Pinellas County Business Technology Services Board Meeting April 27, 2017

Transcription

1 1 Pinellas County Business Technology Services Board Meeting April 27, 2017 Partnering to provide the solutions most important to our customers business

2 2 Agenda 1. Call to Order Chair, Commissioner Welch 2. Designation of Voting Proxies Chair, Commissioner Welch 3. Approval of Meeting Minutes Chair, Commissioner Welch BTS Board Meeting February 16 and March 8, 2017 DISCUSSION ITEMS 4. BTS Overview Marty Rose, Chief Information Officer 5. FY18 Budget Proposal Greg Carro, Manager of Finance & Budget 6. Adjournment Chair, Commissioner Welch

3 3 Pinellas County Business Technology Services BTS Overview Marty Rose, CIO Partnering to provide the solutions most important to our customers business

4 4 BTS Overview Business Technology Services (BTS) Department, as the county leaders in Information Technology, exists to provide world class customer service and technology solutions to real business problems and opportunities, while partnering with all county departments to be the "Service Provider of Choice." Under the direction of the BTS Board, BTS collaborated and partnered with Constitutional Officers, BCC Agencies, and the Sixth Judicial Circuit to enable business strategies that have enhanced the mission of Pinellas County Government and all Pinellas County Citizens.

5 5 Our Mission As the technology leader in Pinellas County Government, is to ensure the success of our partners by providing cost effective and innovative technology solutions with the goal of improving the lives of Pinellas County Citizens. 118 of 128 staff surveyed are satisfied with their job at BTS 120 of 128 staff surveyed know what is expected of them at BTS

6 6 BTS High Level Org Chart Martin Rose CIO Tom Fredrick Belinda Huggins Doug Peat Lynda Morrill Greg Carro Jeff Rohrs ETAD EBAS Infrastructure Project Governance Finance EA/Security Mike Alband RAD/BI Marie Wilson COTS/CCMS Mladen Zdjelar Desktop/Back Office Aileen Owens Security Karen Davis Oracle E-Business Pat Brown Custom Applications/DBA Scott Davis Server/Storage Jeremy Capes GIS Dana Zordan Network/Telecom Jonathan Ferguson Operations Center

7 7 Information Technology Infrastructure Library Incident/Request Management Change Management Problem Management New Work Effort Pipeline Application Portfolio Management Business Relationship Management Project Management Organizational Change Management Executive Scorecard IT Governance

8 Bi-Modal Metrics Priority 1 Incidents FY13 FY14 FY15 FY16 FY17 (Projected) BTS Pipeline 2016 Quantity Initial Load of Pipeline (Jan '16) 197 Work Items added in Total: 461 Work Items Closed in % Work Items Closed in %

9 9 New Custom Resource Tax Collector requested BTS to take over Helpdesk and Infrastructure support BTS would support four Tax Collector remote sites Six Tax Collector Positions would be moved to BTS Four positions to be funded by the Tax Collector starting Oct 1, 2017

10 10 BTS Strategic Plan Last year BTS introduced a new One-Page strategic plan format The new format is a two year rolling plan The BTS Strategic Plan updates include: Updated the Agency one-page plans Updated the BTS Guiding Principles Updated the BTS one-page plan (enhanced metrics) Updated the Portfolio Roadmap BTS Strategic Plan: The Strategic Plan to be posted soon

11 11 BTS 2018 Strategic Plan Vision Service Provider of Choice: Partnering in relentless pursuit of value-added service Strategic Goals Mission As the technology leader in Pinellas County Government, we are driven to ensure the success of our customers and partners by providing cost effective and innovative technology solutions with the goal of improving the lives of Pinellas County Citizens. CUSTOMER SERVICE GOVERNANCE SERVICE DELIVERY TALENT FINANCE Guiding Principles ENHANCE BUSINESS VALUE SOLUTION AND COST OPTIMIZATION PROMOTE ONE COUNTY PARTNERSHIPS SECURE, RELIABLE AND ACCESSIBLE SYSTEMS ENTERPISE BI-MODAL ORGANIZATION EMBRACE INNOVATION

12 12 Pinellas County Business Technology Services FY18 BTS Budget Proposal Greg Carro, Mgr. of Finance & Budget Partnering to provide the solutions most important to our customers business

