STANDARD OPERATING PROCEDURE Index Edaran Digital Systems Berhad Policies and Procedures Manual Version 1.0. Document. Revision Date 1 st June, 2002

Transcription

1 Page No. Page 1 of 30 Section Procedures Process Owner SCOPE This policy establishes the standards and procedures for General Staff Administration OBJECTIVE The objectives of these instructions are: To provide a conducive environment for staff to work in To provide information for staff on the Company s remuneration, general benefits and expectation of disciplinary standards ABBREVIATION Abbreviations for Job Titles referred to in these instructions herein are as follows: Abbreviation GM Name Cash Advance Requisition Form Title in Full General Manager Abbreviation CARF PROCESS FLOW

2 Page No. Page 2 of 30 Section Procedures Process Owner POLICIES General Terms Company Identification Card All employees must display visibly their name cards at all times when they are on the Company premises or on duty Office Attire (i) Hair Hair must at all times be well groomed. (ii) Daily Wear All staff are to wear formal office shirts. Neat and appropriate short-sleeve shirts are also allowed. Male executives are encouraged to wear ties. Footwear of open, sloppy or casual in nature is not allowed. Female employees are not allowed to wear casual or indecent clothing. (iii) Friday Attire Male Muslim staff who choose to wear the baju Melayu on Fridays must wear the complete set of including songkok and sampin. (iv) Saturday Attire Saturday attire is less formal which may include collared t- shirts, sports shoes, slacks and jeans. Round collared t-shirts, clothing with graffiti or slogans and torn clothing are not allowed.

3 Page No. Page 3 of 30 Section Procedures Process Owner (v) Field Staff Staff performing field work may wear collared t-shirts preferably with Edaran logo, sports shoes, slacks or jeans. Round collared t-shirts, clothing with graphic or slogans and torn clothing are not allowed Working Hours Normal working hours applicable to staff is generally as follows: Monday Friday 9.00 am 5.30 pm Saturday 9.00 am 1.00 pm (Except on the 1 st and 3 rd Saturday of the month) Sunday Rest Day Lunch break is 1.00pm to 2.00 pm. Lunch break for Muslim male staff performing Friday prayers is from 12.30pm to 2.30pm. The Company may vary the working hours for business reasons. In such cases the average total normal working hours per week shall remain unchanged Employee Provident Fund (EPF) Edaran Board of Directors shall contribute the Employees Provident Fund (EPF) in accordance with the provisions of the EPF Act 1991 as amended thereto. The Company may at its absolute discretion contribute higher level percentage than the statutory requirement for employees at Senior Management.

4 Page No. Page 4 of 30 Section Procedures Process Owner Leave entitlement Annual Leave Paid annual leave, in addition to gazetted public holidays, Sundays and other paid holiday or leave referred to in this guideline shall be granted to employees in a calendar year based on the number of years of continuous service with the Company as follows: Employee Grade 0 2 Years 2 5 Years > 5 Years of Service of Service of Service General Manager and above Managers /Section Heads/Supervisor Executives Others During the calendar year of appointment / resignation the paid annual leave shall be in direct proportion to the number of completed months of service. Any fraction of less than half (½) of a day shall be disregarded and if the fraction is more than half (½) of a day shall be deemed to be one (1) day. xxxxxx Leave may be carried forward to the next calendar year provided that it is consumed within the first 3 months of that new year and number of days to be carried forward shall be not more than 5 days. xxxxxxx An employee is required to submit his leave application seven (7) days in advance from the date of his proposed leave. Leave forms shall be signed and recommended by the relevant

5 Page No. Page 5 of 30 Section Procedures Process Owner reporting Officer/ Manager / Section Head. Upon approval the first copy must be submitted to Administration Section for record purposes and after acknowledgement by the Administration Section the second copy shall be return to staff. Rest day and gazetted public holidays shall be excluded when computing the annual leave. Where an employee who is on paid annual leave becomes entitled to sick/maternity leave, the employee shall be entitled to sick/maternity leave and the annual leave shall be deemed as not taken in respect of days of which his sick/maternity leave is granted Emergency Leave An employee may be granted emergency leave for the purpose of attending to unforeseen emergencies requiring his personal attendance. The said leave will be set-off against his annual leave. An employee who require an emergency leave must obtain prior approval of the reporting Officer/ Managers/Section Head through the phone. Immediately upon returning to work the employee is required to complete the leave form and forward to Administration Section Sick Leave An employee shall be entitled to paid sick leave after examination and upon certification: By the Company s panel doctor or approved doctor, or If having regard to his nature of illness or circumstances, by any other registered medical officer.

