REQUEST FOR PROPOSAL BANKING SERVICES

Transcription

1 REQUEST FOR PROPOSAL BANKING SERVICES PROPOSAL DUE DATE: July 5, 2007, 3:00 p.m.

2 REQUEST FOR PROPOSAL (RFP) FOR: BANKING SERVICES TIME TABLE Distribution of RFP June 8, 2007 Pre-Bid Conference June 18, 2007 Closing Date July , by 3:00 p.m. Proposal Review Beginning July 23, 2007 Oral Interview Commence on July 16, 2007 Notification of Award September 21, 2007 Award Contract by City Council October 2, 2007 Implementation and Conversion November 30, 2007 CONTACT PERSON: Jesse Baloca, Director of Finance (fax) jbaloca@ci.san-leandro.ca.us City of San Leandro Finance Department 835 East 14 th Street San Leandro, Ca Office Hours: M-F 8:00 AM 5:00 PM Page 2 of 18

3 NOTICE TO BIDDERS Notice is hereby given that the City of San Leandro invites sealed bids for Banking Services for its bank accounts and related depository and cash management services. Each bid shall be in accordance with the conditions and specifications on file in the office of the Finance Department, 835 East 14 th Street, San Leandro, Ca , where copies of said conditions and specifications may be inspected or obtained. All bids must be in the format specified, enclosed in a sealed envelope and clearly identified with bid title, name of bidder and date of bid opening. Sealed bids shall be delivered to the Finance Department at the above indicated address on or before 3:00 p.m., Thursday, July 5, It is the bidder s responsibility to ensure that bids are received prior to the 3:00 p.m. bid closing time as late bids will not be accepted. The City of San Leandro reserves the right to award or reject bids in part or in whole and on any basis it deems in the best interest of the City. Reference is hereby made to said specifications for further details which specifications, general conditions, and this "Notice to Bidders" shall be considered part of any contract made pursuant thereto. If you downloaded this document from the City of San Leandro website ( it is the vendor s responsibility to check back with the website for any addenda that may have been issued, prior to the bid/proposal due date. (Or you may contact the Finance Department at ). Page 3 of 18

4 I. BACKGROUND The City of San Leandro is a California charter city incorporated in It is one of the oldest communities in the San Francisco Bay Area. The City occupies fifteen square miles between the cities of Oakland and Hayward and is bordered on the west by the San Francisco Bay. San Leandro offers its approximately 81,100 residents the quiet charm and character of a community that has been established for more than 130 years. Once an agricultural community, the City has been successful in attracting significant industrial, manufacturing and retail development to the area. The City of San Leandro currently maintains a primary commercial banking relationship with one depository institution. The City has determined that a review of the services offered by qualifying institutions is appropriate at this time. It is the City s preference to maintain all commercial banking services with one financial institution to maximize cash flow and minimize administrative costs. The City of San Leandro seeks proposals from Financial Institutions interested in providing banking services for the City. We encourage financial institutions to submit the most comprehensive proposal possible offering the highest quality of service while providing opportunities for improving the current management of cash flow. The City is also interested in various technological advances and pilots that could improve banking, cash management, and customer service capabilities. This RFP does not cover institutional custody services or corporate trust services. The City will endeavor to administer the proposal process in accordance with the terms and dates outlined in this RFP, however, the City reserves the right to modify the activities, time line, or any other aspect of the process at any time, as deemed necessary. By requesting proposals, the City is in no way obligated to award a contract or pay the expenses of proposing banks in connection with the preparation or submission of a proposal. The award of any contract shall be contingent on the requisite staff and Council approvals. Determination of best value to the City shall be based upon, but not limited to, the following considerations: cost; the ability, capacity, and skill of the proposer to provide the services; the ability of the provider to deliver timely services; the character, integrity, reputation, judgment, experience, and efficiency of the provider; and the quality of the provider s performance on previous contracts with the City. No single factor will determine the final award decision. Please describe all other services that may be used in the determination for award of bid. All costs directly or indirectly related to the presentation of a response to the Request for Proposal (RFP), any oral presentations required to supplement and/or clarify a proposal, and/or reasonable demonstrations which may, at the discretion of the City, be required of you shall be your sole responsibility. II. QUALIFYING REQUIREMENTS COMMERCIAL BANKING SERVICES A. Qualified Depository & Term of Agreement Any financial institution submitting a proposal must be a qualified public depository, as defined by California General Statutes, and must perform its obligation under this proposal in compliance with all applicable federal and state laws and regulations, statutes and policies. Page 4 of 18

