FAMILY AND COMMUNITY SUPPORT SERVICES community building senior services youth and family services

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1 BUDGET FAMILY AND COMMUNITY SUPPORT SERVICES community building senior services youth and family services The quality social programs offered by Family and Community Support Services (FCSS) positively shape the lives of individuals and families in Fort Saskatchewan. Through counselling, home services, education, outreach and community development, the department encourages engagement and connectedness, and nurtures the City s vulnerable populations seniors, the chronically ill, at-risk youth and others in need. By making it a priority to understand and respond to local social needs, issues and gaps in services, FCSS secures programming that meets the most immediate needs of our residents of every age and ability. The department fosters collaboration with social agencies and plays an active role in the community, providing access to proactive services that build resiliency and lead to a strong, healthy and socially sustainable City. COMMUNITY BUILDING SENIOR SERVICES YOUTH AND FAMILY SERVICES Support Volunteer Organizations Liaise with Community Groups Community Social Initiatives Community Engagement Home Support Liaise with Senior Groups Information and Referral Services Senior Services and Programs Counselling Services Children and Youth Services/ Programs Early Childhood Development Family School Liaison Services The subsequent pages will provide information on the department s budget, 2018 operating budget requests and fees and charges.

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3 Revenues Family & Community Support Services 2018 Proposed Budget Approved Committed/ Proposed Budget Capital Items Inflation Growth New Initiatives Budget User Fees & Charges 64,810-1, ,610 Government Grants 703, , ,892 Other Revenues 18, (500) - 17,600 Total Revenues 786,702-1, ,102 Expenses Salaries, Wages & Benefits 975, (200) - 975,300 Contracted Services 40,801-1,800 81, ,366 Transfer to Reserves (500) - - Materials & Supplies 13, ,075 Grants to Organizations 313,700-1,000 5,600 24, ,300 Service Maintenance Contracts 79, (79,975) - - Advertising & Printing 10, (3,970) - 6,970 Training & Development 35, (4,150) - 30,983 Insurance 3, (2,306) Phones & Postage 9, ,900-10,950 Other Expenses 5, ,486-8,486 Memberships 1, ,450 Total Expenses 1,489,490-2,800 2,550 24,000 1,518,840 Net (Surplus)/Deficit 702,788-1,000 1,950 24, ,738 Page Budget Deliberations

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5 Families First Family Violence Prevention Program Request # Division: Community & Protective Services Division Budget Year: 2018 Department: Family & Community Support Services Category: Growth Responsibility: Family & Community Support Services Director Corporate Strategic Plan: Vibrant and Thriving Community Budget Impact (Expenditure/ Revenue) Funding Source One Time or Ongoing $5,000 Operations Ongoing Overview Fort Saskatchewan Families First Society assumed responsibility for the Family Violence Prevention Program in January Prior to this, the program was run by the Volunteer Programs Association. In 2012, Council approved the funding of the program for 3 years in principal. We are now into the fifth year. The organization receives an $80,000 grant from the City. The cost to run the program annually is $96,378. Families First is asking for a $5,000 increase to their Family Violence Prevention Program to offset the costs of running the program. Page Budget Deliberations

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23 Families First Steadfast Connector Program Request # Division: Community & Protective Services Division Budget Year: 2018 Department: Family & Community Support Services Category: Responsibility: Family & Community Support Services Director Corporate Strategic Plan: Vibrant and Thriving Community New Service Budget Impact (Expenditure/ Revenue) Funding Source One Time or Ongoing $24,000 Operations Ongoing Overview The Steadfast Connector position is a preventative project that Fort Saskatchewan Families First Society piloted in This position assists clients who have the most complex needs. Clients are usually extremely overwhelmed by their situations and require a depth of support. The Steadfast Connector goes beyond the listening, encouraging and setting of goals. The Steadfast Connector literally walks alongside clients and navigates the necessary systems with them. As a result, clients are able to achieve their goals and live their lives as contributing members of our community, rather than as people in crisis who require costly crisis supports. Families First received a grant of $39,400 from the Edmonton Community Foundation to allow the service to continue to the end of 2017 and into The grant covers the period of September 1, 2017 to August 31, The amount being requested is to fund the position to the end of 2018 (Sept 1, Dec 31, 2018). Efficiencies The number of people indirectly impacted by this project will be vast, as the client s ability to receive the assistance he/she needs in a timely manner will better the health of his/her family and the community as a whole. The Steadfast Connector would be available as a resource to all social agencies in the community to assist with supporting their clients. The social return on investment will reach far beyond the amount of this grant as it is far less expensive to prevent issues from becoming crisis, than to pay for the intervention and emergency services required during a crisis. Page Budget Deliberations

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31 Volunteer Programs Association Request # Division: Community & Protective Services Division Budget Year: 2018 Department: Family & Community Support Services Category: Maintain Responsibility: Family & Community Support Services Director Corporate Strategic Plan: Vibrant and Thriving Community Budget Impact (Expenditure/ Revenue) Funding Source One Time or Ongoing $1,000 Operations Ongoing Overview The Volunteer Programs Association is asking for $45,500 to fund the Volunteer Centre for This is an increase of 2.25% from the 2017 budget of $44,500. A Provincial Family and Community Support Services (FCSS) grant in the amount of $36,300 funds a portion of the Volunteer Centre s budget. The remaining $8,200 is funded by the City. If approved, the City s contribution would increase to $9,200. Page Budget Deliberations