6 Page No. Page 6 of 30 Section Procedures Process Owner An employee is eligible for paid sick leave as follows: (a) Where no hospitalisation is necessary, Up to a total aggregate of fourteen (14) days if employed less than 2 years. Up to a total aggregate of eighteen (18) days if employed between 2-5 years. Up to a total aggregate of twenty two (22) days if employed more than 5 years. (b) If hospitalisation is necessary, up to a total aggregate of sixty (60) days inclusive of any paid sick leave under para (a) above. Sick leave in excess of the number of days as in para (ii) will be deducted from annual leave entitlement. If the annual leave has been fully utilized, it shall be considered as leave without pay. Employee who absents himself from work on sick leave which is not certified as in (i) above or does not inform or attempt to inform the company within forty eight (48) hours of commencement of his sick leave, shall be deemed to have been absent without permission and without reasonable excuse. On the recommendation of the Company s panel doctor, any employee confirmed as suffering from tuberculosis, cancer, leukaemia or any other disease of illness of prolonged nature shall be in addition to his paid sick leave entitlement be granted additional sick leave as follows: - A total aggregate sum of six (6) months on full pay. A further total aggregate sum of six (6) months on half pay. A further twelve (12) consecutive months without pay.

7 Page No. Page 7 of 30 Section Procedures Process Owner Maternity Leave A female employee shall be entitled to full-pay maternity leave for a period of sixty (60) consecutive days (including Sundays and gazetted public holidays) in respect of each confinement subject to a maximum of five (5) confinements. The employee shall give written notice to the company two (2) months prior to her expected confinement date of the intended date of commencement of maternity leave No Pay Leave No pay leave may be granted in exceptional circumstances, at the absolute discretion of the Company when an employee has no more annual leave at his disposal. This discretion shall only be exercised either on compassionate grounds or in cases where the proposed no pay leave would be to the benefit of the Company Other Leave The Company may consider granting the following leave upon recommendation by the HOD & Group HR and approval by the MD on a case to case basis: (i) Examination Leave An employee may apply for paid examination leave for the purpose of sitting for examinations approved by the Company. (ii) Compassionate Leave An employee may apply for compassionate leave under the following circumstances upon approval by the Management:

8 Page No. Page 8 of 30 Section Procedures Process Owner An employee who is directly effected by natural calamities (e.g. flood and fire) involving material damage to his home or property may apply for a maximum of 2 days leave. An employee may apply for a maximum of three (3) days leave in the event of death of an immediate family member which is limited to spouse, children, parents, and parents inlaw, grandparents, brothers and sisters. (iii) Special Paid Leave An employee may apply for Special paid leave as follows: Employee s first marriage - three (3) working days Marriage of employee s children three (3) working days Birth of child three (3) working days for male employee Employees who attend/perform first Haj up to 35 days and to be utilised only once during the employment Staff Medical Scheme General All employees shall be entitled to medical attention as prescribed in the Company s staff medical scheme which may be viewed from time to time at the absolute discretion of the Company. A spouse of an employee shall be covered by this scheme provided that He/she is unemployed or The medical coverage given by his/her employer is inferior to Edaran s scheme Children of employees shall be covered by this scheme

