Medicare Advantage Outreach and Education Bulletin

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1 Medicare Advantage Outreach and Educatin Bulletin Anthem BlueCrss BlueShield 2014 Ohi Medicare Advantage Plan Changes Dear Healthcare Prvider, Annual benefits changes fr Medicare Advantage plan members will be effective January 1, Each year, we renew ur cntract with the Centers fr Medicare and Medicaid Services (CMS) and CMS re-evaluates and apprves the benefits we ll ffer t ur Medicare Advantage members fr the upcming year. The belw changes apply t members enrlled in Anthem Senir Advantage Basic (HMO), Anthem Senir Advantage Plus (HMO), Anthem Medicare Preferred Standard (PPO), Anthem Medicare Preferred Select (PPO) and Blue Medicare Access (Reginal PPO). Yu can help members manage their health care csts by being aware f these changes. In additin, remember t check the MemberID card at the beginning f each calendar year, as the member may have changed plans. Ntable 2014 benefits changes and highlights by plan type. Anthem Medicare Preferred Standard and Anthem Medicare Preferred Select (PPO) Plan Changes Preferred Standard members will see a reduced premium fr 2014 frm $55 t $50. The cmbined maximum ut-f-pcket fr Preferred Standard will be increasing fr 2014 frm $5,100 t $6,900 and fr Preferred Select will be increasing fr 2014 frm $4,100 t $5,900. In 2014, Preferred Standard and Preferred Select will have a Medical deductible amunt f $1,000 that will apply t all OON Medicare cvered services. This deductible will have t be met befre we pay twards the member s OON medical bills. Preferred Cre (H ) will be nn-renewing fr The Blue Medicare Access RPPO plans will be available t these members. The fllwing cunties f Ashtabula, Clark, Fairfield, Mrrw, Paulding, Pickaway, Putnam, and Sandusky will n lnger have the Preferred Standard plan available t them in 2014 and the fllwing cunties f Ashland, Brwn, Clark, Clermnt, Fairfield, Hancck, Madisn, Mrrw, Pickaway, Unin, and Wd will n lnger have the Preferred Select plan available t them in The Blue Medicare Access RPPO plans will be available t these members. Preferred Select members will see a premium increase in 2014 frm $75 t $85. Instituting netwrk physician cpayment and hspital inpatient cpayment changes n sme plans. The member ID card will reflect the change, if any. In 2014, the cpayment fr Skilled Nursing Facility days will change t $25 fr days 1-20 and $100 fr days fr the Preferred Standard plan and t $25 fr days 1-20 and $110 fr days fr the Preferred Select plan. Diabetic shes and inserts will be cvered at a $0 cpay in-netwrk. Wrldwide cverage fr urgent and emergency care have been remved in If a member is admitted t the hspital within 72 hurs fr the same cnditin the emergency care cpay will nt be waived in The Visitr Travel Prgram nw includes Mntana, New Mexic and Oklahma. Please check the member ID card fr any identificatin and/r grup number changes that may affect claim submissins.

