FINANCIAL ADVISER BROCHURE FOR FINANCIAL ADVISERS

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1 FOR FINANCIAL ADVISERS 1

2 We recognise your relationship with your client is paramount. We do not offer financial planning or pension advice at Quilter Cheviot. Our sole focus is on investment management and working with you to provide the best outcome for your client. 2

3 Welcome to QUILTER CHEVIOT Our reputation as a leading investment management company has been built over 240 years. Throughout our history, our standards and values have remained constant. Our impartial approach, high standards of personal service, drive to build and preserve the wealth of clients and a belief in the importance of a robust yet innovative investment process have remained unchanged. Working with advisers We have over 20 years experience working alongside financial advisers providing investment solutions for your clients. We have developed our business alongside financial advisers, taking on feedback and suggestions to make your job easier. Some examples include pioneering the Managed Portfolio Service. Bespoke: Providing truly bespoke investment management for over 240 years Experienced: Investment Managers with an average of 19 years industry experience, 16 of which have been with Quilter Cheviot Resourced: Benefitting from one of the largest, dedicated research teams within Discretionary Fund Management Trust: Relied upon by more than 40,000 clients Results: Achieved a maximum 5-Star rating from Defaqto, in each of the last 6 years We offer two core investment services, both are discretionary and benefit from all our strategic resources: Discretionary Portfolio Service A bespoke investment management service for clients with 200,000 or more to invest. An Investment Manager will work with you and your client to understand their specific needs before exploring a wide range of asset classes to devise the ideal strategy for your client. Managed Portfolio Service A discretionary investment management service for clients who do not require a bespoke portfolio, MPS offers access to four of Quilter Cheviot s core investment models via a portfolio of collective funds. The MPS strategies are independently risk mapped, and are available for clients with 25,000 or more to invest. 3

4 OUR DISCRETIONARY PORTFOLIO SERVICE Why choose our Discretionary Portfolio Service for your clients? Our Discretionary Portfolio Service (DPS) effectively frees you from the day-to-day administrative and risk burden of managing your client s portfolio, leaving you with more time to develop your business. A readily available, dedicated Investment Manager will work with you and your client to ensure they benefit from a truly bespoke portfolio. They will continually manage every aspect of your client s portfolio, ensuring it complements the financial plan you have put in place for them. We want to build a long-term relationship with you and support your business, we are available to attend your client meetings and work in partnership with you. To help with your reporting, all correspondence, including statements and reports, can be copied and sent to you. Or, alternatively, if authorised by your client, it can be directed to you first. We typically offer our DPS service to individuals wishing to invest more than 200,000. We recognise your relationship with your client is paramount. We do not offer financial planning or pension advice at Quilter Cheviot. Our sole focus is on investment management and working with you to provide the best outcome for your client. I have used Quilter Cheviot for a number of years and all those clients are delighted with the service (and returns) they receive. In addition, Quilter Cheviot supports our business and is a preferred supplier of Discretionary Fund Management services to our higher net worth clients and so I recommend Quilter Cheviot to all of my colleagues. Keith Batham, Prosperity Wealth Limited Past performance is no guarantee of future returns. 4

5 What does our DPS include? 1 Portfolios matched to individual client risk appetites and objectives, including the ability to run specialist mandates 7 Effective capital gains tax (CGT) management, including the in-specie transfer of existing investments and controlled disposal within your client s annual CGT allowance 2 Active portfolio management, giving us the flexibility to rapidly respond to and take advantage of market changes, and also the benefit of adding value to your client s portfolio without exposing them to the bias of a single investment style 8 Full custody, portfolio administration and comprehensive reporting services (including valuation, CGT report, tax-year end and online reporting) all included within a competitive annual management charge 3 Experienced Investment Managers with an average of 19 years experience, able to act quickly to take advantage of investment opportunities as they arise 9 The facility to accommodate treasured assets without compromising portfolio objectives or asset allocation 4 5 Direct access to the Investment Manager, who will personally manage your client s portfolio, keep you updated on progress and changes, and is available to you and your client to answer questions and attend meetings A well-resourced in-house research team, which works alongside your Investment Manager, saving you both the time and cost of ongoing portfolio investment due diligence An optional ethical screening service for clients wishing to avoid investment in particular sectors, industries or individual companies A true partnership: we pride ourselves in providing you and your client with an excellent service. Building a strong working relationship with you based on reliability, professionalism, accessibility and empathy. This personal approach is mirrored in the professional way we manage your client s investments 6 Access to direct International equity and fixedincome investment, reducing portfolio cost 5