13 BTS Budget Summary Projects 9% BTS Adjusted Base Budget Target w/inter-gov Charges $34,060,120 CIP 11% Labor 45% BTS Base Budget Request $33,981,050 Labor $19,081,780 Operating w/inter-gov Charges $14,899,270 Capital $8,143,870 BTS CIP $4,464,660 Operating 35% Projects $3,679,210 Total Request $42,124,920 $60,000,000-5% -19% 12% -10% 1% -2% 11% -4% $40,000,000 $20,000,000-26% -11% 3% 6% 9% 6% 5% 5% $ Fund $52,117,080 $49,456,330 $39,855,950 $44,822,450 $40,430,450 $40,875,880 $40,007,240 $44,336,130 $42,124,920 Base Budget* $34,576,430 $25,523,690 $22,705,080 $23,316,200 $24,773,710 $27,027,290 $28,756,510 $30,203,400 $31,705,840 13

14 EST 2017 CIP $4,464,660 11% Projects $3,679,210 9% Working for You Labor Summary Labor $19,081,780 45% BRM 2% Admin 4% Position % to Purpose Management 9% Tax Collector Support (Technical) 2% Technical 83% Operating $14,899,270 35% Budget % to Position Purpose Management 12% Admin 3% BRM 2% Tax Collector Support (Technical) 2% Technical 81% $1,500,000 $1,000,000 $500,000 $- Contractual Services BTS Base FTE Headcount

15 15 Inter-Gov Charges 2,275,210 15% FY18 CIP Budget Breakout Airport Fiber $202,000 4% Future Years $2,082,786 47% End-of-Life Refresh $1,754,052 39% Growth $425,822 10% FY18 Operating Budget Breakout Dept OpEx 679,030 5% Run the Business Operating & Capital Improvement Plan Summary Contractors 796,080 5% CIP $4,464,660 11% Operating $14,899,270 35% Projects $3,679,210 9% Labor $19,081,780 45% Funding Trend $15,000,000 $10,000,000 $5,000,000 Services OpEx, 11,148,950 75% One-Time Airport Fiber ELM CIP $

16 16 Transforming the Business Justice/C360 $400,130 11% Project Funding Breakout EAM Current Budget Remaining $359,880 10% BCC Efforts $2,919,200 79% CIP $4,464,660 11% Projects $3,679,210 9% Labor $19,081,780 45% Operating $14,899,270 35% $8,000,000 $6,000,000 $4,000,000 $2,000,000 $ Justice $2,731,100 $6,543,530 $3,539,900 $6,082,060 $5,426,510 $1,600,000 $1,520,000 $1,133,100 $400,130 BCC ELT $2,718,040 $3,098,560 $3,170,680 $3,628,400 $4,064,150 $2,035,230 $5,436,260 $5,247,990 $3,279,080

17 17 Pinellas County Business Technology Services FY18 BTS Budget Proposal Decision Packages Partnering to provide the solutions most important to our customers business

18 18 Enterprise Asset Management BCC Business Project Solid Waste 6% Utilities 32% Real Estate Management 13% Parks & Conservation Resources 16% Public Works 33% Special Revenue 19% General Government 42% Enterprise 39% User Impact by Department Users by Funding Source Estimated Project Budget $17,424,380 Cash Flow Year 1 (FY17) One-time Year 2 (FY18) One-time Year 3 (FY19) One-time Year 4 (FY20) One-time Year 5+ (FY21) Recurring * * BTS only Estimated Project Budget $ 3,247,270 $ 4,714,990 $ 4,702,160 $ 4,759,960 $1,067,910 Approved Appropriation Estimated Remaining ($ 3,179,190) ($ 359,880) Total Annual Need $ 68,080 $ 4,355,110 $ 4,702,160 $ 4,759,960 $1,067,910 Approved FY17

19 19 Justice CCMS Enhancements CJIS Policy Board Initiative Enhancements FY17 (One-time) Future Year Impact (Recurring) 8 $ 499,500 $37,140 Total $37,140 Approved FY17 Enhancements 8 (10 Efforts now in Tyler Release) FY18 (One-time) Future Year Impact (Recurring) $ 234,560 0 Total $ 234,560 $0 Two-year plan to provide efficiency enhancements to the Tyler Odyssey System for all Justice partners.

20 20 Questions Thank you for your continuing support!