LSNO L ID LESSON NAME FY CODE I Mandatory e-lesson Compulsorily to be completed by all Roles

Transcription

1 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles R000 BRANCH MANAGER BM/BR L000 Risk Focussed Internal Audit (RFIA) 2 L002 Basel-II 3 L0060 Fair Banking Practices 4 L0070 Banking Ombudsman 5 L0075 Memorandum of Settlement- Misconduct Rules etc (Award Staff) 6 L0099 Information Security Awareness 7 L009 CBS - Annual Closing 8 L078 Public Relations Image Building 9 L0204 Methods of Decision Making 0 L0208 Complaint Resolution L0256 NPA Tracking Functionalities in CBS 2 L0265 Basel III 3 L0270 Operational Risk Management 4 L0282 Security and Protective Arrangements Part-I 5 L0283 Security and Protective Arrangements Part-II 6 L0286 Right to Information Act (RTI) Part I 7 L0287 Right to Information Act (RTI) Part II 8 L0320 Basics of Compliance and importance for the Bank 9 L0325 Branch Administration - Part I 20 L0326 Branch Administration - Part II 2 L049 Credit Risk Management 22 L0424 Customer Relationship Management - I 23 L0425 Customer Relationship Management - II 24 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 25 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 26 L0529 IRAC Norms and Provisioning 27 L055 Analysis of CBS report using Data Pilot 28 L0553 Operational Risk Management Key Risk Indicators 29 L0636 Career Development System (CDS) 30 L0637 FATCA for Individual Accounts 3 L0648 How to Increase Deposits

2 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 2 R0002 CLERICAL-SR SPL/SP ASST- AW/CSMJC/BR/SP CASE MGR/JOINT CUSTODIANS B L0060 Fair Banking Practices 2 L0099 Information Security Awareness 3 L00 CBS - Deposit Accounts in CBS 4 L0200 Safe Deposit Lockers in CBS 5 L0208 Complaint Resolution 6 L0255 Handling of Counterfeit Currency 7 L0270 Operational Risk Management 8 L0282 Security and Protective Arrangements Part-I 9 L0283 Security and Protective Arrangements Part-II 0 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions L0297 Retail Internet Banking - Branch Interface 2 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 3 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 4 L0594 e-kyc 5 L0637 FATCA for Individual Accounts 6 SDL003 e-capsule - Corporate Salary Package 7 SDL009 e-capsule - Information Security Awareness 8 SDL0023 e-capsule - Home Loan Variants 9 SDL0026 e-capsule - Green Channel Counter 20 SDL0032 e-capsule - Green Remit card (GRC) 2 SDL0036 e-capsule - RTGS and NEFT 22 SDL0040 e-capsule - Preventive Vigilance-I 23 SDL000 e-capsule - Preventive Vigilance - II 24 SDL08 e-capsule - Handling of Damaged Currency 25 SDL022 e-capsule - Managing Password 26 SDL030 Cash Systems and Procedure-In-Branch Cash Handling Process 27 SDL035 e-capsule - Cash Payment of Rs.0 lakhs and above 28 SDL057 e-capsule - Cheque Collection Policy 29 SDL076 e-capsule - Preparation of Voucher, Scrutiny and Passing 30 SDL096 e-capsule - Single Window Operator 3 SDL098 e-capsule - Bank's Vision, Mission and Values

3 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles CLERICAL- ASST/SR/SP ASST[CUSTMR ASST/SWO/ 3 R0003 OTHERS] AWBR/BR/SPB L0057 Customer Orientation complaint Management 2 L0060 Fair Banking Practices 3 L0099 Information Security Awareness 4 L00 CBS - Deposit Accounts in CBS 5 L07 Cross Selling 6 L078 Public Relations Image Building 7 L0255 Handling of Counterfeit Currency 8 L0270 Operational Risk Management 9 L0288 Online VVR Checking System in CBS 0 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions L0297 Retail Internet Banking - Branch Interface 2 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 3 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 4 L0594 e-kyc 5 L0637 FATCA for Individual Accounts 6 SDL003 e-capsule - Corporate Salary Package 7 SDL009 e-capsule - Information Security Awareness 8 SDL0023 e-capsule - Home Loan Variants 9 SDL0026 e-capsule - Green Channel Counter 20 SDL0032 e-capsule - Green Remit card (GRC) 2 SDL0036 e-capsule - RTGS and NEFT 22 SDL0040 e-capsule - Preventive Vigilance-I 23 SDL000 e-capsule - Preventive Vigilance - II 24 SDL08 e-capsule - Handling of Damaged Currency 25 SDL022 e-capsule - Managing Password 26 SDL035 e-capsule - Cash Payment of Rs.0 lakhs and above 27 SDL057 e-capsule - Cheque Collection Policy 28 SDL075 e-capsule - Career Progression 29 SDL076 e-capsule - Preparation of Voucher, Scrutiny and Passing 30 SDL096 e-capsule - Single Window Operator 3 SDL098 e-capsule - Bank's Vision, Mission and Values

4 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 4 R0004 CASE MANAGER [OFFICER] CSM/BR/SPB L0057 Customer Orientation compliant Management 2 L0060 Fair Banking Practices 3 L0099 Information Security Awareness 4 L00 CBS - Deposit Accounts in CBS 5 L02 CBS - Suspense accounts in CBS 6 L078 Public Relations Image Building 7 L0200 Safe Deposit Lockers in CBS 8 L0238 Government Products - Part I : Public Provident Fund Scheme 9 L0239 Government Products - Part II : Senior Citizen Saving Scheme 0 L0270 Operational Risk Management L0284 TDS Functionality in CBS 2 L0286 Right to Information Act (RTI) Part I 3 L0287 Right to Information Act (RTI) Part II 4 L0288 Online VVR Checking System in CBS 5 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions 6 L0329 Inward Clearing System in CBS 7 L0344 Outward Clearing System in CBS 8 L0424 Customer Relationship Management - I 9 L0425 Customer Relationship Management - II 20 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 2 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 22 L0530 Handling of RINB Complaints 23 L0539 State Bank Anywhere 24 L0545 Advantages of Alternate Channels to Customers Bank and Staff 25 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 26 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 27 L0594 e-kyc 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L0676 DO's and DONT'S of Various Account Opening of Different Customers 3 L0736 Cyber Crime-Frauds through Identity Theft and Document Forgery

