Global disaster response

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1 Financial institutions Energy Infrastructure, mining and commodities Transport Technology and innovation Life sciences and healthcare Global disaster response Catastrophic and mass disasters

2 Global disaster response Our strengths Urgent response and quality advice The first 24 hours after a disaster are crucial. Our team prides itself on being available within that crucial period to assist in responding to media inquiries and diffusing corporate concern. We understand the importance to a client of having a dedicated team to ensure quality and consistency. In that regard, we have a client focused approach to make sure we are investing the resources and time necessary to handle a disaster effectively to avoid major interruptions to business operations. Our team uses cutting edge technology solutions to increase efficiency and deliver consistent quality advice on a global scale. Matter management We look at our clients as valuable partners in which we communicate on a consistent basis to make sure we are tailoring our approach to fit their needs and objectives. We are also keenly aware of the constraints on time and the need to have points of contact to get directly to the information needed as quickly and effectively as possible. In that regard, we have the following offerings available: Matter scoping and planning Budgeting Reporting Knowledge management (forms, templates, checklists) ediscovery readiness assessment (data retention, IT management, risk assessment) File and document sharing portals Centralized document management Proprietary client dashboard Process improvement and feedback loops Cost control Class action experience Our Global Disaster Response team has extensive experience in early case assessment which may involve attacking the justification for class certification, merits of the complaint and/ or appropriateness of the venue. This early case assessment allows our clients to plan and budget for the day-to-day impact of the litigation on their business. We have a solid track record of early disposal of class action and multidistrict litigation either through denial of class certification or motions for summary judgment or dismissal. We have defeated numerous class action suits and in doing so, we also lay the groundwork for successful appeal results. Our lawyers have served as national coordinating trial counsel, national discovery counsel and regional counsel in some of the most high-profile class action suits in the world. We are assisted by our ediscovery lawyers who are dedicated solely to ediscovery and litigation support management with the goal of reducing litigation costs and potential liabilities inherent to our electronic world. Client communication tools Work product libraries More than 50 locations, including Houston, New York, London, Toronto, Hong Kong, Singapore, Sydney, Johannesburg and Dubai. Attorney advertising 02 Norton Rose Fulbright February 2016

3 Catastrophic and mass disasters Global Discovery Solutions ediscovery Through our integrated Global Discovery Solutions team, we leverage our expertise, best-in-class processes and mature methodologies to provide end-to-end ediscovery and document review solutions on a global scale. With over 1,200 litigators worldwide and decades of experience handling a full array of lawsuits, investigations, and arbitrations on a global platform, Norton Rose Fulbright has earned a reputation for innovative, practical, and cost-effective discovery solutions for clients across the globe. We are pioneers in the use of stateof-the-art review technology and early adopters of predictive analytics and active learning review technology to reduce costs and improve the quality of review and production. As one of the first to establish an ediscovery practice, Norton Rose Fulbright brings a practical approach to discovery by offering the best people, efficient processes and robust technology to meet the needs of our clients. Norton Rose Fulbright combines the power of people, process and technology to provide a onefirm, one-stop, integrated discovery solution to our clients. We have a global team of ediscovery experts, a cutting-edge, global technology platform, and high-quality, low-cost and efficient document review services, including: Data hosting centers in over 5 locations across the globe which share consistent technology and processes to offer strategic data management options for all your project Technology assisted review powered by advanced data analytics and document prioritization that allows clients to leverage and repurposes practices and processes across projects saving time and effort while ensuring quality and defensibility Robust culling techniques to quickly identify critical business and litigation information Workflows to effectively manage cross-border discovery while satisfying data privacy and data protection requirements Document Review Resources We use dedicated, high-quality, experienced review lawyers to conduct cost effective document review. These experienced review lawyers follow our time-tested methodologies and cutting-edge technology to deliver high quality results. As part of our one stop, end-to-end solution, our lawyers are fully integrated with the trial or investigative team to institutionalize and preserve the knowledge gained from the review. We provide clients access to a secure extranet for review of key metrics and project status updates. Value add services We are highly aware of the multitude of issues that your company faces at the time of a disaster. In response to these issues, we have created tailor made services and products designed to prepare and guide you through a crisis and disaster which include: Emergency response plans Incident Response Planning Outline Catastrophic disaster training OSHA lunch and learn training Disaster preparedness counseling Regulatory compliance/government investigations roundtables Top ten things to do in a crisis whitepaper Data breach coaching Legal updates regarding how to protect your business at the time of a disaster Complex search term calibration methodology based on statistical sampling Project management workflows that coordinate and document each phase across the ediscovery spectrum Competitive flat fee arrangements for small ediscovery matters Norton Rose Fulbright February