5 The intent of this RFP is to identify a financially secure federal or state institution that can offer the highest quality of service at the lowest overall cost to the City of San Leandro. The City plans to establish a three (3) year contract commencing October 2, 2007, with an option to renew for an additional two (2) years. The City desires fixed pricing for the threeyear contract period. Prices in subsequent years shall be negotiated based on satisfactory customer service. B. Federal Reserve Member The bank must be a member of the Federal Reserve System. The bank must be a federally or State of California chartered financial institution and in good standing among other comparable banks. C. Capitalization Respondents must be adequately capitalized to accommodate the City s cash and investment management needs. This includes, but is not limited to, a minimum $10 million daylight overdraft facility, subject to credit review by the bank. III. SCOPE OF WORK The City of San Leandro is seeking to enter into contract with a bank that has demonstrated its ability in the following areas: Bank Profile/Service to Public Agencies (Tabs B and C) Demand Deposit Accounts (Tab D) Deposit Compensation (Tab E) ACH, Wire and Other Transfers (Tab F) Deposit Transmittal Process (Tab G) Account Reconcilement (Tab H) Direct Deposit Relationship-State of California (Tab I) Direct Deposit of Payroll and Payroll Taxes (Tabs J and K) Overnight Sweep (Tab L) Balance & Detail Reporting (Tab M) Bankcard Processing (Tab N) Electronic Direct Payment Services (Tab O) Conversion Plan (Tab P) Investment Services (Tab Q) Service Enhancements (Tab R) Business Continuity Plan (Tab S) Banking Services Bid Form (Tab U) Standard Bank Fee Schedule for Government/Corporate Clients (Tab V) Page 5 of 18

6 IV. PROPOSAL PROCESS The City has made every effort to include sufficient information within this RFP for a financial institution to prepare responsive and comprehensive proposal. In order to achieve an equitable dissemination of information, a pre-proposal conference will be held to allow all interested parties to ask questions for the mutual benefit of all involved. A pre-bid conference has been scheduled for June 18, 2007, commencing at 2:00 p.m. to be held at the City Hall of San Leandro, Finance Department. All representatives of financial institutions interested in submitting a proposal are encouraged to attend. Proposal Submission: Proposals must be submitted to Don Brockman, Purchasing Agent, Finance Department or by electronic submission via to dbrockman@ci.san-leandro.ca.us, no later than 3:00 p.m. on July 5, Late submissions or proposals delivered via fax will not be accepted. Proposals shall consist of narrative materials (Tabs A-Z) and cost proposals (Tabs U and V), vendor qualifications/experience, and references. An original and four copies of the complete narrative and cost proposals are required. The original must be clearly marked and contain original signatures and must be easily reproducible. Failure to clearly mark the original and provide original signatures will result in a proposal being found non-responsive and given no consideration. The form of the RFP may be found and downloaded at: All financial institutions are encouraged to be creative and innovative in responding to this RFP. Discuss any creative pricing or payment options the bank can provide. Describe alternate approaches to the requested services where feasible or additional services offered or recommended, which may not be specifically requested but of benefit to the City. Proposal Format: A proposing financial institution must follow the instructions for preparing the proposal in the prescribed format. Please answer the questions in section tabs (A through Z) using the number sequence shown. Do not include any extraneous or marketing information. No Proposal: If a service requirement or section of the proposal cannot be met by a proposer, then No Proposal should be indicated on the Bid Form (Tab U) and in the relevant tabbed section of the proposal. An alternative equivalent service may be offered. Contracted Services: If a service is provided by a third party, please indicate this clearly on the Bid Form (Tab U). Cover Letter: (One page preferred.) The letter should designate the proposing bank, the address of the bank office where the relationship will be domiciled, the address of the local branch, if different, and be signed by an authorized bank officer. No pricing information should be included in the cover letter. Page 6 of 18

