BUILDING RELATIONSHIPS, ONE PAYOUT AT A TIME

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1 WHITE PAPER BUILDING RELATIONSHIPS, ONE PAYOUT AT A TIME

2 YOUR BUSINESS REST API WEB PORTAL TRANSPAY BUILDING RELATIONSHIPS, ONE PAYOUT AT A TIME Introduction TRANSPAY On the surface, sending payouts is as simple as moving money from point A to point B. Online marketplaces for travel, ecommerce, affiliate programs, direct selling, and other businesses pay global suppliers, freelancers, and business partners for the goods or services rendered or the commissions earned. YOUR RECIPIENTS LOCAL BANK TRANSFER CASH TRANSFER Beneath the surface however, is a complex web of relationships that can make sending regular payouts to hundreds or thousands of payees across multiple countries and currencies a huge challenge. Payers, payees, banks, intermediaries, foreign exchange brokers, regulators, and payout services all play a role in that seemingly simple effort of moving money. In order to manage the process successfully, businesses need a Local Bank Transfer specialist with strong relationships at all levels who can help make the payout process low cost, simple, and direct. With over 30 years of operation, Transpay has built trusted relationships with banks in 200 countries providing us with access to more than 95 percent of global bank accounts. Those relationships, combined with over seventy regulatory licenses worldwide, the experience from eight billion dollars in annual transaction volume, and a technology platform that simplifies payouts, make Transpay a Local Bank Transfer specialist who can make your global payouts program efficient and cost effective for everyone involved. 2 twitter.com/transpayglobal facebook.com/transpay.global linkedin.com/company/transpay

3 PRESSING SEND TRANSPAY TECHNOLOGY SIMPLIFIES PAYOUTS As a business, you should be able to focus your time on cultivating your own relationships with the new clients, suppliers, sellers, or freelancers. Making payouts shouldn t take your time away from business development. Transpay understands this, and offers products that send cross-border payouts quickly and easily while fitting your business needs. Mass Pay API - A seamless API integration automates global mass payouts directly to your payees. Batch Send Process transactions via batch file. Web Platform - Global mass payouts with just a payee s and mobile phone. For businesses that send more than 1,000 monthly global payouts, the Transpay Mass Pay API offers complete automation for a simple user experience. We manage the entire end-to-end process, disbursing payouts to your customers in local currencies directly into local bank accounts or for cash pickup. For businesses with existing payee banking information stored, or an easy way to collect it, Transpay s batch send option provides a way to send payouts with limited integration work. This option is ideal for partners with limited tech resources. Transpay processes the transaction files and disburses payouts to payees in local currencies. For businesses that send under a 1,000 monthly global payouts, the Transpay web platform instantly delivers mass payouts in just a few steps. Send unlimited batch or single entry cross-border payouts directly to payees in their local currencies with local bank transfers. Whichever product you choose, our robust technology platform offers 24/7/365 processing times for faster payouts, a real-time FX calculator which offers clear pricing for you and your payee, and reporting and real-time transaction tracking for full transparency throughout the transaction lifecycle. This allows you to focus on your business and not just your payouts. 3

4 LIQUIDITY MANAGEMENT EXPERTISE FOR A COMPETITIVE EDGE In many global payout instances, both payers and payees are at the mercy of excessive and hidden costs such as high transfer fees, hidden interbank and correspondent banking fees, exposure to volatile FX rates, or hidden markups. Choosing the wrong partner for your payouts program puts your business at risk for higher costs when a provider doesn t have the expertise, the relationships or the currency pairs that best fit your business s needs. Currencies You Need Transpay provides clients easy settlements straight into a designated trust account in USD. Clients prefund a Transpay account from 13 settlement currencies, including Singapore Dollar (SGD), and Hong Kong Dollar (HKD), in addition to customary origination currencies like United States Dollar (USD) and Euro (EUR). Doing so allows us to eliminate fees that typically come with converting funds prior to settlement and ensures that businesses operating in their local currencies are getting maximum value from each transaction. On the payee side, Transpay offers payouts in 65 currencies, guaranteeing that payees can be paid in their local currency of choice. No Intermediaries Transpay manages its own treasury operation and our in-house FX and liquidity teams monitor rates each day. Our products provide live FX rates for all countries and currencies within our network so that both payers and payees can see the guaranteed payout amounts prior to completing the transaction. Globally, marketplaces and digital platforms often pay double conversion fees when sending bank wires, first from converting into USD or EUR and then to the local currency of the receiver 4 twitter.com/transpayglobal facebook.com/transpay.global linkedin.com/company/transpay

