Fare Evasion and Enforcement. March 2019

Transcription

1 Fare Evasion and Enforcement March 2019

2 Fare Evasion Losses Grow Subway fare evasion rate: 3.2% in 2018 $97M annual revenue loss in 2018 The 4Q18 rate of 3.4% indicates stabilization at the higher rate of fare evasion experienced through the past year NYCT s level of subway fare evasion is slightly above peer averages Bus fare evasion rate: 18.4% in 2018 $128M annual revenue loss in 2018 The 4Q18 rate of 21.9% represents a return to the dramatic continued increase in bus fare evasion observed since 3Q17 NYCT s level of bus fare evasion is more than double peer averages Total estimated fare evasion revenue loss is $225M for

3 Fare Evasion Rate Fare Evasion: Subway 5% Quarterly Subway Fare Evasion 4% 3.8% 3.5% 3.4% 2.8% 2.9% 3% 2.4% 2.1% 2% 1.4% 1.5% 1.7% 1.8% 1.8% 1.6% 1.5% 1.4% 1.2% 1% 0% 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 After a sharp increase in 2017, subway fare evasion appears to have stabilized at a level approximately twice the historical level 3

4 Fare Evasion Rate Fare Evasion: Buses 30% 25% Quarterly Local & Select Bus Service (SBS) Bus Fare Evasion Local SBS Local & SBS 20% 15% 13.8% 15.1% 11.1% 10.8% 10% 10.2% 10.6% 20.4% 17.7% 15.2% 13.2% 16.7% 16.5% 12.6% 12.6% 24.2% 21.9% Bus fare evasion has continued to rise, reaching a high of 21.9% in 4Q18 Bus fare evasion is growing through all doors, but at a higher rate through the front door 5% 0% 2.8% 2.8% 2.6% 2.2% 2.2% 2.5% Bus fare evasion is growing most sharply during the AM peak period 4

5 Surveillance Cameras 5,246 cameras currently monitoring fare control areas at 173 stations (37% of all stations) Video feeds are received and reviewed by NYPD and the Security Command Center Exploring video analytics to identify fare evasion hot spots Cameras with the latest wireless technology will be installed at 50 new stations through a re-imagined process that represents a significant improvement over prior practice, bringing cameras to nearly 50% of all stations 5 new stations to be equipped in the summer, 45 by the end of the year 5

6 Fare Control Area Situational Awareness Displays NYCT will trial new technology to broadcast customer behavior in fare control areas within stations 10 targeted stations to roll out in the summer Cameras will increase real-time visibility of fare evaders 6

7 EAGLE Team Pilot on Local Buses 22 EAGLE teams currently patrol 17 SBS routes, which incorporate proof-of-payment and have a lower fare evasion rate (2.3%) than local buses Pilot of EAGLE teams on local bus service currently in place Focus on 3 Bronx routes, 2 Staten Island routes, and 1 geographic area EAGLE teams have issued over 5,000 summonses so far, whereas a negligible number were issued a year ago NYCT currently evaluating impact of pilot, which began 11/1/18 7

8 Fare Enforcement Will Cost You Campaign Fare evasion signage on emergency exit gates at all subway stations Fare evasion signage on buses, placed near entry/exit doors Floor signage at targeted subway stations Implementing audible passenger announcements Fare Evasion Will Cost You Violators are subject to ARREST or FINE Know the Rules Visit MN 8

9 Hardening Emergency Gates Alarm reactivation pilot at 10 targeted stations Improved emergency exit mechanics and maintenance to ensure proper closing of gates Enhancement of half-height entry/exit gates New gate hardware to discourage opening in non-emergency situations Station wayfinders positioned strategically throughout subway system 9

10 Partnerships Enhance cooperation between Group Station Managers and the NYPD Neighborhood Coordination Officers on our subway system EAGLE TEAM to work with NYPD to launch pilot for joint fare enforcement on subways Accelerated interagency fare evasion task force coordination Increased focus on fare enforcement at all levels of NYCT 10

11 Fare Enforcement: Future Work with our partners in law enforcement to reinstate a police presence on the bus network On the subway, the number of C summonses and TAB summonses issued by the Transit Bureau has increased, although this has not yet reached historical levels OMNY: Our new contactless payment system Proof-of-payment system that will facilitate more efficient enforcement action 11