Ashford Economic Profile 2017 Summary. 1.1: Comparative Qualification Levels with the South East and GB

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1 Section 1: Qualification Levels Economic Profile 2017 Summary 1.1: Comparative Qualification Levels with the South East and GB residents (16-64) are less well qualified at all NVQ levels, and have proportionately more people with no qualifications, than the average of Kent and the South East. residents are less well qualified at NVQ levels 3 and 4 than the average for Kent. has slightly fewer residents with no qualifications than the GB average. Between January 2006 and December 2016, qualifications for residents (16-64) increased by the following: Kent South East GB Level 4 & above 23.0 to to to to 38.2 Level 3 & above 41.3 to to to to 55.8 Level 2 & above 61.9 to to to to 74.3 Level 1 & above 78.1 to to to to 85.3 No quals 12.3 to to to to 8.0 Source: ONS annual population survey. Comparing districts against the Kent average: Canterbury, Gravesham, Maidstone, Sevenoaks, Tonbridge & Malling and Tunbridge Wells have a more highly skilled resident population., Dover, Shepway, Swale and Thanet have lower skilled resident populations. Dartford sits around the average. Section 2: The Economy 2.1: Population According to the KCC interactive population toolkit, the population of will increase between 2017 and 2026 in the following ways: Male 13,200 14,600 3,000 3,400 37,600 41,500 11,300 14,500 Female 12,900 14,400 2,900 3,300 39,100 42,700 13,500 16,700 Total 26,100 28,900 5,900 6,700 76,700 84,200 24,800 31,100 Version 1: updated 10/7/2017 1

2 2.2: Economic activity in In the year to December 2016; 84 of the population of year olds were economically active. This compares to 78.9 in Kent, 81 in the South East, and 77.8 in Great Britain of the population of year olds were employees and 14.6 were self-employed. This is above the average of 10.6 for selfemployment in Great Britain. 4.7 of the economically active population over 16 years old were unemployed. This compares to 5.2 in Kent and 4.0 in the South East. economic activity across Kent districts can be divided into 3 groups: year olds economically active Districts Source: ONS population survey. Low 70 to 77.9 Canterbury Gravesham Thanet Medium 78 to 79.9 Maidstone Sevenoaks High 80 to 85.9 Dartford Dover Shepway Tonbridge & Malling Tunbridge Wells Swale unemployment as a proportion of economic activity can also be divided into 3 groups: Unemployment as a of economically active population Districts Source: ONS population survey. High 5.9 to 7.1 Gravesham Swale Thanet Medium 5.0 to 5.8 Canterbury Dover Shepway Low 3.4 to 4.9 Dartford Maidstone Sevenoaks Tonbridge & Malling Tunbridge Well 2.3: Overall NEET and Not Known Figures in In April 2017, had 2.88 of Yr 12 & 13 NEETS (academic age 16 & 17) and 4.17 unknowns. The target for January is 2.10 NEET. Since April 2014, the NEET figure in has varied between and of target. 2.4 Employment and Self-Employment in what do people do The key employment sectors in are: Version 1: updated 10/7/2017 2

3 Source: BRES 2016 Kent Source: BRES 2016 Main employment sectors 2015 Wholesale and retail Health & Social work Manufacturing Education Professional, scientific & technical Admin & support services Main employment sectors 2015 Wholesale & retail Human health & social work Education Admin. & support services Accommodation & food service No. employees 11,500 8,400 5,200 4,200 3,900 3,900 No. employees 109,500 82,900 60,400 56,700 43,600 total employment total employment The occupations of residents are summarised below: () Kent () South East () Great Britain () Soc 2010 Major Group Managers, Directors And Senior Officials Professional Occupations Associate Professional & Technical Soc 2010 Major Group Administrative & Secretarial Skilled Trades Occupations Soc 2010 Major Group Caring, Leisure And Other Service Occupations Sales And Customer Service Occs Soc 2010 Major Group Process Plant & Machine Operatives Elementary Occupations Source: ONS annual population survey The differences in the relative structure of the largest industry sectors across Kent are small. However differences in the occupations of residents, which include outcommuters and the self-employed, are more marked. residents are less likely to be senior managers, and more likely to be in service occupations, than the rest of Kent. Version 1: updated 10/7/2017 3