9 Page No. Page 9 of 30 Section Procedures Process Owner provided that they are not covered by another superior scheme (from the employer of the employee s spouse) For this purpose, the Company may request an employee to obtain written confirmation from the employer of his/her spouse on the medical coverage given. A Dependant Child of an employee may be covered up to the age of 18. Provided that the child is undergoing fulltime tertiary education at a recognised institution, the employee may apply for coverage up to 24 years old Panel of Medical Practitioners The Company shall establish either direct or through agents or any authorised person a panel of medical practitioners to be consulted by employees. The Company shall review the panel from time to time in the light of the Company needs. Each employee shall select a clinic from the aforesaid panel of medical practitioners for the purpose of providing medical attention to the employee, his spouse and the dependants if so entitled. The clinic selected by the employee shall not be changed except with good reasons and with the prior consent of the Company. Each employee member shall be required to refer to the clinic selected for all medical attention. In case of emergency however, when the clinic selected is not available, the employee may enlist the service of any other medical practitioners listed in Appendix I.

10 Page No. Page 10 of 30 Section Procedures Process Owner In case of extreme urgency when immediate medical attention is required, the employee may enlist the services of the nearest medical practitioner whether or not on the panel. Charges incurred may be reimbursed upon providing the receipt and a satisfactory explanation of the circumstances for the consultation Specialist Treatment And Hospitalization Employees and dependants who require specialist treatment must first obtain panel doctor's or in case of extreme urgency, any nearest medical practitioner s recommendation prior to engagement. Where hospitalization is required, the panel doctor or in case of extreme urgency, any nearest medical practitioner s shall recommend panel specialist centres/hospital for such purpose. Wherever specialist treatment or hospitalization is recommended, Administration Department or any agent appointed will prepare a Letter of Undertaking. In emergency situations, cases of accidents or follow-ups of previous treatment which was covered by a Letter of Undertaking, staff may proceed without first obtaining recommendation from panel doctor. In this event Administration Department will immediately proceed with a Letter of Undertaking to be delivered to the panel clinic within twenty four (24) hours where possible. The room entitlement for employees and family are as per the medical scheme. The Company s maximum liability for employees and his family shall be as per the medical scheme

11 Page No. Page 11 of 30 Section Procedures Process Owner Payment Of Medical Bill Allowance and Payment of Claims Relating To Performance of Official Duties Allowances (i) Overtime Allowance Overtime is defined as working in excess of the normal working hours. Employees who are required to stay to complete an urgent assignment with the authorization of Managers or Section Heads will be entitled for overtime allowance based on specified rate as per Appendix II. An overtime allowance shall be paid to employee who earn a salary of RM1, per month and below in accordance with the prevailing laws relating to employment. Other employee who earn a salary above RM1, per month and if required to stay beyond office hours will not be entitled to overtime allowance, except for employees stated in (b). Engineers and technical employees who earn a salary above RM1, per month will only be paid an overtime allowance if the services are contracted out by the Company to paying customers. (Rate of payment as per Appendix III). Where an employee is called to return to office/duty base to perform overtime duty, the time spent during the journey shall not be included for the purpose of computing overtime allowance. Employees who are under practical training scheme, and or required to stay beyond office hours are not allowed to claim overtime allowance.

12 Page No. Page 12 of 30 Section Procedures Process Owner Employees who are required to stay beyond office hours to complete an urgent assignment or project and take a day off the next day, will not be entitled to claim an overtime allowance. Only transportation and meals allowance will be paid. (ii) Stand-by Allowance Stand-by allowance payable to employees are categorised as: a) Hardware Stand-by Engineers or Technical employees who are required to standby after office hours for customers specified by the Company will be paid monthly stand-by allowance according to rates approved by the Company. b) Software Stand-by System and Software employees who are required to stand-by after office hours will be paid stand-by allowance according to rates approved by the Company. Employees who are on these assignments are required to stay within a contactable area (through telephone or pager) (iii) Subsistence Allowance Where the employee is outstation on duty, attending courses/seminars or whatever duty on Company's instruction he is entitled to subsistence allowance as per Summary of Benefit and Entitlement. (iv) Meal Allowance The Company shall pay for actual meal expenses on a reimbursement basis against receipt, incurred by a group of employee working after office hours on a special

