(b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts.

Transcription

1 : Program/Project: Residential High Efficiency Central Air Conditioning Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Residential HighEfficiency Central Air Conditioning Program ( Residential Electric HVAC Program ) closed on March 31, 2010 as the Company s proposal for a modified electric HVAC program in was rejected by the Commission. National Grid communicated the program close date to our customers, contractors and vendors. In addition, the customer rebate application was updated on the website, (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities There are no activities to report since the program is closed. 3. Customer Complaints and/or Disputes National Grid was the defendant in two Small Claims Court cases in the Buffalo area. The cases were heard in February and March. In both cases, the courts ruled for the plaintiffs and granted the full amount of the rebates claimed ($4,050 and $825, respectively). National Grid has paid the judgment amounts to the claimants. Both cases involved customers who installed groundsource (geothermal) cooling equipment that was not eligible for a rebate under the Company s Residential Electric HVAC Program that ended March 31, The Residential Electric HVAC Program was intended for airsource equipment only. The courts found that the program literature was not sufficiently clear for customers to determine that groundsource cooling equipment was not an eligible measure. In June, National Grid was notified that a third customer in the Buffalo area has filed a claim in Small Claims Court in the amount of $400 for geothermal equipment that was not eligible for a rebate. This claim was not unexpected as the customer had made previous complaints and threatened legal action against the Company. Given the outcome in the earlier Small Claims Court matters, the Company has settled this most recent matter directly with the customer for reasons of efficiency and thereby avoiding the burden on the court system and incurring additional legal fees. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues 1

2 : Program/Project: Residential High Efficiency Central Air Conditioning Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind There are no additional issues. 2

3 : Program/Project: Small Business Services Energy Efficiency Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Small Business Services Energy Efficiency Program ( SBS Program ) is at 70% of the cumulative energy savings goal after the second quarter. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities The Company has performed 11,332 audits since the inception of the SBS Program, totaling $80 million worth of potential projects eligible for National Grid incentives of $55 million. The average project cost to date is $7, (a) Marketing Activities National Grid continued an aggressive marketing campaign with direct mailings of postcards and case study results from several different towns and cities. The Company also placed print ads in strategic chambers of commerce newsletters and communicated the SBS Program via twitter messages. The Company also sent out direct mail letters to previous audit participants. (b) Evaluation Activities Tetra Tech completed the process evaluation for the SBS Program. (c) Other Activities In last quarter s report for the Small Business Services Energy Efficiency Program ( SBS ), National Grid reported that it was investigating the implementation of a pilot where two new trade allies for each current SBS Program lighting vendor, up to a total of 10 projects per existing vendor, would be allowed (for a total of up to 30 projects overall) to participate in the SBS Program. The pilot would be driven by customers who would choose to use a participant in the pilot program to supply materials rather than the established material supplier. National Grid expects that additional pilot details will be developed over the next few months and a pilot proposal will be presented to DPS Staff for approval in the fall of 2011 for implementation in Vendors continued with their aggressive down the street marketing campaigns along with meet and greet sessions to discuss the program with local business owners and Chamber of Commerce personnel. 3

4 : Program/Project: Small Business Services Energy Efficiency Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues There are no additional issues to report. 4

5 : Program/Project: EnergyWise Electric Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The EnergyWise Electric Program is being managed by RISE Engineering who is partnering with ICF. Audits are being performed and projects completed to achieve the savings target by yearend. Project proposals have been designed and presented to building owners with good results. Energy savings have exceeded up to 146% of the cumulative 2011 goal. All electriconly projects are being held on a waiting list and not being accepted for audits at this time. Electric projects which also include gas measures are being prioritized to increase participation in the EnergyWise Gas Program where participation has lagged behind targets. The majority of our customers are dual fuel. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities No marketing activities are needed at this time. (b) Evaluation Activities Tetra Tech has compiled the interview results which will provide updates regarding the findings resulting from evaluation activities. (c) Other Activities There are no other activities to report. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues There are no additional issues. 5

