ERICSA 53rd Annual Training Conference & Exposition May 1-5 Myrtle Beach, South Carolina

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2 Federal Systems Federal Case Registry National Directory of New Hires Child Support Portal Federal Collections and Enforcement External Locate Sources

3 National Directory of New Hires New Hire Quarterly Wage Unemployment Insurance Employers report to the State Directory of New Hires (SDNH) who reports to the NDNH Federal agencies report to the NDNH State Workforce Agencies (SWA) report to the NDNH Federal agencies report to the NDNH Most data is about 4 months old SWAs report to the NDNH quarterly

4 Federal Case Registry Person Data Case Data Name, Date of Birth, Gender, Social Security Number Member ID, Participant Type, Family Violence Indicator, Date of Death Case ID Case Type Order Indicator

5 Proactive Matches

6 Other Automatic Matches DEERS Medical Match Title II Pending Claims File SVES Proactive Matching

7 External Locate Sources

8 External Locate Sources External Locate Sources are returned on request

9 How Data Is Returned Statewide system Portal Print reports

10 Child Support Portal Debt Inquiry DoD Entitlement Notifies you about persons due to receive lump sum payments and insurance claims Provides a breakdown of military wages and bonuses Data only available through the Portal eemployer Provides information about employers on the NDNH and employers that participate in Electronic Income Withholding Orders (e-iwo) and Debt Inquiry Electronic Document Exchange Allows you to securely exchange documents electronically with other states etermination Allows you to receive and view information about a person that is no longer employed

11 Child Support Portal FCR Misidentified Participant FCR Query Federal Collection and Enforcement Insurance Match Allows you to submit SSNs determined not to be associated with a person Allows you to search for case and participant information even when not registered on the FCR in your state Allows you to view and submit updates on past-due support cases certified on the debtor file Provides information about individuals owing past-due child support due to receive an insurance settlement Locate Allows you to request information from federal locate sources Allows access to NDNH information in real-time QUICK Allows you to view your own and other states case information

12 Case Initiation Collect as much information as possible FCR Query SSN Verification FCR-to-FCR Proactive Match

13 The Shining Star Verify Notify if Unverified Correct Social Security Number Multiple Additional Provide

14 Paternity Establishment FCR-toFCR Proactive Match Order indicator FCR Query EDE QUICK Case in another state Request copy of birth certificate or acknowledgment of paternity from the other state View other state cases for parties as well as order information

15 Order Establishment Address NDNH (System & Portal) External Locate Sources (System & Portal) eemployer (Portal) National Change of Address (NCOA) Income NDNH (System & Portal) External Locate Sources (System & Portal) DoD Entitlement (Portal) Other Parties FCR-to-FCR Proactive Matches (System) FCR Query (System & Portal) QUICK (Portal) EDE (Portal)

16 Enforcement Employer Data NDNH (New Hire and QW) External Locate Sources (DoD, VA, FBI, NSA, IRS/AWR) Electronic Income Withholding Orders (e-iwo) H.R (Sec 306) - All states must implement e-iwo Portal eemployer Debt Inquiry etermination QUICK EDE

17 Review and Modification Special Federal Employees Federal Retirees FBI & NSA DoD Long-Term Employed Title II Recipients Veterans NDNH QW SSA/SVES Prisoners Title XVI Recipients New Hires NDNH New Hire SSA/SVES Tax Payers IRS SSA/SVES Deceased SSA/SVES, VA, FBI, NSA, SSA Death File VA Self-Employed IRS/AWR Unemployed NDNH UI

18 Arrears Management Federal Offset Multi-State Financial Institution Data Match/Thrift Savings Match Administrative Offset (optional) Federal Collection and Enforcement Tools Insurance Match (optional) Passport Denial

19 Intergovernmental FCR Query IRG QUICK Like a good neighbor, the FPLS is there Electronic Document Exchange CSENet Interstate Case Reconciliation

20 Financial Undistributed Pay Records Copy of Orders Interest Rates/Fee Information Emancipation Age FCR Query, Locate, QUICK QUICK, EDE, IRG QUICK, EDE, IRG QUICK, IRG IRG

21 The Portal Contact your State Technical Support Liaison for information on getting additional Portal applications!

22 Case Clean Up FCR-to-FCR Proactive Matches Person deleted Case closed FCR Reconciliation File ICR Match Reason Code 04 Case open in one state and closed in another Data Inconsistency File

23 Case Closure FCR-toFCR Proactive Match FCR Query CSENet CLOSED Case Closure Locate Choose Wisely QUICK EDE IRG

24 Need Help? FPLS Technical Support Team ocse-fpls-technical-support-contacts

25 Resources Federal Office of Child Support Enforcement (OCSE) Website DoD Entitlement Navigation Guide s/css/dod_entitlement_navigation_guide.pdf etermination Navigation Guide s/css/etermination_application_navigation_guide. pdf

26 Resources FCR Query Navigation Guide /css/fcr_query_navigation_guide.pdf Locate Navigation Guide /css/locate_application_navigation_guide.pdf

27 Questions

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