13 Page No. Page 13 of 30 Section Procedures Process Owner assignment/project, up to a maximum of RM5.00 per person, provided prior approval is obtained from authorised personnel and the project/assignment end after 8.00 p.m Transportation Expenses Refers to allowance payable to employee who is required to travel to perform official duties away from office. The rate of allowance shall be in accordance with the mode of public transport (KTM Komuter Train, LRT, monorail, bus & taxi) used on actual basis or actual mileage incurred if employee s car is used. (i) Within Klang Valley Transport allowance including return trip shall be payable to employees who are required to perform duties away from office on journey between destination and office. Parking fees incurred thereof shall also be payable on production of parking receipts. The allowance shall be payable in accordance with the mode of transport used. If an employee travel by taxi, he shall be reimbursed the actual taxi fare incurred. Where possible, employees are required to produce receipts of taxi fare if it exceed RM15.00 per trip. However, if an employee use his own transport, he shall be reimbursed mileage in accordance with his eligibility. (Please refer to Summary of Benefit and Entitlement). The paid transport allowance is based on the shorter of the distance between house to duty base or office to duty base. All employees who are working in excess of normal office hours whether or not eligible for overtime allowance are not eligible for transport allowance. The Company shall consider paying transport allowance if an employee/a group of employee is required to perform duties after normal working

14 Page No. Page 14 of 30 Section Procedures Process Owner hours for a special project or assignment. However, the project/assignment must commence or end after p.m. to 6.00 am (the next day) and if official transport/car is not available. Employees who are required to work on rest days or public holidays shall be eligible for transport allowance. (ii) Outside Klang Valley (Outstation Duty) Employees who are required to perform outstation duty are required to travel in the cheapest possible mode of public transport in accordance with their respective eligibility. If an employee uses his own transport, transport allowance based on mileage shall be payable provided the distance between destination and office is 350 km or less (to and fro). The Company shall not be responsible for any damages to vehicle arising from an accident or otherwise. If the distance between duty base and office exceeds 350 km, employees are urged to use Company car if available or any mode of public transport subject to the entitlement as per the Summary of Benefits & Entitlement. If the employees choose to use his own transport for outstation duty where the distance is more than 350 km (to and fro) the Company will only pay transport allowance based on actual public transport charges. (iii) Car Rental Employees who are on outstation duty are not allowed to rent a car for the purpose of travelling from place of stay to place of work or to any other places. Employees are only allowed to rent a car on emergency & if prior approval is obtained from the GM - Sales. The request will be considered on a case to case basis.

15 Page No. Page 15 of 30 Section Procedures Process Owner Expense Claims Field Maintenance Employees who are on field work (at customer's site) whether for the purpose of maintenance, installations or any other assignments are required to fill the field maintenance report form and obtain approval/authorization from their relevant supervisors. Upon completion of duty on site, employees are required to complete the report form and obtain customers signature and rubber stamp. A copy of the said form is to be submitted together with the monthly expense claims Accommodation (i) Accommodation Expenses Where employees are required to perform duty outside office (outstation) for more than one (1) day or twenty four (24) hours he will be provided with accommodation at a reasonable hotel/hostel to be arranged by the Company subject to entitlement rate as specified in Summary of Benefit and Entitlement. (ii) Lodging Allowance In other cases, lodging allowance shall be payable to employee who choose to stay away from hotel subject to the following conditions being fulfilled: - That they must stay with parents/relatives. That the distance between duty base and place of accommodation must not exceed the distance between duty base and nearest hotel as per the Summary of Benefits & Entitlement. The Company shall pay the lodging allowance based on the rates as per Summary of Benefit and Entitlement.

16 Page No. Page 16 of 30 Section Procedures Process Owner (iii) Laundry Expenses Employees are only allowed to claim for laundry expenses during an outstation duty if the period of stay is more than seven (7) days. (iv) Telephone Expenses Employees are only allowed to make telephone calls for official purpose only. Any personal calls either local or outstation (inclusive of calls made during outstation duty) is to be borne by the employee concerned Entertainment Expenses Entertainment expenses refer to expenses incurred by employees who are required to entertain customers and/or clients in connection with business of the Company. The employees who are allowed to claim entertainment expenses are as per Summary of Benefit and Entitlement. Employees who are eligible to claim entertainment expenses are required to fill the appropriate forms before any entertainment and not after the entertainment expenses have been incurred. Any other employee who need to entertain guests/clients/customers may be allowed to entertain on Company's account but prior approval must be obtained from the General Manager (Sales) Other Expenses (i) Purchase Of Tools/Parts All purchase of tools/parts must be made based on procedure as per Article 14. Where purchase of tools/parts are made on urgent basis in order to undertake their job effectively or

