Phoenix Group announces its with-profits bonus rates for 2016/2017

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1 Phoenix Group announces its with-profits bonus rates for 2016/2017 Estate distribution continues to uplift maturity values on most of our funds Almost eight in ten (78%) of our policies are now receiving an annual bonus (up from less than 40% four years ago) Very low interest rates are impacting levels of annual bonus in some funds Commenting on the announcement, Andy Moss, Chief Executive of Phoenix Life, said: We are pleased to be able to maintain annual bonuses on many of our policies this year, despite the very low market rates of interest. We also continue to apply estate distribution to final pay-outs, a key differentiator between open and closed funds. Distribution of excess assets (estate distribution) As a closed fund provider, many of our with-profits funds have excess assets (sometimes called the estate ) in addition to those needed to pay benefits to our policyholders. For example, in the PLL Phoenix With-Profits (ex fund, estate distribution is adding 28.8% to the final pay-out on the vast majority of policies. This number is strong across most of our other funds too, with estate distribution adding up to 25.7% to policies in the PLL SPI (ex Scottish Provident) fund, up to 25.5% to policies in our PLAL Pearl fund and up to 24.4% of the policies in our PLL SMI (ex Scottish Mutual) fund. Annual bonus rates Despite very low market rates of interest, and often uncertain market conditions, we have been able to continue paying annual bonuses from the majority of our funds: Conventional life policies in the Phoenix With-Profits Fund are paying an annual bonus of 2.5% Conventional pension policies in the Phoenix With-Profits Fund are also paying an annual bonus of 2.5% Conventional UK life policies in the SPI With-Profits Fund are paying an annual bonus of 3% Unitised with-profits pensions in the Britannic With-Profits Fund are paying an annual bonus of 2.5% Once added, an annual bonus cannot be taken away so it adds an additional level of guarantee for our policyholders. As an example of what this means for policyholders, a typical 30 year old policyholder, paying in 64 per month into a 25-year life endowment in the Phoenix With-Profits fund, maturing in 2020, has already built up a guaranteed minimum pay-out on maturity of 19,882, assuming that premiums continue to be paid. This year we have added an annual bonus of 2.5%, which would increase the guaranteed minimum benefit for this example by 485 to 20,379. We currently expect to also add a final bonus to this policy when it reaches maturity, provided that markets continue to perform in line with our expectations. Adding an annual bonus does not change the overall amount we expect to pay when the policy matures. It does however increase the minimum amount of benefit that is guaranteed, thereby giving the policyholder greater security should investment markets perform badly. The annual bonus rates for some of our larger classes of policy are shown in Appendix 2. Annual bonuses are also being paid on many of our smaller classes of policy. 1