7 Proposals to include the following Tabs: Tab A - Table of Contents: (One page preferred.) Table of Contents should follow the RFP format. Tab B - Bank Services to Public Sector: (Three page maximum preferred.) Please respond to the following sections: Bank Overview - General overview of bank, governmental client service philosophy, corporate organization including identification of the government services unit, location of corporate, processing center, and branch localities. Also please provide any relevant information regarding a correspondent bank relationship. Experience Describe the bank s direct experience in servicing public sector clients. Please include: the number of public agency clients, the dollar amount of public funds on deposit, and bank s knowledge of and adherence to the California Government Code and other applicable laws. Will the bank be able to comply with transaction confirmations and respond to other requests for data as needed from the City's auditors? Relationship Management Identify the size and scope of your public banking unit, bank officers responsible for the City s accounts, what each person s role and responsibilities will be, and the relevant credentials and experience of each person on the relationship management team. Please specify the name and title of who will be designated as the bank s relationship manager for the City. Please describe what sets the bank s government banking unit apart from others. Does the bank provide a toll-free number for Customer Service? CRA Rating and Other Community Involvement Provide the bank s CRA rating and describe in detail, specific projects and community involvement activity in Alameda County. Are donations or in-kind contributions made to public agencies? If so, please give examples of recent contributions. What types of incentives will your bank offer City employees to open accounts and have their paychecks direct deposited? What provisions will your bank make for employees to cash their checks if they do not have an account with your bank? Tab C - References: (One page preferred.) Please provide three (3) local government references that are of similar size and scope of service utilization as the City. Include the following information for each reference: Contact Name & Title Name and Address of Government Telephone Number Number of Years as Customer and Services Provided Page 7 of 18

8 Tab D - Demand Deposit Accounts: (Two page maximum preferred.) The City currently uses four (4) accounts. The Payroll Account is Zero Balance Accounts. All accounts have checks issued. Please describe in detail the ability of the bank to provide the above deposit services for the accounts named below: 1. City of San Leandro-General Account 2. City of San Leandro-Payroll 3. City of San Leandro-Worker s Compensation Account 4. City of San Leandro-Self Insurance Trustee Liability Account Tab E - Deposit Compensation: (Two page maximum preferred.) The City compensates for bank services primarily with compensating balances and is charged for any deficiencies based on monthly account analysis. 1. List the bank s Earnings Credit Rate (ECR), and how it is calculated and applied. 2. List the bank s actual ECR for the past 12 months. 3. Please explain, in detail, how and when the FDIC assessment is computed and charged. 4. Please detail exactly which types of items and services can be applied against the City's account analysis in addition to standard bank services, i.e., merchant bankcard processing, armored car service, bank courier service, etc. 5. Does the City have the option of compensating on fees or balances basis or, a combination of both? Please describe any differences in related costs to the City with either option. 6. What procedure is used to make any adjustments to Account Analysis statements and how long does it take for adjustments to take effect? 7. Please state the negative collected balance charge that the City will pay and, in detail, explain how this charge is computed. Is the rate quoted in this proposal good for the term of the contract? Please provide escalation clauses. Tab F ACH, Wire and Other Transfers: (One page preferred.) Please describe the bank s on-line transfer service capability and what specifically is recommended for the City s use and consideration. 1. What is the funding requirement for ACH payments? Are same-day payments possible? Please include deadlines for same and next day payments. 2. What is the process for initiating wire transfers? Please include deadlines. 3. Describe the financial institution s incoming and outgoing electronic money transfer services. Include safeguards and security measures offered by your service. Page 8 of 18