2 Anthem Medicare Preferred Standard and Anthem Medicare Preferred Select (PPO) Plan Highlights Primary care physician (PCP) cpays range frm $10 t $15 and specialist cpays range frm $25 t $30. Preferred Standard and Preferred Select plans participate in reciprcal netwrk sharing. This netwrk sharing allws all Blue MA PPO members t btain netwrk-level benefits when traveling r living in the service area f any ther Blue MA PPO Plan as lng as the member sees a cntracted MA PPO prvider. Yu can recgnize a MA PPO member when their Blue Crss Blue Shield Member ID card has the MA in the suitcase, which indicates the member is cvered under the MA PPO netwrk sharing prgram. $0 cpay fr In Netwrk Medicare-cvered preventive care. Blue Medicare Access (Reginal PPO) Plan Changes The cmbined maximum ut-f-pcket fr Blue Medicare Access Value (Reginal PPO) will be increasing fr 2014 frm $6,000 t $7,900. In 2014, Blue Medicare Access Value (Reginal PPO) will have a Medical deductible amunt f $1,000 that will apply t all OON Medicare cvered services. This deductible will have t be met befre we pay twards the member s OON medical bills. In 2014, Blue Medicare Access Classic (Reginal PPO) will have a Medical deductible amunt f $250 that will apply t all OON Medicare cvered services. This deductible will have t be met befre we pay twards the member s OON medical bills. Blue Medicare Access Value (Reginal PPO) and Blue Medicare Access Classic (Reginal PPO) members will see a premium increase in Instituting netwrk physician cpayment and hspital inpatient cpayment changes n sme plans. The member ID card will reflect the change, if any. In 2014, the in-netwrk cpayment fr Skilled Nursing Facility days will decrease t $25 fr days 1-20 and increase t $100 fr days n the Blue Medicare Access Value (Reginal PPO) plan. In 2014, the in-netwrk cpayment fr Skilled Nursing Facility days will decrease t $25 fr days 1-20 and increase t $95 fr days n the Blue Medicare Access Classic (Reginal PPO) plan. In 2014, the preventive dental exam and cleaning limit will be reduced frm 2 per year t 1 per year n the Blue Medicare Access Value (Reginal PPO) plan and the members will nw have the ptin t purchase an Optinal Supplemental Benefits (OSB) package. The member ID card will indicate whether the member has preventive dental benefits cvered n their plan. If a member is admitted t the hspital within 72 hurs fr the same cnditin the emergency care cpay will nt be waived in The Visitr Travel Prgram nw includes Mntana, New Mexic and Oklahma. Please check the member ID card fr any identificatin and/r grup number changes that may affect claim submissins. Blue Medicare Access (Reginal PPO) Plan Highlights Maintained MOOP max Maintaining the member in-netwrk maximum-ut-f-pcket limits n the Blue Medicare Access Value (Reginal PPO) plan and the member in-netwrk and cmbined maximum-ut-f-pcket limits n the Blue Medicare Access Classic (Reginal PPO) plan in which all Medicare cvered expenses apply. In-netwrk Primary care physician (PCP) cpays are $20 and specialist cpays are $35 n the Blue Medicare Access Value (Reginal PPO) plan. In-netwrk Primary care physician (PCP) cpays are $15 and specialist cpays are $25 n the Blue Medicare Access Classic (Reginal PPO) plan. Blue Medicare Access (Reginal PPO) plans participate in reciprcal netwrk sharing. This netwrk sharing allws all Blue MA PPO members t btain netwrk-level benefits when traveling r living in the service area f any ther Blue MA PPO Plan as lng as the member sees a cntracted MA PPO prvider. Yu can recgnize a MA PPO member when their Blue Crss Blue Shield

3 Member ID card has the MA in the suitcase, which indicates the member is cvered under the MA PPO netwrk sharing prgram. $0 cpay fr Medicare-cvered preventive care. Grup Spnsred Medicare Advantage Health Benefit Plans are nt impacted by the changes described abve fr PPO plans. Our members in Grup Spnsred Plans will cntinue t be cvered thrugh a natinal service area. Anthem Senir Advantage Basic and Anthem Senir Advantage Plus (HMO) Plan Changes The maximum-ut-f-pcket fr Advantage Basic will be increasing fr 2014 frm $3,400 t $4,200 and Advantage Plus will be increasing fr 2014 frm $3,400 t $4,100. The fllwing cunties f Allen, Defiance, Hancck, Henry, Paulding, Putnam, Shelby, Van Wert, Wayne, and Williams will n lnger have the Advantage Basic plan available t them in 2014 and the fllwing cunties f Allen, Ashland, Clark, Clermnt, Cuyahga, Darke, Defiance, Fairfield, Fultn, Geauga, Hancck, Henry, Lake, Licking, Madisn, Medina, Ottawa, Paulding, Putnam, Van Wert, Warren, Wayne, and Williams will n lnger have the Advantage Plus plan available t them in The Blue Medicare Access RPPO plans will be available t these members. Advantage Plus members