2 Final bonus rates We will normally add a final bonus if the underlying value of the investments is greater than the benefits already guaranteed. We continue to add final bonuses to policies in many of our funds, which may boost the final pay-out significantly when the policy matures. For example, in the case of former Scottish Mutual policies, now under PLL SMA With-Profits fund, 44% of the maturity pay-out on a 25 year life endowment policy will be through a final bonus. Similarly, 42.5% of the maturity pay-out on a 25 year life endowment policy of former Royal Life policies, now under PLL Phoenix With-Profits fund, will be through a final bonus. There are a significant number of policies where the benefits already guaranteed are higher than the value of the underlying investments and for these policies we do not add a final bonus. These guarantees can also be very valuable; for example, a typical single-premium pension policy with PLL SAL, originally sold by Sun Alliance in 1992 to a 40-year old man for a 25-year term (maturing in 2017), provided a sum assured of 17,751 in return for a premium of 3,476. This meant that the policy would produce a return to maturity of 6.7% per annum after tax, even if no bonuses were added. In fact, annual bonuses were added to the policy during the 1990s when investment returns and interest rates were generally higher than they have been in recent years and it was expected that these investment conditions would continue. More recently the annual bonuses have been low but the overall annual bonuses added of 3,562 mean that the value of the policy at maturity in 2016 is 21,313, even though no final bonus is payable. This gives the policyholder an overall return after tax of 7.5% per annum. Further examples of final bonus rates, and policy pay-outs, for some of our larger classes of policy are shown in Appendix 1. Market value reductions ( MVRs ) MVRs are in place to ensure that all policyholders receive a fair share of the fund and those that remain in the fund are not disadvantaged. For example, within the NPLL, SMA and SPI funds certain policies receive a guaranteed annual bonus of 4%, even if the underlying fund does not produce this return. The vast majority of our funds are not levying an MVR. For those policies which do have an MVR, MVR-free guarantee dates, which provide protection for policyholders against MVRs, exist for many of our policyholders. For example, some With-Profits bonds, such as those originally sold by Britannic Assurance OB Fund, now part of PLL, still have future MVR-free dates available. We ensure that any such date is clearly communicated to policyholders in their annual statements, via a specific letter as the date approaches and also during any contact they make with us regarding encashment and withdrawal. We also allow policyholders a reasonable period to utilise these windows, often longer than stated in their original policy wordings to ensure they don t miss out. Examples of the MVRs on some of our larger types of policies are set out in Appendix 3. Enquiries -Ends- Shellie Wells Shirley Collyer Head of Corporate Communications Phoenix Group Lansons / shellie.wells@thephoenixgroup.com shirleyc@lansons.com 2

3 Appendix 1: Final bonus and policyholder returns for larger policy types+ 25 Year Life Endowment ( 50 per month, male aged 30 next at entry) With-profits Maturity Final Bonus Within Maturity Return on premiums (p.a.) No. maturities 2017H1 PLL Alba (Britannia Life) 22,027 5, % 355 PLL Britannic 31,650 9, % 250 PLL Phoenix With- Profits (ex Royal Life / RSA) 30,612 13, % 1463 PLL SMA (ex Scottish Mutual) 30,211 13, % 88 PLL SPI (ex Scottish Provident) 32,073 10, % 946 PLL SAL (ex Sun Alliance) 23,885 6, % 661 PLAL Pearl 90:10 29,432 10, % 1127 Personal Pension 20 Year Regular Premium ( 200 per month) With Profits Fund Final Bonus Return on No. Maturity Within Maturity premiums (p.a.) maturities 2016H1 PLL Britannic 76,135 18, % 100 Appendix 2: Annual bonus rates for larger policy classes+ Conventional with-profits life With-profits fund Products On sum assured PLL Alba (Britannia Life) All UK Life 0.00% 0.00% PLL Britannic Ex Britannic (1986 entry) 1.10% 0.00% PLL Phoenix With-Profits (ex Main UK Life 2.50% 2.50% PLL SPI (ex Scottish Mutual) UK Life 3.00% 3.00% PLL SAL (ex Sun Alliance) UK Life 0.10% 0.10% PLAL Pearl 90:10 Ordinary Branch Compound 0.00% 0.00% Conventional with-profits pensions With-profits fund Products On sum assured PLL Alba (Britannic Life) All UK Pension 0.00% 0.00% PLL Phoenix With-Profits (ex UK Pensions 2.50% 2.50% PLL SMA (ex Scottish Mutual) Main UK Pensions 0.00% 0.00% PLL SAL (ex Sun Alliance) Main UK Pensions 0.05% 0.05% PLAL London Life Limited Pension Compound Pool % 0.00% PLAL Pearl 90:10 Ordinary Branch Compound 0.00% 0.00% PLAL Pearl 100:0 SERP All 0.00% 0.00% PLAL National Provident Life Limited All 0.00% 0.00% 3

