Q3505 In which of the following ways, if any, are you planning to prepare and file your taxes this year? Please select all that apply.

Transcription

1 Q3505 In which of the following ways, if any, are you planning to prepare and file your taxes this year? Please select all that apply. Page 1 Base: All Respondents Unweighted Base Weighted Base Will Be Filing Taxes This Year (Net) 86%FU 84% 89%abE 87% 84% 80% 89%F 88%F 89%AF 86% 78% 90%KP 89%KP 91%KP 86% 82% 88%K 87%K 88%Kp 96%AUV 72% 78%u V Using an online tax preparation and filing 36%IO 33% 36% 38% 36% 38%I 44%AHI 35% 31% 39%AO 41%rS 47%Np 39%S 34% 33% 36%s 42%rS 32% 28% 38%v 33% 32% program (e.g., TurboTax, v RS TaxCut) Hiring an accountant %FU 22%Ad 18% 17% 17% 14% 16% 17% 25%AFG 18% 14% 15% 18% 25%KL 18% 13% 16% 16% 25%KL 24%AUV 11% 17%u H PQR mpqr Using a tax preparation firm (e.g., H&R Block) 13%fU 14% 14% 14% 11% 11% 14% 17%AF 13% 13% 9% 15% 17%K 13% 14% 12% 13% 17%K 14% 17%AU 8% 14%U Having a friend or other family member handle it 9%HIT 9% 11%Ade 8% 7% 15%AGHI 8%h 5% 5% 8% 14%MNQ 9%Nr 5% 4% 9% 16%lMN 7% 4% 7% 6% 16%ATV 7% RS QRS Completing paper forms and mailing them myself 8%Ov 8% 10% 7% 10% 8% 9% 9% 8% 10%AO 10%s 13%pQS 8% 11%QS 7% 7% 5% 9% 5% 8% 10%V 6% Having my spouse/partner handle it 8%FJU 7% 7% 8% 10% 5% 11%aF 10%F 9%F 6% 5% 9%k 6% 7% 10%AJ 5% 13%KM 13%KM 11%Km 14%AUV 1% 2% V np NP P Other %bU 2% 3% 5%aB 3% 2% 2% 3% 5%AFgh 3% 2% 1% 3% 6%KLP 3% 2% 4% 2% 5%l 4%aU 2% 4%U R N/A - I will not be filing taxes this year. 14%cI 16%c 11% 13% 16%C 20%AGH 11% 12% 11% 14% 22%LM 10% 11% 9% 14% 18%LM 12% 13% 12% 4% 28%ATv 22%AT T I NQRS Ns Sigma % 111% 112% 109% 111% 114% 115% 107% 108% 113% 117% 119% 107% 108% 109% 111% 111% 108% 107% 115% 109% 104% Overlap formulae used.

2 Q3510 Which of the following, if anything, causes you worry when it comes to completing and filing your taxes? Please select all that apply. Page 2 Base: Will Be Filing Taxes This Year Unweighted Base Weighted Base Any Cause Worry (Net) %I 72% 75% 77%abe 71% 78%aI 75% 76%i 69% 73% 75% 76%n 76%n 67% 75% 82%Nq 73% 75% 71% 74% 73% 74% S Owing money %B 31% 37% 40%aB 35% 35% 37% 39% 35% 35% 32% 36% 37% 35% 38% 38% 39% 41% 35% 37% 35% 35% That I won't get the highest refund possible 29%IJ 29% 28% 29% 28% 37%AHI 32%I 27%i 21% 25% 31%mN 28%n 22% 20% 32%AJ 43%KL 35%MN 32%mN 22% 27% 35%ATV 25% because I/someone else did t S MNRS S S something wrong Doing something wrong and facing a fine 27%IJ 24% 26% 30%ab 27% 34%AGI 25% 28%i 22% 23% 25% 19% 26% 22% 31%AJ 42%KL 31%Ln 30%Ln 23% 26% 35%ATV 23% MNqRS s Completing all of the right forms 24%V 23% 25% 24% 23% 26% 24% 22% 23% 25% 24% 28%s 23% 26%s 22% 28%S 20% 21% 19% 25%V 28%V 16% Ensuring that I have received all of the proper 23% 24% 21% 24% 22% 23% 23% 22% 24% 23% 17% 32%Kn 25%kQ 23%q 23% 28%KQ 14% 19% 24%Q 23% 24% 22% paperwork needed QR r That I/someone else will prepare them incorrectly 14%Iv 16% 13% 14% 14% 20%AGH 12% 12% 12% 13% 16% 12% 11% 11% 16% 24%kL 12% 13% 12% 13% 20%ATV 11% and will have to do them I MNQRS again Pressure of deadlines % 8% 6% 7% 9% 9% 7% 7% 6% 7% 8% 10% 7% 6% 8% 11%nq 4% 7% 7% 7% 11%ATv 6% Other %T 1% 1% 3%ac 1% 2% 1% 3% 1% 2% 1% 1% 4% 1% 2% 3% 1% 1% 2% 1% 3%T 4%AT None %df 28%d 25% 23% 29%d 22% 25% 24% 31%AFh 27% 25% 24% 24% 33%lm 25% 18% 27%p 25% 29%P 26% 27% 26% P Sigma % 186% 183% 194% 189% 209% 186% 185% 175% 181% 181% 189% 180% 178% 196% 236% 184% 190% 172% 185% 218% 169% Overlap formulae used.