5 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles CASH OFFICER, OFFICER( CASH 5 R0005 DEPT/ CAC/SCAB) CSH/BR/SPB L0002 Currency Administration Cell 2 L0058 Customer Service / Care 3 L0060 Fair Banking Practices 4 L0099 Information Security Awareness 5 L0200 Safe Deposit Lockers in CBS 6 L0208 Complaint Resolution 7 L0234 Agri Gold Loans 8 L0250 Currency Chest Reporting System Module of ICCOMS 9 L0255 Handling of Counterfeit Currency 0 L0270 Operational Risk Management L0282 Security and Protective Arrangements Part-I 2 L0283 Security and Protective Arrangements Part-II 3 L0286 Right to Information Act (RTI) Part I 4 L0287 Right to Information Act (RTI) Part II 5 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions 6 L0297 Retail Internet Banking - Branch Interface 7 L0330 Cash Systems and Procedure (Part - I) 8 L033 Cash Systems and Procedure (Part - II) 9 L0342 Cash Deposit Machine (CDM) 20 L0355 Remittances in ICCOMS 2 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 22 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 23 L0487 Preventive Vigilance (Day To Day Activities)(Part - I) 24 L0488 Preventive Vigilance (Day To Day Activities)(Part - II) 25 L0539 State Bank Anywhere 26 L0575 Social Media 27 L0594 e-kyc 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L0700 SBI_BUDDY 3 L0736 Cyber Crime-Frauds through Identity Theft and Document Forgery

6 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles FIELD OFFICERS, OFFICER - 6 R0006 LOANS SECTION FO/BR L009 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget) 2 L002 Basel-II 3 L0027 Creation of Security/Mortgages/ Hypothecation Legal implications 4 L0033 Funds Flow / Cash Flow Analysis 5 L0036 Loan Policy 6 L0038 NPA Management 7 L0039 Pre-sanction formalities 8 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) 9 L0049 Supervision, Follow-up and Monitoring of Advances 0 L0050 Credit Marketing L0057 Customer Orientation compliant Management 2 L0060 Fair Banking Practices 3 L0099 Information Security Awareness 4 L0265 Basel III 5 L0270 Operational Risk Management 6 L0272 Monitoring Special Mention Accounts 7 L0273 Take Over Norms 8 L032 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis) 9 L033 Advanced Financial Statement Analysis - II (Funds and Cash Flow Analysis) 20 L034 Advanced Financial Statement Analysis - III (Accounting Standards) 2 L0323 Whistle Blower Policy 22 L049 Credit Risk Management 23 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 24 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 25 L044 Opinion Reports (Part - I) 26 L0442 Opinion Reports (Part - II) 27 L0636 Career Development System (CDS) 28 L0637 FATCA for Individual Accounts 29 L0638 Early Sanction Review 30 L0683 Mudra and PMMY 3 L0737 Financial Follow-up Reports - I

7 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 7 R0007 FO [AGRI/FI]/OFFICER - LOAN SECTION - AGRI BR/DIV FOAGR/BR/SPB L009 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget) 2 L002 Basel-II 3 L0027 Creation of Security/Mortgages/ Hypothecation Legal implications 4 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) 5 L0050 Credit Marketing 6 L0057 Customer Orientation compliant Management 7 L0060 Fair Banking Practices 8 L0099 Information Security Awareness 9 L034 Self Help Group (SHG) 0 L054 Bonding with Farmers L025 Dairy Processing 2 L0227 Agri Credit Process - Pre-Sanction 3 L0235 Crop Loans 4 L0256 NPA Tracking Functionalities in CBS 5 L0265 Basel III 6 L0270 Operational Risk Management 7 L0278 Agri Credit Process - Post Sanction 8 L032 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis) 9 L033 Advanced Financial Statement Analysis - II (Funds and Cash Flow Analysis) 20 L0323 Whistle Blower Policy 2 L049 Credit Risk Management 22 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 23 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 24 L045 Agro Processing - Part I 25 L0452 Agro Processing - Part II 26 L052 Rural Marketing - I 27 L053 Rural Marketing - II 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L0670 Pradhan Mantri Jan-Dhan Yojana 3 L0677 Financing Farmer Producer Companies

8 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles FO [PERS BKG], OFFICERS- 8 R0008 LOAN SECTION PB BR/DIV BR/FO-PB L002 Basel-II 2 L0027 Creation of Security/Mortgages/ Hypothecation Legal implications 3 L0038 NPA Management 4 L0039 Pre-sanction formalities 5 L0049 Supervision, Follow-up and Monitoring of Advances 6 L0057 Customer Orientation compliant Management 7 L0060 Fair Banking Practices 8 L0099 Information Security Awareness 9 L089 Marketing Strategies for High Net-worth Individuals (HNIs) 0 L022 Mapping the market L0265 Basel III 2 L0270 Operational Risk Management 3 L0272 Monitoring Special Mention Accounts 4 L0273 Take Over Norms 5 L032 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis) 6 L033 Advanced Financial Statement Analysis - II (Funds and Cash Flow Analysis) 7 L0320 Basics of Compliance and importance for the Bank 8 L0323 Whistle Blower Policy 9 L0337 Converting Home Loan Features to benefits for the Customers 20 L0362 Lead Generation 2 L049 Credit Risk Management 22 L0426 Marketing of Liability Products - I 23 L0427 Marketing of Liability Products - II 24 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 25 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 26 L044 Opinion Reports (Part - I) 27 L0636 Career Development System (CDS) 28 L0637 FATCA for Individual Accounts 29 L0638 Early Sanction Review 30 L0663 Tab Banking HLIPA (Home Loan In Principle Approval) 3 L0686 SBI Liquid Gold Loan Scheme

