of contract certainty as applicable to reinsurance contracts. Clarity for both insurer and reinsurer on the terms and conditions of the reinsurance policy prior to inception/renewal will be addressed. They will examine and assess the contract certainty of sample reinsurance contracts through actual case studies culminating in hands-on contract vetting exercises. Introduction To Enterprise Risk Management 24 & 25 June Mon & Tue Introductory This 2-day programme covers the latest update to the Enterprise Risk Management Framework which aims to help organisations improve the way they identify, evaluate, manage risk and seize opportunities in achieving their strategy by encouraging a riskconscious corporate culture. Guidance (including useful references on commonly used ERM frameworks and templates) will also be provided to enable participants to help their organisations establish a formal ERM process, as well as respond to and manage risks in a more effective and efficient manner. Fundamentals Of Upstream And Offshore Energy Insurance NEW 28 June Fri Introductory This course requires no prior knowledge of the Oil & Gas sector or related insurances. It gives an overview of the Exploration, Development and Production phases of an oil/ gas reservoir and the related risks for Oil Companies & Contractors and insurances available. The module is useful for those beginning a career in upstream energy insurance and those requiring a broad understanding of the principles and practices of upstream energy insurance. $ $ $64.52 $ $ $70.97 Overseas Participant $417.45

10 10 July Underwriting Project Cargo Insurance 1 & 2 July Mon & Tue Intermediate This 2-day programme covers the underwriting of Project Cargo Insurance (including DSU/ALOP). Inception-feasibility studies including but not limited to site/locations and feasibility of transporting complex prototype heavy equipment - to its final positioning and testing will be dealt with exhaustively during this programme. Detailed information will be shared relating to the full aspects of understanding and formulating a cargo programme for cargo material damage in Section 1 and DSU/ ALOP in Section 2 of the policy. The underwriting, risk management (monitoring of the critical items) and claims aspects will be deliberated. Key Emerging Liability Risks - Underwriting & Claims 3 & 4 July Wed & Thu Intermediate In recent times, the world has changed dramatically, resulting in new and a greater variety of emerging risks to businesses and consumers. This 2-day programme will outline the legal liability exposures that could arise from economic growth and productivity while examining whether current Liability Insurance underwriting and claims capabilities are adequate to handle them. It specifically covers the underwriting and claims aspects of key emerging liability risks. The Art Of Reinsurance Management 3, 4 & 5 July Wed, Thu & Fri Intermediate This 3-day intensive programme aims to equip participants in the practical aspects of Reinsurance. It will cover how proportional and non-proportional reinsurance treaty businesses are conducted and will examine the application of legal principles governing the contracts (and clauses) of reinsurance. Detailed strategies involved in placing and designing outward reinsurance and underwriting inward reinsurance shall also be covered. Freight & Transport Liabilities - Managing Risks & Liabilities On The Move NEW 8 & 9 July Mon & Tue Intermediate This programme provides participants with a detailed insight of Freight & Transport Liabilities commonly encountered by entities in the Freight Forwarding and Marine Transport industry. The changing roles of and liabilities imposed on freight forwarders, bailees and carriers shall be examined in tandem with the scope of cover and exclusions under the relevant insurance policies available to address such risk exposures. Participants will learn the methods of managing these risks as well as the underwriting process in assessing such liabilities from an insurance perspective. Case studies will be shared to enhance participants understanding of these areas. IFRS & Its Impact On Insurance 11 July Thu Introductory Insurers are bracing themselves for significant changes to the accounting for insurance contracts under IFRS 17 Insurance Contracts. While the change is still a number of years away, insurers are already starting to get themselves ready. In addition, the accounting for the assets side of an insurer s balance sheet will also be undergoing changes with FRS 109 Financial Instruments. This course will provide an in-depth understanding of the requirements of IFRS 17 and their implications to insurers. It will also provide an overview of FRS 109. Insurance professionals will be able to gain practical knowledge of the new standards. $1, $ $ $1, $ $ Overseas Participant $1,252.35