3 Q3515 Which of the following, if any, do you do in regards to your tax withholdings? Page 3 Base: Will Be Filing Taxes This Year Unweighted Base Weighted Base Withhold More/Less (Net) %EI 45%e 48%aE 45%e 37% 55%AHI 51%AI 44%I 32% 43% 53%MN 51%mN 40%s 33% 45% 57%MN 51%mN 48%NS 30% 44%V 48%V 35% V S S S S I withhold more so I receive a larger refund 30%EI 32%e 35%AE 29% 24% 38%AgH 31%I 28% 24% 29% 40%MN 33%mN 23% 23% 30% 36%MN 28% 33%mN 25% 30% 32%v 24% when I file my taxes. V I qs s S s I withhold less so I receive more money in my 14%Iv 14% 14% 16% 13% 17%I 20%AI 15%I 8% 14% 13%S 18%nS 17%S 11%s 14% 21%kN 23%KN 14%S 6% 14% 16%v 10% paycheck each month and S rs receive a smaller/no refund when I file my taxes. I try to adjust my withholdings so I don't have 21%FG 21% 19% 21% 23% 14% 15% 24%FG 28%AFG 25%AO 19%PQ 20%PQ 26%PQ 32%KL 17% 9% 10% 21%PQ 25%PQ 26%AUV 11% 19%U to pay or don't receive a OU PQR refund. None of these %JT 34% 33% 34% 40%ac 31% 34% 33% 40%AFh 32% 29% 29% 34% 35% 38%AJ 34% 39%k 32% 44%KL 30% 41%AT 47%AT mnpr Sigma % 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Overlap formulae used.

4 Q3520 Which of the following do you plan to do with your tax refund this year? Please select all that apply. Page 4 Base: Withold More To Receive Larger Refund Unweighted Base Weighted Base * * * 136* * 57* 55* 73* * 50* 81* 92* * 80* Expect To Receive Refund This Year (Net) 94% 95% 92% 95% 93% 95% 91% 95% 94% 92% 94% 85% 92% 96%L 95% 97%L 98%L 97%L 91% 94% 94% 92% I plan to pay down debt % 43% 41% 52% 48% 45% 50% 50% 43% 44% 38% 56%kn 54%n 38% 49% 54%n 43% 47% 48% 47% 44% 49% I plan to put it in savings. 42% 42% 46% 38% 43% 48%i 38% 40% 37% 41% 41% 42% 37% 44% 42% 57%mQ 34% 42% 30% 43% 47% 40% S I will make a major, planned purchase. 17%I 16% 21% 14% 18% 24%AI 15% 17% 9% 20% 26%nS 15% 21%S 13% 14% 21%S 16% 14% 6% 15% 19% 13% I will take a vacation %c 20% 12% 18% 17% 22%hi 18% 12% 12% 18% 25%mS 18% 9% 14% 15% 18% 19% 14% 10% 16% 20% 14% I am likely to spend the refund and not know for 9%t 9% 6% 10% 9% 11% 10% 5% 8% 10% 14%m 9% 2% 11%m 7% 8% 11%m 7% 5% 7% 10% 11% certain where the money goes. I will make a principal only payment toward my 4%O 3% 2% 6% 2% 4% 4% 3% 3% 6%aO 5% 7% 4% 6% 2% 3% - 2% 1% 5% 2% 2% mortgage. Other % 11% 7% 5% 14%aD 7% 9% 10% 9% 9% 7% 13% 15% 6% 8% 8% 5% 6% 12% 8% 8% 13% N/A - I do not expect to receive a refund this year. 6% 5% 8% 5% 7% 5% 9% 5% 6% 8% 6% 15%NPQ 8% 4% 5% 3% 2% 3% 9% 6% 6% 8% R Sigma % 149% 143% 148% 159% 166% 154% 141% 128% 156% 162% 175% 150% 137% 142% 171% 131% 135% 120% 147% 155% 151% Overlap formulae used. * small base

