UK-Worcester: Repair and maintenance services 2013/S Contract notice. Works
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1 1/11 This notice in TED website: UK-Worcester: Repair and maintenance services 2013/S Contract notice Works Directive 2004/18/EC Section I: Contracting authority I.1) Name, addresses and contact point(s) Sanctuary Housing Group Procurement, Sanctuary House, Chamber Court, Castle Street For the attention of: Stuart Follows WR1 3ZQ Worcester UNITED KINGDOM Telephone: Internet address(es): General address of the contracting authority: I.2) I.3) I.4) Type of the contracting authority Body governed by public law Main activity Housing and community amenities Contract award on behalf of other contracting authorities The contracting authority is purchasing on behalf of other contracting authorities: no Section II: Object of the contract II.1) Description II.1.1) II.1.2) Title attributed to the contract by the contracting authority: National reinvestment and capital works. Type of contract and location of works, place of delivery or of performance Works Realisation, by whatever means of work, corresponding to the requirements specified by the contracting authorities Main site or location of works, place of delivery or of performance: Reinvestment and capital works consisting of (e.g. supply and installation of doors/windows, installation of kitchen and bathrooms, roofing, drainage, foundations, minor painting (once kitchens replaced), heating, electrical, ground works, fencing, brickwork, masonry, carpentry, plasterwork, wall and floor tiling, cleaning & clearance, glazing, plumbing and specialist treatment). On a regional and national basis plus reporting. Sanctuary has properties and offices throughout Scotland and England, and the suppliers awarded this contract will need to be able to supply the services in one, multiple or all of the regions they are interested in. (A document showing which sub-regions are within each region will be S119 1/11
2 2/11 II.1.3) II.1.4) II.1.5) uploaded on the Due North system which provides these in a little more detailed breakdown than the general below overview). These regions being: Scotland, North East England, North West England, Midlands, London and South East, East England, South West England. Contracts shall be awarded on a regional and national basis depending on the outcome of the tender responses and evaluations. The suppliers will be required to provide a customer focused service, and demonstrate a commitment to providing an effective service and support. This must provide measurable Value for Money to Sanctuary, and all our residents. The contract shall be open to Sanctuary Housing Association (SHA) and also all other associated companies within the Sanctuary Group, either now or in the future. Sanctuary Maintenance Contractors Ltd (SMCL) will be operating as the main client. NUTS code UK Information about a public contract, a framework agreement or a dynamic purchasing system (DPS) The notice involves the establishment of a framework agreement Information on framework agreement Framework agreement with several operators maximum number of participants to the framework agreement envisaged: 50 Duration of the framework agreement Duration in months: 48 Justification for a framework agreement, the duration of which exceeds four years: Framework will be for a period of 36 months with option to extend for a further 12 months based on supplier performance against KPIs. Estimated total value of purchases for the entire duration of the framework agreement Short description of the contract or purchase(s) Sanctuary is the UK's leading provider of housing, care, supported living and property management services in the UK. Sanctuary aspires to be a market leader in terms of quality, innovation and performance. Established in 1969, the organisation has grown into a successful provider of housing and associated services, and now manages over units of accommodation throughout England and Scotland, including general rented, sheltered, supported accommodation, student and key worker accommodation and care homes. Sanctuary is seeking expressions of interest from experienced suppliers for the undertaking of this exciting opportunity for our reinvestment and capital works framework consisting of (e.g. supply & installation of doors/windows, installation of kitchen and bathrooms, roofing, drainage, foundations, minor painting, heating, & clearance, glazing, plumbing and specialist treatment), On a regional and national basis. Suppliers shall have the opportunity to submit Tenders based your organisations area of expertise. This tender offers Suppliers the opportunity to shape a flexible, cost-effective, efficient service, whilst offering the opportunity to grow and develop as a Supplier to Sanctuary. Suppliers shall be required to offer a customer focused service, S119 2/11
3 3/11 II.1.6) II.1.7) II.1.8) II.1.9) II.2) II.2.1) with a commitment to providing both an efficient, innovative and cost effective reinvestment and capital works service solution that provides demonstrable Value for Money throughout the life of the Contract. Sanctuary reserves the right to withdraw from the Procurement Process at any time, without any costs to Sanctuary, and without awarding any contracts. Suppliers are to be responsible for any costs and expenses which may be incurred as a result of participating in this Procurement Process. Interested Suppliers shall be able to demonstrate the relevant knowledge and particular skills required to deliver the service / services described. NOTE: - The volume of works generated under this framework cannot be guaranteed due to the varying nature of the portfolio of properties managed by Sanctuary and Suppliers also need to be aware that Sanctuary has its percentage of our work. Key elements of this framework are as follows: 1) Suppliers can express an interest in either National supply or for specific regions and for all or one/multiple disciplines. All suppliers must have the skills, experience to meet the requirements, potentially tight deadlines and restrictions at varied locations. 