11 11 July Agriculture Risks: Production, Insurance and Reinsurance NEW 11 & 12 July Thu & Fri Intermediate This two-day programme addresses the insurance schemes and risk management tools used in protecting the Agriculture Sector on a global basis. Detailed methodologies used in assessing agriculture risks will be examined. It will cover Agri reinsurance as a complement to Agri insurance, with a focus on the challenges in pricing the specificities of agriculture risks. A presentation on crop modelling will be incorporated. Participants understanding and application of these concepts will be enhanced via a visit to a farm or agricultural producer in Singapore. Commercial Property And Business Interruption Underwriting 15, 16, 18, 19 & 22 July Mon, Tue, Thu, Fri & Mon Intermediate It aims to provide candidates with the knowledge and skills to assess, as well as underwrite property risks and business interruption in commercial lines. In particular, it deals with commercial property risks and their management, examines common causes of loss, surveys, insurance products, and offers guidelines in property underwriting. It covers various products such as Fire Insurance, Theft Insurance, Construction Insurance, Engineering Insurance, and Business Interruption Insurance from application, inception to the completion of the underwriting process. The Nuts & Bolts Of Treaty Reinsurance: Proportional Treaty Reinsurance 15 & 16 July Mon & Tue Intermediate Reinsurance may be a relatively simple concept to grasp. However, at the operational level, some of its practices and technicalities can be quite complex and difficult to comprehend. This is at least to the uninitiated, or those still new to reinsurance. Through lectures, case studies and discussions conducted during this 2-day programme, participants will be equipped with detailed technical and practical knowledge of how the different types of Proportional Reinsurance Treaties can be structured and used in the reinsurance market and most importantly, the thought processes behind such practices. The Nuts & Bolts Of Treaty Reinsurance: Non-Proportional Treaty Reinsurance 17, 18 & 19 July Wed, Thu & Fri Intermediate Although many insurers in Asia still place their core reinsurance on a Proportional basis, there is a continuing global trend towards the use of Non-Proportional Reinsurance, whether on a Facultative or Treaty basis. Through practical exercises and lectures during this 3-day programme, participants will acquire detailed technical and practical knowledge of how the different forms of Non-Proportional Reinsurance can be structured and used in the reinsurance market, and most importantly, the thought processes behind such practices. Motor Insurance Claims: Contractual Rights & Obligations 18 July Thu Intermediate This 1-day programme will provide participants with the necessary knowledge to effectively manage the Motor Insurance claims process. Participants will also learn about the information required to support the claim decision-making process. $1, $ $ $1, $ $ Overseas Participant $1, Singapore-Based Participant After 50% FTS Funding After 90% FTS* Funding $ $ $96.05 Overseas Participant $ $1, $ $ $1, $ $ Overseas Participant $1, $1, $ $ $2, $1, $ Overseas Participant $1,922.80

12 12 July Specialist Liability Risks: A Focus On Commercial Crime Insurance & Cyber Insurance NEW 22 & 23 July Mon & Tue Intermediate This programme focuses on the underwriting aspects of as well as operative clauses, provisions, conditions, exceptions and extensions that are contained in the policy wordings of Commercial Crime Insurance and Cyber Insurance, so that participants can enhance their knowledge and understanding of such insurance products. This programme will also focus on the differences between both these insurance products. Techniques of developing such classes of business and achieving growth in market share of these products will be covered as well. Reinsurance Contract Treaty Wordings 22 & 23 July Mon & Tue Intermediate Reinsurance documentation used in 2017 is in many cases substantially more complex than that used even 5 years ago. Through the use of case studies, lectures and practical exercises, this 2-day programme aims to equip participants with the confidence and ability to comprehend, prepare and/or check reinsurance documentation with a more