Refund to Savings: Evidence of Tax- Time Saving in a National Randomized Control Trial

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1 Refund to Savings: Evidence of Tax- Time Saving in a National Randomized Control Trial Dana C. Perantie Michal Grinstein-Weiss May 16, 2014 Note: Statistical compilations disclosed in this document relate directly to the bona fide research of and public policy discussions concerning the use of the IRS split refund capability and promotion of increased savings in connection with the tax compliance process. All compilations are anonymous and do not disclose cells containing data from fewer than ten tax returns. IRS Reg

2 About the Refund to Savings Initiative Largest saving experiment ever conducted in the United States in terms of sample size Developing and testing model for a universal, scalable savings policy Tax time is a major financial event for households 146M individual returns filed $323 billion refunded

3 2013 Refund to Savings Initiative Randomized controlled trial in TurboTax 684,000 participants Household Financial Survey 6 months 20,000 survey takers 8,300 survey takers

4

5 In-Product Intervention

6 Motivational Prompts Family Future Emergency

7 Anchors

8 R2S Participant Characteristics Household Income: $13,294 Federal Tax Refund: $921 Claiming EITC: 39%; Median: $1,985 Age: 28 68% Single; 21% Head; 11% Married

9 Key Questions 1. Can behavioral economics techniques increase deposits to savings at tax time? 2. Does R2S increase savings 6 months later? 3. What factors are associated with saving?

10 Key Questions 1. Can behavioral economics techniques increase deposits to savings at tax time? 2. Does R2S increase savings 6 months later? 3. What factors are associated with saving?

11 Overall Tax Time Impact Increased number of people who deposited to savings 4,800 additional savers Increased amount deposited to savings $5.9 million dollars more deposited into savings

12 Percentage Who Split Refunds into Savings % of Participants Who Split Refund n = 228,828

13 Amount Deposited into Savings Amount Deposited to Savings ($) n = 228,828

14 Splitters: Amounts Deposited into Savings Amount Deposited to Savings ($) n = 10,365

15 Key Questions 1. Can behavioral economics techniques increase deposits to savings at tax time? 2. Does R2S increase savings 6 months later? 3. What factors are associated with saving?

16 Probability of Saving Refund 6 Months % of Participants Who Saved Refund * * n = 4,833

17 Percentage of Refund Saved 6 Months Control Group Mean = 19.2% % of Refund Saved 0.7% 2.6% 5.0% -1.2% Anchor 25% Anchor 50%* Anchor 75%** Anchor $100 or $250 n = 4,833

18 Probability of Access to $2K in an Emergency 6 Months after Tax Time 60% 56% 50% 44% 48% 50% 51% % of Respondents 40% 30% 20% 10% 0% * * * Control Anchor 25% Anchor 50% Anchor 75% Anchor $100 or $250

19 Key Questions 1. Can behavioral economics techniques increase deposits to savings at tax time? 2. Does R2S increase savings 6 months later? 3. What factors are associated with saving?

20 Factors Associated with Saving Financial shocks Debt Use of alternative financial services Asset limits

21 Financial Shocks 66% experienced at least one of the following: Trip to hospital Major vehicle repair Period of unemployment Legal fees/expenses n = 5,552

22 Saving 6 Months by Financial Shock % of Participants Who Saved Refund n = 5,556

23 Saving 6 Months by Type of Debt % of Participants Who Saved Refund n = 8,126

24 Saving 6 Months by Alternative Financial Services Use % of Participants Who Saved Refund Check casher Non-bank money order Non-bank wire transfer Payday loan Rent-to-own Payroll card Auto title loan n = 5,825

25 Asset Limits Percentage of Refund Saved 6 Months % of Refund Saved If I saved more, I would lose government benefits. n = 8,300

26 Summary R2S increased both the number and amount of deposits to savings Impact observed 6 months after tax filing Anchors more effective than prompts Financial shocks, debt, use of AFS, and asset limits associated with less saving

27 Thank You Intuit Inc. Ford Foundation Annie E. Casey Foundation University of North Carolina Anonymous funder

28 Why Tax Time Saving? Universal, Permanent, and Recurring Major Financial Event for Households o Approximately 146M individual returns filed every year 1 o $323 billion refunded each year 2 o 27M low-income households received nearly $63 billion in EITC for TY Golden opportunity Evidence from asset-building research $**2, IRS Data Book Publication 55B IRS Data Book IRS Statistics for Tax Returns with Earned Income Tax Credit