5 Q3520 Which of the following do you plan to do with your tax refund this year? Please select all that apply. Page 5 Base: Expect To Receive Refund This Year Unweighted Base Weighted Base * 153* * 216* 97* 129* * 48* 51* 71* * 49* 78* 84* * 73* I plan to pay down debt % 45% 45% 54% 52% 48% 55% 52% 46% 47% 40% 66%KN 59%kn 39% 51% 56%n 44% 48% 52% 50% 46% 54% q I plan to put it in savings % 44% 50% 40% 46% 51% 42% 42% 39% 45% 43% 50% 40% 46% 44% 58%mQ 35% 43% 33% 46% 50% 43% S I will make a major, planned purchase. 18%I 17% 23% 15% 19% 25%aI 17% 18% 10% 22% 28%nS 18% 23%S 14% 15% 22%S 16% 14% 7% 16% 20% 14% I will take a vacation % 21% 12% 19% 19% 23%hi 20% 13% 13% 20% 27%ms 21% 10% 15% 16% 19% 19% 14% 11% 17% 21% 15% I am likely to spend the refund and not know for 9%t 9% 7% 11% 9% 11% 11% 5% 8% 11% 15%m 10% 2% 12%m 8% 8% 11% 7% 5% 7% 11% 12% certain where the money goes. I will make a principal-only payment toward my mortgage. 4%O 4% 2% 6% 3% 4% 4% 3% 4% 6%aO 6% 8%qs 4% 7% 2% 3% - 2% 1% 5% 3% 3% Other % 12% 7% 6% 15%aD 7% 10% 10% 10% 10% 7% 16% 16% 6% 8% 8% 5% 6% 13% 9% 8% 14% Sigma % 151% 147% 150% 163% 170% 159% 143% 130% 161% 166% 188% 154% 138% 144% 174% 131% 136% 122% 150% 158% 155% Overlap formulae used. * small base

6 Q3525 Which of the following do you do with the additional amount you receive in your paycheck each month? Please select all that apply. Page 6 Base: Withold Less To Receive A Smaller/No Refund Unweighted Base Weighted Base * 65* 113* 62* 100* 71* 74* 58* 145* 39** 31** 40** 36** 158* 61** 40** 34** 22** 170* 72* 34* I pay down debt %O 32% 49% 35% 56%abd 38% 58%Afh 38% 31% 51%AO 54% 69% 49% 33% 33% 28% 50% 25% 28% 42% 39% 43% I I put it in savings %eh 52%AdE 43%e 34% 24% 39% 43% 25% 43%h 35% 43% 39% 19% 42% 39% 37% 45% 33% 44% 34% 49% 35% I spend the money each month and do not know for certain 26% 20% 19% 33% 24% 24% 24% 32% 24% 23% 16% 27% 31% 19% 28% 29% 21% 32% 31% 30% 16% 27% where the money goes. I put the money toward a major, planned purchase. 13% 18% 6% 14% 15% 13% 20% 10% 9% 17% 11% 30% 19% 9% 10% 15% 13% - 9% 16% 6% 14% I make principal-only * payments toward my mortgage. 7% 10% 7% 5% 7% 4% 15%Af 5% 4% 7% 1% 23% 5% 1% 7% 6% 9% 5% 11% 9% 3% 4% I put the money in a vacation fund. 6%c 14%ACe 1% 8% 2% 10%h 8%h - 7%h 7% 9% 12% - 6% 6% 10% 4% - 10% 8% 7% 3% Other * % 6% 6% 9% 8% 6% 5% 10% 10% 5% 1% 3% 7% 10% 9% 9% 7% 12% 10% 5% 10% 7% Sigma % 152% 133% 138% 135% 135% 173% 120% 129% 145% 137% 203% 131% 121% 134% 134% 151% 107% 143% 145% 130% 131% Overlap formulae used. * small base; ** very small base (under 30) ineligible for sig testing