6 OUR MANAGED PORTFOLIO SERVICE Why choose our Managed Portfolio Service? Our Managed Portfolio Service (MPS) is a model-based discretionary management service investing exclusively in collective investments ( funds ). Since pioneering the development of an MPS in 2001, we have continued to expand our range of investment strategies to provide your clients with access to a straightforward, cost-effective way to benefit from our investment expertise, process and resources, with the aim of investing for income, preserving or growing their wealth. We have a broad range of strategies to choose from, each actively managed, independently risk-mapped and designed to deliver a different investment objective. Our strategies invest exclusively in funds, providing your clients with diversified access to global investment markets. The strategies are available through our nominee arrangements (for clients with 25,000 or more to invest). When clients select our Managed Portfolio Service they expect us to take care of their wealth. Over the past decade we have been proactive and innovative in expanding our offering to meet the evolving requirements of clients and their advisers. Our service continues to offer a clientcentric investment proposition, backed by performance figures which demonstrate why we are one of the most popular choices for clients seeking a carefully managed portfolio investment solution. Martin Baines, Chief Executive Officer 6

7 Quilter Cheviot has consistently displayed a superior level of knowledge when it comes to investments. The marketing material is first class, as is the proposition both to brokers and clients. Liam Cashell, Money Plus Financial Brokers What does our MPS include? 1 Investment expertise: Offers a competitive, entrylevel access to our investment expertise, providing a broad range of strategies and a choice of differing investment objectives. All strategies are managed with a dynamic asset allocation overlay, guided by the input of the Quilter Cheviot Asset Allocation Committee 5 6 Support: A dedicated local Investment Manager to answer any portfolio-related questions that you may have Ongoing information: Monthly factsheets, regular re-balancing and investment commentaries and our Quarterly MPS strategy update webinar 2 Diversification: A whole-of-market approach to fund selection, combining a market-leading research capability with one of the largest and most experienced multi-asset investment teams in Ireland and the UK 7 Risk mapping: Regular mapping of our strategies by leading independent risk-profiling services to help you determine which of our strategies is the most suitable for your client 3 4 Proven track record: We have managed our MPS since 2001, longer than most similar offerings in the market Technical help: Award-winning technical assistance from our business development managers, providing you with local support 8 9 Reporting: Full custody, portfolio administration and comprehensive reporting services (including valuation, tax-year end and online reporting) all included within a competitive annual management charge Switch seamlessly: Your client can move between strategies without transaction charges should their circumstances or risk appetite change 7

8 OUR INVESTMENT PROCESS Our investment process is founded on a flexible approach to asset allocation and stock selection, combining in-depth analysis from our dedicated internal research team with the experience of our client-facing Investment Managers. Your client s Investment Manager will be guided by the findings of our seven expert, centrally governed committees including: Investment Oversight, Investment Funds, Asset Allocation and International Security Selection. They also provide the recommended asset allocations and investment selections to our investment management teams, which are used to implement investment strategies for each individual client. Investment Managers also participate in our investment process, from company visits and internal discussions, to analysing external research and assessing investment themes. This process informs their decisions, but your client s individual requirements remain absolutely paramount. Our investment process delivers: A rigorous investment framework bringing together our dedicated research and Investment Manager teams for optimum, risk-adjusted potential returns Portfolios centred on long-term returns enhanced by exploiting market inefficiencies and active, shorter-term, tactical asset allocation decisions A forward-looking investment process combining our top-down view, based largely on macro-economic inputs and market valuations, with bottom-up recommendations generated by our in-house analysts and Investment Managers The reassurance that all investment opportunities are subject to a robust due diligence process Access to our dedicated in-house research team finding and validating the best investment opportunities A mix of investment styles adapted to the market cycle giving due emphasis to future trends within portfolios 8