9 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles FO [SME], OFFICERS IN LOAN 9 R0009 SECTION SME BR/DIV BR/FO-SME L009 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget) 2 L002 Basel-II 3 L0024 CMA data Analysis of Financial Statements as per Bank s requirements 4 L0027 Creation of Security/Mortgages/ Hypothecation Legal implications 5 L0033 Funds Flow / Cash Flow Analysis 6 L0036 Loan Policy 7 L0038 NPA Management 8 L0039 Pre-sanction formalities 9 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) 0 L0049 Supervision, Follow-up and Monitoring of Advances L0057 Customer Orientation compliant Management 2 L0060 Fair Banking Practices 3 L0099 Information Security Awareness 4 L0256 NPA Tracking Functionalities in CBS 5 L0265 Basel III 6 L0270 Operational Risk Management 7 L0272 Monitoring Special Mention Accounts 8 L0273 Take Over Norms 9 L032 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis) 20 L033 Advanced Financial Statement Analysis - II (Funds and Cash Flow Analysis) 2 L034 Advanced Financial Statement Analysis - III (Accounting Standards) 22 L035 Advanced Financial Statement Analysis - IV (Tax Audit Report) 23 L0323 Whistle Blower Policy 24 L049 Credit Risk Management 25 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 26 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 27 L0463 Term Loan - I (Preliminary 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L0665 e-commerce tie ups 3 L0737 Financial Follow-up Reports - I

10 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles HEAD OF DIVISION- ACCTSADMN[AGM/CM/MGR 0 R000 ACCTSADMN] MDAA/BR L000 Risk Focussed Internal Audit (RFIA) 2 L002 Basel-II 3 L0057 Customer Orientation compliant Management 4 L0058 Customer Service/Care 5 L0060 Fair Banking Practices 6 L0066 Records and Stationery 7 L0075 Memorandum of Settlement- Misconduct Rules etc (Award Staff) 8 L0099 Information Security Awareness 9 L009 CBS - Annual Closing 0 L0265 Basel III L0270 Operational Risk Management 2 L0282 Security and Protective Arrangements Part-I 3 L0283 Security and Protective Arrangements Part-II 4 L0286 Right to Information Act (RTI) Part I 5 L0287 Right to Information Act (RTI) Part II 6 L0320 Basics of Compliance and importance for the Bank 7 L0325 Branch Administration - Part I 8 L0326 Branch Administration - Part II 9 L0330 Cash Systems and Procedures - Part I 20 L033 Cash Systems and Procedures - Part II 2 L049 Credit Risk Management 22 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 23 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 24 L0503 Conservation of Capital - Part I 25 L0504 Conservation of Capital - Part II 26 L0520 Near Miss Events(A Risk Reduction Tool) 27 L0553 Operational Risk Management Key Risk Indicators 28 L0569 Risk And Control Self Assessment (RCSA) 29 L0584 Disaster Recovery Business Continuity Plan for Branches 30 L0636 Career Development System (CDS) 3 L0637 FATCA for Individual Accounts

11 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles HEAD OF DIVISION - AGRI R00 [AGM/CM/MGR AGRI BUS] MDAGR/BR L009 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget) 2 L002 Basel-II 3 L0027 Creation of Security/Mortgages/ Hypothecation Legal implications 4 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) 5 L0057 Customer Orientation compliant Management 6 L0060 Fair Banking Practices 7 L0099 Information Security Awareness 8 L022 Contract Farming 9 L054 Bonding with Farmers 0 L025 Dairy Processing L0227 Agri Credit Process - Pre-Sanction 2 L0235 Crop Loans 3 L0256 NPA Tracking Functionalities in CBS 4 L0265 Basel III 5 L0270 Operational Risk Management 6 L0273 Take Over Norms 7 L0278 Agri Credit Process - Post Sanction 8 L032 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis) 9 L033 Advanced Financial Statement Analysis - II (Funds and Cash Flow Analysis) 20 L034 Advanced Financial Statement Analysis - III (Accounting Standards) 2 L049 Credit Risk Management 22 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 23 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 24 L0463 Term Loan - I (Preliminary) 25 L0503 Conservation of Capital - Part I 26 L0504 Conservation of Capital - Part II 27 L0520 Near Miss Events(A Risk Reduction Tool) 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L0670 Pradhan Mantri Jan-Dhan Yojana 3 L0683 Mudra and PMMY

12 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles HEAD OF DIVISION -DBD 2 R002 [AGM/CM/MGR DBD] MDDBD/BR/SPB L000 Risk Focussed Internal Audit (RFIA) 2 L009 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget) 3 L002 Basel-II 4 L0024 CMA data - Analysis of Financial Statements as per Bank's requirements 5 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) 6 L0050 Credit Marketing 7 L0057 Customer Orientation compliant Management 8 L0060 Fair Banking Practices 9 L0099 Information Security Awareness 0 L073 SME Liability and Transaction Products L080 SARFAESI Act 2 L0256 NPA Tracking Functionalities in CBS 3 L0265 Basel III 4 L0270 Operational Risk Management 5 L0273 Take Over Norms 6 L0275 Monitoring of Standard Accounts more than one crore 7 L032 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis) 8 L033 Advanced Financial Statement Analysis - II (Funds and Cash Flow Analysis) 9 L0345 Asset Tracking Monitoring 20 L0365 e-auction through DRTs under SARFAESI 2 L049 Credit Risk Management 22 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 23 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 24 L0463 Term Loan - I (Preliminary 25 L0464 Term Loan - II (Technical Economic Viability) 26 L0465 Term Loan - III (Financial Feasibility) 27 L0472 Legal Issues Relevant to Bankers part - I 28 L0473 Legal Issues Relevant to Bankers part - II 29 L0637 FATCA for Individual Accounts 30 L0670 Pradhan Mantri Jan-Dhan Yojana 3 L0683 Mudra and PMMY

