Decision Power Express SM Training Module II

Transcription

1 Please forward through the slides with a mouse click. If you need to move back you can do so using a right mouse click. A link to a PDF file intended for printing is on the final page. Decision Power Express SM Training Module II Submitting Requests for Credit Reports / Decisioning Including optional fields

2 Confidentiality / Non-Disclosure Confidentiality, non-disclosure, and legal disclaimer information The contents of this Decision Power Express training module are confidential and proprietary to Equifax Technology Solutions LLC ( Equifax ) and may not be reproduced, published, or disclosed to others without written authorization of Equifax. Equifax is a registered trademark of Equifax Inc. Equifax eport, Equifax Decision Power Insight are trademarks of Equifax Inc. Equifax Decision Power Express is a service mark of Equifax Inc. TeleCheck is a registered trademark of TeleCheck Services, Inc. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. Copyright 2006, Equifax Technology Solutions LLC, Atlanta, Georgia. All rights reserved. 2

3 Introduction to DPX Training Module II This training module is designed to assist users in submitting applications through eport for decisioning using Equifax Decision Power Express SM (DPX). For more information refer to the Equifax Decision Power Express SM Customer Guide, available from your sales representative. This module covers: Introduction Overview of the Welcome to eport page Submitting a customer application for a decision Submitting an application for decision Demonstration 1 (submitting a customer application) Optional data entry form fields Demonstration 2 (including brokerage specific CDC results) Demonstration 3 (including Decision Power Insight results) Demonstration 4 (including debt to income results) 3

4 Decision Power Express Introduction

5 DPX reports are accessed through eport Requests for decisions are submitted to Decision Power Express through eport. DPX has been configured so that it is easy for your use. Follow this process to submit a request for and receive a decision report: 1. Log into eport. 2. Access the ecreditinformation data entry form. 3. Enter the applicant s information. 4. Submit the request. 5. The request is completed by Equifax, and the decision response is then displayed according to your business rules. 5

6 Welcome to eport Window eport supports multiple products, and accessing any one is as simple as selecting a link. Decision Power Express is one of the products accessed through eport. The pertinent sections of the Welcome to eport page are explained below. Select CustomerPORT to return to the Welcome to eport page. Select Products to access information about Equifax products available through eport. This region displays eport specific news. Select a link to view any news item. This region provides links to the products available through eport. Access Decision Power Express through the ecreditinformation link. 6

7 Decision Power Express Accessing ecreditinformation

8 ecreditinformation Home Page To access the ecreditinformation home page select the ecreditinformation (Consumer Credit Reports) link. 8

9 ecreditinformation Home Page This opens the ecreditinformation home page. All products configured for your use are shown and are selected from this list. Your company administrator grants access rights to decisioning reports (ex: credit card, loan, brokerage account, etc.). User preferences can be reviewed and changed by selecting Change. This is discussed in Module III, Setting Default Values. News specific to ecreditinformation is displayed here. Select the links to view any news item. 9

10 Decision Power Express Submitting a Customer Application for a Decision and Credit Report

11 Submitting a Customer Application for a Decision Additional fields are added to the Decision Power Express data entry form when the following considerations are included: Brokerage specific CDC information Decision Power Insight Debt to Income consideration These are each discussed following the demonstration of the standard form. 11

12 Submitting a Customer Application for a Decision Decision Power Express application requests are submitted from the eport ecreditinformation page. 1. Select the drop-down arrow at New Reports to display the list of all reports available in your configuration. 12

13 Submitting a Customer Application for a Decision 2. Choose the report you would like to submit. 3. Click Go. 13

14 Application Form After selecting Go, the Decision Power Express data entry form shown below is displayed. Note: In this example the State field is completed by default. This process is described in Module III, Setting Default Values. 14

15 Entering Information 4. Enter as much information as is available on the applicant. Notice that the fields displayed in red are required. 15

16 Entering Information If you fail to enter some of the required information (such as city shown below) a pop-up notice advises you of the missing information. Select OK to close the pop-up notice, and then add the required information before selecting Go again. 16

17 Entering Information If you enter invalid data (such as the incomplete Social Security number shown below) a pop-up notice advises you of the error. Select OK to close the pop-up notice, and then correct the error before selecting Go again. 17

18 Entering Information If the consumer has frozen their file you are not able to submit their application unless they provide you with their Consumer File Access PIN. In such instances, input their PIN into the field labeled Equifax Access PIN before selecting Go. 18

19 Entering Information 5. Once all information is complete and you have reviewed it for accuracy, click Go. Verify the Submit and View Report option is selected. 19

20 Decision Report 6. The requested decision report is then displayed. The response returned on any inquiry includes those elements determined by the configuration of your Decision Power Express solution. 20