6 : Program/Project: Energy Initiative Large Industrial Electric Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) Although progress has been made, the Company continues to experience challenges related to achieving the savings goal for the Energy Initiative Large Industrial Electric Program, which include but are not limited to, customers lack of capital in the current economic climate of New York State, customers short project payback requirements, and the confusion created for customers by the plethora of offerings in the energy efficiency marketplace. The Company continued to participate in joint utilities meetings to share strategies to bring the most costeffective energy efficiency programs to customers. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities National Grid hosted the upstate New York Energy Efficiency Conference and Expo on April 7, 2011 in Verona, New York. This event was geared towards commercial customers from Buffalo to Albany interested in implementing energy efficiency measures in their business operations. Approximately 850 people attended, making this one of the largest and most productive National Grid events ever. There were over 80 exhibitor booths with twelve educational sessions focusing on various energy efficiency topics. In addition, Mike Hildebrand, Director of Business and Residential Market Services at E Source, moderated a special forum of prominent business customers from upstate New York who shared their experiences with National Grid s energy efficiency programs. The Energy Products and Energy Solutions Delivery groups met with 93 trade allies across National Grid s upstate New York service territory during the second quarter. Date Event Location 04/05/2011 Presentation to Business Owners at the Amherst Amherst, NY Chamber of Commerce 04/06/2011 Presentation to Ballston Lake Business and Professional Burnt Hills, NY Association 04/14/2011 Accelerate CNY Business Show Liverpool, NY 04/19/2011 Capital Area School District Association Conference for Superintendants of Buildings and Grounds for Capital District Schools State Fairgrounds Syracuse, NY 04/20/2011 Presentation at Water Plant Operators Meeting Potsdam, NY 05/11/2011 Business First Business To Business Expo Buffalo, NY 6

7 : Program/Project: Energy Initiative Large Industrial Electric Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 05/11/2011 ASHRAE Meeting Pulaski, NY 05/12/2011 MACNY Dinner Syracuse, NY 05/12/2011 Rensselaer County Chamber of Commerce Annual Dinner and Business Expo 06/21/2011 Building Owners and Managers Association (BOMA) Meeting Troy, NY Syracuse, NY The 2011 marketing campaign continued with digital banner advertisements, direct mail, telemarketing, newsletters, and paid advertising in a variety of business publications. (b) Evaluation Activities Participant surveys have been completed and analysis has begun. The findings resulting from these surveys, as well as the findings from the program staff interviews, will be used to inform the final process evaluation report. (c) Other Activities Over 85 trade allies joined National Grid s Energy Solutions Partner Program, an energy efficiency marketing collaborative for trade allies. Webinars and inperson meetings were held across upstate New York to recruit trade allies to join the program. An Energy Solutions Partner webpage was also launched to provide trade allies with tools and information to promote energy efficiency incentives. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There were no changes to subcontractors or staffing. 5. Additional Issues There are no additional issues. 7

8 : Program/Project: Energy Initiative MidSized Electric Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) Although progress has been made, the Company continued to experience challenges related to savings goal attainment for the Energy Initiative MidSized Electric Program, which include but are not limited to, customers lack of capital in the current economic climate of New York State, customers short project payback requirements, and the confusion created for customers by the plethora of offerings in the energy efficiency marketplace. The Company continued to participate in joint utilities meetings to share strategies to bring the most costeffective energy efficiency programs to customers. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities National Grid hosted the Upstate New York Energy Efficiency Conference and Expo on April 7, 2011 in Verona, New York. This event was geared towards commercial customers from Buffalo to Albany interested in implementing energy efficiency measures in their business operations. Approximately 850 people attended, making this one of the largest and most productive National Grid events ever. There were over 80 exhibitor booths with twelve educational sessions focusing on various energy efficiency topics. In addition, Mike Hildebrand, Director of Business and Residential Market Services at E Source, moderated a special forum of prominent business customers from upstate New York who shared their experiences with National Grid s energy efficiency programs. The Energy Products and Energy Solutions Delivery groups met with 93 trade allies across National Grid s upstate New York service territory during the second quarter. Date Event Location 04/05/2011 Presentation to Business Owners at the Amherst Amherst, NY Chamber of Commerce 04/06/2011 Presentation to Ballston Lake Business and Burnt Hills, NY Professional Association 04/14/2011 Accelerate CNY Business Show Liverpool, NY 04/19/2011 Capital Area School District Association Conference for Superintendants of Buildings and Grounds for Capital District Schools State Fairgrounds Syracuse, NY 04/20/2011 Presentation at Water Plant Operators Meeting Potsdam, NY 8