2) Accomplish Value for Money, with consistent price commitment offering improved service. Suppliers will be expected to make the process as cost effective as possible, driving out unnecessary costs from the process. 3) It is expected that the prices be fixed for a period of 2 years, and thereafter reviewed in line with CPI. 4) Suppliers will be pricing against NHF v6.1 documents for reinvestment and capital works. 5) A key element of this framework is the opportunities for Employment and Training. Sanctuary aims to deliver a range of projects and initiatives that shall assist in improving both skills and quality of life by providing employment and enterprise opportunities, all of which encourage independence and lead to thriving communities. As such, part of the Tender process requires the Supplier(s) to evidence their experience in this area, and to illustrate how that experience can be built upon to offer the opportunities which Sanctuary anticipates shall be created. 6) Suppliers must adhere to Sanctuary's Equality and Diversity policy, and that all suppliers have an environmental policy in place, in line with Sanctuary's aim to think sustainably and to limit our impact on the environment. Common procurement vocabulary (CPV) Information about Government Procurement Agreement (GPA) The contract is covered by the Government Procurement Agreement (GPA): no Lots This contract is divided into lots: yes Tenders may be submitted for one or more lots Information about variants Variants will be accepted: no Quantity or scope of the contract Total quantity or scope: Sanctuary is seeking expressions of interest from organisations for the undertaking of this exciting opportunity for our reinvestment and capital works framework consisting of (e.g. supply and installation of doors/windows, installation of kitchen and bathrooms, roofing, drainage, foundations, decoration, heating, electrical, ground S119 3/11
4 4/11 II.2.2) II.2.3) II.3) works, fencing, brickwork, masonry, carpentry, plasterwork, wall and floor tiling, cleaning and clearance, glazing, plumbing and specialist treatment). Suppliers must be able to cover the requirements for one, multiple or all disciplines either nationally or regionally which covers: 1) Scotland; 2) North East England; 3) North West England; 4) Midlands; 5) East England; 6) London and the South East; 7) South West England. Information about options Options: no Information about renewals Duration of the contract or time limit for completion Information about lots Lot No: 1 Lot title: Scotland Lot 1 will cover these sub-regions for the works required. Dundee, Aberdeen, Glasgow, West Scotland and Cumbernauld. and clearance, glazing, plumbing and specialist treatment.) On a regional and national basis plus reporting. percentage of our work. S119 4/11
5 5/11 Lot No: 2 Lot title: North East England Lot 2 will cover the below sub-regions for the works required. Stoke, Sheffield, Leeds, Hull. and clearance, glazing, plumbing and specialist treatment.) On a regional and national basis plus reporting. percentage of our work. Lot No: 3 Lot title: North West England Lot 3 will cover the below sub-regions for the works required (although this region may be refined in terms of sub-regions). Liverpool, Manchester, Chester, Bradford, Chester. S119 5/11
6 6/11 and clearance, glazing, plumbing and specialist treatment.) On a regional and national basis plus reporting. percentage of our work. Lot No: 4 Lot title: Midlands Lot 4 will cover the below sub-regions for the works required. Shrewsbury, Herefordshire, Worcester, Birmingham, Banbury. and clearance, glazing, plumbing and specialist treatment.) On a regional and national basis plus reporting. percentage of our work. S119 6/11
7 7/11 Lot No: 5 Lot title: East England Lot 5 will cover the below sub-regions for the works required. Chelmsford, Rochford, Welwyn Garden City, Ipswich, Peterborough, Cambridgeshire. Lot No: 6 Lot title: London and South East Lot 6 will cover the below sub-regions for the works required. Central, West, South and East London. Hackney, Canterbury, Brighton. and clearance, glazing, plumbing and specialist treatment.) On a regional and national basis plus reporting. percentage of our work. Lot No: 7 Lot title: South West England Lot 7 will cover the below sub-regions for the works required. S119 7/11
8 8/11 Torquay, Plymouth, Exeter, Cornwall, Swindon, Portsmouth, Reading, Bridgwater. and clearance, glazing, plumbing and specialist treatment.) On a regional and national basis plus reporting. percentage of our work. Section III: Legal, economic, financial and technical information III.1) Conditions relating to the contract III.1.1) III.1.2) III.1.3) III.1.4) Deposits and guarantees required: Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As detailed within the ITT. Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Other particular conditions The performance of the contract is subject to particular conditions: yes Description of particular conditions: The Supplier(s) will need to be able to meet the requirements in the PQQ and the service levels defined within the ITT in terms of level of quality, response times, specification, and range of services needed. The Supplier is expected to meet several Key Performance Indicators (KPIs) at regular intervals to assist in the continuous improvement of the service. Service Providers are expected to work within all current and future legislation and regulations, where applicable. Opportunities for Employment and Training - Sanctuary aims to deliver a range of projects and initiatives that shall assist in improving both skills and quality of life by providing employment and enterprise opportunities, all of which encourage independence and lead to thriving communities. As such, part of the process requires the S119 8/11