4 2.5 Employment in : What People Earn The table below illustrates average earnings in by residence, including out commuters. Earnings are equivalent to the average in Kent. December 2016 Kent Gross weekly pay Full-time workers Male full-time workers Female full-time workers Hourly pay - excluding overtime Full-time workers Male full-time workers Female full-time workers Source: ONS Inter Departmental Business Register 2016 The table below illustrates the average earnings by workplace in, including in commuters. Workplace earnings in are higher than the Kent average. December 2016 Kent Gross weekly pay Full-time workers Male full-time workers Female full-time workers Hourly pay - excluding overtime Full-time workers Male full-time workers Female full-time workers Source: ONS Inter Departmental Business Register : Employment in : Company Size In, 91 of companies are micro, a larger percentage than the average for Kent, the South East and Great Britain. In, 0.2 of companies are large, a smaller percentage than the Kent, South East and Great Britain averages. Version 1: updated 10/7/2017 4

5 Enterprises Kent Micro (0 to 9) Small (10 to 49) Medium (50 to 249) Large (250+) Source: ONS Inter Departmental Business Register Employment in : Vacancies by Occupation Using data derived from the Burning Glass Labour Insight database of vacancies advertised online, the table below summarises the 10 occupations with the most adverts across the year, in. The occupations broadly correspond with the key industrial sectors identified in section 2.5, representing both total employment demand and high levels of employment churn in the economy. Year to 31 May 2017 Occupation No. Postings Nurses 527 Business sales executives 414 Other administrative occupations 404 Book-keepers, payroll managers and wages clerks 341 Vehicle technicians, mechanics and electricians 271 Chartered and certified accountants 269 Secondary education teaching professionals 225 Programmers and software development professionals 224 Care workers and home carers 215 Managers and directors in retail and wholesale 196 In the year to 31 May 2017, the top 20 employers advertising online for vacancies in were: NHS, Brake Brothers Group, TESCO, Headford Shipping (agency), ATTB (agency), QHotels, Homewood School, HR Go (agency), Newcross Healthcare, ID Medical Ltd, Shepherd Neame, SERCO, Bannatynes, School, COTY, Smiths Medical Group, Advanced Computer Software Group, Prima Ardella (agency), LPS Nuclear (specialist nuclear agency) Version 1: updated 10/7/2017 5

6 Section 1: Skill Levels of Year Olds Data Pack Economic Profile : Comparative Qualification Levels in Table 1.1 below compares the qualification levels of working age population residents (16-64) against Kent, South East and Great Britain, as at December Kent South East GB Table 1.1 No. NVQ 4 And Above 21, NVQ 3 And Above 35, NVQ 2 And Above 48, NVQ 1 And Above 60, Other Qualifications 8, No Qualifications 5, Source: ONS annual population survey. residents are less well qualified at all NVQ levels, and have more people with no qualifications, compared to the Kent average and the South East and Great Britain. Looked at on a time series basis the improvement in qualifications of the workforce overtime is evident, but residents still lag behind. Tables 1.2 to 1.7 illustrate the growth in qualification levels from January 2006 to December Table 1.2: Time series for NVQ Level 4 qualifications and above. Table 1.2 Actual Kent South East GB Jan 06-Dec 06 15, Jan 07-Dec 07 22, Jan 08-Dec 08 17, Jan 09-Dec 09 14, Jan 10-Dec 10 14, Jan 11-Dec 11 21, Jan 12-Dec 12 21, Jan 13-Dec 13 18, Jan 14-Dec 14 25, Jan 15-Dec 15 Jan 16-Dec 16 24,400 21,100 Source: ONS annual population survey Version 1: updated 10/7/2017 6