13 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles HEAD OF DIVN-INTNL BKG[AGM/CM/MGR/IB, 3 R003 OFFICER NRI] IBFX/BR/SPB/CPC L002 Trade Finance Central Processing Centre (TFCPC) 2 L002 Basel-II 3 L0052 Preventive Vigilance in Advances and FOREX 4 L0057 Customer Orientation compliant Management 5 L0060 Fair Banking Practices 6 L0086 Export Credit Guarantee Corporation (ECGC) 7 L0088 Foreign Exchange Dealers' Association of India (FEDAI) - Guidelines and Rules 8 L0098 Exchange Rate Mechanism 9 L0099 Information Security Awareness 0 L082 International Commercial Terms (INCOTERMS 200) L0253 Financing of Imports - Supplier's Credit and Buyer's Credit 2 L0265 Basel III 3 L0270 Operational Risk Management 4 L0293 Process of Work in Mercury Forex 5 L0353 EXIM Bills 6 L049 Credit Risk Management 7 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 8 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 9 L0468 Provisions Under ICC (Over view of ICC) 20 L0469 Provisions Under ICC (UCPDC 600) 2 L0470 Provisions Under ICC (URC 522) 22 L0524 Export Credit / Finance (Part-I) 23 L0525 Export Credit / Finance (Part - II) 24 L0636 Career Development System (CDS) 25 L0637 FATCA for Individual Accounts 26 L0643 Merchanting Trade 27 L0669 Foreign Trade Policy 28 L0694 Liberalised Remittance Scheme 29 L0705 Cross Border Wire Transfer 30 L075 Imports Finance Resource - (Part I) 3 L0752 Imports Finance Resource - (Part II)

14 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles HEAD OF DIVISION - PBD [AGM/CM/MGR PERSONAL 4 R004 BKG] MDPSB/BR/SPB L000 Risk Focussed Internal Audit (RFIA) 2 L002 Basel-II 3 L0058 Customer Service/Care 4 L0060 Fair Banking Practices 5 L0099 Information Security Awareness 6 L009 CBS - Annual Closing 7 L02 Schemes for Senior Citizens 8 L0200 Safe Deposit Lockers in CBS 9 L0208 Complaint Resolution 0 L0265 Basel III L0270 Operational Risk Management 2 L0282 Security and Protective Arrangements Part-I 3 L0283 Security and Protective Arrangements Part-II 4 L0284 TDS Functionality in CBS 5 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions 6 L0297 Retail Internet Banking - Branch Interface 7 L0300 Housing Loan (Others) - SBI Maxgain, SBI Realty, Loan for Earnest Money Deposit 8 L0302 Housing Loan (Others) - NRI Home Loan, SBI Yuva Home Loan, SBI Home Equity 9 L0320 Basics of Compliance and importance for the Bank 20 L049 Credit Risk Management 2 L0424 Customer Relationship Management - I 22 L0425 Customer Relationship Management - II 23 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 24 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 25 L0553 Operational Risk Management Key Risk Indicators 26 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 27 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L0700 SBI_BUDDY 3 L070 Cardless Point of Sales

15 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles SERVICE MGR, OFFR-BR OPS, 5 R005 CLG PROCESS, ALT CHNL BOPS/BR/SPB L000 Risk Focussed Internal Audit (RFIA) 2 L0003 Centralised Clearning Processing Centre (CCPC) 3 L0057 Customer Orientation complaint Management 4 L0060 Fair Banking Practices 5 L0099 Information Security Awareness 6 L006 ATM Basics - Part I : Evolution and Technical Specifications 7 L008 ATM Operations - Part I : ATM Card (Basic features and other functions) 8 L02 SUSPENSE ACCOUNTS IN CBS 9 L04 RTGS NEFT 0 L07 Cross Selling L0244 ATM Basics - Part II : Various Service Providers 2 L0245 ATM Operations - Part II : Products and Services 3 L0270 Operational Risk Management 4 L027 Back Value Dating 5 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions 6 L0297 Retail Internet Banking - Branch Interface 7 L0329 Inward Clearing System in CBS 8 L0330 Cash Systems and Procedure - Part I 9 L033 Cash Systems and Procedure - Part II 20 L0344 Outward Clearing System in CBS 2 L0368 Self Service Kiosk 22 L0406 BGL CGL 23 L043 Analysis of CBS reports using Excel 24 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 25 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 26 L0530 Handling of RINB Complaints 27 L0540 Cheque Truncation System (CTS) 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L0700 SBI_BUDDY 3 L070 Cardless Point of Sales

16 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 6 R006 INCHARGE/OFFICER FOREX/IB/NRI BUSINESS IBGFX/BR/SPB/CP C L002 Trade Finance Central Processing Centre (TFCPC) 2 L002 Basel-II 3 L0052 Preventive Vigilance in Advances and FOREX 4 L0060 Fair Banking Practices 5 L0086 Export Credit Guarantee Corporation (ECGC) 6 L0088 Foreign Exchange Dealers' Association of India (FEDAI) - Guidelines and Rules 7 L0098 Exchange Rate Mechanism 8 L0099 Information Security Awareness 9 L082 International Commercial Terms (INCOTERMS 200) 0 L0208 Complaint Resolution L0253 Financing of Imports - Supplier's Credit and Buyer's Credit 2 L0265 Basel III 3 L0270 Operational Risk Management 4 L0293 Process of Work in Mercury Forex 5 L0353 EXIM Bills 6 L0356 Foreign Direct Investment in India 7 L049 Credit Risk Management 8 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 9 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 20 L0468 Provisions Under ICC (Over view of ICC) 2 L0480 Derivative Products - Options 22 L048 Derivative Products - Swaps 23 L0524 Export Credit / Finance (Part-I) 24 L0525 Export Credit / Finance (Part - II) 25 L0636 Career Development System (CDS) 26 L0637 FATCA for Individual Accounts 27 L0643 Merchanting Trade 28 L0656 Forex Outward Remittance (FXOUT) 29 L0685 Personal Effectiveness 30 L0689 Tax Liability of NRIs for Bank Accounts 3 L075 Imports Finance Resource - (Part I)