9 4. Please provide a description or sample of the bank s funds transfer agreement. How is authorization levels established for transfers? Tab G Deposit Transmittal Process (Two page maximum preferred.) The City currently utilizes an armored car service at 4 locations: City Hall (5 days), Marina Community Center (2 days), Recreation Office (2 days) and Main Library (1 day). 1. What are the cut-off times for deposits at the bank s Processing Center to ensure same day credit? Where is the Processing Center/Cash Vault located? 2. What are the cut-off times for deposits at the bank s local branch to ensure same day credit? Is there additional charge for after banking hours processing fee? 3. What is the required deposit preparation for checks? 4. Please describe the bank s deposit requirements. How should the coin and currency deposits be prepared? Can checks, currency and coin be included in the same deposit or are split deposits required? 5. Please describe in detail the bank's procedures for handling deposit adjustments. What documentation on discrepancies does the bank provide? 6. Please describe the bank s returned item handling and notification procedures. Is an automatic re-clearing option available? How long does it take for returned items to be sent to the City? Can the bank provide returned item information by the City department that deposited it, i.e., by identification or location number? 7. What is the bank s procedure for ordering currency? Can currency delivery be coordinated with the scheduled armored car service? Tab H - Account Reconcilement: (Two page maximum preferred.) The City currently issues approximately 10,000 Accounts Payable and 3,600 Payroll checks per year. There are also 9,200 ACH Payroll transactions and 1,600 A/P electronic funds transfers per year. The related accounts utilize full Account Reconcilement on-line reporting from the bank for items paid information. 1. Does the bank offer full Account Reconciliation and Positive Pay with data transmission capabilities? If so, please describe the services and what is recommended for the City s consideration. 2. Describe the bank s web-based services as they pertain to stop payments, copies of paid checks, ACH exceptions, and voided checks. 3. Does the bank offer a CD-ROM imaging service? If so, please describe the service and the costs associated with this service. 4. Describe the account reconciliation services offered by the financial institution. Page 9 of 18

10 5. What is the bank's policy regarding Daylight Overdrafts (DODs)? Is there a charge for DODs and if so, how is it calculated? Will the bank guarantee that all items drawn on City accounts be paid regardless of the balance in the funding account? What is the charge for covering these items? Please be comprehensive in your response. Tab I Direct Deposit Relationship: (One page preferred.) The City transacts State of California Local Agency Investment Fund (LAIF) and receives tax apportionments on a regular basis. 1. Is the bank an approved State of California depository? 2. What is the charge per transfer to LAIF? From LAIF? 3. Please describe method the financial institution processes subvention payments from State of California and LAIF transfers. 4. Does the bank have an office in Sacramento that maintains a direct DDA banking relationship with the State Treasurer s Office and the State Controller s Office? Tab J - Direct Deposit of Payroll: (Two page maximum preferred.) Direct Deposit of Payroll is currently in place with 80% of the City s employees participating. There are 9,200 ACH Payroll transactions per year. The payroll files are transmitted via web mailbox for the bi-weekly payroll. 1. Please describe the bank's procedure in detail for receiving electronic payroll data. 2. What are the transmission deadlines for Direct Deposit ACH files? When (day and time) does the bank need the file from the City, and when specifically are funds debited from the City s account? 3. Please detail the bank s back-up plans for data transmissions. The City requires immediate notification of any changes or problems and the ability to re-send a file or to delete a file. 4. What screening measures does the bank use to minimize errors on files sent to you i.e., prenotes, ABA screening, etc.? Tab K - Payroll Tax Processing: (One page preferred.) Please describe services available from the financial institution to accommodate the City s payment and reporting of payroll taxes. Tab L - Overnight Sweep: (One page preferred, plus prospectus.) The City utilizes an automatic, overnight DDA Sweep with all collected funds in excess of a designated balance swept into an investment fund. 1. Describe the overnight sweep account offered by the financial institution including overnight investment options available to maximize the City s potential earnings. 2. Is the bank s Sweep an End-of-Day or Intra-Day Sweep? Page 10 of 18