will see a premium increase in 2014 frm $42 t $53. In 2014 the cpayment fr Skilled Nursing Facility will change t $25 fr days 1-20 and $125 fr days fr the Advantage Basic plan and $25 fr days 1-20 and $135 fr days fr the Advantage Plus plan. Instituting netwrk physician cpayment and hspital inpatient cpayment changes n sme plans. The member ID card will reflect the change, if any. Member cst shares are changing fr certain utpatient hspital fr Advantage Basic and Advantage Plus plans. Diabetic shes and inserts will be cvered at a $0 cpay in-netwrk. Rutine hearing cpays fr the Advantage Plus plan will change frm $20 t $30. Please check the member ID card fr any identificatin and/r grup number changes that may affect claim submissins. Anthem Senir Advantage Basic and Anthem Senir Advantage Plus (HMO) Plan Highlights Plan premiums as lw as $0 in sme areas. Primary care physician (PCP) cpays at $15 and specialist cpays range frm $30 t $40. $0 cpay fr Medicare-cvered preventive care. Grup Spnsred Medicare Advantage Health Benefit Plans are nt impacted by the changes described abve fr HMO plans. Our members in Grup Spnsred Plans will cntinue t be cvered thrugh the same cunties in the 2013 service area. Optinal Supplemental Benefits (OSB) Fr 2014, many f ur Medicare Advantage plans will ffer three Optinal Supplemental Benefit (OSB) packages fr an additinal premium. OSB packages allw the Medicare Advantage plan t be tailred fr additinal dental, and visin cverage. Please nte, in 2014 OSB s will n lnger cver chirpractic and acupuncture benefits.

4 We will ffer the belw Optinal Supplemental Benefit (OSB) packages n select plans. Members will have up t 90 days frm their plan effective date t enrll in ne f the belw packages: 1.) Preventive Dental Package 2.) Dental and Visin Package 3.) Enhanced Dental and Visin Package New Year! New Frmulary Changes! Each year we evaluate ur benefits and frmulary and may make changes t update them. Frmulary changes in the upcming year include: tier changes, drug remvals, and new Prir Authrizatin and Quantity Limit requirements. Yur patients will have frmulary changes and will need yur help t ensure they get their needed treatments at the mst affrdable cst. Encurage yur patients t review the 2014 frmulary infrmatin within their Annual Ntice f Change (ANOC) mailing, r t view the infrmatin nline when it is available, beginning Octber 1. Ask them if the cverage fr any f their prescriptins has been changed, and cnsider alternative medicatins in a lwer cst-sharing tier that may meets their need. Fr all MAPD Plans: Initial Cverage Limit (ICL) fr Medicare Part D will decrease frm $2,970 t $2,850. TROOP amunt will decrease frm $4,750 t $4,550. In 2014 we will ffer daily fills fr all MAPD plans. Daily fills give members an pprtunity t try a high-priced drug fr adverse reactins befre purchasing an entire prescriptin. The pharmacy netwrk includes preferred and ther netwrk retail pharmacies. Yu save mre by paying a lwer cst-sharing amunt at preferred retail pharmacies. Our preferred retail pharmacies include Krger Pharmacy, Rite Aid Pharmacy and Walmart. Krger C. participating preferred pharmacies include Krger, FredMeyer, King Spers, City Market, Fry s, Smith s, Dillns, Ralphs, QFC, Baker s, Sctt s, Owen s, Pay Less, Gerbes and JayC. Walmart participating preferred pharmacies include Walmart, Neighbrhd Market and Sam s Club. Members can fill a prescriptin at a netwrk retail pharmacy, but their cst-sharing amunt may be higher. In 2014, Anthem Senir Advantage Basic and Anthem Senir Advantage Plus (HMO) will have a Part D deductible amunt f $60 that will apply t it s Preferred Brand and NnPreferred Brand tier drugs. Anthem Medicare Preferred Select (PPO) will have a Part D deductible amunt f $70 that will apply t its Preferred Brand and NnPreferred Brand tier drugs. Anthem Medicare Preferred Standard (PPO) will have a Part D deductible amunt f $150 that will apply t its NnPreferred Generic, Preferred Brand and NnPreferred Brand tier drugs. This deductible will have t be met befre thse tier s regular cpays/cinsurance will apply. In 2014 Blue Medicare Access Value Reginal (PPO) will have a Part D deductible amunt f $120 that will apply t its NnPreferred Generic, Preferred Brand and NnPreferred Brand tier drugs. This deductible will have t be met befre thse tiers s regular cpays/cinsurance will apply. Grup Spnsred Medicare Advantage Health Benefit Plans are nt impacted by the changes described abve fr Pharmacy plans. During the Catastrphic Cverage Phase: Members will pay 5% r $2.55 whichever is mre fr generic drugs, and members will pay 5% r $6.35 fr brand drugs. Grup Spnsred Medicare Advantage Health Benefit Plans are nt impacted by the changes described abve fr Pharmacy plans.