7 Table 1.3: Time series for NVQ Level 3 qualifications and above. Table 1.3 Actual Kent South East GB Jan 06-Dec 06 28, Jan 07-Dec 07 35, Jan 08-Dec 08 33, Jan 09-Dec 09 32, Jan 10-Dec 10 29, Jan 11-Dec 11 36, Jan 12-Dec 12 41, Jan 13-Dec 13 36, Jan 14-Dec 14 38, Jan 15-Dec 15 35, Jan 16-Dec 16 35, Source: ONS annual population survey. Table 1.4: Time series for NVQ Level 2 qualifications and above. Table 1.4 Actual Kent South East GB Jan 06-Dec 06 42, Jan 07-Dec 07 45, Jan 08-Dec 08 47, Jan 09-Dec 09 46, Jan 10-Dec 10 45, Jan 11-Dec 11 48, Jan 12-Dec 12 53, Jan 13-Dec 13 49, Jan 14-Dec 14 52, Jan 15-Dec 15 47, Jan 16-Dec 16 48, Source: ONS annual population survey. Table 1.5: Time series for NVQ Level 1 qualifications and above. Table 1.5 Actual Kent South East GB Jan 06-Dec 06 53, Jan 07-Dec 07 58, Jan 08-Dec 08 62, Jan 09-Dec 09 57, Jan 10-Dec 10 57, Jan 11-Dec 11 61, Jan 12-Dec 12 65, Jan 13-Dec 13 60, Jan 14-Dec 14 60, Jan 15-Dec 15 58, Jan 16-Dec 16 60, Source: ONS annual population survey. Version 1: updated 10/7/2017 7

8 Table 1.6: Time series for residents with other qualifications Table 1.6 Actual Kent South East GB Jan 06-Dec 06 5, Jan 07-Dec 07 3, Jan 08-Dec 08 3, Jan 09-Dec 09 7, Jan 10-Dec 10 1, Jan 11-Dec 11 3, Jan 12-Dec 12 6, Jan 13-Dec 13 8, Jan 14-Dec 14 7, Jan 15-Dec 15 8, Jan 16-Dec 16 6, Source: ONS annual population survey. Includes foreign qualifications and some non-accredited professional qualifications. Table 1.7: Time series for residents with no qualifications Table 1.7 Actual Kent South East GB Jan 06-Dec 06 8, Jan 07-Dec 07 5, Jan 08-Dec 08 7, Jan 09-Dec 09 8, Jan 10-Dec 10 7, Jan 11-Dec 11 7, Jan 12-Dec 12 4, Jan 13-Dec 13 5, Jan 14-Dec 14 4, Jan 15-Dec 15 7, Jan 16-Dec 16 5, Source: ONS annual population survey. Version 1: updated 10/7/2017 8

9 Section 2: The Economy 2.1: Population Table 2:1 The resident population of in 2016: Kent South East Great Britain Total 124,300 1,524,700 8,947,900 63,258,400 Males 60, ,400 4,404,400 31,165,300 Females 63, ,300 4,543,500 32,093,100 Source: ONS annual population survey population Table 2:2 Age and sex breakdown of population 2016: The population can be broken down by ages in the following way: Note: all percentages are of the total population. Male Area Aged 0-15 Aged Aged Aged 65 and over Number Number Number Number 12, , , , Kent 149, , , , Great Britain 6,080, ,977, ,902, ,122, South East 874, ,770, , , Female Area Aged 0-15 Aged Aged Aged 65 and over Number Number Number Number 12, , , , Kent 142, , , , Great Britain 5,792, ,090, ,801, ,197, South East 829, ,794, , , Version 1: updated 10/7/2017 9

10 All Area Aged 0-15 Aged Aged Aged 65 and over Number Number Number Number 25, , , , Kent 291, , , , Great Britain 11,872, ,042, ,703, ,319, South East 1,704, ,565, , ,679, Source: ONS annual population survey; population Version 1: updated 10/7/

