Peace of Mind During Uncertain Times

Transcription

1 Peace of Mind During Uncertain Times Franchise Opportunity Delta DEVELOPMENT Group 5535 W. 56th Avenue, Suite 104 Arvada, CO Phone: Fax: This advertisement is not an offering. An offering can only be made by a prospectus filed first with appropriate agencies of the respective filing states. Such filing does not constitute approval by such agencies.

2 An outstanding opportunity based on an outstanding business model. If you re involved in the construction trades, chances are you ve seen your bottom-line dramatically affected as the economy is in flux. But what if you were able to own a business that had the potential to thrive no matter what the economic environment brings? Delta Disaster Services was launched in 2006, as a licensed, accredited, full-service property restoration firm. Delta Disaster Services was founded in Denver with a distinctive purpose and vision. It was created as a test or prototype in a new market to directly demonstrate how the business is to be accomplished from developing new contacts and handling claims to performing and subcontracting work. And whether we re repairing damage from fire, flood, mold, ice or other environmental problems, our mission is clear: To restore property and valuables to the condition they were in before the event and to make the process as easy and worry-free for our clients as possible. We re proud to report we re not only highly recommended by insurance professionals and consumers, but we were listed in 2009 as one of the Top 500 Remodelers in the nation! Delta Disaster Services occupies a unique market niche within the huge disaster services industry. Unlike most companies which just handle water extraction and related services, we provide clients with complete and total restoration service solutions from emergency mitigation services all the way to general reconstruction, one call does it all! Delta Disaster Services has established itself as a reputable company in a competitive market and provided quality solutions to hundreds of customers over the years. Now, we are looking to expand our operations and are inviting you to join our franchise network. We have an established model already in place. It s a business system that s been planned and refined, down to the last detail from comprehensive training, insurance claims expertise and innovative marketing to the latest technologies and vastly experienced leadership. With over 20 years in the restoration, insurance, and franchise industries, my corporate team and I are ready to share our knowledge and insight to help your business grow. This is a perfect opportunity for a hard-working, licensed general contractor, or other business professional with the experience and qualifications to meet our requirements. It could be your chance for a fantastic future! Michael Mastous / Founder, Delta Disaster Services

3 Unsurpassed customer service As disaster mitigation and construction experts, we are dedicated to delivering excellent customer service. Our system includes: Rapid response. We guarantee a two-hour response time anywhere in our service area. On call 24 hours a day, every day of the week, our crews are ready to be dispatched at a moment s notice. Highly trained, skilled, certified personnel. Before our technicians are hired, they receive a rigorous background check. Delta professionals are uniformed and take an intensive 12-week in-house training program along with continuing education courses. Pre-and post-employment random drug testing is required, too. Our subcontractors are also thoroughly screened. An unwavering commitment by every employee to our core corporate philosophies. It s the key to our growth! A Project Coordinator that is assigned to every job and is the primary contact between the client, the Technicians, Subcontractors and Construction and Mitigation Supervisors. Helping to make the experience as stress-free as possible for the client, the Coordinator makes sure the project runs smoothly and is completed on time and on budget. Providing a professional cleaning crew at the completion of each job. We stand behind our work with a five-year warranty. And we ll show you how to operate your Delta Disaster Services franchise with the same high standards and integrity we ve already put in place. Thank you for taking a lot of stress out of this emergency. You were all so pleasant, professional and organized. I highly recommend your company. - Nancy Bolles Excellent response, explanations, subcontractors and communication. - Eric Smith, customer Trusted to handle loss from start to finish. A broad range of superior services At Delta, we provide clients with a complete range of the highest quality disaster restoration services. Our one-stop-shop solutions include: Water Damage Mitigation and Restoration, Fire Damage Mitigation and Restoration, Emergency Cleaning and Repairs, Board-up Services, Professional Estimation Services, Damage Mitigation, Odor Elimination, Dehumidification and Drying, Mold Remediation, Asbestos Abatement, Debris Removal, Temporary Power, Shoring/Selective Demolition, Full Inventory and Pack-out Services, Secure and Climate-controlled Content Storage, Electronic Restoration, Fire Art Recovery, Document Restoration, Digital Thermal Infrared Imaging, Environmental Consulting and Licensed General Contractor Work. As a franchise owner, offering a wide variety of services means multiple potential revenue streams from a wide customer base including homeowners and commercial clients, plus countless referral sources such as insurance adjusters, fire departments, property managers, subcontractors and more! Experienced. Licensed. Certified. IICRC-Certified in Water and Fire Restoration, Certified in Mold Remediation, Advanced Structural Drying Certification, Expert Witness in Property Damage Disputes, Accredited Teacher of Continuing Education Classes for the Insurance Industry, Licensed General Contractor. Delta Disaster Services is the recipient of the Better Business Bureaus Gold Star Certificate for 2006, 2007 and We re involved in the community too, sponsoring numerous events while also promoting our services.