5 Diabetic Supplies Beginning January 1, 2014, ur Individual Medicare Advantage Members will nly cver LifeScan, Inc, OneTuch r Rche Diagnstics, ACCU-CHEK diabetic bld glucmeters and bld glucse test strips fr ur Individual Medicare Advantage members. T be cvered fr a $0 cpay, the members must purchase these supplies at an in-netwrk: retail r mail-rder pharmacy, r Durable Medical Equipment supplier. Cvered bld glucmeters and bld glucse test strips in 2014: LifeScan, Inc., OneTuch Rche Diagnstics, ACCU-CHEK A limit f 100 bld glucse test strips per mnth Other bld glucmeter r bld glucse test strip brands r quantities f mre than 100 test strips per mnth are nt cvered unless yu as the dctr r prvider tell us anther brand r a larger quantity is medically necessary fr the member s treatment, n ther brand r larger quantity limit will be cvered. If ur member is currently using LifeScan, Inc, OneTuch r Rche Diagnstics, ACCU-CHEK bld test strips r glucmeter prducts, yu dn t need t d anything! If ur member is nt using LifeScan, Inc, OneTuch r Rche Diagnstics, ACCU-CHEK bld test strips r glucmeter prducts, then ur member will need t get new prescriptins fr the supplies by January 1 st fr these claims t be cvered by us. Yu shuld discuss these cverage changes and pssible new prescriptins with ur member/yur patient. If it is medically necessary fr them t cntinue using a different brand f bld test strips r glucmeter and/r mre than 100 bld test strips per mnth, yu will need t cmmunicate this t us by requesting an exceptin. If yur patient purchases their supplies thrugh the pharmacy r the ESI mail-rder service exceptins may be requested after December 1, 2013 by calling If yur patient purchases their supplies thrugh a Durable Medical Equipment supplier, yu will need t call the health plan. The benefit and brand limitatins described abve generally d nt apply t ur Grup Spnsred Medicare Advantage Health Benefit Plans. Please cntact prvider services fr benefit infrmatin Balance Billing Reminder The Centers fr Medicare and Medicaid Services and ur plan des nt allw yu t balance bill Medicare Advantage HMO and PPO members fr Medicare cvered services. CMS prvides fr an imprtant prtectin fr Medicare beneficiaries and ur members such that, after ur members have met any plan deductibles, they nly have t pay the plan s cst-sharing amunt fr services cvered by ur plan. As a Medicare prvider and/r a plan prvider, yu are nt allwed t balance bill members fr an amunt greater than their cst share amunt. This includes situatins where we pay yu less than the charges yu bill fr a service. This als includes charges that are in dispute. Here is hw this prtectin wrks fr Blue Medicare Access (Reginal PPO), Anthem Medicare Preferred Select (PPO), and Anthem Medicare Preferred Standard (PPO). If the member cst sharing is a cpayment (a set amunt f dllars, fr example, $15.00), then the member pays nly that amunt fr any services frm a netwrk prvider. Cpayments may be higher fr services perfrmed by an ut-f-netwrk prvider.