21 Demonstration 1: Submitting a Customer Application Please select the movie camera below. This launches a demonstration of submitting an application for a decision. The demonstration opens in a separate window. The duration is 1:07 minutes. When the demonstration is complete, you are returned to this slide in the presentation. 21

22 Decision Report The decision reports generated by DPX are formatted for ease of use in both online and print formats. To print the resulting decision report follow this process: 1. Select the Print Report button. 22

23 Decision Report Once Print Report is selected the Print dialog box opens. 2. Select Print to print a copy of the report. 23

24 Returning to the ecreditinformation Home Page 3. Select the Credit Reports button to return to the ecreditinformation home page. 24

25 Decision Power Express The next section of this training addresses optional fields available for brokerage information, Equifax Decision Power Insight TM and consumer debt-to-income consideration. To skip the optional fields information, select the Summary Page link below. Summary Page

26 Decision Power Express Optional Fields Brokerage Information To skip this section, select this link. Skip

27 Optional Fields Brokerage Information If you are a brokerage firm using Decision Power Express your solution integrates CDC brokerage data into your decisions. You will also note the brokerage information field. This is a unique Equifax number identifying your brokerage and location. 27

28 Optional Fields Brokerage Information To submit an application with the Brokerage Information field follow these steps: 1. Access your specific brokerage data entry form. 28

29 Optional Fields Brokerage Information 2. Enter all of the applicant s information you have available. 3. Enter your specific brokerage identification number. 4. Click Go. 29

30 Optional Fields Brokerage Information 5. The requested decision report is then displayed. Scroll down to view the complete report. Notice the inclusion of CDC related data. 30

31 Demonstration 2: Optional Fields: Brokerage CDC Information Please select the movie camera below. This launches a demonstration of submitting an application which includes brokerage information. The demonstration opens in a separate window. The duration is 1:04 minutes. When the demonstration is complete, you are returned to this slide in the presentation. 31

32 Decision Power Express Optional Fields Decision Power Insight Driver s License Information Fields To skip this section, select this link. Skip

33 Optional Fields Decision Power Insight Decision Power Insight provides decisioning information based on closed-for-cause and negative account information from TeleCheck. In this example the DPI fields (driver s license number and state) are incorporated into a brokerage decision. 33

34 Optional Fields Decision Power Insight To submit an application with the DPI fields follow these steps: 1. Access your specific data entry form. 34

35 Optional Fields Decision Power Insight 2. Enter all of the applicant s information you have available. 3. Enter the applicant s driver s license information. 4. Click Go. 35

36 Optional Fields Decision Power Insight 5. The requested decision report is then displayed. 36

37 Demonstration 3: Optional Fields: Decision Power Insight Please select the movie camera below. This launches a demonstration of submitting an application which includes Decision Power Insight information. The demonstration opens in a separate window. The duration is 43 seconds. When the demonstration is complete, you are returned to this slide in the presentation. 37

38 Decision Power Express Optional Fields Debt to Income To skip this section, select this link. Skip

39 Optional Fields Debt to Income The Subject s Financial Data field is displayed when the final decision incorporates the consumer s debt to income ratio in the decision. 39

40 Optional Fields Debt to Income To submit an application with the subject s financial data included follow these steps: 1. Access your specific data entry form. 40

41 Optional Fields Debt to Income 2. Enter all of the applicant s information you have available. 3. Enter the applicant s monthly income. 4. Click Go. 41

42 Optional Fields Debt to Income 5. The requested decision report is then displayed. 42

43 Demonstration 4: Optional Fields: Debt to Income Please select the movie camera below. This launches a demonstration of submitting an application which includes debt to income information. The demonstration opens in a separate window. The duration is 53 seconds. When the demonstration is complete, you are returned to this slide in the presentation. 43

44 Summary In this module you learned how to: Understand the various portions of the Welcome to eport page Submit an application for a decision including the use of optional fields on the data entry form Please continue to the next module to learn how to set default values. For additional information, please refer to either the FAQ section from the main navigation bar of the eport home page or the Equifax Decision Power Express SM Customer Guide. 44

45 Printable Version of Presentation Please select the link below to open a printable version of this presentation. This presentation closes when you select the link. When the printable file opens please press the escape key on your keyboard to access the page view for printing. DPX Module II Submitting Requests for Decisions Select this link for a PDF file which includes the optional fields. 45

46 Summary In this module you learned how to: Understand the various portions of the Welcome to eport page Submit an application for a decision Print the resulting report Please continue to the next module to learn how to set default values. For additional information, please refer to either the FAQ section from the main navigation bar of the eport home page or the Equifax Decision Power Express SM Customer Guide. 46

47 Printable Version of Presentation Please select the link below to open a printable version of this presentation. This presentation closes when you select the link. When the printable file opens please press the escape key on your keyboard to access the page view for printing. DPX Module II Submitting Requests for Decisions Select this link for a PDF file which does not include the optional fields. 47