4 An exciting business opportunity and a chance to help disaster victims! Mr. Mastous experience in property damage and claims understanding is unparalleled in the national realm of restoration individuals...he has both restored and helped insurance companies settle residential and commercial properties from coast to coast. His complete understanding of how insurance claims are settled is a very important benefit to the customers he serves. However, more importantly, his attention to detail and customer service is unrivaled. - R.R., National Property Claims Consultant Exceptionally experienced leadership Before Michael Mastous founded Delta Disaster Services in 2006, he served 20 years in the insurance, restoration, cleaning and franchising industries. Career highlights include: Fire, water, mold and other environmental disasters can strike anyone, anywhere, at any given moment. All of which means disaster mitigation and restoration is a huge industry, unaffected by the economy s ups and downs. The facts are clear: According to the Insurance Information Institute, in 2008, there were 61,433 flood losses in the U.S. totaling $2.6 billion in payments. Over 5 million people in more than 20,200 communities in the U.S. currently hold flood insurance policies. 1 In 2008, there were an estimated 1.5 million fires in the U.S. Direct property loss due to fire reached $1.5 billion. 2 Being promoted from franchise salesman to national and international director of a leading residential cleaning organization. Under his leadership, the company grew to thousands of franchise locations in the U.S. as well as foreign markets. Establishing an insurance disaster restoration firm, with three locations in California, and was involved in large-scale disaster situations, including major fires and earthquakes. Being recruited to create a franchise organization specializing in insurance-referred construction damage, where he established and managed franchises throughout the U.S and was in charge of national marketing. Working as a property claims consultant in large loss adjusting as well as other critical areas, including: adjuster training, settling mold cases and large loss disputes, and being an expert witness in property damage cases. During this time, he worked on cases involving nationally-known disasters the Los Alamos fires, Oklahoma tornadoes, Hurricane Katrina and hundreds of other events. Sensing a market need for a company that could provide consumers and insurers with complete disaster mitigation and restoration solutions, Michael pooled his wealth of knowledge and experience to create Delta Disaster Services. As a franchisee, you ll benefit from his and his entire corporate team s expertise and guidance. 1 FEMA, Floodsmart.gov. 2 U.S. Fire Administration. These represent just a portion of the types and total number of events that require remediation and reconstruction services nationwide each and every year! Delta Disaster Services recognizes the need to help home and business owners when these types of events occur. But the Delta Disaster Services approach is different. We not only provide complete disaster solutions, we re experienced in every aspect of the business. As experts in managing the insurance settlement process, we stand out from the crowd. Delta Disaster Services can help franchisees handle the complexities of dealing with insurance companies, adjusters and claim processes. We ll also teach franchisees how to develop referral relationships with local insurance and other companies who will then refer your business to their insured customers. We thank our insurance company for assigning Delta to help us through our disaster. Delta was always courteous, helpful and committed to timely, quality work. - Mike Clinton, customer

5 Support that is unparalleled in the industry! Delta Disaster Services has developed a corporate-owned franchise prototype a real, operating business model in which our corporate team, as well as our franchisees learn, firsthand, how to start and develop a local business. We are the only franchisor in our industry to operate an actual disaster services business, rather than just overseeing a group of franchised businesses. And because we continually have our fingers on the pulse of the market, we not only know what customers need, but how to quote, manage and complete projects most effectively. With a fully operating business model, we are able to provide the knowledge and the support that franchisors need to run businesses efficiently. Our extraordinary support services include: Thorough training in critical areas. And thanks to our fully operational franchise prototype, franchisees get hands-on, real-time training. We ll take you on dozens of actual, in-progress jobs! Onsite start-up assistance and periodic field visits from a corporate representative. A confidential operations manual, a valuable tool you can use right from the start. Access to our exclusive Delta Restoration Software (DRS), designed to automate many of the critical steps of each project from initial budgets through to job completion. As experienced marketers, we ll provide a dynamic, detailed marketing plan not only referral sources, but exciting ways to network and attract new clients: participating in trade shows, presenting seminars to insurance adjusters and business owners, blasts, direct mail programs to insurance agents and more! Guidance on ordering initial equipment and supplies. Assistance with site location and design. A franchise will require approximately 5,000 square feet of space approximately 2,000 square feet will be used for office personnel; the remaining space will be devoted to storage of equipment, vehicles, inventory of clients belongings and an ozone chamber. Delta is committed to helping every franchisee run a proper, reliable, trusted operation. We ll never sacrifice quality for the sake of aggressive expansion! I have never seen such outstanding workmanship. This is a company that is dependable, service-oriented and trustworthy. - Linda Clayton, Center for Hearing, Speech and Language, customer Unrivaled benefits There are countless other advantages to becoming a Delta Disaster Services franchise owner, including: Owning a tried-and-true business with established standards and procedures, including special Project Initiation and Project Completion Processes. And our business model and payment systems attract and retain top subcontractors! Being privy to our insider knowledge of the insurance industry and the complex world of processing claims and dealing with adjustors and property owners. Our insurance settlement expertise can help make the process go smoothly and efficiently, get a reasonable settlement and maximize your potential! Gaining from our insight into insurance companies and cross-referral relationships from subcontractors. Operating a business which utilizes cutting-edge technologies, including: Xactimate Cost Estimating software (used by most insurance companies and adjusters), advanced drying equipment and state-of-theart testing equipment such as Digital Thermal Infrared Imaging.

6 Make a great career move now! Are you looking for an extraordinary business opportunity? A career in which you can thrive no matter what the economic climate brings? Becoming a Delta Disaster Services franchisee could be your chance for a recession-resistant future! We are presently looking for a select group of individuals to become franchise owners. To qualify, you must have a strong work ethic and values, and ideally have a General Contractor s license and direct operations experience with a construction or remodeling company that has a solid track record. You ll also need great networking and customer service skills as well as the persistence and determination necessary to build a business. In exchange for your commitment to the Delta Disaster Services brand, we ll be there to provide the training, tools, and ongoing support you need to develop your business. So take the next step! To find out more about the Delta Disaster Services opportunity, complete our confidential evaluation form. If we feel the match is there, we will work with you to set up a meeting where we ll learn about each other, discuss all of the important details, and provide you with a full set of documentation that will allow you to make an informed decision. Thank you for your interest in Delta Disaster Services franchise program. We look forward to hearing from you!