9 9/11 III.2) III.2.1) III.2.2) Supplier to evidence their experience in this area, and to illustrate how that experience can be built upon to offer the opportunities which Sanctuary anticipates shall be created. Conditions for participation Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who: (a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations; (b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations; (c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct; (d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate; (e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority; (f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority; (g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information; (h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA; (i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of and Article 3(1) of Council Joint Action 98/742/JHA3 respectively; (j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities; (k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/ EEC of on prevention of the use of the financial system for the purpose of money laundering. Information and formalities necessary for evaluating if requirements are met: Please refer to the conditions within the PQQ. Economic and financial ability Information and formalities necessary for evaluating if the requirements are met: (a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance; (b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balancesheet is required under the law of the country in which the economic operator is established; (c) a statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information of these turnovers is available. Information and formalities necessary for evaluating if requirements are met: Please refer to the conditions detailed within the PQQ. S119 9/11
10 10/11 III.2.3) III.2.4) III.3) III.3.1) III.3.2) Technical capacity Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if requirements are met: Please refer to the conditions within the PQQ with certain questions carrying pass/fail scores. Suppliers will also need to complete a PQQ. The PQQ consists of 2 sections: i. Generic questions designed to assess a Supplier's suitability to become a Sanctuary approved Supplier; ii. Project specific questions, designed to assess a Supplier's capability to fulfil Sanctuary's needs as laid out in the contract process. Information about reserved contracts Conditions specific to services contracts Information about a particular profession Staff responsible for the execution of the service Section IV: Procedure IV.1) Type of procedure IV.1.1) IV.1.2) IV.1.3) IV.2) IV.2.1) IV.2.2) IV.3) IV.3.1) IV.3.2) IV.3.3) Type of procedure Accelerated restricted Justification for the choice of accelerated procedure: Consortiums do not cover the national requirement of Sanctuary properties, and the process needs to be run in line with Sanctuarys Corporate Programme. Limitations on the number of operators who will be invited to tender or to participate Envisaged minimum number 20: and maximum number 300 Objective criteria for choosing the limited number of candidates: A Framework contract is being generated to cover Sanctuary's properties (Sanctuary will most likely be using JCT or NHF terms and conditions although a bespoke set may be used), this framework will help provide support to our own internal maintenance and planned works team. The PQQ shall be assessed against a scoring matrix, under which the highest scoring Respondents shall be invited to Tender (ITT). Prices and service levels will be fixed. Sanctuary does not guarantee or imply any level of business as a result of an organisation being awarded an agreement under the framework. Reduction of the number of operators during the negotiation or dialogue Award criteria Award criteria The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document Information about electronic auction An electronic auction will be used: no Administrative information File reference number attributed by the contracting authority: SF Previous publication(s) concerning the same contract no Conditions for obtaining specifications and additional documents or descriptive document Payable documents: no S119 10/11
11 11/11 IV.3.4) IV.3.5) IV.3.6) IV.3.7) IV.3.8) Time limit for receipt of tenders or requests to participate :00 Date of dispatch of invitations to tender or to participate to selected candidates Language(s) in which tenders or requests to participate may be drawn up English. Minimum time frame during which the tenderer must maintain the tender Conditions for opening of tenders Section VI: Complementary information VI.1) Information about recurrence This is a recurrent procurement: no VI.2) VI.3) VI.4) VI.4.1) VI.4.2) VI.4.3) VI.5) Information about European Union funds The contract is related to a project and/or programme financed by European Union funds: no Additional information Suppliers shall be required to evidence experience and the ability to provide the levels of service required within the targets as presented in the PQQ. Any additional conditions on top of those stated will be detailed in the relevant PQQ and ITT sections as required. Please refer to the conditions within the PQQ with certain questions carrying pass/fail scores. Suppliers will also need to complete a PQQ. The PQQ consists of 2 sections: i. Generic questions designed to assess a Supplier's suitability to become a Sanctuary approved Supplier. ii. Project specific questions, designed to assess a Supplier's capability to fulfil Sanctuary's needs as laid out in the contract process. Interested suppliers should register their interest via our website Once you have completed the registration process, you will then be provided with a user name and password which will enable you to enter our Due North Pro-Contract system (which is free to suppliers). As a pre-requisite to the Tender process you will first need to complete an on-line pre-qualification questionnaire (PQQ). (Note please follow the wizard tool within Due North first, otherwise you may not see the PQQ). Any successful suppliers at the PQQ stage will then be chosen to receive an Invitation to Tender (ITT) document. Any queries in relation to the PQQ or ITT should be addressed through the Tenders Portal. Any other method of contacting Sanctuary regarding the PQQ or ITT will not be considered. Procedures for appeal Body responsible for appeal procedures Lodging of appeals Service from which information about the lodging of appeals may be obtained Date of dispatch of this notice: S119 11/11
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