17 Page No. Page 17 of 30 Section Procedures Process Owner efficiently, prior approval must be obtain from Section Head/Supervisor before any claim for reimbursement for the cost to be entertain. (ii) Tender s Reimbursement for the cost of tender documents will be made on actual cost basis upon presentation of receipt. (iii) Photostatting Costs Where employees are required to make photocopy of documents on large scale basis they are entitled to claim for reimbursement subject with the production of receipts. However, where necessary office photocopy machine should be used. (iv) Others Other claims outside the scope of these policies will be considered on case to case basis Cash Advance Employees who are required to work outstation whether locally or abroad, are entitled to request for a cash advance for payments of subsistence allowance, transportation allowance and entertainment expenses (if approved). Request for an advance must be approved by the General Manager upon recommendation by relevant Managers or Section Head. Advance is given based on the number of days employee is required to work outstation. Cash advance will be set-off against monthly expense claims made by the employee. If the claim is less than the total

18 Page No. Page 18 of 30 Section Procedures Process Owner amount taken, then the Company will deduct his salary or claims payable to him in the following month. All claims must be made in the following month immediately after returning to the office, otherwise deduction shall be made automatically from his salary. (Based on Finance & Admin Department calculation). An employee is not entitled to receive any cash advance before he settles the previous cash advance. Employees are required to submit cash advance requisition seven (7) days before departure for outstation. Any ad-hoc or urgent request will be considered on case to case basis but failure to plan is not considered as urgent. Please refer to Summary of Benefit and Entitlement. Cash Advance Requisition Form (CARF) Acting Allowance The Company may consider paying an Acting allowance to an employee who is required to perform the duties of a higher position for a period of at least one month. The amount paid shall be at the discretion of the Company Claims Procedures (i) General All claims must be submitted to Finance and Administration Department on or before 1st day of the month. The claim then will be submitted for approval by 7th day of the month to the Finance Manager. Any claims not submitted for the above stated dateline will be processed in the following month.

19 Page No. Page 19 of 30 Section Procedures Process Owner Employees are to observe the following procedures before submitting expense claims for approval: Overtime Allowance And Stand-By Allowance Employees must produce certification form issued by Supervisors / Managers and CE Field Maintenance Form duly signed by Manager / Section Head / Supervisors. Mileage / Travelling Allowance Employees are required to produce CE Field Maintenance Form duly authorised by Manager/Section Head/Supervisors. Accommodation Employees are required to produce all related bills inclusive of air ticket. Entertainment Expenses Employees are required to attach entertainment forms duly authorised by authorised personnel subject to Summary of Benefit and Entitlement. Others Employees are required to produce any related Bills /Invoice / etc. as proof of expenses incurred. Any claims which do not conform to the above policies and guidelines will not be entertained for payment Allowances and Payment of Claims Relating to Performance of Official Duties Abroad Definition: (i) Local: Peninsular Malaysia, Sabah, Sarawak, Singapore & Brunei. (ii) Overseas means all countries except the above.

20 Page No. Page 20 of 30 Section Procedures Process Owner (iii) Courses/Training/Seminars refers to training course or seminars whether academic or practical in nature, and also includes attachment or practical workshop as authorised by the Company (excluding extended stay of personal nature) Local Course / Seminar / Training Allowance and payment of claims shall be payable to employees who are required to attend local course or training or seminar. All advances given must be set off against monthly expense claims. Otherwise deduction shall be made against his monthly expense claim or salary. Allowance & claims payable to employee is required to attend local courses or training or seminar are as follows: (i) Subsistence Allowance Subsistence allowance shall be payable to employee if the course is held outside Klang Valley and Port Klang and no meals are provided by the course organiser. The allowance shall be paid proportionately if certain meals are already paid or included. (ii) Travelling Expenses If employee finds it convenient to travel from house to place of course or vice versa, as the case maybe, he shall be paid transport allowance based on actual distance between house to place of course or office to place of course, whichever is nearer Overseas Course/Training/Seminar (Please refer to Summary of Benefit and Entitlement)

