Who Do You Contact at Pension Corporation?

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1 Who Do You Contact at Pension Corporation? Employer services and reporting responsibilities Accessing employer Web Services Enrolling new members Changing personal and employment records for employees who are plan members Reporting contributions, salary and service data Submitting and confirming LTD member starts and stops Submitting employee information at termination/retirement Producing pension adjustments Answering inquiries about employer contribution rates Remitting employee and employer contributions Processing general employer billings and payments Delivering employer education Employer Operations (all plans) Victoria: Toll-free in Canada and U.S.: Fax: employer.services@pensionsbc.ca Topics Employer services and reporting responsibilities Member elearning course and workshops Employer workshops and webinars Information and service requests for active members Retired member services Calculating active and retired member benefits and benefit payments Joining the pension plan and long-term disability (LTD) policy approval Remember to reference your organization ID when you contact us 1

2 Member elearning course and workshops Client Education member education Victoria: Toll-free in Canada and U.S.: Fax: cppeducation@pensionsbc.ca Victoria: Toll-free in Canada and U.S.: Fax: mppeducation@pensionsbc.ca Victoria: Toll-free in Canada and U.S.: Fax: psppeducation@pensionsbc.ca Victoria: Toll-free in Canada and U.S.: Fax: tppeducation@pensionsbc.ca Employer workshops and webinars Client Education employer education Toll-free in Canada and U.S.: Toll-free in Canada and U.S.: Fax:

3 Toll-free in Canada and U.S.: Toll-free in Canada and U.S.: Information and service requests for active members Options available to a member at termination of employment or retirement Amended termination/retirement forms Death of an employee Shortened life expectancy Disability pensions Separation and divorce Service purchases Member Services Victoria: Fax: cpp@pensionsbc.ca Toll-free in Canada and U.S.: Fax: mpp@pensionsbc.ca Toll-free in Canada and U.S.: Fax: pspp@pensionsbc.ca Toll-free in Canada and U.S.: Fax: tpp@pensionsbc.ca 3

4 WorkSafeBC Pension Plan Fax: Retired member services Member Services Toll-free in Canada and U.S.: Toll-free in Canada and U.S.: Toll-free in Canada and U.S.: Toll-free in Canada and U.S.: WorkSafeBC Pension Plan Toll-free in Canada and U.S.:

5 Calculating active and retired member benefits and benefit payments inquiries might be transferred from Member Services to Plan Operations Fax: Toll-free in Canada and U.S.: Fax: mpp@pensionsbc.ca Toll-free in Canada and U.S.: Fax: pspp@pensionsbc.ca Toll-free in Canada and U.S.: Fax: tpp@pensionsbc.ca WorkSafeBC Pension Plan Fax: worksafebc@pensionsbc.ca Joining the pension plan and LTD policy approval Policy (all plans) Employer enrolment inquiries: policy@pensionsbc.ca Updates to LTD policies: ltd.policy@pensionsbc.ca 5

Municipal Pension Board of Trustees 3. Pension plan regulations 3. BC Pension Corporation 3. Duties of the corporation 4. Pension plan website 4

Municipal Pension Board of Trustees 3. Pension plan regulations 3. BC Pension Corporation 3. Duties of the corporation 4. Pension plan website 4 Section Contents Municipal Pension Board of Trustees 3 Pension plan regulations 3 BC Pension Corporation 3 Duties of the corporation 4 Pension plan website 4 Resources and publications 5 Additional information

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