9 OUR RESEARCH CAPABILITY We place a strong emphasis on research and analysis and have a well-resourced research team dedicated to studying potential investment opportunities. Our 22-strong team of analysts are responsible for providing recommendations for individual equities, fixed interest and third-party manager investments. Our collectives fund research covers open-ended and closed funds across all regions and asset classes to find the best-of-breed managers in each area, region and asset class. Our analysts start with an investment universe comprising 1,600+ direct equities, 17,000+ collective funds and over 30,000 fixed interest securities. Our analysts review and filter these down to a core group - the buy and monitor list. It is from this list that the assets that make up your client s portfolio are selected. Investment Universe Direct Equities 1,600+ Collective Funds 17,000+ Fixed Interest 30,000+ Macro Economics Face to Face Meetings Macro Economics Industry Analysis Fund Structure Investment Grade Bonds Company Analysis Risk controls Credit Rating Structural Themes Performance Analysis Interest Rate Outlook Direct Equities 350+ Collective Funds 320+ Fixed Interest 1,500+ Buy and monitor list When partnering with Quilter Cheviot, you will benefit from 37,000+ research hours a year. We have one of the best resourced internal research teams in Discretionary Fund Management, who work hand-in-hand with our Investment Managers. 9

10 PARTNERING WITH YOU FOR THE JOURNEY Step 1 Initial discovery discussions Once you have identified a client who you believe may benefit from our services, we will work with you to establish what level of investment service (Discretionary Portfolio Service or Managed Portfolio Service) can best support the financial plan you have put in place for your client. At this point we will also seek to find out a little more about them, specifically their current financial situation, investment objectives and your assessment of their understanding and tolerance of risk. Step 2 Analysis and Planning We then discuss with you which of our investment strategies can best support the financial plan you have put in place for your client. For our Discretionary Portfolio Service we can provide a comprehensive initial investment proposal, ready-made for you to pass on to your client. This includes all investment information, such as asset allocation, investment breakdown of all holdings including equities, fixed interest and funds, along with investment team biographies. For our Managed Portfolio Service, we will provide you with full factsheet information on each strategy, including investment objectives, holdings breakdown and past performance. Step Recommendations 3For our bespoke service, following feedback from you and your client on the initial investment proposal, we will refine the portfolio to ensure that it best meets the specific individual investment mandate required under your financial plan. Our Managed Portfolio Service allows you as the adviser to choose which of our four strategies best meets your client s required investment outcomes. The strategies have been mapped to a number of leading risk profiling services to help you make that decision. 10

11 Our services are designed to free you from the day-to-day administrative and risk burden of managing your client s investment portfolios, saving you significant time in five key areas: investment research and recommendations; selection and implementation of the portfolio s underlying investments; asset allocation; portfolio rebalancing; and the active management of bespoke portfolios for your clients. Choosing to use Quilter Cheviot as your preferred investment partner will give you more time to spend developing your core business: building the relationships you have with your existing and prospective clients, generating new leads, focusing on tax planning and managing holistic financial planning strategies. Step Implementation 4Subject to you and your client s agreement we will prepare the relevant account opening documentation for signature by your client. On receipt of completed signed agreements, we will open the client account(s), and provide you and your client with written confirmation of the account numbers, portfolio mandate, payment instructions received and the reporting arrangements we will put in place. Step Ongoing Review 5We will ensure the client s investment remains suitable within accordance of the mandate agreed with you and your client. Our investment process is agile and flexible, enabling us to adjust portfolios according to circumstances and provide levels of income to coordinate with the cash flow planning you have put in place for your client. To support your client reviews for investments held in our custody, we will provide regular portfolio reports with full valuation, performance data, transaction history and cash statements. An annual tax year end pack is provided, comprising a consolidated tax certificate, valuation, transaction schedule and capital gains tax report. 11

12 BUSINESS DEVELOPMENT TEAM Our award-winning Business Development team has many decades of experience in the financial sector and works closely with you to help grow your business. The team understands the challenges that you face and its members are adept at identifying solutions that are right for your business. They will work with you to develop mutual business at a face-to-face, local level and ensure you have a clear idea of the services we provide. They will provide you with in-depth industry information and technical advice, for example, how to use a discretionary investment portfolio to minimize Capital Gains Tax and Income Tax. Our regional development managers: Provide you with information and support on specialist investment solutions, such as investments for charities and individual CGT management Routinely meet third-party industry providers, such as life and pension companies Arrange for your business to receive regular market updates, commentary and opinion from our expert industry commentators Can help you market your business by developing sales aids, brochures and other marketing material in connection with our services Regularly organise client and professional networking events, providing you with CPD eligible training and opportunities to develop your business and industry connections 6 Our Regional Development team was voted first in 2015 and second in 2016 by adviser firms in polls held by financial sector market research and recruitment specialists BWD 12