questioning and professional approach. Although there will be some discussions on Facultative wordings, e.g. with regard to Contract Certainty and to highlight differences visà-vis Treaty wordings, this programme will deal mostly with Treaty wordings. Nevertheless, this will be an excellent programme to cement the participants overall knowledge of reinsurance. Technical Reinsurance Accounts 24, 25 & 26 July Wed, Thu & Fri Intermediate Reinsurance may be a relatively simple concept to grasp. However, at the operational level, some of its practices, especially on technical accounts, can be quite complex and difficult to comprehend. This is at least to the uninitiated, or those still new to reinsurance. Through lectures, exercises and discussions during this 3-day programme, participants will acquire detailed technical and practical knowledge of how the technical accounts for Proportional and Non-Proportional Reinsurance Treaties and Facultative are prepared and processed. Reinsurance PLUS 29, 30 & 31 July Mon, Tue & Wed Intermediate This 3-day programme primarily aims to provide an opportunity for those involved in reinsurance to learn, confirm, clarify and expand their reinsurance knowledge. It works extremely well as a follow-up to our very successful The Nuts & Bolts Of Treaty Reinsurance: Proportional & Non-Proportional Reinsurance series of programmes. Considerations of structure and pricing will be an integral part of the programme. In addition, participants will learn about how the main classes of insurance may differ when it comes to reinsurance, e.g. Life and Marine. $1, $ $ $1, $ $ Overseas Participant $1, $1, $ $ $2, $1, $ Overseas Participant $1, $1, $ $ $2, $1, $ Overseas Participant $1,922.80

13 13 August Underwriting Of Group Employee Benefits Insurance 1 & 2 August Thu & Fri Intermediate This 2-day programme aims to provide participants with a firm foundation to underwrite Group Employee Benefits Insurance. It also aims to enable marketing personnel, brokers and other intermediaries to be more effective in developing and retaining their employee benefits prospects by rendering them the appropriate technical advice. Employers will also find this programme useful in enhancing their understanding of Employee Benefits Insurance. Jewellers Block Insurance 5 August Mon Intermediate This 1-day programme will equip participants with an understanding of the Jewellers Block Insurance market and the terminologies associated with it. By understanding the policy terms, provisions and conditions, participants will gain an insight into the associated risk exposures, and understand how Jewellers Block risks are assessed, how control measures are put in place and how claims are settled. Underwriting & Claims Aspects Of Commercial General Liability Insurance 15 & 16 August Thu & Fri Intermediate The demand for Liability Insurance has been growing steadily in the region, in tandem with economic development and restructuring, and as a result of growing awareness of consumer rights and corporate accountability. This 2-day workshop will equip participants with practical knowledge of General Liability Insurance policy coverage, including the various liability policy forms and their features. Participants will also learn about the legal foundation on which liability arises, as well as the various underwriting and claims practices adopted in the key markets. Property Damage & Business Interruption Claims 19 & 20 August Mon & Tue Intermediate Claims service is of the utmost importance to every policyholder and insurance/risk manager. This 2-day programme provides an insight into the management of property and business interruption claims with an examination of the respective roles of insurers, brokers, loss adjusters, forensic accountants, forensic scientists, lawyers, and other consultants. Guest speakers from these claims specialists will also share their knowledge and experience enabling participants to have a varied perspective of such claims. Through the use of claims examples via inter-active sessions, participants will acquire a practical knowledge of technical claim principles. Liability Insurance Underwriting 19, 20, 21 & 22 August Mon, Tue, Wed & Thu Intermediate It aims to provide candidates with a firm understanding of the pertinent knowledge and skills required in underwriting the various classes of commercial liability insurance namely, Work Injury Compensation Insurance; Public And Product Liability Insurance; Directors And Officers Liability Insurance; Professional Indemnity Insurance; as well as other Specialist Liability Insurance such as Cyber Liability, Product Recall, Environmental Impairment Liability (EIL) Insurance and Terrorism Liability Insurance. It also covers Emerging Risks which could have a major impact on society and industry. It also helps candidates to understand how underwriters evaluate and manage liability risks, in terms of the information required; the common features of liability policies; as well as the underwriting management and risk management aspects for a book of Commercial Liability Insurance business. Singapore-Based Participant After 50% FTS Funding After 90% FTS* Funding $ $ $66.30 Overseas Participant $390.00