21 Page No. Page 21 of 30 Section Procedures Process Owner Allowance and claims payables to employees who are required to attend overseas course or training or seminar are as follows: (i) Subsistence Allowance Subsistence allowance shall be payable to employee if there is no meal allowance provided by course organiser. Where full meal (breakfast, lunch and dinner) are provided, employee will only be allowed to claim 25% of the subsistence allowance. If part of the meal is provided, the Company will only pay subsistence allowance based on the portion of meal not provided for. (ii) Transportation Allowance Employee shall be eligible for transport allowance as follows: One way trip from house to airport before commencement of the course and one return trip from airport to house at the end of the course. Employees who are required to travel from place of stay (hotel) to place of course are urged to use cheapest possible mode of transportation such as taxi, bus, subways or train. Employees are not allowed to rent a car for Purpose of travelling from place of stay (hotel) to place of course or to any other place for any reason whatsoever. Employees who use public transport are required to produce receipts/ tickets, for reimbursement. Booking of air-ticket will be arranged by the Company through its panel of travel agency as per Summary of Benefit

22 Page No. Page 22 of 30 Section Procedures Process Owner and Entitlement. (iii) Accommodation Employee shall be paid an accommodation allowance as per their entitlement and are required to choose the nearest possible place of stay from course centre. Laundry expenses (with receipts) shall be payable to employee who attend courses for a period of more than seven (7) days. (iv) Telephone Expense Employees who are on overseas or outstation assignment are entitled to claim the actual telephone charges of one call (maximum 5 minutes) made to his spouse/family upon arrival at the destination and one call (maximum 5 minutes) before departure there from for every country stayed. The minimum duration of stay in overseas/outstation to qualify for this claim shall be four (4) days (including travelling day). (v) Outfit Allowance Employee travelling to countries of different climate for official duty or attending course/seminar/training is entitled to claim clothing/outfit allowance for an amount of RM subject to the following terms: Employee shall claim for outfit allowance only once in every two (2) years; The minimum duration of stay overseas for eligibility to claim for outfit allowance is five (5) days excluding travelling day; &Employee shall claim for outfit allowance prior to departure.

23 Page No. Page 23 of 30 Section Procedures Process Owner (vi) Miscellaneous Expenses In addition to the above allowances, the staffs are also entitled to claim the following expenses: Tips Allowance 15% of the subsistence allowance as specified in Summary of Benefit and Entitlement. Tax And Service Charges The employees are entitled to claim government tax and hotel service charge provided if it is stated in the hotel bill Training General The Company may, from time to time, require its employee to undergo training, courses and seminars, deemed necessary to their job functions. Manager/Section Head will recommend any course, seminar or training to be attended by employee either local or overseas. Manager/Section Head is required to submit his proposal to the General Manager which in turn will submit his recommendation to the Board for approval. Submission should be made fourteen (14) days prior to date of recommended training, seminar or course. Ad-hoc recommendation is to be considered on case to case basis. All related expenses to undergo training, seminars or courses such as travelling, food, lodging fees or any other necessary expenses shall be borne by the Company.

24 Page No. Page 24 of 30 Section Procedures Process Owner Employee who have been selected to attend training, course or seminars by the Company but fail to attend are required to give reasons for absence in writing to the General Manager. Upon completion of the course/seminar/training employees are required to submit brief report to the General Manager within fourteen (14) days of their return to work Eligibility Confirmed employees which has been selected by Manager/Department Head. Unconfirmed employees may be selected at the discretion of the Board Contract of Service Employees who have been selected and agreed to attend any overseas course/training/seminar are required to sign a contract of service with the Company before departure on the following basis: Period of course Contract of Service More than 7 days but less than 30 days 1 year Between 31 days to 60 days 2 years More than 60 days 3 years For employees who are still under contract of service and required to attend course/training/seminar whether local or overseas, they must also signed a contract of service that will be effective immediately upon completion of the earlier contract of service General Provision Company may from time to time amend, add, change and / or modify these Terms and Conditions of Service and Policies