11 3. What Sweep investments or funds are available for public funds clients? Does the fund meet the California Government Code for allowable investments? 4. What is the size of the Sweep fund(s)? Please provide a prospectus and sample financial statements on the fund. 5. What are the costs associated with Sweep (monthly maintenance, set-up charges, fund expenses, transaction fees, etc.)? 6. Provide historical rates on your Sweep fund(s) for the past 12 months. Tab M - Balance & Detail Reporting: (One page plus sample reports.) The City utilizes webbased daily balance and detail reporting information (prior day detail). The City is interested in other web-based systems that may be available. 1. Please describe the bank s on-line information reporting system including cost of web-based reports. The City may request a demonstration of your on-line system. 2. Can reports be custom-tailored for the end-user? 3. Can the City obtain current day (intra day) information? If so, please describe the service. 4. What are the computer hardware and software specifications for the bank s on-line system? 5. Please provide a sample of prior day and intra day reports that would be the best example of the system s capabilities. Include the reports in this section. 6. Can the bank provide credit or deposit information by location or identifier number as part of these reports? 7. What is the bank's contingency plan for providing this information in the event of unexpected bank systems problems or natural disasters? 8. What other on-line or Internet based systems are currently available to customers? Tab N Bankcard Processing: (Two page maximum preferred.) The City currently processes approximately $760k bank card charges. The City currently accepts Visa, MasterCard, and Discover credit card payments for various fees and permits at the following locations (using a third party processor): City Hall-Finance Department (new) Marina Community Center Library Library Cafe Building and Planning Department 1. Please describe the bank's Bankcard and Point-of-Sale processing capabilities. Page 11 of 18

12 2. Please quote a discount rate and all other applicable charges for the credit card processing described above. 3. What are the fees associated with debit card transactions? The City is not currently using this service but would like to receive information at this time. 4. When and how will the City receive funds for each day's transactions? Is settlement by ACH or Fed Wire? Are settlement amounts listed separately on the bank statement or will they appear as one lump sum? Will the bank break out settlement amounts by merchant location? 5. Is the bankcard relationship managed by a separate unit of the bank, or by the Account Relationship Manager? Please briefly describe the structure of this area. Tab O Electronic Direct Payment Services: (Two page maximum preferred.) 1. Please thoroughly describe the bank's electronic bill payment, EFT and ACH services. Does the bank offer both ACH debit and credit programs as part of this service? 2. What hardware, software, and special programming are required for the implementation of an ACH credit program for payments to City vendors? 3. Please detail all costs associated with ACH for a vendor payment program. 4. Please detail all costs associated with your automatic bill payment program. 5. Please detail all costs and processes for auto draft (automatic payment deductions). Tab P Conversion Plan: (Two page maximum preferred.) 1. Describe the overall plan your financial institution would coordinate to ensure a smooth transition from current provider. 2. Describe the on-site training to the City s staff for the operation and use of the financial institution s services and automated systems for areas of service. 3. Provide a time line schedule and applicable charges for the conversion plan. Tab Q Investment Services: (Two page maximum preferred.) Describe investment services offered by the financial institution; exclude duplicate description of overnight Sweep Account capabilities in this section. Tab R Service Enhancements. (One page maximum preferred.) Based on the information provided in the RFP and your bank s knowledge of the public sector, please describe any services or technological enhancements, not previously mentioned, that may be considered for further improving the effectiveness of the City s treasury management operations. Page 12 of 18

