How to Create Multigenerational Legacy: A Strategy and Case Study
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1 How to Create Multigenerational Legacy: A Strategy and Case Study Lonnie Gienger, CEO Wilkinson Family of Companies I M N R e a l E s t a t e F a m i l y O f f i c e C o n f e r e n c e May 15, 2018
2 Introductions G I E N G E R FA M I LY o Married 35 years o Four kids, a son and daughter in marriage
3 G I E N G E R FA M I LY L O N N I E G I E N G E R S H E L L E Y G I E N G E R CEO, Wilkinson Family of Companies (real estate investments) Co-founder/Chairman Business Advantage (entrepreneur training system) Mother, Family Teacher, Registered Nurse Owner, Health Advantage (holistic health coaching) Father Co-founder/Chairman Ministry Advantage (non-profit leadership coaching) Mother Host of podcast on systems for success in family and business K Y L O N G I E N G E R T E L I A H G I E N G E R Podcast host on alternative education for successful leaders Owner, Renu Hot Yoga (#1 yoga studio in city) CEO, AffiliateFix (#1 affiliate marketing forum online) Yoga Instructor and Health Coach Son Co-owner, Renu Hot Yoga Daughter-in-law Co-owner, NUYU Juice Bar
4 G I E N G E R FA M I LY A U R E N O C O N N E L L Doctor of Nursing Practice, Mental Health L A C H E L L E O C O N N E L L MBA, Professional Photographer, Yoga Instructor Owner, Ello Candle Co. (artistic soy candle manufacturer) Son-in-law Daughter Daughter C H E L A N N G I E N G E R Owner, NUYU Juice Bar/Health Café (#1 in city) Host of podcast for young entrepreneurs Author, Dear Millennial, Son S K Y G I E N G E R Owner/Music Producer, Salient Audio
5 Background S E R I A L E N T R E P R E N E U R o CEO, Wilkinson Family of Companies. o $1.7B total real estate transactions o Multifamily value-add track record o 24%+ IRR average over 26 years o Coached thousands around the world on: o Business mission, vision and values o Strategy and systems for implementation o The question that changed my world
6 G R E G G U N N Why do you invest so much time developing and implementing clear mission, vision, values and strategy for your businesses, but you don t take the same intentional approach to leading your family?
7 Multigenerational Legacy Strategy 1 2 D E F I N I N G Y O U R FA M I LY C O M PA S S o Values o Mission o Vision P L A N N I N G Y O U R I M P L E M E N TAT I O N PAT H WAY S o Relational Pathways o Structural Pathways
8 T H R E E C O M PA S S C O M P O N E N T S Family Values: The non-negotiable principles that guide everything you do Family Mission: The ultimate reason for your existence as a family Family Vision: A compelling picture of what your family will look like when it is accomplishing its mission
9 C O M PA S S C O M P O N E N T Your Family Values The non-negotiable principles that guide your family what you want to stand for in this world
10 Your Family Values The Compass P R I N C I P L E S O F E F F E C T I V E FA M I LY VA L U E S o Guide the way decisions are made, priorities are set, money is spent, people are treated and plans are made and executed o Foster the following: o Loyalty o Harmony o Empowerment
11 Your Family Values The Compass Q U E S T I O N S T O H E L P D I S C O V E R Y O U R VA L U E S o o o o o o What did you love or hate about your family growing up? What makes you really happy or really sad? Who do you really admire and why? What does it mean for you to be a really good person? After you die, what do you want people to say about who you were (not what you accomplished)? What character traits do you want to see in your children and grandchildren?