17 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 7 R007 INCHARGE/OFFICER GOVT BUS GBU/BR/SPB L0060 Fair Banking Practices 2 L0099 Information Security Awareness 3 L00 CBS - Deposit Accounts in CBS 4 L02 CBS - Suspense accounts in CBS 5 L05 Marketing of Banking Services 6 L07 Cross Selling 7 L0208 Complaint Resolution 8 L0238 Government Products - Part I : Public Provident Fund Scheme 9 L0239 Government Products - Part II : Senior Citizen Saving Scheme 0 L0249 Senior Citizen Savings Scheme in CBS L025 Public Provident Fund Scheme in CBS 2 L0254 Government Products - Part III : Other Govt. Schemes 3 L0270 Operational Risk Management 4 L027 Back Value Dating 5 L0282 Security and Protective Arrangements Part-I 6 L0283 Security and Protective Arrangements Part-II 7 L0288 Online VVR Checking System in CBS 8 L0320 Basics of Compliance and importance for the Bank 9 L0329 Inward Clearing System in CBS 20 L0332 SBI e-tax 2 L0344 Outward Clearing System in CBS 22 L0355 Remittances in ICCOMS 23 L0426 Marketing of Liability Products - I 24 L0427 Marketing of Liability Products - II 25 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 26 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 27 L0539 State Bank Anywhere 28 L0593 Strategic Marketing Action Plan 29 L0594 e-kyc 30 L0636 Career Development System (CDS) 3 L0637 FATCA for Individual Accounts

18 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles SPECIALISTS -IT /SYSTEMS 8 R008 OFFICER IT/AO/BR/SPB L000 Risk Focussed Internal Audit (RFIA) 2 L0060 Fair Banking Practices 3 L0099 Information Security Awareness 4 L00 LINUX Basics 5 L002 Basics of Networking 6 L004 Unix for Beginners 7 L0204 Methods of Decision Making 8 L0208 Complaint Resolution 9 L0270 Operational Risk Management 0 L0286 Right to Information Act (RTI) Part I L0287 Right to Information Act (RTI) Part II 2 L039 Ethics in Organization 3 L0320 Basics of Compliance and importance for the Bank 4 L0323 Whistle Blower Policy 5 L0333 Oracle Basics (Part - I) 6 L0334 Oracle Basics (Part - II) 7 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 8 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 9 L0487 Preventive Vigilance (Day To Day Activities)(Part - I) 20 L0488 Preventive Vigilance (Day To Day Activities)(Part - II) 2 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 22 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 23 L058 Pivot Table 24 L0582 Data Purification in CBS 25 L0584 Disaster Recovery Business Continuity Plan for Branches 26 L059 Overview of Open Office 27 L0637 FATCA for Individual Accounts 28 L0647 Information Technology Act 29 L0658 Oracle Backup and Recovery 30 L0675 IT Risk Management 3 L0720 Cyber Crimes as Defined in Information Technology Act 2000

19 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 9 R009 CUSTOMER SUPPORT OFFICER CSO/AO/BR/SPB L009 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget) 2 L0024 CMA data - Analysis of Financial Statements as per Bank's requirements 3 L0027 Creation of Security/Mortgages/ Hypothecation Legal implications 4 L0033 Funds Flow / Cash Flow Analysis 5 L0058 Customer Service/Care 6 L0060 Fair Banking Practices 7 L0099 Information Security Awareness 8 L05 Marketing of Banking Services 9 L088 Scrutiny of Stock Statements Asset Verification 0 L097 Limitation of Financial Statements and Beyond Balance Sheet Perspective L0208 Complaint Resolution 2 L0209 Corporate Internet Banking 3 L0270 Operational Risk Management 4 L0273 Take Over Norms 5 L0275 Monitoring of Standard Accounts more than one crore 6 L032 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis) 7 L033 Advanced Financial Statement Analysis - II (Funds Cash Flow Analysis) 8 L034 Advanced Financial Statement Analysis - III (Accounting Standards) 9 L0323 Whistle Blower Policy 20 L0424 Customer Relationship Management - I 2 L0425 Customer Relationship Management - II 22 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 23 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 24 L0463 Term Loan - I (Preliminary) 25 L0464 Term Loan - II (Technical Economic Viability) 26 L0465 Term Loan - III (Financial Feasibility) 27 L0466 Term Loan - IV (Commercial Viability) 28 L0503 Conservation of Capital - Part I 29 L0504 Conservation of Capital - Part II 30 L0637 FATCA for Individual Accounts 3 L0737 Financial Follow-up Reports - I