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43 FCSS Counselling Fees & Charges Request # Division: Community & Protective Services Division Budget Year: 2018 Department: Family & Community Support Services Category: Inflation Responsibility: Family & Community Support Services Director Corporate Strategic Plan: Vibrant and Thriving Community Budget Impact (Expenditure/ Revenue) Funding Source One Time or Ongoing $1,800 Service Fees Ongoing Overview The cost to run the counselling program increases each year due to the increase of the contracted counsellors fee. Establishing a fee of $75 per session for clients that do not show up for appointments and for late appointment cancellations will assist with covering the cost of having to pay for the contracted counsellors time in these instances. Efficiencies Instituting a late cancellation and no show fee will assist with recouping the cost of having to pay the contracted counsellors for their time. The hope is that in establishing this fee, it will motivate clients to call in a timelier manner when they need to cancel appointments. Historical Trends Over the last four years, the FCSS counselling program has had numerous appointment no shows and late cancellations. In these instances, the contracted counsellors still need to be compensated for their time. The statistical information below is a combination of no shows and late cancellations for the last four years: Page Budget Deliberations

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45 Family and Community Support Services Family and Community Support Services (FCSS) proposes new fees and charges for 2018 to meet demands for services to residents in need. New Fees 1. Home Support: Net family monthly income over $5,450 not eligible for services Fort Saskatchewan s growing senior population is placing increasing demands on the Home Support program. In order to ensure that seniors in greatest need of subsidized service within the community receive the care they need, FCSS is proposing that an income threshold be implemented in 2018 for the Home Support program. With the threshold in place, households with a net family monthly income over $5,450 will not qualify for Home Support services. This income level aligns with the Alberta Government s Core Needs Income Threshold (CNIT) for a three bedroom household in Fort Saskatchewan. The income threshold will apply to new clients only, and all current Home Support clients will remain on the program. 2. Counselling Services: No Show/Late Cancellation Fee $75 per session For 2018, FCSS is also proposing the addition of a No-Show and Late Cancellation fee to current counselling fees. This fee will act as an incentive to residents to notify FCSS in a timely manner in the event they cannot attend an appointment. The fee will reduce the frequency of wasted appointment slots and allow FCSS to better serve the community and residents in need. Page Budget Deliberations

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47 City of Fort Saskatchewan Fees and Charges Schedule A Bylaw Cxx-xx Note Description GST Applicable Unit of Measure 2017 * 2018 * * Fees and Charges exclude GST. Where taxable (T), GST is charged at point of sale. Division: Community & Protective Services Department: Family & Community Support Services Taxable = T Exempt = E FCSS Counselling Service Fees Gross Family Monthly Income - 1 to 3 Family Members: - Up to $799 E per hour $ 5.00 $ $800 to $999 E per hour $ 7.00 $ $1,000 to $1,299 E per hour $ $ $1,300 to $1,699 E per hour $ $ $1,700 to $1,999 E per hour $ $ $2,000 to $2,399 E per hour $ $ $2,400 to $2,599 E per hour $ $ $2,600 to $2,799 E per hour $ $ $2,800 to $3,099 E per hour $ $ $3,100 to $3,499 E per hour $ $ $3,500 to $3,999 E per hour $ $ $4,000 to $4,299 E per hour $ $ $4,300 to $4,799 E per hour $ $ External Employee Assistance Programs or Insurance benefits E per hour $ $ No Show/Late Cancellation Fee E per session $ - $ Gross Family Monthly Income - 4 or more Family Members: - Up to $799 E per hour $ 5.00 $ $800 to $999 E per hour $ 6.00 $ $1,000 to $1,299 E per hour $ 8.00 $ $1,300 to $1,699 E per hour $ $ $1,700 to $1,999 E per hour $ $ $2,000 to $2,399 E per hour $ $ $2,400 to $2,599 E per hour $ $ $2,600 to $2,799 E per hour $ $ $2,800 to $3,099 E per hour $ $ $3,100 to $3,499 E per hour $ $ $3,500 to $3,999 E per hour $ $ $4,000 to $4,299 E per hour $ $ External Employee Assistance Programs or Insurance benefits E per hour $ $ No Show/Late Cancellation Fee E per session $ - $ FCSS Home Support Service Fees Net Family Monthly Income: - Up to $1,500 E per hour $ 8.00 $ $1,501 to $1,750 E per hour $ 9.50 $ $1,751 to $2,000 E per hour $ $ $2,001 to $2,250 E per hour $ $ $2,251 to $2,500 E per hour $ $ $2,501 to $2,750 E per hour $ $ $2,751 to $3,000 E per hour $ $ $3,001 to $3,250 E per hour $ $ $3,251 to $3,500 E per hour $ $ $3,501 to $3,750 E per hour $ $ $3,751 to $4,000 E per hour $ $ $4,001 to $5,450 E per hour $ $ Veteran Affairs E per hour $ $ Workers Compensation Board E per hour $ $ Over $5,450 - not eligible for assistance Community Garden Service Fees Rental of 10x10 Garden Plot E per plot $20.00 $20.00 Rental of Garden Box E per box $20.00 $20.00 Approved Proposed Note Description Plan Request # 1 The department is proposing that there be a charge for all 'no show' clients and late appointment cancellations The department is proposing that there be an income cap for Home Support Services. Page Budget Deliberations

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