4 Global disaster response Our practice Norton Rose Fulbright has formed a cross-functional global disaster response team that prepares and advises clients in responding effectively to the avalanche of events that follow catastrophic and mass disasters. Our mission is to ensure your company is fully prepared and can handle incidents, disasters, crisis, or threats that could potentially jeopardize business, employees or clients. We work with you to recover systems, processes and data for business continuity purposes. Admiralty / marine response We can provide immediate, practical legal advice and assistance from experienced Master mariner casualty lawyers 24 hours a day, seven days a week. We offer our clients access to an emergency response team operating across all time zones in handling marine casualties and the claims and investigations that follow. The team includes qualified mariners admitted in numerous jurisdictions. The team is skilled in advising on complex and environmentally and politically sensitive incidents. We advise on risk management, emergency response plans and take part in routine drills. Our experience covers total or partial loss through collision, explosion or fire, grounding or stranding, salvage, towage, wreck removal, pollution, environmental damage, loss of life and personal injury, damage to rigs, off-shore structures and terminals, regulatory matters and investigations by national authorities. We advise on the P&I and pollution liabilities that flow from casualties. Our experience of marine crisis management extends from the passenger and cruise ship market to dry cargo ships, container ships and tankers where we have been lead advisers in numerous casualties. Arbitration Our long-standing commitment to resolve disputes efficiently is accomplished through the four strong building blocks of our arbitration and alternative dispute resolution (ADR) practice group: mediation, domestic arbitration, international arbitration and the other ADR practices. Reflecting our experience and dedication in this area of law, we have significant affiliations with virtually all ADR institutions, several of which we were instrumental in organizing. We have represented both claimants and respondents in arbitration and ADR proceedings around the world. Many of our lawyers are also certified mediators. Aviation Norton Rose Fulbright represents major aircraft, engine and component manufacturers, airlines and insureds on catastrophic fatalities and personal injury matters. Our catastrophic disaster experience includes aircraft and helicopter accident response, investigation and position coordination and representation in ensuing litigation and governmental inquiry. We have led legal teams for airlines, manufacturers and repair stations following a number of major air disasters, in-flight emergencies and component failures. Catastrophic product liability Norton Rose Fulbright has earned our reputation as a leader in product liability defense. Working together within our clients established defense strategies, we provide solutions to these often complex and high-exposure matters. In addition to serving as lead trial counsel in numerous individual matters, Norton Rose Fulbright also has extensive experience in coordinating and defending large product liability dockets. Our depth of experience and competitive fee structure combine to make Norton Rose Fulbright a leader in product liability litigation. Catastrophic transportation accidents Our lawyers provide around-the-clock response and on-scene investigation for accidents involving trains, cars, trucks, motor vehicles and material handling equipment. If a claim or lawsuit is filed, we have extensive experience in defending catastrophic injury and death matters nationwide. Data security Data loss is a major concern at the time of a disaster. We concentrate on data security and protection, including incident response and breach notification, regulatory investigation response and regulatory defense and litigation. We advise on information management and serve as Breach Coaches to make sure that you understand how to best protect your company s information before and after a crisis or disaster. Data breach Norton Rose Fulbright has worked on high profile data breaches and are skilled at handling the complexity and pressure of such large incidents. Moreover, Norton Rose Fulbright is one of the few firms in the world that is able to address breach investigations and notice across the globe when a breach occurs. Our technology backgrounds and focus on data privacy issues helps us to quickly comprehend the technology and security issues that impact a breach 04 Norton Rose Fulbright February 2016

5 Catastrophic and mass disasters investigation and response and enables us to efficiently manage forensic investigation resources and handle incidents. We proactively handle breaches in a manner that addresses potential regulatory scrutiny and litigation. Should the need arise, we can successfully defend and resolve data breach matters, including complex class actions and investigations. Government and regulatory investigations Companies today are facing major government and regulatory investigations on a frequent basis. Major disasters are the catalyst for these types of investigations. Our lawyers have worked with the SEC, the Department of Justice and other international enforcement authorities to respond when faced with these types of matters. We are inter-connected across jurisdictions, across industry sectors, and across regulatory fronts, enabling our team to advise clients on managing risk, including multi-jurisdictional investigations and compliance matters, wherever they arise. We have acted on some of the world s highest profile domestic and multi-jurisdictional investigations, including high profile criminal investigations and prosecutions. Groundwater contamination We have served as National Counsel representing some of the nation s largest construction and energy companies on major groundwater contamination cases involving benzene and perchloroethylene. We have handled matters in New York, California, West Virginia and the US Virgin Islands. Insurance coverage Norton Rose Fulbright has a recognized and respected name in the insurance market and has worked with underwriters for more than 50 years. We are often called upon to defend the interest of insureds with respect to property and injury coverage claims in a catastrophic disaster. OSHA This team has some of the pre-eminent occupational health and safety practicing lawyers in the world. We were the goto firm to represent an international chemical company in several major explosions that occurred at its refinery resulting in 23 deaths and hundreds of injuries. This case led to the Occupational Safety and Hazard Act enacting the Process Safety Management regulations. Plant and refinery explosions Our team has defended companies in numerous highprofile plant and refinery explosions. With over 40 years of experience, we have worked with companies to mitigate media backlash and reduce the likelihood for a class action. We have had a high success rate with getting these matters dismissed or settled saving our clients from a major expense. We also have experience handling major class actions resulting from plant and refinery explosions. Toxic tort exposure We have handled hundreds of workplace toxic tort cases over the years involving allegations of chronic and acute exposure to a wide variety of products including benzene, asbestos, trichloroethylene, trichloroethane, mercury, lead, MTBE, formaldehyde, sulfur dioxide, hydrogen sulfide, gasoline, beta napthalamine, naphtha, toluene, xylene, styrene, butadiene, silica, paraquat, perchloroethylene, pentachlorophenol, PCBs, dioxins and others, in state and federal courts throughout the country. We have served as lead counsel to handle multijurisdictional and cross-border toxic tort matters and single plaintiff matters. Offshore oil and gas We act for oil majors and offshore contracting companies, industry operators, insurers and major tanker fleet operators worldwide. We are particularly experienced, not only in the highly regulated North Sea but also in the Pacific Rim, the Gulf of Mexico, Canada and Africa. We advise on pollution from ships, pipelines and facilities and highly regarded for our experience in handling casualty and disaster management and response. The lawyers in our team have the necessary OPITO Certification to ensure that they can travel, attend and work safely offshore if required. Norton Rose Fulbright February