13 Tab S Business Continuity Plan: (One page maximum preferred.) The City requires assurance of ability to provide financial services in the event of a major emergency and during the disaster recovery period. 1. Please describe in detail, the bank s compliance with state and federal regulations pertaining to this area. 2. Please describe testing of core service applications and system that assure information backup, anti-intrusion and other privacy requirements. 3. Describe operational diversification and geographic dispersal of service centers. Tab T Proposer s Insurance Certificates: Provide a list of insurance carried and amounts covered. Indicate insurance underwriter or if self-insured. The selected financial institution must within (20) working days of award of contract, provide and maintain in force at all times during the term of the services contemplated, Certificates of Insurance providing coverage as specified herein for Workers Compensation, Commercial General Liability, Automotive Liability, and Error and Omissions Liability or Professional Liability in amounts consistent with the services provided and as determined jointly by the City and the Bank. Such policies shall be issued by companies admitted in the State of California. Tab U - Banking Services Bid Form- Please complete per form shown in Appendix. In addition to submitting with proposal responses, this form must also be submitted in the Excel format. The file is available by request from Carla Rodriguez, Finance Department, at crodriguez@ci.sanleandro.ca.us. It is to be returned either via a floppy disk or CD with the proposal package or it may be transmitted by on July 5, 2007 to the Finance Department. Tab V - Standard Bank Fee Schedule for Government/Corporate Clients- Please submit with Proposal responses. Tab W - Please submit with Proposal responses: 1) Sample Account Analysis Statement and User s Guide 2) Sample Account Reconcilement Reports 3) Account Statements and Positive Pay Report Tab X - Relevant Contract, Cash Management Agreements and Statements- Please submit with Proposal responses. 1) Sample Banking Services Contract 2) Sample Funds Transfer Agreement 3) Sample Merchant Services Statement 4) Samples-Other Tab Y - Bank Credit and CRA Ratings- Please submit with Proposal responses. Page 13 of 18

14 Tab Z - Most Current Annual Report- Please provide an electronic link to your most current annual report with Proposal. Cost Proposals: Please note that cost proposals are to be provided per Tabs U and V as noted above. Tentative RFP Schedule Mail/publish RFP June 8, 2007 Proposal Deadline July 5, 2007 by 3:00 p.m. Proposal Review July 9th-20 th, 2007 Interview with Finalists July 23, 2007 Notification of Award September 21, 2007 The City of San Leandro reserves the right to cancel the awarded contract within a 30-day written notice for non-compliance of agreed upon proposed specifications. V. EVALUATION OF PROPOSALS All proposals submitted will be reviewed by a City of San Leandro evaluation panel. At the completion of the proposal review, finalists may be asked to provide an in-depth presentation and product demonstration in San Leandro. The panel will select the proposal which best fulfills the City's requirements and represents the best value to the City of San Leandro. No single factor will determine the final award decision. The City will negotiate with the bank to determine final pricing, and contract form. Overall responsiveness to the Request For Proposals is an important factor in the evaluation process. Proposals will be evaluated on the basis of: Ability to provide efficient and user-friendly web-based products and services Ability to support products and provide training on site Reliability, experience, and quality of customer service Overall cost Experience in providing services to the public sector, as well as dedicated resources and personnel Community involvement and related community Reinvestment Act contributions. Financial strength and capitalization Dedication to the Government market Page 14 of 18

15 VI. FINAL COMMENTS The City of San Leandro reserves the right to reject any and all proposals, cancel all or part of this RFP, and waive any minor irregularities and to request additional information from proposing financial institutions. Do not contact any City of San Leandro employee, vendor or customer to gather information regarding this RFP. All questions must be forwarded directly to the Finance Director. Any violation of the above conditions or effort that indicates that the financial institution are attempting to gather information or influence the selection process will automatically disqualify the financial institution from the process. This contract, if awarded, will be implemented in fiscal year 2007/2008, with the approximate implementation date of November 30, The contract term will be three (3) years with the option to renew two (2) additional years. VII. CONTACTS For questions regarding the proposal process, contact: Carla Rodriguez, Deputy Finance Director City of San Leandro 835 East 14 th St.. San Leandro, CA Phone (510) Fax (510) For technical questions regarding the proposal content, contact: Jesse Baloca, Director of Finance City of San Leandro Phone (510) Page 15 of 18

