Client Risk Solutions Going beyond insurance. Risk solutions for Construction. Start

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1 Client Risk Solutions Going beyond insurance Risk solutions for Construction Start

2 Partnering to Reduce Risk AIG s Client Risk Solutions (CRS) team builds long-term relationships with organizations to help them understand and control their risk landscapes. Construction risk profile Construction companies face ever changing risks and challenges through the course of construction, from excavation through to testing and commissioning. These challenges create vulnerabilities and emerging risks that must be properly managed. Our broad range of capabilities will help address the unique risks that client s face. Property Complex construction processes with multinational footprints with natural catastrophe exposures. People Highly skilled workforces exposed to a wide range of safety hazards. Performance Complex supply chains exposed to business interruption and cyber security risks. Market Segments Small, medium and large sized construction projects Single location footprint General contractors and subcontractors Multiple location footprint Owners Design build firms Construction managers 2

3 Client Centric Analytics: From Insight to Response Client Risk Solutions takes businesses on a multi-stage journey through risk. From identifying and quantifying exposures to developing mitigation and response plans, CRS offers clients a continuous approach to managing risk, designed to lower their total cost of risk. Identify Business Exposures Quantify Likely Impacts Reduce Risk Effects Respond During & After Extreme Events RISK INSIGHTS CUSTOM ANALYTICS RISK MITIGATION EVENT RESPONSE Data Analysis & Exposure Summary Natural Catastrophe Supply Chain Analytics Industry Tailored Solutions: Wearable Technology & Telematics Emergency Response Planning Benchmarking Against Peers Safety Security Cost Benefit Analysis Property Risk Engineering Crisis Management Identification of Major Loss Drivers Cyber Fraud Business Continuity Planning Liability Risk Consulting Drone Inspection Services DIAGNOSTICS CONSULTANCY POST EVENT SUPPORT 3

4 Property Risk Solutions Our loss control consultants and risk engineers are skilled in identifying hazards unique to construction related operations. We perform comprehensive risk evaluations and recommend solutions that minimize or eliminate loss exposures. Key Risk Solutions for Construction Builders Risk Assessment Identify, assess and reduce construction exposures before they interrupt project activities and ensure robust business plans are in place should such an event occur. Construction Risk Identify risks associated with design deficiencies, fire protection, water damage and commissioning. Develop a program to mitigate and minimize exposures. Appraisal / Valuation Assist in evaluating adequacy of physical asset valuations to improve insurance, collateral and tax programs. Energy & Engineered Risks (EAR) Identify, assess and reduce EAR property exposures before they interrupt project activities, and ensure robust business plans are in place should such an event occur. Reduce and/or eliminate the potential of loss due to explosion, fire, natural or manmade catastrophe, collapse, mechanical or electrical breakdown before testing and handover. Drone Assessments Services related to infrared inspections (heat loss, moisture penetration, electrical breakdown), topography (elevation mapping for flood) and potentially sinkhole detection. Natural Catastrophe Advanced Modeling High-level reviews of exposures to natural hazards. Use of market recognized and proprietary catastrophe modeling software tools to assess property portfolio losses for a range of perils including earthquake, windstorm and flood. Detailed risk engineering assessments for individual complex facilities or infrastructure assets. Plan Reviews Evaluate fire, natural and manmade protection features to ensure project is built to local and national codes and standards. Success Story: Greenfield Airport Construction Project The runways were built by using a modern high performance asphaltic concrete that did not require filler aggregates usually employed. The concrete required very specific environmental conditions. Any sign of dust or powder on the aggregates surface, the mechanical resistance of the asphaltic concrete could not bear the loads imposed by landing of heavy aircrafts. AIG performed a loss control survey and showed to the contractor engineers a map of active volcanoes nearby the project and how volcanic ash clouds can fly over the site and have an effect on the runway. Additionally, our risk engineers also shared a similar experienced loss lesson that had happened in another airport runway construction project. Immediately, mitigation measures were taken to protect huge deposits of aggregates transported from remote locations. No loss occurred. 4