11 Tables 2.3 to 2.6 project the population forward to 2026, using the KCC Interactive Population Toolkit Table 2.3: Projected Population aged 0-15 Population Aged Projection Male 13,200 13,300 13,500 13,600 13,900 14,000 14,200 14,300 14,400 14,600 Female 12,900 13,000 13,200 13,400 13,700 13,900 14,000 14,100 14,200 14,400 Total 26,100 26,300 26,600 27,000 27,600 27,900 28,200 28,400 28,700 28,900 Table 2.4: Projected Population aged Population Aged Projection Male 37,600 37,800 38,300 38,900 39,600 40,000 40,400 40,800 41,300 41,500 Female 39,100 39,200 39,700 40,200 40,800 41,200 41,600 41,900 42,300 42,700 Total 76,700 76,900 78,100 79,100 80,500 81,200 82,000 82,800 83,600 84,200 Version 1: updated 10/7/

12 Table 2.5: Projected Population aged Population Aged Projection Male 3,000 3,000 3,000 3,100 3,100 3,100 3,200 3,300 3,400 3,400 Female 2,900 2,800 2,900 2,900 2,900 2,900 3,000 3,100 3,200 3,300 Total 5,900 5,800 5,900 6,000 6,000 6,000 6,200 6,400 6,600 6,700 Table 2.6: Projected Population aged 65+ Population Aged Projection Male 11,300 11,600 11,900 12,200 12,500 12,900 13,200 13,600 14,000 14,500 Female 13,500 13,800 14,100 14,400 14,800 15,100 15,400 15,800 16,200 16,700 Total 24,800 25,300 25,900 26,600 27,300 28,000 28,700 29,400 30,200 31,100 Forecast produced by Business Intelligence, Research & Evaluation, Kent County Council.. Version 1: updated 10/7/

13 2.2: Economic Activity in Table 2.7 below illustrates employment and unemployment rates in compared to Kent, the South East and Great Britain, in December These are obtained from the ONS Annual Population Survey and reflect total economic activity and inactivity levels, not benefit claimant levels, which tend to be lower. Table 2.7: Economic Activity Rates as at December No. Kent South East Great Britain All People Economically Active 63, In Employment 60, Employees 47, Self Employed 12, Unemployed 3, Males Economically Active 34, In Employment 32, Employees 24, Self Employed 7, Unemployed # # Females Economically Active 28, In Employment 27, Employees 23, Self Employed 4, Unemployed # # Source: ONS annual population survey - numbers are for those aged 16 and over, are for those aged numbers and are for those aged 16 and over. is a proportion of economically active # Sample size too small for reliable estimate The sum of employees and self employed will not equal the in employment figure due to the inclusion of those on government-supported training and employment programmes, and those doing unpaid family work in the employment figure. Table 2.8 below breaks the remaining percentage of people into the categories of the economically inactive. In the table below the following definitions apply: Economically inactive: People who are neither in employment nor unemployed. This group includes, for example, all those who were looking after a home or retired. Wanting a job: People not in employment who want a job but are not classed as unemployed because they have either not sought work in the last four weeks or are not available to start work. Not wanting a job: People who are neither in employment nor unemployed and who do not want a job. Version 1: updated 10/7/

14 Table 2.8: economic inactivity rates as at December 2016 (Note ages only) category breakdown All People No. Kent South East Great Britain Total 11, Student # # Looking After Family/Home 3, Temporary Sick!!! Long-Term Sick 3, Discouraged!!! Retired # # Other!! Wants A Job # # Does Not Want A Job 9, Source: ONS annual population survey # Sample size too small for reliable estimate! Sample size disclosive Version 1: updated 10/7/

15 Table 2.9: economic activity rates from January 2012 to December 2016 Numbers Numbers Numbers Numbers Numbers All people Economically active 62, , , , , In employment 58, , , , , Employees 47, , , , , Self employed 10, , , , , Unemployed 3, , , , , Source: ONS annual population survey numbers are for those aged 16 and over. are for those aged numbers and are for those aged 16 and over. is a proportion of economically active. The sum of employees and self employed will not equal the in employment figure due to the inclusion of those on government-supported training and employment programmes, and those doing unpaid family work in the employment figure Version 1: updated 10/7/