5 RISK MANAGEMENT SAFE AND SECURE TRANSACTIONS Business relationships are built on trust and trusting your money with a payout provider is no exception. Conducting business across the globe, knowing that you can safely and securely pay your vendors, sellers, and freelancers, and having confidence that these transactions abide by global regulatory standards is a critical success factor. Transpay takes risk management seriously, with an in-house risk and compliance team that ensures that your payouts are compliant, secure, and safe and that your payer and payee relationships remain solid. Our dedicated compliance team covers the Americas, Europe, and Asia under the supervision of our Global Chief Compliance Officer (CCO). Regulatory Jurisdictions With licenses in more than 100 origination and payee jurisdictions across the globe, Transpay has the regulatory relationships required to facilitate your business needs. In the United States, Transfast is registered as a Money Transfer Business with the Financial Crimes Enforcement Network (FinCEN) and licensed as a money transmitter in 37 US states. Other key jurisdictions include Canada, the European Union and Great Britain, India, the Philippines and Mexico. World-Class Compliance Transpay s compliance program is a sophisticated, multi-point program facilitated by an in-house compliance operations team. This team ensures that all transactions follow a strong and well-defined global anti-money laundering (AML) program with strict adherence to regional regulatory requirements. These standards include maintaining appropriate levels of Know Your Customer, suspicious activity monitoring, and comprehensive sanctions screening across major known sanctions lists and an internal watch list. 24/7 Built-in Transaction Monitoring Protection Transpay continually monitors our platform to protect our customers from fraudulent activity and unusual transactions. We have a number of sophisticated mechanisms in place to identify and prevent fraud including real-time transaction screening against more than 100 known fraud attributes, de-risked funding with balance check on each transaction, systemic recording and blacklisting of fraud rings, and an automated decision engine supplemented by a trained fraud operations team. Additionally, our website uses MasterCard SecureCode and Verified by Visa systems to ensure only valid orders are processed. Transpay uses the same 128-bit encryption and physical security used by banks and our practices are monitored and verified by TRUSTe and VeriSign. We value our clients and payers, their payees, and our bank partner relationships and make protecting us all a high priority. 5

6 CUSTOMER SUCCESS WE RE WITH YOU EVERY STEP OF THE WAY Paying and getting paid can be fraught with emotion especially when there is a question or issue so Transpay makes customer and operations support a key focus. Our Transpay Customer Success Program ensures that should any issue arise, it is handled swiftly and successfully. The key elements of this program include: Customer service is available 24/7/365 in two tiers of support, supported by multilingual customer support agents. Support is included for payers, payees, agents, and partners to ensure that everyone has access to customer service as needed. Technical support is available from our Operations Support Team. This includes an agent portal to initiate inquiries, phone and support, chat available on our website and SMS messages for status updates. We also offer project management, dedicated implementation managers and customized training for clients. Account management is available for clients after implementation and includes dedicated client Account Managers support project planning and quarterly business optimization reviews. Our goal is to ensure that things run smoothly once underway. With support teams disbursed geographically to cover all time zones, we offer 24/7/365 support for anyone who might need help. 6 twitter.com/transpayglobal facebook.com/transpay.global linkedin.com/company/transpay

7 THE TRANSPAY NETWORK LOCAL RELATIONSHIPS MATTER With more than 30 years of operating history, Transpay has carefully cultivated hundreds of direct relationships with banks in 200 countries. From an efficiency perspective, these direct partner integrations ensure better quality of service, faster payments and lower costs, removing intermediaries who slow the payout process and add fees along the way. Beyond lowering cost and increasing speed, these local relationships matter to both payers and payees. Payers With coverage in 200 countries, Transpay is a single partner that can support all coverage needs for a payer, allowing businesses to expand to hard-to-reach markets without fear of adding costs or complexity to the payout process. Payers can trust that Transpay has relationships with the major local banks in each country they need to reach. Payees The ability to receive payment directly into a local currency bank account means payees get access to their money sooner and without multiple currency conversion or transfer fees. Transpay s local bank transfer network ensures that payees can get their money in their bank of choice. Worldwide cash pickup options provide another fast and easy way to get paid. That way, payees can be sure that they are receiving their money in the most direct way possible. 7

8 TRANSPAY THE LOCAL BANK TRANSFER SPECIALIST Transpay understands that the key to succeeding at a global level is having a local touch and we have built our relationships and payout expertise with that in mind. From hitting send, to the money arriving in your payee s pocket, Transpay is the Local Bank Transfer specialist your business needs. Why Transpay for Global Payouts? TRANSPAY HAS THE EXPERTISE AND RELATIONSHIPS TO SIMPLIFY YOUR GLOBAL PAYOUTS: TECHNOLOGY Multiple products to fit your business needs and simplify your payout experience LIQUIDITY MANAGEMENT Competitive rates and the currencies you need RISK MANAGEMENT Compliance you can trust to protect your business and your payees CUSTOMER SUCCESS Supporting your business every step of the way BANK PARTNER NETWORK Local bank transfers for your payees at a lower cost for payers Visit to learn more about our products, clients, and to get in touch. P: T: Wall Sreet New York, NY 10005