25 Page No. Page 25 of 30 Section Procedures Process Owner and Guidelines. All such amendment, additions, changes or modification if any, to the Terms and Conditions of Service and Policies and Guidelines will be made known to all staff in writing APPENDICES LIST OF APPENDIXES Appendix I Appendix II Appendix III Appendix IV Appendix V - Panel of Medical Practitioners - Overtime Rates - Rates of Allowance > RM1, Advance Entitlement - Summary of Benefits & Entitlements

26 Page No. Page 26 of 30 APPENDIX I LIST OF PANEL MEDICAL PRACTITIONERS SEE PANTAI MEDICARE BOOK

27 Page No. Page 27 of 30 APPENDIX II OVERTIME RATES (FOR EMPLOYEES EARNING RM1, AND BELOW) DAY BASIS RATES Mon- Fri After normal working hours-hourly Hourly rate of pay x 1.5 Sat-Sun 1 st 4 hours not exceeding 8 hours 8 hours and above ½ day pay 1 day pay Hourly rate x 2 Public Holiday 1 st 8 hours 8 hours and above 2 days pay Hourly rate x 3 Note : Overtime allowance will be paid if the employee is required to stay beyond office hours to finish an urgent assignment or project or tender.

28 Page No. Page 28 of 30 APPENDIX III ALLOWANCE FOR EMPLOYEE EARNING RM1, AND ABOVE COVERAGE DESCRIPTIONS OVERTIME/HOUR (RM) 1 Working Day Mondays to Fridays From 6.01 until the employee finish his work at the office/duty base on the day concerned Rest Day Saturdays, Sundays Public Holidays Gazetted Federal Territory Holiday Note : - Applicable only to Engineers or Technical employee if the services are contracted out by the Company to customers.

29 Page No. Page 29 of 30 APPENDIX IV SUMMARY OF ADVANCE ENTITLEMENT DESCRIPTIONS CONDITIONS 1. Personal/ Subsistence Allowance To be calculated based on the number of day stayed and subject to entitlement as per Appendix V & IX. 2. Transportation - House to Airport (to & fro) - Airport-Hotel-Duty base (to & fro) Employees are to claim local transportation charges upon returning to work. For overseas transportation charges, advance to be given for an amount of 3/4 of total estimated transportation charges. 3. Accommodation Advance only to be given to employees who are on overseas trip and for local accommodation it will be arranged by the company. Accommodation is subject to Appendix V & IX. 4. Entertainment Strictly as per Appendix VII.

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31 Edaran Group of Companies Summary of Benefits and Entitlements SOP 22 - General Staff Administration Appendix V Travelling Hospital Entertainment Meal / Subsistence Lodging Hotel Travelling / Mileage Local Overseas M'sia S'Pore Other Japan, Korea Europe Middle USA Allowance Local Oversea Brunei Asean Taiwan Australia East Canada M'sia Car M/Cycle Hong Kong N. Zealand RM RM RM RM RM RM RM RM RM RM RM RM RM RM per KM per KM 1 Chairman F F Actual Actual Actual Actual Actual Actual Actual Actual Actual X Actual 2 Managing Director F F Actual Actual Actual Actual Actual Actual Actual Actual Actual X Actual 3 Board of Directors, ED F C Actual Actual Actual Actual Actual Actual Actual Actual Actual X Actual 4 CEO C C 500 Actual X COO, CFO C C 300 Actual X GM Y Y 300 Actual SM Y Y p.m Manager 1 Y Y p.m Manager 2 Y Y p.m Supervisor, Senior Executive Y Y p.m Executive, Officer Y Y p.m Support Y Y 100 Nil F First Class Prior For own vehicle only C Business Class Arrangement and with prior approval Y Economy Class by the from Supervisor Company (Business Class Hotel Only) Page 30 of 30