14 14 August Directors & Officers Liability Insurance 22 & 23 August Thu & Fri Intermediate This 2-day programme will provide participants with a strong foundation in Directors and Officers (D&O) Liability Insurance. This programme will enable participants to gain an overview of the market for D&O Insurance, explain the insuring clauses, policy conditions, exclusions and extensions, as well as identify risk exposures. Key topics include an overview of the D&O Liability Insurance policy. September Marine Cargo Insurance: Underwriting, Claims & Risk Management In Dry & Liquid Bulk 5 & 6 September Thu & Fri Intermediate In this 2-day programme, participants will have a good understanding of liquid & dry bulk; its characteristics, its peculiar behaviours and the rigours they go through when being shipped from origin to destination. The programme will equip participants with the required knowledge in order to better underwrite such goods. The presentations will also engage participants in claims aspects and risk management. Participants will have an opportunity to see this class of business through an underwriter s and a marine loss control engineer s eyes. This is particularly valuable as such engineers have the necessary seafaring experience and are familiar with the processes involved in the shipment of such cargoes, which puts them in good stead to perform underwriting and risk management in this area. Liability Insurance Issues: Civil Liability, Negligence, Vicarious And Strict Liability 12 & 13 September Thu & Fri Intermediate This 2-day programme addresses four of the most basic tenets underpinning legal liabilities i.e. civil liability, negligence, vicarious and strict liability. It covers the history of the development of such liabilities through case studies and analyses the trend in legal decisions arising from recent developments in Singapore, UK and other jurisdictions. Participants will learn how to apply the relevant legal principles in handling liability insurance from both underwriting and claims handling perspectives. Brokers will also be better equipped in advising their clients concerning the placement and design of their liability insurance programmes. A Practical Understanding Of CAR & EAR Insurance 16 & 17 September Mon & Tue Intermediate With the emerging economies in Asia back on a growth trends, there are increasing numbers of large infrastructure development projects cropping up all across the region. Consequently, the demand for Construction and Engineering-related Insurance covers has grown steadily in the region. Through lectures and case studies, you will acquire sound technical knowledge of one of the main Engineering Insurance classes to effectively underwrite this class of business. Claims aspects will also be covered during this 2-day programme.

15 15 September Insights Into Motor Insurance Claims 18 September Wed Intermediate The 1-day programme seeks to equip practitioners with a better understanding of contractual obligations binding the insured and the insurer in a typical motor insurance policy. Important policy terms and conditions and what this means will be explained. There will also be case study examples to demonstrate how these apply, including an example of a court award and basis of the judgement. The programme will also help participants to gain practical insights into claims procedures that will help them to be more effective, and to provide a more positive customer experience when handling a claim. Fundamentals Of Personal General Insurance 19 & 20 September Thu & Fri Introductory The 2-day course aims to provide participants with the essential knowledge and understanding of the main personal lines of general Insurance products available to individual and families. Such insurance products include Private Motor Car Insurance, Personal Property Insurance, Personal Accident Insurance, Travel Insurance, Foreign Domestic Worker Insurance and Hospital Cash Insurance Understanding