12 Your Family Values The Compass G R E AT C O M PA N I E S D O T H I S W H Y D O N T FA M I L I E S? Wilkinson Family Of Companies Core Values 1. Doing the Right Thing 2. Acting in the Best Interest of Our Partners 3. Defining Wealth by Who We Are 7. Building Beyond Business 8. Creating Quality Relationships 9. Enjoying Life with Passion 4. Building People 5. Leading Through Serving 6. Continually Pursuing Excellence
13 Your Family Values The Compass O N E W O R D VA L U E S T O H E L P B R A I N S T O R M I N G Accountability Attitude Authenticity Boldness Character Collaboration Community Compassion Confidence Courage Creativity Dedication Devotion Discipline Diversity Education Efficiency Encouragement Endurance Enthusiasm Excellence Faith Faithfulness Friendships Generosity Goodness Grace Gratefulness Growth Honesty Honor Hope Humility Humor Ingenuity Integrity Intimacy Joy Justice Kindness Leadership Learning Loyalty Medication Mercy Openness Passion Patience Peace Perseverance Personal Growth Prayer Relationships Reliability Respect Sacrifice Self-discipline Selflessness Servant Leadership Serving Steadfastness Stewardship Teamwork Thankfulness Transparency Trustworthiness Truth Unity Wisdom Zeal Other
14 Your Family Values The Compass A C T I O N - O R I E N T E D VA L U E S T O H E L P B R A I N S T O R M I N G Influencing and inspiring others through servant leadership Leaving every person and everything better than I found Always doing the loving thing Practicing excellence, thoroughness, persistence, and self-discipline Seeing value in everything and finding something to appreciate in everything Building up and encouraging people in every interaction Creating vibrant physical, mental, and emotional health and energy Maintaining a teachable spirit at all times Building positive, authentic friendships Seeking first to understand before trying to be understood Keeping a positive attitude at all times Beginning with the end in mind Enjoying life fully with passion and fun Life-long learning and adventure Experience quality music and arts Continual spiritual growth Always considering the preciousness of others Living with a grateful heart Wise management of time, money, and resources Other
15 Your Family Values The Compass P R O C E S S F O R I D E N T I F Y I N G Y O U R FA M I LY VA L U E S o o o Brainstorm individual values o o Compare spouse s if married Discuss why certain values are important to each of you Ask children to identify values Prioritize and select that represent the guiding principles that you most want for your current and future generations
16 Your Family Values The Compass G I E N G E R FA M I LY VA L U E S F I R S T G E N E R AT I O N 1. Creating value and building a better world through entrepreneurial ventures 2. Enjoying vibrant physical, mental, emotional health (living the 8 laws of health) 3. Leading through serving (influencing and inspiring through a servant s heart) 4. Seeing value and finding something to appreciate in everything 5. Demonstrating a positive attitude at all times 6. Continual life-long learning and adventure enjoying life with passion & fun 7. Beginning with the end in mind (setting worthwhile goals we act on) 8. Wise management/stewardship of time, money and resources 9. Excellence, thoroughness, persistence and self-discipline 10. Always doing the loving thing and considering the preciousness of others. 11. Developing positive, authentic friendships 12. Leaving everything and every person better (building people in every interaction) 13. Seeking first to understand before trying to be understood 14. Continually growing toward more intimate friendship with God 15. Seeking God s Kingdom and his purposes and interest above everything else 16. Basing all our thoughts and actions on the model of Jesus 17. Investing our lives in helping people experience God 18. Creating and experiencing quality music and art to honor God and inspire people
17 Your Family Values The Compass G I E N G E R / O C O N N E L L FA M I LY VA L U E S S E C O N D G E N E R AT I O N 1. Growth: Lifelong learning and mastery 2. Ownership: Taking personal responsibility for our thoughts, actions, possessions, and influence 3. Grace: Imparting gratitude, patience, and undeserved favor towards self and others 4. Virtue: The fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control 5. Purpose: Carrying oneself as a gentleman or lady of the Kingdom of Heaven living in our personal mission and always aligning our activities accordingly 6. Health: A daily journey of social, physical, and mental well being 7. Love: Positive regard and commitment towards self and others 8. Adventure: The pursuit of daring experience and activity with enthusiasm and enterprise 9. Stewardship: Being generous, just, and shrewd with resources and relationships 10. Relationship: Meaningful connectedness and unity with God, family, and friends 11. Creativity: The pursuit and ability to make, invent, and grow things--including culture
18 M U LT I G E N E R AT I O N A L L E G A C Y Continual lifelong learning and adventure. A L I G N M E N T OF F A M I LY VA L U E S Enjoying vibrant physical, mental, emotional health F I R S T G E N E R AT I O N Wise stewardship of time, money and resources.