9 : Program/Project: Energy Initiative MidSized Electric Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 05/11/2011 Business First Business To Business Expo Buffalo, NY 05/11/2011 ASHRAE Meeting Pulaski, NY 05/12/2011 MACNY Dinner Syracuse, NY 05/12/2011 Rensselaer County Chamber of Commerce Annual Dinner and Business Expo 06/21/11 Building Owners and Managers Association (BOMA) Meeting Troy, NY Syracuse, NY The 2011 marketing campaign continued with digital banner advertisements, direct mail, telemarketing, newsletters, and paid advertising in a variety of business publications. (b) Evaluation Activities Participant surveys have been completed and analysis has begun. The findings resulting from these surveys, as well as the findings from the program staff interviews, will be used to inform the final process evaluation report. (c) Other Activities Over 85 trade allies joined National Grid s Energy Solutions Partner Program, an energy efficiency marketing collaborative for trade allies. Webinars and inperson meetings were held across upstate New York to recruit trade allies to join the program. An Energy Solutions Partner webpage was also launched to provide trade allies with tools and information to promote energy efficiency incentives. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There were no changes to subcontractors or staffing. 5. Additional Issues There are no additional issues. 9

10 : Program/Project: Electric Enhanced Home Sealing Incentives Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Electric Enhanced Home Sealing Incentive Program ( EHSIP ) offers customers with electric heated homes an energy assessment with air sealing and attic insulation incentives. Conservation Services Group, Inc. ( CSG ) is the lead program implementation vendor for the EHSIP. National Grid is working closely with the vendor in implementation of the program, including ongoing support of participating contractors, and conducting field quality assurance visits to help ensure the proper deliver of energy saving measures to customers. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities National Grid s Marketing Department developed a marketing plan using direct mail (a selfmailer), blasts and print ads that were bundled with our other residential programs and distributed to customers in April The Company sent 222,271 direct mail pieces that generated 728 inquiries to the customer call center and sent 119,556 s to customers with a reported open rate of 24.8%. The program manager participated in the LIFE steering committee for the North Country Regional meeting and distributed program information to the attendees. In addition to the distribution of printed flyers, the program manager and a supervisor in the Company s Customer Meter Services made a presentation on response protocols to gas leaks and unsafe carbon monoxide levels detected in the course of a home energy audit. An article promoting EHSIP ran in the May/June 2011 edition of the newsletter Energy in Action. (b) Evaluation Activities In June 2011, Tetra Tech submitted an evaluation plan for the Electric Enhanced Home Sealing Incentives Program. The evaluation plan included a brief description of the program in addition to a set of planned evaluation activities specific to the program. (c) Other Activities Effective June 1, 2011, program policy changes related to the scheduling of appointments and payment for health and safety failures were implemented. Participating contractors are now responsible for scheduling appointments directly with customers. This allows 10

11 : Program/Project: Electric Enhanced Home Sealing Incentives Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind the contractors to manage the customer contact effectively and allocate their resources more effectively. Also, contractors will no longer be paid for appointments that are terminated due to health and safety failures. The purpose of this change in policy was to increase the cost effectiveness of the ECMs by eliminating payment for an action that yields no energy savings. More importantly, it encourages the contractor to work with the customer in identifying and implementing solutions that mitigate the health and safety issues, thereby allowing for the completion of the BPIbased audit, air sealing and insulation and hopefully leading to the customer electing to install additional energy efficiency measures. National Grid participated in the New York Contractor Exchange hosted by NYSERDA and the Electric and Gas Industries Association ( EGIA ). The event was held on June 21, 2011 in Rochester, New York. The theme was Growing Your Business in a Difficult Market, How HOME PERFORMANCE with ENERGY STAR Can Help. The Director of Global Procurement for National Grid was in attendance and assisted with staffing the vendor information table. National Grid s Manager of Residential Energy Efficiency participated in the panel discussion for Working with NYSERDA and Utility Incentives along with representatives of NYSEG/RG&E, CSG and NYSERDA. The EHSIP Program Manager provided informal updates on the program and gathered feedback from the participating contractors who attended the event. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues There are no additional issues. 11