Singapore Motor Insurance Principles & Practices 23 & 24 September Mon & Tue Introductory This 2-day course provides a comprehensive in-depth study of the main provisions of the Motor Vehicles (Third-Party Risks and Compensation) Act, as well as the structure and practices of the Motor Insurance industry in Singapore. Reinsurance Contract Certainty Workshop 25 September Wed Intermediate In the past, a deal now, details later culture was prevalent in the international insurance and reinsurance markets. This resulted in costly litigation, financial and reputational risk for insurance buyers, intermediaries and insurers. This intensive 1-day workshop covers the fundamentals of contract certainty as applicable to reinsurance contracts. Clarity for both insurer and reinsurer on the terms and conditions of the reinsurance policy prior to inception/renewal will be addressed. They will examine and assess the contract certainty of sample reinsurance contracts through actual case studies culminating in hands-on contract vetting exercises. Fundamentals Of Commercial General Insurance 25, 26 & 27 September Wed, Thu & Fri Introductory The 3-day course aims to equip participants with essential knowledge and understanding of the main commercial general Insurance products available to businesses and commercial enterprises. Such insurance products include Fire Insurance, Theft Insurance, Commercial Special Risks Insurance, Business Interruption Insurance, Work Injury Compensation Insurance, Public Liability Insurance, Professional Indemnity Insurance, Director s & Officer s Liability Insurance, Commercial Motor Insurance, Marine Insurance, Construction & Engineering Insurance, Fidelity Guarantee Insurance, Credit Insurance, Insurance Bonds and Group Personal Accident Insurance. $ $ $51.00 $ $ $56.10 Overseas Participant $ $ $ $86.02 $ $ $94.62 Overseas Participant $ $ $ $76.50 $ $ $84.15 Overseas Participant $495.00

16 16 September Marine Hull: Understanding Vessels And Insuring Them 26 September Thu Intermediate Ships and vessels present significant risks and learning how to assess and insure the physical damage, business interruption (Loss of Hire) and third-party liability aspects of such risks is vital for Marine Hull insurance practitioners. This 1-day programme covers the above aspects in addition to the essential coverage afforded by Marine Hull insurance covers. It shall examines how Hull insurance and Protection & Indemnity (P&I) fit together to provide seamless coverage. It will also address the types of claims that might occur and how they should be handled to provide an expeditious settlement. Underwriting Offshore Energy Insurance 27 September Fri Intermediate The South-east Asian region is an area rich in oil and gas reserves and this has consequently spawned the development of a sizeable regional Energy Insurance market. This 1-day programme is aimed at providing participants with deep practical insights into this specialist class of insurance, including the scope of the commonlyoffered Offshore Energy Insurance covers. It will also provide an overview of the physical and other hazards that need to be considered in underwriting such risks, as well as an appreciation of how claims arising from such covers are handled and settled. $ $ $ $ Overseas Participant $ $ $ $84.15 $ $ $92.57 Overseas Participant $ October Disputes In Motor Claims 7 October Mon Introductory All Motor Insurance practitioners, including claims personnel, can benefit from attending this programme. This programme will cover key areas of the Motor Insurance policy, specifically Sections 1 and 2, and will highlight important terms and conditions of the insurance contract, including the roles and obligations of each party. Participants will better understand the requirements of the MCF (Motor Claims Framework) governing various stakeholders, including how relevant legislations are enforced by the authorities and interpreted by interested parties. The do s and don ts at the location of accident/incident, report filing, submission of Own Damage claims as well as seeking recoveries for uninsured losses against third party insurers will also be explained. The key learning outcome for participants attending this programme is to acquire deeper insights into why disputes arise in Motor Insurance claims. Through this programme, participants learn to identify potential problems at the onset to prevent disputes from arising. With more clarity on the claims process and deeper understanding of how the contract works, participants can steer a more positive claims outcome for customers.