16 2.3: NEET and Vulnerable Groups Table 2.10: Overall NEET and Not Known Figures in monthly comparison NEETS Not Knowns ASHFORD Total cohort Y12 & Y13 No. NEET Y12 & Y13 NEET Y12 & Y13 Target Jan Diff from Target Total Y12 & Y13 of cohort Dec , Jan , Feb , March , April , Source: KCC Management Information Table 2.11: Overall NEET and Not Known Figures in annual comparisons * The reportable cohort for NEET changed on 1 September 2016 from academic age 16 &18 to academic age 16 & 17. *Total cohort NEETs Target Jan Not Knowns No. NEET NEET Diff from Target Total cohort April , April , April , *Total cohort Y12 & Y13 No. NEET NEET Target Diff from Y12 & Y13 Y12 & Y13 Jan 2018 Target Total cohort April , Version 1: updated 10/7/

17 2.4: Employment and Self-Employment in what do people do Using the Office for National Statistics Business Register and Employment Survey (BRES) we can describe the employment profile of by industrial sector. This excludes self-employment and is based on business location. Table 2.12: Employment by industrial sector in Structure 2015 Primary Industries (Agriculture/Mining/Utilities) 2,200 2,200 2,300 2,400 2,400 2, Manufacturing 4,700 4,900 4,800 4,700 4,600 5, Construction 3,600 2,400 2,200 2,100 2,100 2, Wholesale and retail trade 10,200 11,100 11,000 10,600 11,200 11, Transportation and storage 3,600 3,700 2,400 2,200 3,000 2, Accommodation and food service activities 3,100 3,900 3,100 3,500 3,600 3, Information and communication 1,300 1,200 1,200 1,400 1,200 1, Financial and insurance activities Real estate activities Professional, scientific and technical activities 2,900 3,300 3,500 3,700 4,100 3, Administrative and support service activities 3,600 3,700 3,800 4,100 4,200 3, Public administration and defence 1,700 1,400 1,200 1,500 2,100 1, Education 4,100 4,000 3,900 4,400 4,200 4, Human health and social work activities 7,700 7,800 7,500 7,500 7,300 8, Arts, entertainment and recreation 1,000 1, , , Other service activities 1,100 1,200 1,200 1,400 1,500 1, Total 51,700 52,100 50,300 51,600 53,700 55, Source: BRES 2016, via KCC Business Intelligence Unit Version 1: updated 10/7/

18 Table 2.13: Change in industrial sector employment between 2010 and 2015 in Change 2010 to 2015 No. Primary Industries (Agriculture/Mining/Utilities) Manufacturing Construction -1, Wholesale and retail trade 1, Transportation and storage -1, Accommodation and food service activities Information and communication Financial and insurance activities Real estate activities Professional, scientific and technical activities 1, Administrative and support service activities Public administration and defence Education Human health and social work activities Arts, entertainment and recreation Other service activities Total 3, Source: BRES 2016 Version 1: updated 10/7/

19 Table 2.14: Employment by industrial sector in Kent Kent Structure 2015 Primary Industries (Agriculture/Mining/Utilities) 22,100 21,100 20,200 20,000 21,100 21, Manufacturing 40,400 39,000 37,800 35,900 36,900 38, Construction 35,500 30,300 31,300 35,300 35,100 34, Wholesale and retail trade 103, , , , , , Transportation and storage 29,500 29,100 29,700 27,500 32,700 32, Accommodation and food service activities 36,000 41,200 34,500 39,900 42,100 43, Information and communication 13,000 13,400 15,100 16,000 14,400 17, Financial and insurance activities 16,300 15,800 16,200 16,700 20,400 16, Real estate activities 8,000 7,300 8,200 7,500 9,300 10, Professional, scientific and technical activities 33,400 33,500 34,000 30,100 37,000 37, Administrative and support service activities 41,400 44,900 48,800 48,900 52,100 56, Public administration and defence 31,400 27,000 24,300 24,900 24,100 23, Education 64,800 61,200 57,200 62,100 60,500 60, Human health and social work activities 76,100 80,400 73,900 72,700 72,200 82, Arts, entertainment and recreation 12,200 12,800 12,300 12,700 12,900 12, Other service activities 10,800 11,000 11,500 11,900 11,400 12, Total 574, , , , , , Source: BRES 2016, via KCC Business Intelligence Unit Version 1: updated 10/7/