7 Fielding Period: February 28 - March 2, 2011 Q1105 Which of the following methods for obtaining a tax refund would you most prefer receiving? Page 7 3 Mar 2011 Base: All Respondents Unweighted Base Weighted Base * * Funds automatically deposited into my bank 75%BF 70% 82%ABE 77%Be 71% 70% 81%AFi 81%AFi 74% 71% 61% 78%K 78%K 73%K 79%AJ 77%K 85%KN 84%KN 75%K 78%AU 69% 77%u account JU s s Check in the mail %CG 26%ACD 15% 19% 23%C 22%Gh 12% 16% 25%AGH 23%AO 28%lm 16% 18%q 27%Lm 18% 18%q 9% 15% 24%QR 19% 24% 20% ho PQR PQR Pre-paid debit card %CIT 4%C 1% 3%c 4%C 6%AhI 4%I 2%I * 4% 7%NRS 5%NS 4%NS * 2% 4%NS 3%Ns 1% * 2% 6%AT 3% Refund anticipation loan * (i.e., a loan from an 1%I 1% 2% 1% 2% 2%hI 2%hI * * 2% 4%mNP 1% * 1% 1% * 3%npS * - 1% 1% * institution for the expected rs amount of your refund before it is actually ready) Sigma % 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Overlap formulae used. * small base

8 Fielding Period: February 28 - March 2, 2011 Q1110 Why would you prefer this method of obtaining a tax refund? Please select all that apply. Page 8 3 Mar 2011 Base: All Respondents Unweighted Base Weighted Base * * Convenience %F 64% 70% 67% 64% 61% 69%f 72%aF 67% 65% 55% 72%K 74%K 65%k 68% 67%K 66%k 70%K 68%K 68% 65% 65% Quick %bI 50% 60%aB 55% 56% 56%i 63%AI 57%i 50% 54% 50% 68%Km 56% 48% 57% 62%KN 58% 58% 50% 56% 58% 51% NS S Funds are readily available %J 53% 53% 55% 53% 51% 57% 58% 51% 50% 46% 54% 54% 48% 57%AJ 55% 61%KN 62%KN 54% 53% 54% 53% Nothing to get lost in the mail 53%J 49% 54% 57%aBe 49% 50% 50% 54% 56%a 48% 45% 46% 49% 52% 57%AJ 56%k 54% 59%Kl 59%KL 52% 54% 53% m Saves me time %i 52% 52% 54% 51% 54% 54% 54% 48% 52% 51% 56% 57% 49% 52% 58%ns 52% 51% 48% 52% 55% 53% Safest %bf 42% 49%b 50%b 44% 42% 36% 53%AFG 53%AFG 48% 46%Q 40% 50%pQ 52%LP 46% 38% 31% 56%LP 53%LP 46% 44% 49% G Q Q Q Easier to keep track of %GV 42% 40% 42% 45% 45%G 33% 46%G 43%G 42% 44%Q 41%Q 43%Q 41%Q 42% 45%Q 26% 49%Q 45%Q 41% 51%ATV 36% Environmentally-friendly % 29% 37%aB 32% 34% 36% 30% 35% 30% 32% 32% 31% 38% 30% 34% 40%Ns 30% 32% 31% 32% 35% 30% Enables me to save %DG 14% 15%d 10% 17%D 19%AGhI 9% 13% 12% 13% 22%LMN 7% 11% 9% 14% 16%LN 11% 15%l 15%lN 11% 22%ATV 11% T Qs Doesn't require me to provide my bank account 12%G 13% 10% 10% 15%acd 9% 7% 13%g 15%AFG 13% 11%Q 12%Q 12%Q 15%PQ 11% 8% 3% 13%Q 15%PQ 11% 12% 12% number Other %biT 1% 4%b 4%b 3% 4%i 2% 4%i 2% 4% 5%s 2% 5%s 2% 2% 4% 2% 4% 2% 2% 3% 5%T Sigma % 409% 444% 435% 431% 428% 411% 458% 428% 420% 406% 427% 448% 412% 440% 449% 395% 468% 441% 423% 453% 417% Overlap formulae used. * small base