6 If the member cst sharing is a cinsurance (a percentage f the ttal charges), then the member never pays mre than that percentage. Hwever, the cst depends n the type f prvider: If the member btains cvered services frm a netwrk prvider, the member pays the cinsurance percentage multiplied by the plan s reimbursement rate (as determined in the cntract between the prvider and the plan). If the member btained cvered services frm an ut-f-netwrk prvider wh participates with Medicare, then the member pays the cinsurance percentage multiplied by the Medicare payment rate fr participating prviders. If the member btains cvered services frm an ut-f-netwrk prvider wh des nt participate with Medicare, then the member pays the cinsurance amunt multiplied by the Medicare payment rate fr nn-participating prviders. If the member btains cvered services frm a prvider wh has pted ut f Medicare, then the plan will nt pay fr these services, and depending upn the circumstances, the member may be liable fr the entire amunt. Here is hw this prtectin wrks fr Anthem Senir Advantage Basic (HMO) and Anthem Senir Advantage Plus (HMO). If a members cst sharing is a cpayment (a set amunt f dllars, fr example, $15.00), then the member pays nly that amunt fr any cvered services frm a netwrk prvider. If a members cst sharing is a cinsurance (a percentage f the ttal charges), then the member never pays mre than that percentage. Hwever, a members cst depends n which type f prvider the member sees: If a member receives the cvered services frm a netwrk prvider, members pay the cinsurance percentage multiplied by the plan s reimbursement rate (as determined in the cntract between the prvider and the plan). If a member receives the cvered services frm an ut-f-netwrk prvider wh participates with Medicare, the member pays the cinsurance percentage multiplied by the Medicare payment rate fr participating prviders. Emplyer r Unin Grup Retiree Changes Grup Spnsred Medicare Advantage Benefit Plan benefits vary frm the Blue Medicare Access (Reginal PPO), Anthem Medicare Preferred Select (PPO), and Anthem Medicare Preferred Standard (PPO), Anthem Senir Advantage Basic (HMO) and Anthem Senir Advantage Plus (HMO) mentined here. Emplyer r Unin Grup Plan names and benefit changes may be different than what is described abve. Fr Grup Spnsred Medicare Advantage Health Benefit Plan members, please refer t the member s Evidence f Cverage r call Prvider Services at the number n the member ID card fr mre benefit detail. Medicare Advantage member ID cards cntain a CMS identifier in the lwer right crner f the card. The number will be five characters (XXXXX) fllwed by three characters (XXX). The member is in a Grup Spnsred Medicare Advantage Health Benefit Plan when the last three digits start with an eight (8XX). Prviders shuld reference the member s ID card fr changes at every visit t help ensure prper billing. Yu can als assist yur patients by passing n any ID card prefix r benefit change infrmatin t any ancillary prviders wh will be asked t serve yur patient. What Des the Annual Wellness Visit Cver All f ur Medicare Advantage plans cver the AWV. Members are encuraged t use this annual benefit as ne way t help assess current health status and future needs.

7 Fr the first visit, prviders shuld bill G0438 fr the AWV which includes the Persnalized Preventin Plan Service. Thereafter, prviders shuld bill G0439 fr the AWV and Persnalized Preventin Plan Service, subsequent visit. Annual Wellness Visit All Medicare Advantage plans cver the AWV. Members are encuraged t use this annual benefit as ne way t help assess current health status and future needs. What if Additinal Services Are Prvided at the Same Time As the AWV? If ther evaluatin and management services are prvided in cnjunctin with the AWV, use CPT Mdifier 25 (Significant, separately identifiable evaluatin and management service by the same physician n the same day f the prcedure r ther service) as apprpriate. Prir Authrizatin Updates fr Medicare Advantage Plans. Prviders are required t peridically review and cmply with the latest Medicare Advantage Prir Authrizatin requirements fund at n the dcument named: Medicare Advantage Precertificatin Requirements (updated 10/01/2013) Y0071_13_18678_I_001 Anthem Blue Crss and Blue Shield is the trade name f Cmmunity Insurance Cmpany. Independent licensee f the Blue Crss and Blue Shield Assciatin. ANTHEM is a registered trademark f Anthem Insurance Cmpanies, Inc. The Blue Crss and Blue Shield names and symbls are registered marks f the Blue Crss and Blue Shield Assciatin.

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