Products and Services

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1 Products and Services

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3 Welcome Welcome to the Educators Credit Union family! We are thrilled to have merged with Parker Community Credit Union so we can offer you more of the great personal products and services you have grown accustomed to over the years. Our priority is our member-owners. We created this book to help introduce you to most of the products and services we offer at Educators. If you have any questions about our services or products, more information is always available at You can also call us during business hours at or use the Live Chat feature at the top of our homepage. We hope you are as excited as we are about this great opportunity. Our staff will do their best to make you feel like you are family.

4 Now that Parker Community Credit Union s systems merged to become Educators Credit Union, you ll notice some differences. Here s a list of some of the changes that happened with the merger, steps you should take if you haven t already and other valuable information. You may now use any Educators location. This means you have 19 new credit union branches available to you. We are also part of a shared service network that connects you to thousands of branches and fee-free ATMs throughout the country. For a full list, visit the Branches & ATMs page on our website Because your account number and financial have changed, you will need to update your automatic payment and withdrawal information if you have not done so already. Please provide them with your new account number and Educators routing number You can continue using your PCCU debit and credit cards and still get most perks of an Educators card. When your card is reissued, you will then receive an Educators Visa gold card. Please see the checking and credit card section of this booklet for more information on the benefits. The first time you log in to Educators Online Banking, you should use the username and password you used with PCCU s online banking. Some members will be asked to change their username to meet Educators security requirements. All members will have to change their passwords after their first login. All members must enroll in Educators estatements, even if they were currently enrolled in PCCU s estatements. To enroll, click on the edocuments icon on the menu in Online Banking. Read the disclosure and click Subscribe to agree. If you had a PCCU Advantage Checking Account, it is now an Educators High Yield Money Market Account. More information about the Money Market can be found in the savings section of the booklet.

5 Savings Accounts In 1937, our first account was opened with a $5 deposit. To this day, that s the minimum balance required to open our base savings account known as a Prime Share Savings. Every member must have a Prime Share, but we know that one savings account does not fit the needs of all members, so we have several options available to you in addition to Prime. Change Up Savings This account is for members who have a checking account with a debit card and estatements. When you make a non-pin purchase with your card, it will round the cost up to the nearest dollar and deposit that into your change up savings. It also has a higher interest rate than a standard savings account. We offer change up savings to help make saving money easier for our members. Christmas and Vacation Savings These accounts help our members save with a goal in mind. Schedule money to be set aside on a regular basis and when the time comes, you ll have the money saved for that next trip or those much-deserved presents. Summer Pay Teachers use this account to deposit money while they work during the school year. Summer Pay helps teachers save money for summer break. When the summer starts, they will get money regularly transferred from this account, just like receiving a pay check. High Yield Money Market Account The High Yield Money Market Account rewards members for saving more. The higher the balance, the higher the interest rate. The minimum opening balance is $1,000. If the account drops below $1,000, members face a $10 monthly fee. For current rates, visit Share Certificates Share Certificates offer a higher interest rate, but the money is set aside for a set period. Share Certificates have a minimum balance of $500 and terms last from 91 days to 5 years. For current rates, visit

6 Checking Accounts Like all of our services, Educators checking account is designed with our members in mind. To open a checking account, there is no minimum balance and no monthly fees as long as a member is signed up to receive estatements instead of paper statements. With Educators, you also get: Instant-issue debit cards in branches. The ability to customize your Educators card with Picture My Card. Members get one free customized card each year. Points for Perks reward points when you use your debit card to make a credit transaction. Members receive one point for every $2 spent. No limit to the number of monthly transactions. No transaction fees at any Educators ATM or any of our 50,000 partner ATMs. You can find a list of fee-free ATMs on the Branches & ATMs page of 24-hour account access when using Online or Mobile Banking. There is a $605 daily limit on PIN transactions with Educators debit cards. Non-PIN transactions have no limit, up to the available balance of the checking account.

7 Financial Literacy Educators goal is to educate and advise the communities where we work and live so people can make educated decisions with their finances. To accomplish this goal, Educators has several programs to support our community members. The credit union dedicates 8% of our annual net income to this cause. EverFi EverFi is a digital learning tool sponsored by Educators Credit Union. Educators provides a complimentary license to classrooms and adults to use this online program. EverFi walks users through several real-life scenarios, including saving money, credit cards, buying a car and much more. Banzai Banzai is an online tool Educators provides to local classrooms. It can be used in grades K-12 and guides students through interactive modules to increase their knowledge about finances before adulthood. GreenPath Financial Counseling Educators partners with GreenPath to provide complimentary credit counseling to our members. GreenPath professionals give their expert analysis to help develop a budget and a financial action plan based on the members personal situation and goals. Reality Check Day Educators Credit Union brings students a hands-on learning opportunity to see what it s like to balance a budget as an adult. The simulation assigns students a career based on their interests, marital status, children, monthly income and credit score. They are then responsible for making it through a month on their assigned budget.