20 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 20 R0020 CUSTOMER RELATION OFFICER CRO/BR/SPB L0039 Pre-sanction formalities 2 L0050 Credit Marketing 3 L0058 Customer Service/Care 4 L0060 Fair Banking Practices 5 L0099 Information Security Awareness 6 L07 Cross Selling 7 L0204 Methods of Decision Making 8 L0208 Complaint Resolution 9 L0270 Operational Risk Management 0 L0273 Take Over Norms L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions 2 L0297 Retail Internet Banking - Branch Interface 3 L0300 Housing Loan (Others) - SBI Maxgain, SBI Realty, Loan for Earnest Money Deposit 4 L0302 Housing Loan (Others) - NRI Home Loan, SBI Yuva Home Loan, SBI Home Equity 5 L0320 Basics of Compliance and importance for the Bank 6 L0323 Whistle Blower Policy 7 L0362 Lead Generation 8 L044 Database Marketing 9 L0424 Customer Relationship Management - I 20 L0425 Customer Relationship Management - II 2 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 22 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 23 L044 Opinion Reports (Part - I) 24 L0442 Opinion Reports (Part - II) 25 L0530 Handling of RINB Complaints 26 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 27 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 28 L0573 Personal Segment Deposit Products (Part-) 29 L0594 e-kyc 30 L0637 FATCA for Individual Accounts 3 L0736 Cyber Crime-Frauds through Identity Theft and Document Forgery

21 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles SARB/SAMB OFFICERS ENGAGED IN STRESSED ASSETS 2 R002 MGMT SAM/BR/SPB L00 Stressed Assets Resolution Centre (SARC) 2 L002 Basel-II 3 L0030 Defaulter's List 4 L0038 NPA Management 5 L0057 Customer Orientation complaint Management 6 L0099 Information Security Awareness 7 L080 SARFAESI Act 8 L0256 NPA Tracking and Functionalities in CBS 9 L0265 Basel III 0 L0270 Operational Risk Management L0272 Monitoring Special Mention Accounts 2 L0275 Monitoring of Standard Accounts more than one crore 3 L029 DRT and Civil Courts (Part - I) 4 L0292 DRT and Civil Courts (Part - II) 5 L0323 Whistle Blower Policy 6 L0345 Asset Tracking 7 L0352 Deferred Tax Assets and Deferred Tax Liabilities - AS 22 8 L0360 Corporate Debt Restructuring - Process of Restructuring 9 L036 Corporate Debt Restructuring - Post Implementation and Miscellaneous issues 20 L0365 e-auction through DRTs under SARFAESI 2 L049 Credit Risk Management 22 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 23 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 24 L0445 Non-Performing Assets (NPA) Policy (Part - I) 25 L0446 Non-Performing Assets (NPA) Policy (Part - II) 26 L0508 Business Values and Ethics - Part - I 27 L0509 Business Values and Ethics - Part - II 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L0696 Strategic Debt Restructuring (SDR) scheme 3 L0707 Non-cooperative Borrower

22 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles CNAUD/AO/BR/S 22 R0022 CONCURRENT AUDITOR PB L000 Risk Focussed Internal Audit (RFIA) 2 L0060 Fair Banking Practices 3 L0066 Records and Stationery 4 L0099 Information Security Awareness 5 L009 CBS - Annual Closing 6 L00 CBS - Deposit Accounts in CBS 7 L02 CBS - Suspense accounts in CBS 8 L0200 Safe Deposit Lockers in CBS 9 L0208 Complaint Resolution 0 L0270 Operational Risk Management L0284 TDS Functionality in CBS 2 L0286 Right to Information Act (RTI) Part I 3 L0287 Right to Information Act (RTI) Part II 4 L0288 Online VVR Checking System in CBS 5 L0330 Cash Systems and Procedure - Part I 6 L033 Cash Systems and Procedure - Part II 7 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 8 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 9 L0472 Legal Issues Relevant to Bankers- (Part-I) 20 L0473 Legal Issues Relevant to Bankers - (Part - II) 2 L0474 Legal Issues Relevant to Bankers -(Part - III) 22 L0487 Preventive Vigilance (Day To Day Activities)(Part - I) 23 L0488 Preventive Vigilance (Day To Day Activities)(Part - II) 24 L0503 Conservation of Capital - Part I 25 L0504 Conservation of Capital - Part II 26 L057 Branch Level User Management in CBS 27 L0636 Career Development System (CDS) 28 L0637 FATCA for Individual Accounts 29 L064 Building Empathy within the Bank 30 L068 Online Self Audit for Branches 3 L0702 RBI Audits

23 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles OTHER DESK OFFICERS IN ADMN OFFICES- 23 R0023 RBO/ZO/LHO/CC ODO/AO L000 Risk Focussed Internal Audit (RFIA) 2 L0060 Fair Banking Practices 3 L0070 Banking Ombudsman 4 L0099 Information Security Awareness 5 L078 Public Relations Image Building 6 L097 Limitation of Financial Statements and Beyond Balance Sheet Perspective 7 L0204 Methods of Decision Making 8 L0208 Complaint Resolution 9 L0270 Operational Risk Management 0 L0273 Take Over Norms L0286 Right to Information Act (RTI) Part I 2 L0287 Right to Information Act (RTI) Part II 3 L039 Ethics in Organization 4 L0320 Basics of Compliance and importance for the Bank 5 L0323 Whistle Blower Policy 6 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 7 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 8 L0472 Legal Issues Relevant to Bankers- (Part-I) 9 L0473 Legal Issues Relevant to Bankers - (Part - II) 20 L0483 Accounting Standards (Part - I) 2 L0484 Accounting Standards (Part-II) 22 L0487 Preventive Vigilance (Day To Day Activities)(Part - I) 23 L0488 Preventive Vigilance (Day To Day Activities)(Part - II) 24 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 25 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 26 L0636 Career Development System (CDS) 27 L0637 FATCA for Individual Accounts 28 L064 Building Empathy within the Bank 29 L068 Online Self Audit for Branches 30 L0697 CVC Guidelines on Premises Related Matters 3 L0702 RBI Audits