12 : Program/Project: Residential ENERGY STAR Electric Products and Recycling Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) National Grid continues to accept rebate applications for the Residential ENERGY STAR Electric Products and Recycling Program. The Company is working with two vendors to implement the program; JACO Environmental serves customers for the refrigerator recycling component of the program and EFI provides rebate processing services for the ENERGY STAR Products component of the program. The ENERGY STAR Products component started accepting applications on May 1, 2010 while the Company began accepting orders for the refrigerator recycling component on July 1, On May 23, 2011 a letter was sent to EFI to discontinue processing window and thermostat rebate applications as of June 30, The use of the new Consolidated Technical Reference Manual resulted in these measures no longer being costeffective. The end date for these measures as being eligible under the program has been posted on the Company website. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities Joint kickoff events with NYSEG and RG&E were held during May and June. Bill inserts and blasts were distributed to customers. Also, this program was also promoted at multiple Earth Day events (b) Evaluation Activities Tetra Tech compiled the final process evaluation report for the refrigerator recycling component of the program and submitted it to National Grid and the Department of Public Service for review. Tetra Tech completed the onsite surveys. The data collected from these surveys will support the impact evaluation of the refrigerator recycling component of the program. (c) Other Activities There are no other activities to report. 12

13 : Program/Project: Residential ENERGY STAR Electric Products and Recycling Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues There are no additional issues. 13

14 : Program/Project: Residential Building Practices and Demonstration Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Residential Building Practices and Demonstration Program was scheduled to begin in May Due to the issue surrounding the confidentiality of customer data, on August 5, 2010 National Grid filed a petition with the Commission asking for relief from the program performance goals. The Commission issued an order on December 3, 2010 authorizing the Company to proceed with the program and the Company filed a revised implementation plan on January 21, The program was launched at the end of April (b) Home Energy Reports were mailed to program participants in the last week of April There are approximately 130,000 randomly selected program participants. Approximately 30,000 participants are electriconly customers, while 100,000 are dual fuel (gas & electric). While most of the participants reside in Eastern and Central New York, a modest group of about 14,000 customers are located in Western New York. Reports are mailed in batches throughout the month, so it takes about four weeks for all participants to receive their first report. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities National Grid worked closely with OPOWER, Inc. ( OPOWER ) to create and approve the Home Energy Reports and Welcome inserts for mailing to participants and the FAQ s and Tip content accessible on OPOWER s Energy Insider website. These materials were used when the program launched at the end of April National Grid Media Relations distributed a News Release and provided numerous interviews for radio, television, and print media. (b) Evaluation Activities In June 2011, Tetra Tech submitted the evaluation plan for the Residential Building Practices and Demonstration Program. The evaluation plan presents planned evaluation activities, specific to the program, as well as a brief description of the program. (c) Other Activities There are no other activities to report. 3. Customer Complaints and/or Disputes 14

15 : Program/Project: Residential Building Practices and Demonstration Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There are no changes to subcontractors or staffing. 5. Additional Issues There are no additional issues. 15

16 Quarter 2011 Quarter 2 Total All Programs Electric Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter 70,301,023 Quarterly net firstyear annual kwh Goal 68,564,940 Percent of quarterly Net kwh Goal Acquired 103% Net Peak 2 kw acquired this quarter 17,212 Quarterly Utility Net Peak kw Goal 9,858 Percent of quarterly Peak kw Goal Acquired 175% Net Firstyear annual therms acquired this quarter Quarterly Net Therm Goal Percent of Quarterly Therm Goal Acquired Net Lifecycle kwh acquired this quarter 676,293,548 Net Lifecycle therms acquired this quarter Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date 262,646,725 Net firstyear annual kwh acquired to date as a percent of annual goal Net firstyear annual kwh acquired to date as a percent of 3year goal Net cumulative kwh acquired to date 262,646,725 Net utility peak kw reductions acquired to date 79,399 Net utility peak kw reductions acquired to date as a percent of utility annual goal Net utility peak kw reductions acquired to date as a percent of 3year goal Net NYISO peak kw reductions acquired to date 79,399 Net firstyear annual therms acquired to date Net firstyear annual therms acquired to date as a percent of annual goal Net firstyear annual therms acquired to date as a percent of 3year goal Net cumulative therms acquired to date Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date 3,257,347,744 Net Lifecycle therms acquired to date Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter 134,187,050 Net Lifecycle kwh committed this quarter 1,610,244,600 Net Utility Peak kw committed this quarter 77,341 Net firstyear annual therms committed this quarter