5 People Risk Solutions Construction workforces face a wide variety of hazardous conditions. Client Risk Solutions risk consultants draw on their deep construction industry knowledge and work with leaders to understand what is driving the probability and severity of injuries on your jobs. Our specialists will assist you in developing and implementing safety solutions that will be effective in your unique environment. Key Risk Solutions for Construction Physical Security Assessment services to improve resiliency, life safety and physical asset protection. Client Centric Analytics Analytics, using AIG loss data, provide actionable insights to inform clients of opportunities to reduce cost of risk. Terrorism Risk Assessment Assess vulnerability to terrorist & active shooter attack. Facilitate SAFETY Act designation. General Liability Incident investigation and management policy reviews, complaint management process evaluation, facilities review, workplace violence susceptibility assessments and security reviews. Worker Safety Risk management services, best practice assessments, training program development, ergonomic evaluations, regulatory compliance assistance and industrial hygiene services. Environmental Environmental health and safety program consultation, training and regulatory compliance interpretation as well as access to PIER (Pollution Incident & Environmental Response) - a global response network. Success Story: Duty of Care An AIG Senior Risk Consultant in the Construction division worked with an insured to implement a 100% eye protection policy for the company. Regular eye exposures to foreign bodies were frequently noted on construction projects and a 100% eye protection program was needed. Insurance industry loss analytics and lessons learned were brought to the discussion to help support of the design the personal protective equipment program and the associated cost benefit analysis. The program was implemented into the construction management process, which resulted in an injury free project. 5

6 Performance Risk Solutions Given the significant value of property, construction equipment, scheduling costs and project handover, a natural or man-made event can be highly disruptive. By simulating the impact of a multitude of peril events, our Natural Catastrophe (Nat Cat), Enterprise Risk Management (ERM) and Business Continuity services can help our clients plan and prepare for a disruption before it happens. Key Risk Solutions for Construction Inland Marine Land Based Contractors Risk assessments of equipment maintenance programs, equipment security, transit procedures, physical equipment damage exposures and controls, and hoisting and rigging operations. Ocean Marine Desktop vetting and/or physical inspection for vessel suitability. Risk oversight for critical and key infrastructure project shipments including cradle to grave risk monitoring. Cyber Security Training and awareness, harmful IP address/site blocking, vulnerability scanning, best practice comparison and infection detection. Fraud Detection, investigation and prevention services. Enterprise Risk Management Review of risk management framework and risk modeling. Success Story: Catastrophe Analytics The risk manager of a U.S. gulf coast petrochemical plant under construction asked AIG to help evaluate their Nat Cat and vapor cloud exposures. The Client had an exposure evaluation from another Engineering firm already, but that firm had found a significant and unexpected increase in loss estimates and did not fully explain their findings. AIG assembled Nat Cat, Oil, and Petrochemical Engineers with significant vapor cloud and Nat Cat experience to visit and evaluate the client s facility. The AIG team provided the client with site-specific flood and wind assessments and vapor cloud damage analyses. These reports enabled the client purchase a custom-tailored insurance program that covered its unique construction, liability and marine risks. Marine Liability Risk assessments for port, marine terminal, stevedoring, passenger vessel, shipyard, tug and barge and other miscellaneous marine types. Supply Chain Assessment/Security Review of critical dependencies and business interruption impact, audit of security procedures and consultation on policy. Quantitative models used to determine risk of supply chain disruption. Builder s Risk Engineering Specialized property and energy construction risk engineering services focused on the course of construction, testing and handover. Plan Reviews Evaluate fire, natural and manmade protection features to ensure project is built to local and national codes and standards. 6

7 For more information American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. Additional information about AIG can be found at and YouTube: LinkedIn: These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds American International Group, Inc. All rights reserved USAL