4 Unitised With-profits Life*** With-profits fund Products On basic units units PLAL Pearl 90:10 Post 1995 Life 0.75% 0.42% PLL Phoenix With-profits (ex Unitised with-profits pensions*** Pre August %* Post July %* With-profits fund Products On basic units units PLL Britannic Britannic OB UWP Pensions 2.50% 2.50% PLAL Pearl 90:10 PLL Phoenix With-Profits {ex PLL SMA (ex Scottish Mutual) PLL SPI (ex Scottish Provident) PLAL National Provident Life Limited Personal Pensions v1 (pre 1996) 2.50% 2.50% Linked to Profit Plus Fund 0.10% 0.10% Series 1 & 2 accumulation 4.00%** Other series accumulation 3.00%* Series %** Series %* Series 1 ordinary units 4.00%** Appendix 3: Current MVRs (February 2017) for larger policy classes+ Unitised With Profits Life (Single Premium) With Profits Fund Product 10 year 15 year 20 year PLAL Pearl 90:10 PLL Phoenix With-Profits (ex Royal Life / RSA) PLL SPI (ex Scottish Provident) PLL SMA (ex Scottish Mutual) Post 1995 Life 0.00% 0.00% 0.00% Pre August 2000 Post July 2000 n/a 0.00% n/a UK UWP Life 0.00% 0.00% 0.00% UWP Series IV 0.00% 0.00% n/a 4

5 Unitised With Profits Pensions (Single Premium) With Profits Fund Product 10 year 15 year 20 year PLL Britannic Ex Britannic 0.00% -1.9% 0.00% PLL Phoenix With-Profits (ex Royal Life / RSA) PLL SPI (ex Scottish Provident) PLL SMA (ex Scottish Mutual) PLAL National Provident Life Limited Pensions Solutions n/a n/a n/a UK UWP Pensions 0.00% 0.00% 0.00% UWP Series I&II 0.00% 0.00% 0.00% Series 1 ordinary units -20.9% -29.6% -37.5% +Other rates may apply for other policy classes *No bonus units, bonus is applied as an increase in unit price. **Guaranteed minimum rate. No bonus units, bonus is applied as an increase in unit price. ***Bonus rates on most unitised with-profits policies may be changed at any time. Important additional information: 1. Phoenix Life has more than 100 legacy brands within the life company so customers may now be in a fund with a different name to the product they originally took out. For a full list of legacy brands please visit our website. h// 2. The value of investments can go down as well as up and is not guaranteed, past performance is not a guide to the future. It is possible that you may not get back the amount you put in. 3. This press release is intended for use by the media only. If you are a policyholder and would like to find out information about your specific policy then please contact the customer number listed on your annual statement or visit our website for the details at Background to the closed fund industry: Phoenix operates 13 with-profits funds in the UK which are all closed to new business. The funds were all closed to new business by their previous owners, in many cases after experiencing difficulties. By bringing together a number of closed funds under one umbrella, Phoenix aims to apply its expertise to provide a fair outcome for its with-profits policyholders, whilst balancing this against the need to maintain adequate security for policyholder benefits, and recognising the challenging history that many of the funds experienced under their previous ownership. The Phoenix Group: The Phoenix Group is the UK s largest specialist consolidator of closed life and pension funds with over 6.1 million policyholders and 74 billion of assets held by the Group s life companies, including the newly acquired AXA Wealth, SunLife and Abbey Life businesses. 5

6 As at 31 December 2015 there were just over 4.7 million policies in force across Phoenix Life (not including the acquired AXA Wealth, SunLife, and Abbey Life policies) This figure includes: Over 2 million whole-of-life and endowment policies Over 1.7 million pensions Nearly 419,000 annuities in payment Over 240,000 pure protection policies (term assurances, critical illness and income protection) Nearly 211,000 investment bonds Split across: Over 1.9 million Non-Profits policies. (This includes policies which were originally With-Profits but which have been paid-up and no longer receive bonuses) Over 900,000 Traditional With-Profits policies Over 960,000 Unit Linked and Index Linked policies Over 880,000 Unitised With Profits policies 6