24 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles OFFICER - 24 R0024 ADMINISTRATION/GEN BKG ADMGB/AO L000 Risk Focussed Internal Audit (RFIA) 2 L0060 Fair Banking Practices 3 L0099 Information Security Awareness 4 L009 CBS - Annual Closing 5 L02 CBS - Suspense accounts in CBS 6 L024 Financial Inclusion 7 L064 Tools for Evaluating Employee Performance (TEEP) 8 L078 Public Relations Image Building 9 L0208 Complaint Resolution 0 L0270 Operational Risk Management L0274 Kiosk Banking 2 L0286 Right to Information Act (RTI) Part I 3 L0287 Right to Information Act (RTI) Part II 4 L0288 Online VVR Checking System in CBS 5 L039 Ethics in Organization 6 L0320 Basics of Compliance and importance for the Bank 7 L0323 Whistle Blower Policy 8 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 9 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 20 L0472 Legal Issues Relevant to Bankers- (Part-I) 2 L0487 Preventive Vigilance (Day To Day Activities)(Part - I) 22 L0488 Preventive Vigilance (Day To Day Activities)(Part - II) 23 L055 Analysis of CBS report using Data Pilot 24 L0553 Operational Risk Management Key Risk Indicators 25 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 26 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 27 L059 Overview of Open Office 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L064 Building Empathy within the Bank 3 L0736 Cyber Crime-Frauds through Identity Theft and Document Forgery

25 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles CLERICAL STAFF IN 25 R0025 ADMINISTRATIVE OFFICES AW/AO L0057 Customer Orientation compliant Management 2 L0099 Information Security Awareness 3 L05 Marketing of Banking Services 4 L07 Cross Selling 5 L078 Public Relations Image Building 6 L0255 Handling of Counterfeit Currency 7 L0270 Operational Risk Management 8 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 9 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 0 L0505 Communication - Part - I L0508 Business Values and Ethics - Part - I 2 L0509 Business Values and Ethics - Part - II 3 L0637 FATCA for Individual Accounts 4 L064 Building Empathy within the Bank 5 L0668 Organisational Structure at SBI 6 SDL009 e-capsule - Information Security Awareness 7 SDL0036 e-capsule - RTGS and NEFT 8 SDL0038 e-capsule - MS Office Fundamentals 9 SDL0039 e-capsule - Lotus Symphony Fundamentals 20 SDL0040 e-capsule - Preventive Vigilance-I 2 SDL007 e-capsule - Lead Generation 22 SDL0085 e-capsule - Whistle Blower 23 SDL000 e-capsule - Preventive Vigilance - II 24 SDL008 e-capsule - Furniture and Fixed Assets-Accounting (inclg IFAMS) 25 SDL022 e-capsule - Managing Password 26 SDL075 e-capsule - Career Progression 27 SDL098 e-capsule - Bank's Vision, Mission and Values 28 SDL0204 e-capsule - Mail Merge in Lotus Symphony 29 SDL0324 Five Ways to Increase Efficiency of Bank Staff 30 SDL034 e-capsule - Complaint Handling 3 SDL0349 e-capsule - Electronic Communication and its Etiquettes

26 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 26 R0026 OTHER DEPT HEADS IN ADMN OFFICES -RBO/ZO/LHO/CC ODH/AO L000 Risk Focussed Internal Audit (RFIA) 2 L0060 Fair Banking Practices 3 L0070 Banking Ombudsman 4 L0099 Information Security Awareness 5 L05 Marketing of Banking Services 6 L08 Market Survey 7 L078 Public Relations Image Building 8 L089 Marketing Strategies for High Net-worth Individuals (HNIs) 9 L0204 Methods of Decision Making 0 L0208 Complaint Resolution L0270 Operational Risk Management 2 L0286 Right to Information Act (RTI) Part I 3 L0287 Right to Information Act (RTI) Part II 4 L0320 Basics of Compliance and importance for the Bank 5 L0323 Whistle Blower Policy 6 L0362 Lead Generation 7 L044 Database Marketing 8 L0424 Customer Relationship Management - I 9 L0425 Customer Relationship Management - II 20 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 2 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 22 L0553 Operational Risk Management Key Risk Indicators 23 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 24 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 25 L0565 Developing a High Impact Team 26 L0596 The Manager in You 27 L0597 Professionalism 28 L0636 Career Development System (CDS) 29 L0637 FATCA for Individual Accounts 30 L064 Building Empathy within the Bank 3 L0706 Organisational Culture

27 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles OFFICER - HR [MGR HR 27 R0027 OFFICERS HR DEPTT] HR/AO L000 Risk Focussed Internal Audit (RFIA) 2 L0057 Customer Orientation compliant Management 3 L0060 Fair Banking Practices 4 L0075 Memorandum of Settlement- Misconduct Rules etc (Award Staff) 5 L0099 Information Security Awareness 6 L078 Public Relations Image Building 7 L0203 Employee Engagement and Team Building 8 L023 Emotional Intelligence 9 L029 Service Quality Management 0 L0224 Sexual harassment of women at workplaces L0237 Assertiveness 2 L0246 Counselling Skills 3 L0270 Operational Risk Management 4 L0323 Whistle Blower Policy 5 L0424 Customer Relationship Management - I 6 L0425 Customer Relationship Management - II 7 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 8 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 9 L0505 Communication - Part - I 20 L0506 Communication (Part-2) 2 L0507 Communication (Part-3) 22 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 23 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 24 L059 Overview of Open Office 25 L0620 Preparing for Retirement 26 L0636 Career Development System (CDS) 27 L0637 FATCA for Individual Accounts 28 L064 Building Empathy within the Bank 29 L0666 Concepts of OD Intervention 30 L0684 Suspension Rules 3 L0685 Personal Effectiveness