16 Appendix Tab U - Banking Services Bid Form Please complete all items on this attachment. (1) If your financial institution does not or cannot provide a specific requested service, please indicate no proposal and if appropriate recommend an alternate service and include as a specified attachment. (2) If the service is contracted to a thirdparty, please mark this clearly. In addition to submitting proposal responses, this form must also be submitted in the Excel format. It is to be returned either via a floppy disk with the proposal package or it may be transmitted by e- mail on July 5, 2007 no later than 3:00 p.m. to Carla Rodriguez at crodriguez@ci.san-leandro.ca.us. City of San Leandro - Banking Services Bid Form (Mark Item Clearly if "No Proposal" or Contracted to Third Party) Estimated Monthly Account Services Average General Account Services FDIC Assessment 600 Account Maintenance 4 Zero Balance Account -Master Maintenance 1 Zero Balance Account - Subsidiary Maintenance 1 Debit Posted 45 Credits Posted 93 Standard Fee per Unit Average Fee Per Unit Total Monthly Cost Total Annual Cost Depository Services Branch Deposit 2 Vault Deposit 128 Vault Deposit - Extended Hours 29 Vault Currency/Coin Deposited per $ Vault Coin Processing Fee Vault Coin Deposit - Non Standard Bag 4 Vault Coin Deposit - Standard Bag Checks Deposited 2400 Returns - Cahrgebacks 10 Return Notification 10 Returns-Reclear 1 Deposit Correction - Cash 3 Courier / Armored Car Services 4 Change Order Vault 15 Page 16 of 18

17 City of San Leandro - Banking Services Bid Form (Mark Item Clearly if "No Proposal" or Contracted to Third Party) Account Services Estimated Monthly Average Standard Fee per Unit Average Fee Per Unit Total Monthly Cost Total Annual Cost Check Disbursement Checks Paid - Not Truncated 145 Checks Paid - Truncated 1025 Stop Pay Automated <= 12 months 3 Stop Pay Automated >= 12 months 2 Stop Pay Manual 1 NSF Items / Overdrafts Image Retrieval Photo Copy Request 1 Online Image Retrieval Check Printing/Supplies CD ROM Maintenance 1 CD ROM Per Image CD ROM Per Disk Disbursement/Reconcilement Services Account Reconciliation Monthly Maintenance 4 Account Reconciliation Monthly Maintenance per item 1021 Account Reconciliation Transmission Output File 1 ACH Services ACH Monthly Maintenance 5 Consumer Credits - On Us 234 Consumer Credits - Off Us 1091 ACH Debit Received Item 13 ACH Credit Received Item 10 ACH Return Item ACH Input Transmission 4 ACH Notification of Change 1 ACH Optional Reports - Electronic 4 ACH Standard Reports - Electronic 1 Page 17 of 18

18 City of San Leandro - Banking Services Bid Form (Mark Item Clearly if "No Proposal" or Contracted to Third Party) Account Services Estimated Monthly Average Standard Fee per Unit Average Fee Per Unit Total Monthly Cost Total Annual Cost Wire and Other Funds Transfers Outgoing Domestic Wire - Electronic 2 Incoming Domestic Wire 1 Wire Advice Via Mail 1 Bank Maintained Template Storage 17 Customer Maintained Template Storage 21 Wire Maintenance Fee 1 Direct Account Transfer 4 Information Services Previous Day Maintenance 1 Previous Day Per Account Fee 4 Previous Day Per Item Fee 1515 Current Day Per Items Fee Current Day Per Account Investment Sweep Account Sweep Report Account - Per Account 1 Investment Sweep Charge - Per Account Page 18 of 18