20 Table 2.15: Change in industrial sector employment between 2010 and 2015 in Kent Change 2010 to 2015 Kent No. Primary Industries (Agriculture/Mining/Utilities) Manufacturing -1, Construction -1, Wholesale and retail trade 5, Transportation and storage 3, Accommodation and food service activities 7, Information and communication 4, Financial and insurance activities Real estate activities 2, Professional, scientific and technical activities 3, Administrative and support service activities 15, Public administration and defence -7, Education -4, Human health and social work activities 6, Arts, entertainment and recreation Other service activities 1, Total 35, Source: BRES 2016, via KCC Business Intelligence Unit Version 1: updated 10/7/

21 Using ONS Annual Population Survey we can describe the Standard Occupational Classification of jobs in by residence. Differences between measures by business and by residency are accounted for by out commuting and the inclusion of selfemployment data. Table 2.16: Employment by Standard Occupational Classification in, December 2016 (Numbers) () Kent () South East () Great Britain () Soc 2010 Major Group , Managers, Directors And Senior Officials 4, Professional Occupations 10, Associate Professional & Technical 6, Soc 2010 Major Group , Administrative & Secretarial 5, Skilled Trades Occupations 9, Soc 2010 Major Group , Caring, Leisure And Other Service Occupations 7, Sales And Customer Service Occs 6, Soc 2010 Major Group 8-9 9, Process Plant & Machine Operatives 4, Elementary Occupations 4, Source: ONS annual population survey Notes: Numbers and are for those of 16+ is a proportion of all persons in employment Version 1: updated 10/7/

22 Table 2.17: Time series changes in occupational structure in Source: ONS annual population survey Notes: Numbers and are for those of 16+ is a proportion of all persons in employment Number Number Number Number Total SOC 2010 major group ,800 19,900 23,200 23,700 1 Managers, directors and senior officials 4, , , , Professional occupations 10, , , , Associate professional & technical 6, , , , Total SOC 2010 major group ,900 16,400 12,900 11,600 4 Administrative & secretarial 5, , , , Skilled trades occupations 9, , , , Total SOC 2010 major group ,600 11,500 10,600 10,400 6 Caring, leisure and other service occupations 7, , , , Sales and customer service occupations 6, , , , Total SOC 2010 major group 8-9 9,600 11,500 13,100 15,900 8 Process plant & machine operatives 4, , , , Elementary occupations 4, , , , Total 59,900 59,300 59,800 61,600 Version 1: updated 10/7/

23 2.5: Employment in : What People Earn Table 2.18: Earnings for adults resident in, including those people who work out of county. December 2016 Kent South East GB Gross weekly pay Full-time workers Male full-time workers Female full-time workers Hourly pay - excluding overtime Full-time workers Male full-time workers Female full-time workers Source: ONS Annual survey of hours and earnings Table 2.19: Time series for earnings by adults resident in, including those who work out of county Gross weekly pay Full-time workers Male full-time workers Female full-time workers Source: ONS Annual survey of hours and earnings Version 1: updated 10/7/

24 Table 2.20: Earnings by workplace; adult employees working in but not necessarily living in 2016 average Kent South East GB Gross weekly pay Full-time workers Male full-time workers Female full-time workers Hourly pay - excluding overtime Full-time workers Male full-time workers Female full-time workers Source: ONS Annual survey of hours and earnings Table 2.21 Time series for workplace earnings in Gross weekly pay Full-time workers Male full-time workers Female full-time workers Source: ONS Annual survey of hours and earnings Version 1: updated 10/7/