28 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles SPECIALIST OFFR -IT /SYS OFFR, 28 R0028 OFFRS IN GITC AOs IT/AO/BR/SPB L000 Risk Focussed Internal Audit (RFIA) 2 L0060 Fair Banking Practices 3 L0099 Information Security Awareness 4 L00 LINUX Basics 5 L002 Basics of Networking 6 L004 Unix for Beginners 7 L0204 Methods of Decision Making 8 L0208 Complaint Resolution 9 L0270 Operational Risk Management 0 L0286 Right to Information Act (RTI) Part I L0287 Right to Information Act (RTI) Part II 2 L039 Ethics in Organization 3 L0320 Basics of Compliance and importance for the Bank 4 L0323 Whistle Blower Policy 5 L0333 Oracle Basics (Part - I) 6 L0334 Oracle Basics (Part - II) 7 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 8 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 9 L0487 Preventive Vigilance (Day To Day Activities)(Part - I) 20 L0488 Preventive Vigilance (Day To Day Activities)(Part - II) 2 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 22 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 23 L058 Pivot Table 24 L0582 Data Purification in CBS 25 L0584 Disaster Recovery Business Continuity Plan for Branches 26 L059 Overview of Open Office 27 L0637 FATCA for Individual Accounts 28 L0647 Information Technology Act 29 L0658 Oracle Backup and Recovery 30 L0675 IT Risk Management 3 L0720 Cyber Crimes as Defined in Information Technology Act 2000

29 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles SPECIALIST OFFICERS (OTHER 29 R0029 THAN SYSTEMS) SPO/AO L000 Risk Focussed Internal Audit (RFIA) 2 L0057 Customer Orientation compliant Management 3 L0060 Fair Banking Practices 4 L0070 Banking Ombudsman 5 L0099 Information Security Awareness 6 L002 Basics of Networking 7 L007 ATM Customer Service 8 L0204 Methods of Decision Making 9 L0270 Operational Risk Management 0 L0286 Right to Information Act (RTI) Part I L0287 Right to Information Act (RTI) Part II 2 L0288 Online VVR Checking System in CBS 3 L039 Ethics in Organization 4 L0320 Basics of Compliance and importance for the Bank 5 L0323 Whistle Blower Policy 6 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 7 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 8 L0472 Legal Issues Relevant to Bankers- (Part-I) 9 L0473 Legal Issues Relevant to Bankers - (Part - II) 20 L0474 Legal Issues Relevant to Bankers -(Part - III) 2 L0487 Preventive Vigilance (Day To Day Activities)(Part - I) 22 L0488 Preventive Vigilance (Day To Day Activities)(Part - II) 23 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 24 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 25 L059 Overview of Open Office 26 L0636 Career Development System (CDS) 27 L0637 FATCA for Individual Accounts 28 L0647 Information Technology Act 29 L0675 IT Risk Management 30 L0697 CVC Guidelines on Premises Related Matters 3 L0706 Organisational Culture

30 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 30 R0030 OFFICERS IN MKTG FUNCTIONS [HLST/MPST/OTHERS] HLST/MPST/AO L0009 SALES TEAM 2 L0030 Defaulter's List 3 L0039 Pre-sanction formalities 4 L0050 CREDIT MARKETING 5 L0060 Fair Banking Practices 6 L0099 Information Security Awareness 7 L05 Marketing of Banking Services 8 L08 MARKET SURVEY 9 L070 Preparation of Account Plan 0 L089 Marketing Strategies for High Net-worth Individuals (HNIs) L0208 Complaint Resolution 2 L022 Mapping the market 3 L0233 Sourcing of Home Loans 4 L0270 Operational Risk Management 5 L0337 Converting Home Loan Features to benefits for the Customers 6 L0354 How to scrutinize a Home Loan application 7 L0362 Lead Generation 8 L042 Builder Tie-up 9 L049 Credit Risk Management 20 L0424 Customer Relationship Management - I 2 L0425 Customer Relationship Management - II 22 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 23 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 24 L0447 Campaign Marketing - I 25 L0448 Campaign Marketing - II 26 L0593 Strategic Marketing Action Plan 27 L0602 Customer Needs Identification in Techniques in Selling 28 L0637 FATCA for Individual Accounts 29 L0663 Tab Banking HLIPA (Home Loan In Principle Approval) 30 L070 Cardless Point of Sales 3 L077 Digital Inspection Application (DIA) SME

31 Officers / employees have to complete role-based mandatory learning requirement from the compulsory basket of 32 e-lessons / e-capsules assigned to their respective roles 3 R003 CHANNEL MGR OFFICER ALT CHNL/ATM/CROSS SELLING ACATMCS/AO/BR L0057 Customer Orientation compliant Management 2 L0058 Customer Service/Care 3 L0060 Fair Banking Practices 4 L0070 Banking Ombudsman 5 L0099 Information Security Awareness 6 L006 ATM Basics - Part I : Evolution and Technical Specifications 7 L007 ATM Customer Service 8 L008 ATM Operations - Part I : ATM Card (Basic features and other functions) 9 L0208 Complaint Resolution 0 L0244 ATM Basics - Part II : Various Service Providers L0245 ATM Operations - Part II : Products and Services 2 L0270 Operational Risk Management 3 L039 Ethics in Organization 4 L0320 Basics of Compliance and importance for the Bank 5 L0323 Whistle Blower Policy 6 L0438 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part- I) 7 L0439 Know Your Customer (KYC) Norms Anti Money Laundering (AML) Provisions (part-ii) 8 L0472 Legal Issues Relevant to Bankers- (Part-I) 9 L0473 Legal Issues Relevant to Bankers - (Part - II) 20 L0474 Legal Issues Relevant to Bankers -(Part - III) 2 L0487 Preventive Vigilance (Day To Day Activities)(Part - I) 22 L0488 Preventive Vigilance (Day To Day Activities)(Part - II) 23 L0539 State Bank Anywhere 24 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I 25 L056 Banking Codes and Standards Board of India (BCSBI) - Part - II 26 L0636 Career Development System (CDS) 27 L0637 FATCA for Individual Accounts 28 L0653 ATM Error Codes 29 L0657 Cash Replenishment - ATM 30 L0673 SBIePay 3 L0753 ATM FRAUDS-PART I