17 Quarter 2011 Quarter 2 Total All Programs Electric Net Lifecycle therms committed this quarter Funds committed at this point in time 15,731,012 Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter 204,488,073 Net utility peak kw acquired & committed this quarter 94,553 Net Firstyear annual therms acquired & committed this quarter Costs Total program budget $ 131,699,992 Administrative costs $ 279,402 Program Planning $ 88 Marketing costs $ 315,402 Trade Ally Training $ 5,528 Incentives, rebates, grants, direct install costs, and other program costs going to the participant $ 11,272,232 Direct Program Implementation $ 711,753 Evaluation $ 110,311 Total expenditures to date $ 78,125,140 Percent of total budget spent to date 59% Participation Number of program applications received to date 165,984 Number of program applications processed to date 4 165,541 Number of processed applications approved to date 5 164,250 Percent of applications received to date that have been processed 100% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 35,151 Total Acquired Cumulative Net Carbon Emission Reductions To Date 59,132 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 6 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (com

18 Quarter 2011 Quarter 2 Expedited Fast Track Electric Energy Efficiency Programs NGRIDEA01 Residential High Efficiency Central Air Conditioning Program Residential Rebate Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter Quarterly net firstyear annual kwh Goal Percent of quarterly Net kwh Goal Acquired Net Peak 2 kw acquired this quarter Quarterly Utility Net Peak kw Goal Percent of quarterly Peak kw Goal Acquired Net Firstyear annual therms acquired this quarter Quarterly Net Therm Goal Percent of Quarterly Therm Goal Acquired Net Lifecycle kwh acquired this quarter Net Lifecycle therms acquired this quarter Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date 1,345,246 Net firstyear annual kwh acquired to date as a percent of annual goal Net firstyear annual kwh acquired to date as a percent of 3year goal 634% Net cumulative kwh acquired to date 1,345,246 Net utility peak kw reductions acquired to date 1,035 Net utility peak kw reductions acquired to date as a percent of utility annua Net utility peak kw reductions acquired to date as a percent of 3year goal 648% Net NYISO peak kw reductions acquired to date 1,035 Net firstyear annual therms acquired to date Net firstyear annual therms acquired to date as a percent of annual goal Net firstyear annual therms acquired to date as a percent of 3year goal Net cumulative therms acquired to date Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date 13,550,365 Net Lifecycle therms acquired to date Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter

19 Quarter 2011 Quarter 2 Expedited Fast Track Electric Energy Efficiency Programs NGRIDEA01 Residential High Efficiency Central Air Conditioning Program Residential Rebate Net Lifecycle therms committed this quarter Funds committed at this point in time Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter Net utility peak kw acquired & committed this quarter Net Firstyear annual therms acquired & committed this quarter Costs Total program budget $ 768,600 Administrative costs $ Program Planning $ Marketing costs $ Trade Ally Training $ Incentives, rebates, grants, direct install costs, and other program costs going to the participant Direct Program Implementation $ Evaluation $ Total expenditures to date $ 2,257,279 Percent of total budget spent to date 294% Participation Number of program applications received to date 6,228 Number of program applications processed to date 4 6,228 Number of processed applications approved to date 5 6,228 Percent of applications received to date that have been processed 100% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date Total Acquired Cumulative Net Carbon Emission Reductions To Date NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated energy and demand impacts become "Committed." 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 6 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (commercial) and the eighth and ninth characters are numeric in ascending order.

20 Quarter 2011 Quarter 2 Expedited Fast Track Electric Energy Efficiency Programs NGRIDEC01 Small Business Services Energy Efficiency Program Commercial Retrofit Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter 33,971,752 Quarterly net firstyear annual kwh Goal 23,068,540 Percent of quarterly Net kwh Goal Acquired 147% Net Peak 2 kw acquired this quarter 10,651 Quarterly Utility Net Peak kw Goal 5,366 Percent of quarterly Peak kw Goal Acquired 199% Net Firstyear annual therms acquired this quarter Quarterly Net Therm Goal Percent of Quarterly Therm Goal Acquired Net Lifecycle kwh acquired this quarter 470,167,894 Net Lifecycle therms acquired this quarter Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date 176,691,362 Net firstyear annual kwh acquired to date as a percent of annual goal 191% Net firstyear annual kwh acquired to date as a percent of 3year goal 70% Net cumulative kwh acquired to date 176,691,362 Net utility peak kw reductions acquired to date 53,767 Net utility peak kw reductions acquired to date as a percent of utility annua 251% Net utility peak kw reductions acquired to date as a percent of 3year goal 91% Net NYISO peak kw reductions acquired to date 53,767 Net firstyear annual therms acquired to date Net firstyear annual therms acquired to date as a percent of annual goal Net firstyear annual therms acquired to date as a percent of 3year goal Net cumulative therms acquired to date Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date 2,441,719,552 Net Lifecycle therms acquired to date Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter

21 Quarter 2011 Quarter 2 Expedited Fast Track Electric Energy Efficiency Programs NGRIDEC01 Small Business Services Energy Efficiency Program Commercial Retrofit Net Lifecycle therms committed this quarter Funds committed at this point in time Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter 33,971,752 Net utility peak kw acquired & committed this quarter 10,651 Net Firstyear annual therms acquired & committed this quarter Costs Total program budget $ 67,679,390 Administrative costs $ 6,708 Program Planning $ Marketing costs $ 34,978 Trade Ally Training $ Incentives, rebates, grants, direct install costs, and other program costs going to the participant 9,428,175 Direct Program Implementation $ 31,115 Evaluation $ 21,247 Total expenditures to date $ 60,615,729 Percent of total budget spent to date 90% Participation Number of program applications received to date 11,332 Number of program applications processed to date 4 11,332 Number of processed applications approved to date 5 10,491 Percent of applications received to date that have been processed 100% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 16,986 Total Acquired Cumulative Net Carbon Emission Reductions To Date 31,315 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 6 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (commercial) and the eighth and ninth characters are numeric in ascending order.

22 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDEA02 EnergyWise Electric Program Multifamily Retrofit Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter 572,801 Quarterly net firstyear annual kwh Goal 325,745 Percent of quarterly Net kwh Goal Acquired 176% Net Peak 2 kw acquired this quarter 136 Quarterly Utility Net Peak kw Goal 162 Percent of quarterly Peak kw Goal Acquired 84% Net Firstyear annual therms acquired this quarter Quarterly Net Therm Goal Percent of Quarterly Therm Goal Acquired Net Lifecycle kwh acquired this quarter 3,958,759 Net Lifecycle therms acquired this quarter Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date 3,971,087 Net firstyear annual kwh acquired to date as a percent of annual goal 305% Net firstyear annual kwh acquired to date as a percent of 3year goal 136% Net cumulative kwh acquired to date 3,971,087 Net utility peak kw reductions acquired to date 817 Net utility peak kw reductions acquired to date as a percent of utility annua 126% Net utility peak kw reductions acquired to date as a percent of 3year goal 56% Net NYISO peak kw reductions acquired to date 817 Net firstyear annual therms acquired to date Net firstyear annual therms acquired to date as a percent of annual goal Net firstyear annual therms acquired to date as a percent of 3year goal Net cumulative therms acquired to date Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date 30,774,451 Net Lifecycle therms acquired to date Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter

23 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDEA02 EnergyWise Electric Program Multifamily Retrofit Net Lifecycle therms committed this quarter Funds committed at this point in time Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter 572,801 Net utility peak kw acquired & committed this quarter 136 Net Firstyear annual therms acquired & committed this quarter Costs Total program budget $ 2,284,529 Administrative costs $ 18,324 Program Planning $ Marketing costs $ 111 Trade Ally Training $ Incentives, rebates, grants, direct install costs, and other program costs going to the participant 135,584 Direct Program Implementation $ 12,293 Evaluation $ 3,422 Total expenditures to date $ 1,175,074 Percent of total budget spent to date 51% Participation Number of program applications received to date 5,514 Number of program applications processed to date 4 5,514 Number of processed applications approved to date 5 5,514 Percent of applications received to date that have been processed 100% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 286 Total Acquired Cumulative Net Carbon Emission Reductions To Date 1,239 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 6 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (commercial) and the eighth and ninth characters are numeric in ascending order.