25 2.6: Employment in : Company Size Table 2.22: Company size by number of employees in Enterprises Kent Kent South East GB No. No. Micro (0 to 9) 5, , Small (10 to 49) , Medium (50 to 249) Large (250+) Local Units Total 5,780 58,940 Micro (0 to 9) 5, , Small (10 to 49) , Medium (50 to 249) , Large (250+) Total 6,695 68,880 Source: ONS Inter Departmental Business Register 2016 The table presents analysis of businesses at both Enterprise and Local Unit level. An Enterprise is the smallest combination of legal units (generally based on VAT and/or PAYE records) which has a certain degree of autonomy within an Enterprise Group. An individual site (for example a factory or shop) in an enterprise is called a local unit. For example at the end of 2016, Kent had 58,940 businesses (enterprises), which comprised 68,880 individual factories, shops or units. Version 1: updated 10/7/

26 Table 2.23: Time series of company size by number of employees in (enterprises) Micro (0 to 9) 5,260 5,025 4,785 4,630 4,615 4,580 Small (10 to 49) Medium-sized (50 to 249) Large (250+) Total 5,780 5,540 5,280 5,120 5,090 5,050 Source: ONS Inter Departmental Business Register 2016 Version 1: updated 10/7/

27 2.7: Employment in : Vacancies by Occupation All data for tables 2.24 to 2.37 are derived from the Burning Glass Labour Insight database of online advertised vacancies. Table 2.24: Top 20 Vacancies by Occupation in Year to 31 May 2015 Year to 31 May 2016 Year to 31 May 2017 Occupation No. Postings Occupation No. Postings Occupation No. Postings Nurses 205 Nurses 333 Nurses 527 Other administrative occupations Programmers and software development professionals Other administrative occupations Business sales executives Business sales executives Other administrative occupations Primary and nursery education teaching professionals 125 Programmers and software development professionals 260 Book-keepers, payroll managers and wages clerks 341 Business sales executives 121 Secondary education teaching professionals 252 Vehicle technicians, mechanics and electricians 271 Secondary education teaching professionals 120 Primary and nursery education teaching professionals 217 Chartered and certified accountants 269 Care workers and home carers 113 Web design and development professionals 202 Secondary education teaching professionals 225 Sales and retail assistants 112 Care workers and home carers 181 Programmers and software development professionals 224 Large goods vehicle drivers 95 Vehicle technicians, mechanics and electricians 162 Care workers and home carers 215 Sales related occupations 94 Sales related occupations 151 Managers and directors in retail and wholesale 196 Call and contact centre occupations 91 Sales and retail assistants 150 Customer service occupations 192 Kitchen and catering assistants 84 Chefs 78 Book-keepers, payroll managers and wages clerks IT user support technicians 146 Teaching assistants Primary and nursery education teaching professionals 165 Version 1: updated 10/7/

28 IT user support technicians 77 Sales accounts and business development managers 130 Human resources and industrial relations officers 155 Customer service occupations 76 Marketing associate professionals 127 Sales Supervisors 149 Teaching assistants 75 Vehicle technicians, mechanics and electricians Book-keepers, payroll managers and wages clerk Call and contact centre occupations Chartered and certified accountants Managers and directors in retail and wholesale 126 Chefs IT user support technicians Sales and retail assistants Sales Supervisors 69 Chefs 112 Sales related occupations 135 Marketing associate professionals 61 Human resources and industrial relations officers 109 Sales accounts and business development managers 133 Version 1: updated 10/7/

29 Table 2.25: Top 20 Skills Demanded in Year to 31 May 2015 Year to 31 May 2016 Year to 31 May 2017 No. No. No. Skills Skills Skills Postings Postings Postings Customer Service 482 Customer Service 790 Customer Service 1,072 Microsoft Excel 317 Microsoft Excel 715 Microsoft Excel 916 Sales 272 Sales 467 Sales 604 Teaching 271 Teaching 461 Contract Accountancy Contract Management 257 Repair 408 Accountancy 500 Repair 198 JavaScript 405 Repair 458 Microsoft Office 197 Microsoft Office 396 Teaching 449 Product Sales 191 Contract Management 395 Microsoft Office Business Management 162 Business Management 390 Key Performance Indicators 438 Project Management 155 SQL 367 Invoicing 417 Customer Contact 150 Key Performance Indicators 333 Business Management Microsoft Windows 149 Product Sales 328 Customer Contact 380 SQL 144 Project Management 300 Product Sales 378 Facebook 140 Microsoft C# 299 Project Management Cleaning 131 Customer Contact 287 Sales Recruiting 306 Business Development 126 Business Development 267 SAP 277 Key Performance Indicators 125 Microsoft Windows 258 Business Development 266 Microsoft C# 123 Accountancy 252 Budgeting 264 Invoicing 117.NET Programming 247 Secretarial Skills 257.NET Programming 112 Invoicing 238 Contract Management 253 Version 1: updated 10/7/