17 17 October Insights Into Claim Fraud 8 October Tue Intermediate It is reported that insurance fraud accounts for 10% of all incurred claims paid by the insurance industry each year. In the USA alone, this can amount to tens of billions of dollars. This 1-day programme will draw participants attention to the different types of claims fraud, by distinguishing between hard fraud and soft fraud. Participants will also learn the reasons for the rising trend in soft fraud and the prevalent types of soft fraud today. With the aid of case studies, the programme will also highlight how soft fraud can be detected, investigated and tackled. Marine Insurance A Foundation Workshop 9 & 10 October Wed & Thu Introductory This programme focuses on how the maritime shipping world works, the important shipping documentation involved, specific marine insurance law and why marine insurance is different from all other classes of insurance. It also covers marine insurance claims matters and gives an overview of the various classes of marine insurance. Maritime cyber risks will also be addressed so that participants can enhance their knowledge and understanding of Marine Insurance. Emerging Marine Insurance Issues: Including Cyber Risks & Products Updates NEW 11 October Fri Intermediate This 1-day programme focuses on the many risks and headwinds that the marine insurance market is currently facing. Issues covered include maritime piracy updates, developments of marine insurance law on proximate cause following recent legal cases, new international rules (such as the new 2016 York Antwerp Rules) and convention changes (such as the impending reduction of the cap on Sulphur emissions) affecting insurance. Maritime cyber risks shall also be examined including common cyber exclusions and the development of new cyber products to address such risks. The Nuts & Bolts Of Treaty Reinsurance: Proportional Treaty Reinsurance 14 & 15 October Mon & Tue Intermediate Reinsurance may be a relatively simple concept to grasp. However, at the operational level, some of its practices and technicalities can be quite complex and difficult to comprehend. This is at least to the uninitiated, or those still new to reinsurance. Through lectures, case studies and discussions conducted during this 2-day programme, participants will be equipped with detailed technical and practical knowledge of how the different types of Proportional Reinsurance Treaties can be structured and used in the reinsurance market and most importantly, the thought processes behind such practices. The Nuts & Bolts Of Treaty Reinsurance: Non-Proportional Treaty Reinsurance 16, 17 & 18 October Wed, Thu & Fri Intermediate Although many insurers in Asia still place their core reinsurance on a Proportional basis, there is a continuing global trend towards the use of Non-Proportional Reinsurance, whether on a Facultative or Treaty basis. Through practical exercises and lectures during this 3-day programme, participants will acquire detailed technical and practical knowledge of how the different forms of Non-Proportional Reinsurance can be structured and used in the reinsurance market, and most importantly, the thought processes behind such practices. $1, $ $1, $ Overseas Participant $1, $ $ $ $ Overseas Participant $ $1, $ $ $1, $ $ Overseas Participant $1, $1, $ $ $2, $1, $ Overseas Participant $1,922.80

18 18 October RBC Framework For Singapore Insurers (Life & Non-Life) 17 & 18 October Thu & Fri Intermediate Through lectures and discussions, participants will acquire an indepth understanding of the Risk-Based Capital (RBC) regulatory framework for Singapore insurers, its scope and objectives, as well as the various constituent components making up the statutory capital requirements. Participants will also learn to apply the knowledge to the preparation, checking, compilation and consolidation of the MAS statutory returns. Reinsurance Programme Designing & Buying 24 & 25 October Thu & Fri Intermediate This is highly-interactive programme that focuses on property and liability reinsurance programme design with in-depth coverage of pricing and the key issues associated with such classes of reinsurance. It also covers Alternative Risk Transfer (ART) which is increasingly used in the market as a substitute for traditional forms of reinsurance and provides an insight into the future of reinsurance. E-Learning VIA SCI SKILLS SERVE Reading & Understanding Insurance Financial Statements: E-Learning Approach Insurance professionals today are often expected to read and interpret financial statements in the normal course of their work, whether this is to better understand the business operations of their potential clients, or to assess the financial strength of the insurance and reinsurance entities that they deal with. Through e-learning mode, insurance professionals, especially those without formal accounting concepts, terminologies and practices that will enable them to interpret and analyse financial statements competently and with greater confidence. Submission Of MAS Returns: E-Learning Approach Through e-learning mode, participants will acquire a good understanding of the requirements and be able to prepare the statutory returns required to be submitted to MAS. This course will comprise the MAS returns relating to the financial performance of the insurer effective for use from 2019 and also the current risk-based capital solvency calculations. Statutory Accounting Principles & Accounting For Insurance Contracts: E-Learning Approach Through e-learning mode, participants will acquire a good understanding of the Singapore Statutory Accounting Principles & Accounting for Insurance Contracts (FRS 39 & FRS 104) that they will apply to workplace situations involving the preparation, recording, processing, checking, consolidation and/or interpretation of financial statements and accounts for insurance entities. Singapore-Based Participant $ Singapore-Based Participant $ Singapore-Based Participant $267.50