19 M U LT I G E N E R AT I O N A L L E G A C Y A L I G N M E N T OF F A M I LY VA L U E S S E C O N D G E N E R AT I O N Growth: Lifelong learning and mastery. Health: A daily journey of social, physical, and mental well being Stewardship: Being generous, just, and shrewd with resources and relationships
20 C O M PA S S C O M P O N E N T Your Family Mission The ultimate objective or purpose of your family what you want to accomplish in this world
21 Your Family Mission The Compass P R I N C I P L E S O F E F F E C T I V E M I S S I O N S TAT E M E N T S o o o o o o Answers: Why does our family exist? What is our real purpose? Communicates family identity Defines primary value family adds to society Action-oriented: What we plan to do? Short, concise, easy to remember Timeless, multigenerational
22 Your Family Mission The Compass Q U E S T I O N S T O H E L P D I S C O V E R Y O U R M I S S I O N o o o o o What does your family care deeply about? What s wrong with the world that drives you crazy? Imagine being at the end of your life thinking about all you and your family accomplished what will matter to you the most? If your family could get a message across to a large group of people, who would those people be? What would your family message be? If you had all the time and money you need to accomplish anything, what would you and your family be doing in and for this world?
23 Your Family Mission The Compass P R O C E S S T O D E V E L O P Y O U R M I S S I O N o Three parts of an ideal family mission statement: 1 What 2 Who 3 Results
24 Your Family Mission The Compass P R O C E S S T O D E V E L O P Y O U R M I S S I O N WHAT: List key action words or phrases that indicate what you want your family to do WHO: List everyone or everything that you really want your family to help or impact RESULT: Identify the key outcomes you want for your family, the impact your family will have in this world
25 Your Family Mission The Compass S A M P L E B U S I N E S S M I S S I O N S TAT E M E N T Microsoft To empower every person and every organization on the planet to achieve more. WHAT: To empower WHO: Every person and every organization on the planet RESULT: To achieve more
26 Your Family Mission The Compass G I E N G E R FA M I LY M I S S I O N S TAT E M E N T F I R S T G E N E R AT I O N To courageously lead generations of people to become devoted friends and sold-out followers of Jesus! WHAT: To courageously lead WHO: Generations of people RESULT: To become devoted friends and sold-out followers of Jesus
27 Your Family Mission The Compass G I E N G E R FA M I LY M I S S I O N S TAT E M E N T S E C O N D G E N E R AT I O N To lead generations of people to take extreme ownership, achieve their full potential, live gratefully and love unconditionally. WHAT: To lead WHO: Generations of people RESULT: To take extreme ownership, achieve their full potential, live gratefully and love unconditionally
28 C O M PA S S C O M P O N E N T Your Family Vision A compelling picture of what your family will look like when it is accomplishing its mission
29 Your Family Vision The Compass P R I N C I P L E S O F E F F E C T I V E V I S I O N S TAT E M E N T S o Succinctly states the ideal future picture for your family o Challenging and inspiring o Short, memorable statements are most effective
30 Your Family Vision The Compass S A M P L E B U S I N E S S V I S I O N S TAT E M E N T Marriot Hotels To be the world s favorite travel company. Wilkinson Family of Companies To be world-class leaders in building exceptional people and out-of-the-ordinary wealth.
31 Your Family Vision The Compass Q U E S T I O N S T O H E L P D E V E L O P Y O U R V I S I O N S TAT E M E N T Imagine that you show up in the lives of your family 200 years from now. What would you ideally like to see in the following areas? 1. You ask a people in the community what they know about your family and they say 2. You meet friends, customers or clients of your family members and ask them about their experience with your family members, and they say 3. You visit homes and gatherings of your family members and you see or hear
32 V I S I O N S TAT E M E N T P R O C E S S What will it look like in future generations when our family is accomplishing its mission? The vision of our family is to be
33 Your Family Vision The Compass G I E N G E R FA M I LY V I S I O N S TAT E M E N T F I R S T G E N E R AT I O N To be intimate friends of God and effective kingdom builders.
34 Your Family Vision The Compass G I E N G E R FA M I LY V I S I O N S TAT E M E N T S E C O N D G E N E R AT I O N To be a lasting legacy of kingdom builders who prevail in every sphere of life and help others do the same.
35 Your Family Vision The Compass P E R S O N A L M I S S I O N S TAT E M E N T S E C O N D G E N E R AT I O N To inspire and empower the younger generation to live in extreme freedom and complete life balance through the platform of being an entrepreneur and Jesus follower. P E R S O N A L V I S I O N S TAT E M E N T S E C O N D G E N E R AT I O N To see the younger generation living their life to its full potential through the platform of being and entrepreneur and Jesus follower.