30 Table 2.26: Specific computer skills demanded in Year to 31 May 2017 Computer Skills No. Postings Microsoft Excel 916 Microsoft Office 445 SAP 277 Microsoft Windows 212 SQL 180 Microsoft C# 171 Microsoft Powerpoint 154 Computer Aided Draughting/Design (CAD) 138 Enterprise Resource Planning (ERP) 128 JavaScript 113 Microsoft Word 111 JAVA 89.NET Programming 85 Customer Relationship Management (CRM) 71 Oracle 69 Table 2.27: Advertised salaries in Year to 31 May 2015 Year to 31 May 2016 Year to 31 May 2017 More than 90, ,000 to 89, ,000 to 79, ,000 to 69, ,000 to 59, ,000 to 49, ,000 to 39, ,197 1,464 20,000 to 29,999 1,049 2,023 2,321 15,000 to 19, ,216 1,774 10,000 to 14, Less than 10, Source: Burning Glass/Labour Insight 2016 Version 1: updated 10/7/

31 Table 2.28: Top employers in Year to 31 May 2017 Employer/Agency No. Postings NATIONAL HEALTH SERVICE 587 BRAKES GROUP 210 TESCO 103 HEADFORD SHIPPING 88 ATTB 61 QHOTELS GROUP 49 HOMEWOOD SCHOOL AND SIXTH FORM CENTRE 43 HR GO ASHFORD LIMITED 41 NEWCROSS HEALTHCARE 41 ID MEDICAL LIMITED 38 SHEPHERD NEAME LIMITED 36 SERCO GROUP 35 THE BANNATYNE GROUP 35 ASHFORD SCHOOL 32 COTY INC 28 SMITHS MEDICAL GROUP LIMITED 28 ADVANCED COMPUTER SOFTWARE GROUP 25 PRIMA ARDELLE 25 LPS NUCLEAR 23 Version 1: updated 10/7/

32 Table 2.29: Top industry sectors in Year to 31 May 2017 Industry No. Postings HUMAN HEALTH AND SOCIAL WORK ACTIVITIES (Q) 1,490 EDUCATION (P) 830 MANUFACTURING (C) 779 ACCOMMODATION AND FOOD SERVICE ACTIVITIES (I) 755 WHOLESALE AND RETAIL TRADE; REPAIR OF MOTOR VEHICLES AND MOTORCYCLES (G) PROFESSIONAL, SCIENTIFIC AND TECHNICAL ACTIVITIES (M) ADMINISTRATIVE AND SUPPORT SERVICE ACTIVITIES (N) TRANSPORTATION AND STORAGE (H) 182 FINANCIAL AND INSURANCE ACTIVITIES (K) 168 CONSTRUCTION (F) 153 OTHER SERVICE ACTIVITIES (S) 150 INFORMATION AND COMMUNICATION (J) 72 REAL ESTATE ACTIVITIES (L) 58 WATER SUPPLY; SEWERAGE, WASTE MANAGEMENT AND REMEDIATION ACTIVITIES (E) ARTS, ENTERTAINMENT AND RECREATION (R) 41 PUBLIC ADMINISTRATION AND DEFENCE; COMPULSORY SOCIAL SECURITY (O) ELECTRICITY, GAS, STEAM AND AIR CONDITIONING SUPPLY (D) MINING AND QUARRYING (B) 6 AGRICULTURE, FORESTRY AND FISHING (A) Version 1 : Updated 10/7/