How do your Councils handle. MEMBERSHIP RETENTION???
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- Esther Moore
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2 How do your Councils handle. MEMBERSHIP RETENTION??? Patrick M. Maloney, PSD Membership & Programs Coordinator Supreme Council
3 Thoughts on MEMBERSHIP RETENTION. FACTS ON RETENTION 1. The higher your retention rate, the less you HAVE TO recruit. 2. There is a clear link between high retention and high recruitment. QUESTION: What is one most effective way to recruit more members? ANSWER: Retain your existing membership!!!
4 Retaining your current Membership. Some Advice Provide a membership experience that makes your members say: WOW! This is so good I wish all my friends were Knights!
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6 1. Is the member a practical Catholic as understood by the Church? Have member or pastor write a statement of non- Catholicity and forward with Form#100 to Supreme. This drop will not count against quotas.
7 2. Is the member physically able to work or earn an income? Get doctor signature on Form #1831. Application for Relief from Payment of Council Dues and Supreme per capita Provides exemption from dues and per capita charges from State and Supreme. Renewable each year.
8 3. Is the member financially able to pay dues? Council should consider using charity fund money to cover the dues for this member until he is once again employed or has an income. May ask the member to work at a fundraising activity.
9 4. Was the member given proper orientation, training & guidance? If he is willing to start over, assign him to a committee, assign a mentor and have frequent contact with him. Make sure he is on the mailing list for council newsletters and other notices. Pursue his reasons for leaving.
10 5. Is the member a regular attendee at meetings or helps with activities? Find out why he doesn t attend meetings or help with activities. Did he feel welcome at meetings & was he called to help with activities? Make everyone feel welcome at meetings & events. Avoid the cliques. Have a calling committee for different activities.
11 6. Is the member an Insurance Member? From this point forward, you might engage your Field Agent to help you re-recruit this member. Because this member is an insurance member, he will be losing out on dividends that he might be ordinarily making while retaining his membership.
12 7. Does the council have the member s correct address or phone number? If unable to locate because of no current address or phone, use computer Web based sites to assist. Superpages.com, Whitepages.com, Dex.com, thepublicrecords.com, peoplelookup.com, intelius.com, and searchbug.com. Contact proposer for more information & use contact information from admissions committee questionnaire.
13 8. Is the member living in proximity of the council? If the member has moved away from the area, forward his address to a field agent or financial secretary living in the new location. Go to KofC.org web site and click on find a council or find an agent. Contact State Retention Chairman for additional assistance.
14 9. Is the council certain the member is living if they have had no contact? If you suspect the member may be deceased, but have no contact. Go to web site rootsweb.com and enter his social security number if known, or full name & allow the site to search for a match. If it finds a match, it will also give you the information regarding the death.
15 10. Is the member without a felony charge punishable by prison time? If member has been charged with a felony crime, it may be cause for dismissal from our ranks. Check with the parish priests or council chaplain. Also, verify that the policy of our Order is being followed. A legitimate suspension because of a felony will not affect quota.
16 11. Does he have or is he close to having 25 years service & 65 year old? If member has 25 years or more of continuous service and is 65 he is eligible for honorary membership, at 70 eligibility for honorary life. Always check the service and age data before suspending a member. If less then this, you then must consider alternatives.
17 12. Is there anything else we can do to prevent this suspension? Follow suspension procedures as published in the Financial Secretary s Handbook. Thanks for all you did to prevent even one member from leaving our Order!
18 13. Did you save this member? Sorry, you gave it your best!!! You can learn from this experience. Apply what you have learned to retaining your other members! Good Work! Thank you for your efforts!
FACTS ON RETENTION. 1. The higher your retention rate, the less you HAVE TO recruit.
How do your Councils handle. MEMBERSHIP RETENTION??? R. Hofschulte/P. Maloney (2009) Thoughts on MEMBERSHIP RETENTION. FACTS ON RETENTION 1. The higher your retention rate, the less you HAVE TO recruit.
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