8 Online Services Educators Credit Union has a bevy of online services to provide premium convenience to our members. Online Banking Log in to Online Banking using any web browser to manage your accounts, pay bills, transfer funds between your shares, see loan balances, make payments, create budgets, set automatic transfers and much more! Mobile Banking Educators Mobile Banking lets you manage your finances on the go. Use your Online Banking login to get started, then make transfers between accounts, check recent transactions, deposit checks with FlashCash and more. the Ctrl app. Turn cards on and off with a single swipe, get transaction notifications, set spending limits and more. Mobile Wallets Your Educators cards work with Apple Pay, Android Pay and Samsung Pay. Start the set up on your mobile device and follow the instructions to connect your phone and card. You can get more detailed instructions at Bill Pay Pay your bills from Online and Mobile Banking. Bill Pay is free if you use it to pay at least two bills each month. Otherwise, your account will be charged $5.95 each month. There is no limit to the number of bills you can pay. Ctrl Take control of your Educators debit and credit cards with

9 Credit Cards Educators Credit Union has several credit card options to meet the needs of our members. When the merger takes place, you can keep your current PCCU card, but have all the benefits of the Educators Credit Union cards. These benefits include: No annual fees. Low interest rates. Check for the latest. 25-day no-interest grace period. Pay your entire balance each month and your purchases are interest free. Points for Perks for each $1 spent when you swipe your credit card. Card customization on Educators cards with Picture My Card. Members get one free customized card yearly. Instant-issue cards at any Educators branch. Secure shopping with EMV chip card technology. 24/7 Transaction Decline Assistance so members can get the help they need when they need it. Just call if your card is declined. New card options are coming soon. Watch for more information.

10 Auto & Lease Educators works to take the hassle out of car buying. With Educators Auto & Lease, our team of trained staff can help you find that vehicle you ve been searching for. Our services include: Low-interest vehicle loans to make your next purchase more affordable. Free CarFax reports with an auto loan preapproval. A Preferred Dealer Network that gives members a hassle- and haggle-free price, generally at or below inventory price. A connection to AskAuto, an app that lets you research your next vehicle, apply for a loan and more. Access to AutoSmart, an online service that connects members to exclusive pricing, car values and more useful information when car buying. Vehicle Specialists who will help estimate trade-in value of your current vehicle so you know the value going into buying. Leasing options on new and used vehicles. Lease options offer lower payments, customized leases for each vehicle and the ability for an early buyout with no penalties. Warranty Service agreements at up to 50% below dealer pricing with added benefits. Contact Auto & Lease by calling or ing ecuautoandleasestaff@ecu.com.* * is not secure and information can be read by others. Do not information such as passwords, social security numbers, account numbers, mother s maiden name, etc.

11 Mortgages We know having a home is important. So Educators Credit Union has designed a number of options to help you no matter where you are when it comes to ownership. First-Time Homebuyer Program Looking to buy your first home? We want to help you! With our First-Time Homebuyer Program, you get no closing costs* and a low down payment. Fixed-Rate Mortgages Get a Fixed-Rate Mortgage with a down payment as low as 10% for a single-family residence with a mortgage amount of $30,000 or more. There are several repayment options for Fixed-Rate Mortgages. Adjustable-Rate Mortgages With an Adjustable-Rate Mortgage, you can borrow up to 90% of the purchase price of your home or 80% of the appraised value to refinance your home for the maximum repayment term of 30 years. Adjustable-Rate Mortgages have a fixed rate and payment for a specific time period between two and five years, then the rates adjust annually based on market rates. With an Adjustable-Rate Mortgage from Educators you can enjoy: A flat closing cost of $1,000 with no points. No prepayment penalties. Free bi-weekly payment options with direct deposit transfer or through payroll deduction. An additional optional special savings account can be set up to save for your property taxes and insurance. There are several repayment options for Adjustable-Rate Mortgages. *Subject to change. Go to for the most current information

12 Home Equity Loans/Line of Credit Do you want to use the equity you have built into your primary residence? With our Fixed Home Equity Loans or our Home Equity Lines of Credit, you can do just that. You can borrow up to 100% of your home s appraised value. Our home equity loans have fixed interest rates, fixed monthly payments and flexible repayment terms. To see the current rates and terms for all of our mortgages, visit

13 Business Services Educators Credit Union s goal is to provide the education, service and support members need to make sound financial decisions. This is true whether we re helping an individual or an entire business. That s why Educators has designed its business services with you in mind. Even if you re just opening your doors or are well established in your community, we have the services to meet your needs. Online & Mobile Banking Managing your finances on the go is important for your busy day. With Educators Online Banking and the Mobile Banking app, you can take care of your money on your time. Transfer funds between accounts, make deposits with Flash Cash and more! Bill Pay Schedule bill payments through Educators Online Banking so you never have to cut a check again! With Bill Pay, connect your payments straight to your account, with no limit on the number of bills you can pay. Bill Pay is free if you pay at least two bills per month. Business Checking Business checking accounts earn dividends and come with no monthly fees* or balance requirements. Get 300 free items** with a $0.15 charge after the first 300. Business Debit Cards Earn rewards just for using your debit card. Get 1 Point for Perks for every $2 spent on a non-pin transaction. Personalize your card with Picture My Card. Use your card fee-free at any Educators ATM or more than 55,000 partner ATMs nationwide. *If you are not signed up for estatements, your account is subject to a $10 monthly fee. **An item is a cashed or deposited check, a check written from your business account, an ACH deposit or withdrawal, or a deposit made to your account.

14 Business Loans Educators offers a variety of loan options because we understand businesses have many different needs. All our loans come with quality service and competitive pricing to support purposes like: Working capital Machinery and equipment Furniture and fixtures Land and building (purchase, renovation and new construction) Business Acquisition Refinancing existing debt Business Visa Platinum Educators Business Visa Platinum Card offers a quick and convenient way to manage your every day business expenses. Get great benefits, including: No annual fees A low interest rate Interest-free purchases when you pay off your entire bill each month Get Points for Perks with each $1 you spend No additional fees on cash advances $1,000,000 in travel insurance Accounts receivable lines of credit We ll help customize your loan to fit your needs. Educators loan options include Small Business Administration loans, term loans and lines of credit.

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