29 HFS - Insights 22% homeowners $2,500 in credit card debt 38% used alternative financial services in previous year 57% skipped paying a bill in previous year

30 Products Used by Savers Type of Account % of Respondents Savings Acct 66% Checking Acct 33% Prepaid Card 1% IRA 5% Education Acct 1% Savings Bonds 2% Other 6% N = 2,224

31 Anchoring Subject spins a wheel to generate random number Asked, What % of countries in Africa belong to the UN? Guess is influenced by anchor : o Wheel says 65, avg. guess = 45% o Wheel says 10, avg. guess = 25% Tversky & Kahneman, 1974

32 DEMOGRAPHICS

33 Gender and family status 61% are women 59% are single, never married 20% are unmarried, divorced 62% have no kids under 18 in the household 77% have 2 or fewer adults in the household

34 Race Hispanic Asian 8% 2% Race Other 4% Black 11% White 75% N=19,269

35 Education 43% 38% 27% college degree or more some college currently enrolled

36 FINANCIAL POSITION

37 Income Median household: $17,600 National Median Household Income: $50, households (2%) report $0 or negative income 25 th percentile: $8, th percentile: $26,593

38 Employment Employment Out of labor force 20% Unemployed 11% Full-time/self 48% Part-time 21%

39 Highest interest rate 42% don t know the rate on their debt with the highest interest rate Among those who do know: Type of Debt N Mean rate by % Credit cards Student loans Personal loans Bank loans Payday loans Medical bills Past due rent/bills Negative balances

40 Among those who bank (94% of sample) at a 2-12% rate for a $1-10 fee for a $10-25 fee with an average Annual Percentage Rate of 400% with an Annual Percentage Rate up to 240% that cost 10% of the refund at prices well above market price with an Annual Percentage Rate up to 250%

41 Assets % of responders that own median liquid assets

42 Current money management strategy pen and paper software bank website internet service smartphone app accountant don t use anything (people could circle as many as they use)

43 Average refund saved is more than average monthly income $1,000 $900 $800 $700 $600 $500 $400 $300 $200 $100 $0 Source: 2012 R2S Experiment $839 Median Monthly Income $951 Median Refund Saved Among Low Income Refund Savers

44 Debt Credit Card Medical Education Past-due rent/bills Median debt = $1,500 Median debt = $1,522 Median debt = $20,000 Median debt = $500

45 Bank Access Access Unbanked 6% Banked 57% Underbanked 37%

46 Plan for the tax refund 62% plan to save part of their refund for at least a few months How does the average person plan to allocate their refund? ~ 1/3 to spending within one month ~ 1/3 to debt clearing ~ 1/3 to savings

47 Overall Impact 6 Months Later Anchors affected the number of people with any portion of the refund 6 months later Anchors also influenced the percentage of refund saved Higher anchors tended to be more effective (50% and 75%)

48 Tax Time Intention for Refund

49 Actual Allocation

50 Tax Time Intention vs. Actual Allocation

51 % of Refund Saved for Six Months Variable Coefficient Robust P-Value Standard Error Treatment: Anchor 25% Anchor 50% Anchor 75% Anchor $100 or $

52 Does tax time deposit predict 6 months saving? 50% Saved any amount 30% Proportion Saved % who saved 6 months 45% 40% 35% 30% 25% 20% 15% 10% 5% Proportion of refund saved 6 months 25% 20% 15% 10% 5% 0% No Deposit Deposit 0% No Deposit Deposit

53 Access to $2,000 in an Emergency N=7,645

54 Financial Hardships n =7,624

55 Financial Insecurity (% who skipped ) 70% skipped at least one of the following Rent Bills Medical Care Medications N=20,558

56 Highest interest rate Out of the kinds of debt you indicated having, which has the highest interest rate? don t know credit or charge cards student loans pay day loans medical bills

57 Are you familiar with U.S. savings bonds? YES SORT OF NO

58 Saving by Hardship Experience % of Participants who Saved Refund

59 Difficulty in Covering Expenses % of Participants who Saved Refund n = 8,267

60 Types of Debt % of Participants with Debt n = 18,956

61 Interest in Alternative Refund Methods n = 17,901

62 Interest in Alternative Refund Methods by Banked Status n = 961

63 Conclusions R2S interventions increased: Number of savers Amount of savings Number of splitters Proportion of split to savings Follow-up survey revealed: Tax time deposits saved 6 months Many barriers to saving for low-income people Interest in tax time product innovation

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