13 BUSINESS DEVELOPMENT NATIONAL AND REGIONAL CONTACTS CRAWFORD ARMSTRONG e: t: +44 (0) MURRAY CLARK e: t: +44 (0) KEVIN KELLY e: t: +44 (0) GLASGOW EDINBURGH PAUL RUSCOE e: t: +44 (0) BELFAST PAUL CHERRY e: t: +44 (0) DARAGH MURPHY e: t: DUBLIN LIVERPOOL MANCHESTER STEVE WHITBY e: steve.whitby@quiltercheviot.com t: +44 (0) EDWARD WALKER e: edward.walker@quiltercheviot.com t: +44 (0) BIRMINGHAM LEICESTER LONDON BRISTOL SALISBURY LISA JOHNSON e: lisa.johnson@quiltercheviot.com t: +44 (0) CAMERON FARNELL e: cameron.farnell@quiltercheviot.com t: +44 (0) MARK JOHNSON e: mark.johnson@quiltercheviot.com t: +44 (0) INTERNATIONAL AND JERSEY MO BALUCHI e: mo.baluchi@quiltercheviot.com t: +44 (0) GRAHAM STEER e: graham.steer@quiltercheviot.com t: +44 (0) JONATHAN BUTTRESS e: jonathan.buttress@quiltercheviot.com t: +44 (0) ALISON MCMAHON e: alison.mcmahon@quiltercheviot.com t: +44 (0) BRIAN DONALD e: brian.donald@quiltercheviot.com t: +44 (0) TOM KESTERTON e: tom.kesterton@quiltercheviot.com t: +44 (0) DAVID BUTLER Strategic Accounts e: david.butler@quiltercheviot.com t: +44 (0) Contact us With a network of offices across Ireland, the UK and Jersey, we are well positioned to help you with your client s investment objectives, whether they want to invest for income, preserve or grow their assets. Each of our offices has a team of expert Investment Managers. This means that within your local office you can expect the same consistent high levels of service and investment management. To find out more about Quilter Cheviot; enquiries@quiltercheviot.com 13

14 City of London Wealth Management Awards Limited 2016 FINANCIAL ADVISER BROCHURE WHY CHOOSE QUILTER CHEVIOT Our reputation as an investment management company has been built over 240 years thanks to exemplary personal service and our drive to build and preserve the wealth of clients. Here are some of the most compelling reasons why we believe you and your client s deserve bespoke investment management from Quilter Cheviot. We have an exceptionally well-resourced central research team, which carries out due diligence on a wide universe of investments, so you don t have to We have a highly-effective, robust and repeatable investment process We provide truly bespoke portfolios, tailored to the individual We have a strong, demonstrable track record, outperforming the relevant ARC PCI benchmarks over 3 years You and your client will have one readily-available point of contact the Investment Manager responsible for your client s portfolio Our Investment Managers have an average of 19 years service in the industry and 16 years at Quilter Cheviot. This ensures you benefit from experience, continuity and stability We have a network of 12 offices, so you and your clients can meet face-to-face with your Investment Manager Excellent investment team, great investment support. Only sorry that the penny did not drop years ago! Eamonn Kielty Moneyplus Financial Brokers CITY OF LONDON WEALTH MANAGEMENT AWARDS WINNER 2016 Outstanding Achievement Past performance is no guarantee of future returns. 14

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16 The value of investments, and the income from them, can go down as well as up and past performance is no guarantee of future returns. Investors may not receive back the amount originally invested. Investments and investment services referred to may not be suitable for all recipients. Quilter Cheviot and Quilter Cheviot Investment Management are trading names of Quilter Cheviot Limited. Quilter Cheviot Limited is registered in England with number , registered office at One Kingsway, London WC2B 6AN. Quilter Cheviot Limited is a member of the London Stock Exchange and authorised and regulated by the UK Financial Conduct Authority. Quilter Cheviot Limited has established an office in Dublin, Ireland with number , and regulated by the Central Bank of Ireland for conduct of business rules. Accordingly, in some respects the regulatory system that applies will be different from that of the United Kingdom. quiltercheviot.com 16