Presenting Klarna's payment methods in Finland. How to display Klarna's credit based payment methods.

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Felix Campbell
6 years ago
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1 Presenting Klarna's payment methods in Finland. How to display Klarna's credit based payment methods.

2 Introduction. Some of Klarna s products are based on credit and it is therefore important to inform the customers of the details and terms of the purchase. Klarna have all the information and the associated text ready and it can be integrated by using a few different methods. When these methods are integrated, the majority of details related to a method will be maintained by Klarna, this means no further integration is needed from the merchant side. Integration specifications. With the available tools that Klarna provide, all information related to a specific payment method can be received through a few simple functions. Klarna have multiple payment services and different information is required to be displayed towards the customer. The methods used to obtain this information are: calcapr, get_pclasses, calcmonthlycost, totalcreditpurchasecost. The following payment methods will be described in detail. 1. Part payment Fixed 2. Part payment Flexible 3. Invoice Pay in X 4. Invoice pay in 14 days 2

1. Part payment Fixed The fixed part payment options allow customers to repay a purchase in fixed instalments over a fixed number of months. It is intended for high sum purchases.

3 1. Part payment Fixed The fixed part payment options allow customers to repay a purchase in fixed instalments over a fixed number of months. It is intended for high sum purchases. We do not recommend offering fixed part payment options for purchases that are below value 6 in get_pclasses. Example: The customer has selected to complete the purchase with one of the fixed part payment alternatives. A: Payment type description All of Klarna s fixed part payment options you may offer as well as the flexible part payment option (if offered) should be listed under the following collective static heading Pilko maksut (part payment). B: Title of payment method Use the description [pclass] /kk [pclass] kuukauden ajan to describe each type of part payment - fixed offered (in English [monthly pay] /month over [amount of months] months). Ex: 200 Euro/month over 12 months - See monthly pay section to find out how to obtain the value. - using the instalment plan pclass - the pclass value 2 (amount of months) C: Payment Method Selector: Klarna badge The Klarna badge needs to be displayed on the checkout page when offering our products. Each payment method is associated with a badge which includes a unique icon together with the Klarna logo. When implemented using the JavaScript, no future updates of the badge will be needed. D: Purchase Amount The purchase amount is the total amount of the purchase without any fees. This amount should replicate the total sum of the cart. The value of the cart should be displayed with the currency code after it. E: Interest rate The consumer must be informed of the annual interest rate (lainakorko) charged for each fixed part payment option. Display the correct interest rate for each option by using get_pclasses and use value 5 in the pclass structure. Make sure to add the percentage symbol (%) after the value. E: Start fee Klarna charges a start fee (aloitusmaksu) for some of the part payment options. Display the correct value by using get_pclasses, value 3. Make sure to add after the value. 3

4 F: Administrative fee Klarna charges an administrative fee for some of the part payment options. (The customer will, however, in practice only be charged one administrative fee for all purchases that he or she has financed with a part payment option from Klarna). Display the correct value by using get_pclasses, value 4. Make sure to add after the value. G: Monthly pay An amount that shows what the customer will pay per month with part payment fixed, is calculated by Klarna s API function calcmonthlycost, together with flag CHECKOUT_PAGE relevant pclass As the image above shows, the start fee should be structured in the proposed way, with a description, value, and type. I: Total cost of credit The total cost of credit (luoton kokonaiskustannus) must be presented for each financing option. This is the added amount of the credit + interest + fees if the credit is repaid in accordance with the agreed payment plan. Display the correct value by using Klarna s API function totalcreditpurchasecost. Make sure to add the percentage symbol (%) after the returned value. J: Terms and conditions There must be a link to Klarna s terms and conditions for each payment option. The best way of ensuring that the correct link is provided for each payment option is to use Klarna s JavaScript for terms and conditions. Please visit Klarna s developer s portal for further instructions. H: Annual percentage rate The annual percentage rate (todellinen vuosikorko) must be presented for each financing option. The annual percentage rate takes all applicable fees into account in addition to the interest charged. Display the correct value by using Klarna s API function CalcAPR. Make sure to add the percentage symbol (%) after the returned value. 4

2. Part payment Flexible The flexible part payment option allows customers to repay the loan at their own pace, however never less than 1/24 (or 5 EUR, including interest) each month.

The following details should be included when presenting Flexible Part Payment in Finland. Example: The customer has selected to complete the purchase with Flexible part payment.

5 2. Part payment Flexible The flexible part payment option allows customers to repay the loan at their own pace, however never less than 1/24 (or 5 EUR, including interest) each month. Unlike Fixed part payment alternative this alternative is limited to one type. The flexible part payment enables the customer to choose what amount they would like to pay each month. The following details should be included when presenting Flexible Part Payment in Finland. Example: The customer has selected to complete the purchase with Flexible part payment. A: Payment type description A static description of the payment need to be displayed towards the customer. When offering part payment - flexible in Finland the following static description should be used: Pilko maksut. B: Title of payment method Use the description Joustava erämaksu maksa omassa tahdissasi (in English Flexible part payment - pay at your own pace ) C: Payment Method Selector: Klarna badge The Klarna badge needs to be displayed on the checkout page when offering our products. Each payment method is associated with a badge which includes a unique icon together with the Klarna logo. When implemented using the JavaScript, no future updates of the badge will be needed. E: Interest rate The consumer must be informed of the annual interest rate (lainakorko) charged for the flexible part payment option. Display the correct interest rate by using get_pclasses and use value 5 in the pclass structure. Make sure to add the percentage symbol (%) after the value. F: Start fee There is no start fee (aloitusmaksu) for the flexible part payment option when it is chosen in the checkout. To allow for easy comparison with the fixed part payment options if those are offered it is, however, advisable to mention the fee and use get_pclasses, value 3 to display the 0 charge. Make sure to add a after the value. D: Purchase amount The purchase amount is the total amount of the purchase without any fees. This amount should replicate the total sum of the cart. The value of the cart should be displayed with the currency code after it. 5