24 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDEC02 Energy Initiative Large Industrial Electric Program Commercial Retrofit Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter 3,210,142 Quarterly net firstyear annual kwh Goal 5,732,511 Percent of quarterly Net kwh Goal Acquired 56% Net Peak 2 kw acquired this quarter 2,196 Quarterly Utility Net Peak kw Goal 949 Percent of quarterly Peak kw Goal Acquired 231% Net Firstyear annual therms acquired this quarter Quarterly Net Therm Goal Percent of Quarterly Therm Goal Acquired Net Lifecycle kwh acquired this quarter 46,593,253 Net Lifecycle therms acquired this quarter Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date 10,794,857 Net firstyear annual kwh acquired to date as a percent of annual goal 47% Net firstyear annual kwh acquired to date as a percent of 3year goal 24% Net cumulative kwh acquired to date 10,794,857 Net utility peak kw reductions acquired to date 7,712 Net utility peak kw reductions acquired to date as a percent of utility annua 203% Net utility peak kw reductions acquired to date as a percent of 3year goal 102% Net NYISO peak kw reductions acquired to date 7,712 Net firstyear annual therms acquired to date Net firstyear annual therms acquired to date as a percent of annual goal Net firstyear annual therms acquired to date as a percent of 3year goal Net cumulative therms acquired to date Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date 154,817,346 Net Lifecycle therms acquired to date Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter 25,961,190 Net Lifecycle kwh committed this quarter 311,534,280 Net Utility Peak kw committed this quarter 19,822 Net firstyear annual therms committed this quarter

25 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDEC02 Energy Initiative Large Industrial Electric Program Commercial Retrofit Net Lifecycle therms committed this quarter Funds committed at this point in time 3,104,354 Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter 29,171,332 Net utility peak kw acquired & committed this quarter 22,019 Net Firstyear annual therms acquired & committed this quarter Costs Total program budget $ 13,156,624 Administrative costs $ 112,849 Program Planning $ Marketing costs $ 13,735 Trade Ally Training $ Incentives, rebates, grants, direct install costs, and other program costs going to the participant 296,588 Direct Program Implementation $ 157,709 Evaluation $ 21,218 Total expenditures to date $ 3,351,737 Percent of total budget spent to date 25% Participation Number of program applications received to date 123 Number of program applications processed to date 4 77 Number of processed applications approved to date 5 33 Percent of applications received to date that have been processed 63% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 1,605 Total Acquired Cumulative Net Carbon Emission Reductions To Date 3,146 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 6 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (commercial) and the eighth and ninth characters are numeric in ascending order.

26 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDEC03 Energy Initiative MidSized Electric Program Commercial Retrofit Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter 8,890,530 Quarterly net firstyear annual kwh Goal 25,270,750 Percent of quarterly Net kwh Goal Acquired 35% Net Peak 2 kw acquired this quarter 4,163 Quarterly Utility Net Peak kw Goal 2,885 Percent of quarterly Peak kw Goal Acquired 144% Net Firstyear annual therms acquired this quarter Quarterly Net Therm Goal Percent of Quarterly Therm Goal Acquired Net Lifecycle kwh acquired this quarter 115,131,050 Net Lifecycle therms acquired this quarter Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date 37,635,569 Net firstyear annual kwh acquired to date as a percent of annual goal 37% Net firstyear annual kwh acquired to date as a percent of 3year goal 19% Net cumulative kwh acquired to date 37,635,569 Net utility peak kw reductions acquired to date 14,995 Net utility peak kw reductions acquired to date as a percent of utility annua 130% Net utility peak kw reductions acquired to date as a percent of 3year goal 65% Net NYISO peak kw reductions acquired to date 14,995 Net firstyear annual therms acquired to date Net firstyear annual therms acquired to date as a percent of annual goal Net firstyear annual therms acquired to date as a percent of 3year goal Net cumulative therms acquired to date Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date 507,107,462 Net Lifecycle therms acquired to date Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter 108,225,860 Net Lifecycle kwh committed this quarter 1,298,710,320 Net Utility Peak kw committed this quarter 57,519 Net firstyear annual therms committed this quarter

27 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDEC03 Energy Initiative MidSized Electric Program Commercial Retrofit Net Lifecycle therms committed this quarter Funds committed at this point in time 12,626,658 Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter 117,116,390 Net utility peak kw acquired & committed this quarter 61,682 Net Firstyear annual therms acquired & committed this quarter Costs Total program budget $ 33,329,368 Administrative costs $ 120,747 Program Planning $ Marketing costs $ 36,351 Trade Ally Training $ 5,251 Incentives, rebates, grants, direct install costs, and other program costs going to the participant 1,161,958 Direct Program Implementation $ 381,233 Evaluation $ 52,930 Total expenditures to date $ 7,967,333 Percent of total budget spent to date 24% Participation Number of program applications received to date 1,194 Number of program applications processed to date Number of processed applications approved to date Percent of applications received to date that have been processed 67% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 4,445 Total Acquired Cumulative Net Carbon Emission Reductions To Date 11,272 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 6 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (commercial) and the eighth and ninth characters are numeric in ascending order.