36 R E L AT I O N A L S Y S T E M S
37 Your Family Compass Implementation Strategies Plan pathways to guide your family in the direction of your compass R E L AT I O N A L 1PAT H WAY S 2 PAT S T R U C T U R A L H WAY S
38 R E L AT I O N A L PAT H WAY S Relationships are the carriers of multigenerational success in family, in business and in life.
39 Relational Pathways S T R AT E G I E S T O I M P L E M E N T Y O U R C O M PA S S o Family goal setting retreats o Family compass review vacations o Family council meetings o Family nights o One-on-one dates o Family connection time
40 Relational Pathways Implementation Strategy A N N U A L G O A L S E T T I N G R E T R E AT S o Beginning of each new year o Silent journaling and goal-setting o Share and celebrate o For more info: o Systems for Success Podcast o Episode 2: Round Table Discussion o systemsforsuccess.com
41 Relational Pathways Implementation Strategy C O M PA S S R E V I E W VA C AT I O N S o A fun annual vacation that the whole family enjoys mid-year, every year o Plan intentional time to review family mission, vision and values o Celebrate wins o Discuss betterment o Make creative memories
42 Relational Pathways Implementation Strategy FA M I LY C O U N C I L M E E T I N G S o Monthly or quarterly o Managing properties and investments o Stewarding family mission, vision and values
43 Relational Pathways Implementation Strategy R E S P O N S I B I L I T I E S O F O U R FA M I LY C O U N C I L 1. Stewarding the family mission, vision, values and constitution 2. Overseeing the family Investment Committee and monitoring performance of family investments 3. Managing and drafting legal documents concerning the family estate planning 4. Managing the family s philanthropy efforts 5. Overseeing family property management 6. Resolving family conflicts that cannot be resolved informally 7. Managing the strategic and tactical goals of the family enterprise 8. Organizing activities that strengthen family bonds 9. Formulating policies for family members working in family businesses 10. Formulating policies regarding inclusion or exclusion of spouses
44 Relational Pathways Implementation Strategy FA M I LY N I G H T S o Weekly o Same night every week o Build relationship o Have interactive fun o Share stories
45 Relational Pathways Implementation Strategy O N E - ON- O N E D AT E S o Weekly or monthly o First priority is weekly date with spouse o A date with each child at least once a month o Build relationship, make memories o Celebrate together
46 BUILD relationship
47 Relational Pathways Implementation Strategy FA M I LY C O N N E C T I O N T I M E o Daily o minutes to communicate and build relationship o Ask meaningful questions like: o What did you learn today? o What was the high and low experience of your day? o What are you looking forward to tomorrow?
48 S T R U C T U R A L PAT H WAY S Structures are the catalytic mechanisms that activate sustained success across the generations.
49 Structural Pathways Implementation Strategy K E Y Q U E S T I O N : How will your family compass be reflected in each of your governance structures, legal documents, and family enterprises? o Your Family Assembly o Your Family Council o Your Family Trusts o Your Family Office o Your Family Businesses o Your Family Philanthropic Foundation, Process, or Board o Your Family Wealth Management o Your Bylaws and Operating Agreements o Other Family Structures
50 E X A M P L E S F R O M G I E N G E R FA M I LY T R U S T D O C U M E N T trustees are to have broad discretion in determining how distributions are to be made and the purposes for which they are made consistent with our family s adopted statement of mission, vision and values.
51 E X A M P L E S F R O M G I E N G E R FA M I LY T R U S T D O C U M E N T Following are the fully adopted Mission, Vision and Values which are to function as the compass for all decisions and actions of our Family Trust for generations to come:
52 Multigenerational Legacy Strategy Summary 1 2 D E F I N I N G Y O U R FA M I LY C O M PA S S o Values o Mission o Vision P L A N N I N G Y O U R I M P L E M E N TAT I O N PAT H WAY S o Relational Pathways o Structural Pathways
53 Congratulations! Now Do Something! For more information feel free to contact me at Or search for Lonnie Gienger, Systems for Success to find me on Facebook, Instagram or podcast sites.
54 Multigenerational Family Compass Summary T H R E E F I N A L FA C T O R S T H AT F U E L FA M I LY L E G A C Y o Arrange life priorities in this order 1. Your inner spiritual life 2. Relationship with spouse 3. Relationship with kids 4. Personal life mission 5. Your business, career and finances o Create an interdependent family where individuals first look within the family to find identity and meet their needs o Treat each other as better than your best friend or best customer
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