19 19 Adminstrative Information FOR TECHNICAL TRAINING Registration Policy Registrations should be made online at Before registering, participants should refer to the For Whom section of the respective Programmes, to ensure that they meet the recommended experience and programme prerequisites. A good command of English language is essential. The SCI reserves the right to reject any participant who does not meet the recommended experience and programme prerequisites. SCI will only confirm the programme and will send a Programme Confirmation to participants (at the address as provided in the Registration Form) once the minimum enrolment for the programme has been met or one month before the programme commencement date, whichever is earlier, and provided that the full payment has been received. If the programme is cancelled or postponed, SCI will notify participants by one month before the programme commencement date. SCI reserves the right to make changes to the programme details owing to unforeseen circumstances. Accommodation for Overseas Participants Overseas participants are required to book the accommodation using the hotel booking form and make the accommodation payment directly to the hotel. Overseas participants should book their accommodation and air tickets ONLY after they have received the Programme Confirmation from the SCI. Attendance Policy Participants must attain a minimum 75% attendance for the programme to be awarded with the Certificate of Attendance (COA). CPD Hours CPD hours awarded by SCI are recognised by GIA for fulfilling the CPD requirements set out under the GIA s Guidelines on Continuing Professional Development. The FTS is available to eligible entities at a 50% funding level of programme fees, subject to all eligibility criteria being met. Singapore Citizens aged 40 years and above are eligible for 90% co-funding of direct training costs, subject to a cap of S$2,000 per participant per programme, with effect from 1 July FTS claims may be made only for programmes as listed in the FTS Programme Directory with the specified validity period. For more information, please refer to: programmes/pages/ibf-fts.aspx Note: FTS Funding does not apply to overseas-based participants/delegates, as well as ancillary expenses of participants/ delegates, whether they are from Singapore or overseas. MCF-Manpower is available for the development of manpower, training initiatives and capabilities within the maritime industry. Accessible to companies and company supported individuals within the maritime sector, the fund focuses on developing and enhancing the pertinent skills of employees. SkillsFuture Credit For a list of SCI s SkillsFuture Credit programmes, please refer to the SCI website. Withdrawal / Postponement Policy Please refer to the SCI website at: for the respective programmes.

20 ABOUT Singapore College of Insurance The Singapore College of Insurance (SCI) is a not-forprofit professional training and education body set up in 1974, as part of Singapore s efforts to develop as a financial hub. For more than 43 years, the SCI has remained focused in its efforts to upgrade the technical expertise of insurance and financial services practitioners, and to provide them with professional advancement opportunities, through its series of practiceoriented programmes and internationally-accredited qualifications. Since the late 1970s, the SCI has also played the role of an industry examination body to conduct regulatory examinations for those wishing to join the financial advisory, life and general insurance industries. Since 2009, the SCI has also expanded its role to include talent development programmes, such as the Insurance Executive Scholarship Programme (IESP) and the Insurance Management Associate Programme (imap) that have succeeded in attracting and placing numerous fresh tertiary talent into the varied functions in the industry. The SCI was voted the Asia Insurance Industry Educational Service Provider of the Year in 1997, 2001, 2007 and It has international links with professional bodies, such as The Chartered Insurance Institute (CII), The Chartered Institute of Loss Adjusters (CILA), The American College (TAC), The Life Office Management Association (LOMA), LIMRA and The Australia and New Zealand Institute of Insurance and Finance (ANZIIF) as well as with other training institutes in the region, through its involvement in the ASEAN Insurance Education Committee(AIEC) projects. The SCI has also actively helped to set up the Asia-Pacific Risk and Insurance Association (APRIA) to further insurance education, and to promote links between academia and the industry. Singapore College of Insurance 9 Temasek Boulevard #14-01/02/03 Suntec Tower Two, Singapore General Enquiry: (+65) Fax: (+65) talk2us@scidomain.org.sg Website: Singapore College of Insurance CPE Registration No: M Period Of CPE Registration: From 26 September 2015 to 25 September 2019