6 Global disaster response Global resources Norton Rose Fulbright is a global legal practice. We provide the world s preeminent corporations and financial institutions with a full business law service. We have more than 3800 lawyers based in over 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia. People worldwide 7400 Legal staff worldwide Europe Amsterdam Athens Brussels Frankfurt Hamburg London Milan Moscow Munich Paris Piraeus Warsaw United States Austin Dallas Denver Houston Los Angeles Minneapolis New York Pittsburgh-Southpointe St Louis San Antonio Washington DC Offices Norton Rose Fulbright February 2016

7 Catastrophic and mass disasters Our office locations Canada Calgary Montréal Ottawa Québec Toronto Latin America Bogotá Caracas Rio de Janeiro Asia Bangkok Beijing Hong Kong Jakarta 1 Shanghai Singapore Tokyo Australia Brisbane Melbourne Perth Sydney Africa Bujumbura 3 Cape Town Casablanca Dar es Salaam Durban Harare 3 Johannesburg Kampala 3 Middle East Abu Dhabi Bahrain Dubai Riyadh 2 Central Asia Almaty 1 TNB & Partners in association with Norton Rose Fulbright Australia 2 Mohammed Al-Ghamdi Law Firm in association with Norton Rose Fulbright US LLP 3 Alliances Norton Rose Fulbright February

8 nortonrosefulbright.com Key regional contacts United States Steve Jansma Head of Products, Pharma, Medical and Mass Tort, United States Tel / steven.jansma@nortonrosefulbright.com Canada Alan Rudakoff, Q.C. Senior Partner, Canada Tel alan.rudakoff@nortonrosefulbright.com Europe Chris Warren-Smith Partner, London Tel chris.warren-smith@nortonrosefulbright.com Middle East Patrick Bourke Partner, Dubai Tel patrick.bourke@nortonrosefulbright.com South Africa Malcom Hartwell Partner, Durban Tel malcom.hartwell@nortonrosefulbright.com Australia Tom Martin Partner, Australia Tel tom.martin@nortonrosefulbright.com Asia James Rogers Partner, Hong Kong / Beijing Tel / james.rogers@nortonrosefulbright.com Norton Rose Fulbright Norton Rose Fulbright is a global law firm. We provide the world s preeminent corporations and financial institutions with a full business law service. We have more than 3800 lawyers and other legal staff based in more than 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia. Recognized for our industry focus, we are strong across all the key industry sectors: financial institutions; energy; infrastructure, mining and commodities; transport; technology and innovation; and life sciences and healthcare. Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact. Norton Rose Fulbright US LLP, Norton Rose Fulbright LLP, Norton Rose Fulbright Australia, Norton Rose Fulbright Canada LLP and Norton Rose Fulbright South Africa Inc are separate legal entities and all of them are members of Norton Rose Fulbright Verein, a Swiss verein. Norton Rose Fulbright Verein helps coordinate the activities of the members but does not itself provide legal services to clients. References to Norton Rose Fulbright, the law firm, and legal practice are to one or more of the Norton Rose Fulbright members or to one of their respective affiliates (together Norton Rose Fulbright entity/entities ). The principal office of Norton Rose Fulbright US LLP in Texas is in Houston. Save that exclusively for the purposes of compliance with US bar rules, where Daryl L. Lansdale will be responsible for the content of this publication, no individual who is a member, partner, shareholder, director, employee or consultant of, in or to any Norton Rose Fulbright entity (whether or not such individual is described as a partner ) accepts or assumes responsibility, or has any liability, to any person in respect of this communication. Any reference to a partner or director is to a member, employee or consultant with equivalent standing and qualifications of the relevant Norton Rose Fulbright entity. The purpose of this communication is to provide information as to developments in the law. It does not contain a full analysis of the law nor does it constitute an opinion of any Norton Rose Fulbright entity on the points of law discussed. You must take specific legal advice on any particular matter which concerns you. If you require any advice or further information, please speak to your usual contact at Norton Rose Fulbright. Norton Rose Fulbright US LLP 02/16 (US/im/mo) Extracts may be copied provided their source is acknowledged.