6 G: Administrative fee The monthly amount is the amount that the customer is liable to pay from when selecting this payment. This should be displayed clearly for the customer and the details are included in the response from Klarna under details.minimum_monthly_pay and should be displayed with the related label and symbol e.g. label value symbol. H. Monthly pay With part payment flexible, the customer is required to pay 1/24 of the purchase price, but always at least 5.00 EUR including interest, each month. As the image above shows, the monthly amount should be structured on the proposed way, with a description, value, and type. J: Total cost of credit The total cost of credit (luoton kokonaiskustannus) must be presented for the flexible part payment alternative. This is the added amount of the credit +interest + fees. Display the correct value by using Klarna s API function totalcreditpurchasecost. J: Terms and conditions Klarna s terms and conditions for the method need to be displayed in relation to the purchase. Best way of implementing terms and conditions are through Klarna s JavaScript for terms and conditions. More info on how to implement this can be found on our developer s portal. I: Annual percentage rate The annual percentage rate (todellinen vuosikorko) must be presented for the flexible part payment alternative. Display the correct value by using Klarna s API function CalcAPR. Make sure to add the percentage symbol (%) after the returned value. 6

3. Invoice Pay in X In the image below, an illustration on how the information from Klarna should be collected and structured on the Checkout Page when offering invoice pay in X in Finland.

The pay in X requires less information to be displayed toward the customer but is as important. The following details should be included when presenting Invoice Pay in X in Finland.

7 3. Invoice Pay in X In the image below, an illustration on how the information from Klarna should be collected and structured on the Checkout Page when offering invoice pay in X in Finland. Pay in X is a long-term Invoice solution that the customer can choose. Klarna changes the payment month depending on the season. The pay in X requires less information to be displayed toward the customer but is as important. The following details should be included when presenting Invoice Pay in X in Finland. Example: The customer has selected to complete the purchase with pay in X. A: Payment type description A static description of the payment need to be displayed towards the customer. When offering Invoice pay in X in Finland the following description should be used: Maksa myöhemmin. B: Title of the payment method Use the description Maksa [kuukausi X]ssa. To display the correct value (month) instead of X, use value 1 in the pclass structure. C: Payment Method Selector: Klarna badge The Klarna badge needs to be displayed on the checkout page when offering our products. Each payment method is associated with a badge which includes a unique icon together with the Klarna logo. When implemented using the JavaScript, no future updates of the badge will be needed. D: Purchase amount The purchase amount is the total amount of the purchase without any fees. This amount should replicate the total sum of the cart. The value of the cart should be displayed with the currency code after it. E: Interest rate The invoice - pay in X financing option is normally interest-free. If an interest rate is charged, it must be shown to the consumer. Display the correct value by using get_pclasses, value 5 in the pclass structure. Make sure to add the percentage symbol (%) after the value. F: Start fee Klarna charges a start fee (aloitusmaksu) for each invoice - pay in X financing option. Display the correct value by using get_pclasses, value 3. Make sure to add after the value. G: Annual percentage rate The annual percentage rate (todellinen vuosikorko) must be presented for the invoice - pay in X financing option. Display the correct value by using Klarna s API function CalcAPR. Make sure to add the percentage symbol (%) after the returned value. H: Total cost of credit The total cost of credit (luoton kokonaiskustannus) must be presented for the flexible part payment alternative. This is the added amount of the credit + interest + fees. Display the correct value by using Klarna s API function totalcreditpurchasecost. Make sure to add the percentage symbol (%) after the returned value. I: Terms and conditions Klarna s terms and conditions for the method need to be displayed in relation to the purchase. Best way of implementing terms and conditions are through Klarna s JavaScript for terms and conditions. More info on how to implement this can be found on our developer s portal. 7

4. Invoice Pay in 14 days In the image below, an illustration on how the information from Klarna should be collected and structured on the Checkout Page when offering invoice pay in 14 days in

8 4. Invoice Pay in 14 days In the image below, an illustration on how the information from Klarna should be collected and structured on the Checkout Page when offering invoice pay in 14 days in Finland. A: Payment type description A static description of the payment need to be displayed towards the customer. When offering Invoice pay in 14 days the following description should be used: Maksa myöhemmin. B: Title of the payment method Use the description Maksa 14 päivän kuluessa. C: Payment Method Selector: Klarna badge The Klarna badge needs to be displayed on the checkout page when offering our products. Each payment method is associated with a badge which includes a unique icon together with the Klarna logo. When implemented using the JavaScript, no future updates of the badge will be needed. D: Terms and conditions Klarna s terms and conditions for the method need to be displayed in relation to the purchase. Best way of implementing terms and conditions are through Klarna s JavaScript for terms and conditions. More info on how to implement this can be found on our developer s portal.

Merchant Marketing Guidelines. Last updated May 24, 2017

Merchant Marketing Guidelines. Last updated May 24, 2017 Merchant Marketing Guidelines Last updated May 24, 2017 Table of contents Introduction On-Site Placement Off-Site Marketing 4 Getting Started 9 Home Page 16 General Email 10 Product Gallery 17 General