OUR NSW NATURAL GAS PRICES.

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1 OUR NSW NATURAL GAS PRICES. Schedule of charges from 1 July 2017

2 QUEANBEYAN AND BUNGENDORE REGION The following rates apply from 1 July Accounts issued on or after that date will be charged on a pro-rata basis. 1 Residential Plan Unit Home Supply charge per day first MJ/day /MJ next MJ/day /MJ next 1, MJ/day /MJ thereafter /MJ Industrial and Commercial Plan Unit Business Supply charge per day first MJ/day /MJ next 3, MJ/day /MJ thereafter /MJ

3 3 Miscellaneous fees and charges (Queanbeyan and Bungendore region) 3.1 Account establishment fee $27.82 $ Account establishment fee (eligible concession cardholders) $13.67 $ Collector call fee $42.22 $ Disconnection / reconnection fee $99.23 $ After-hours reconnection $ $ High bill field visit $69.38 $ Late payment fee* $13.67 $ Dishonoured payment* $29.70 $ Special meter read fee (including moving in and moving out of your supply address) 3.10 Network disconnection fee: $19.09 $21.00 residential $ $ business $ $ Network reconnection fee: residential $43.39 $47.73 business $51.50 $ Decommissioning and meter removal: residential $ $ business $1, $1, Meter testing charges: 12 cubic metres $59.44 $ cubic metres $84.95 $ cubic metres $ $ cubic metres $ $ cubic metres $1, $1, Security deposit: residential (refund after residential bills paid on time for one year)* business (refund after business bills paid on time for two years)* 3.15 Request for service (per hour): Up to 1.5 times the average quarterly account Up to 4.5 times the average monthly account business $85.96 $ Payment processing fee (% of payment made by debit or credit card) * not applicable. 0.50% 0.55%

4 SHOALHAVEN REGION The following rates apply from 1 July Accounts issued on or after that date will be charged on a pro-rata basis. 1 Residential Plan Unit Home Supply charge per day Usage rates /MJ Industrial and Commercial Plan Unit Business Supply charge per day first MJ/day /MJ thereafter /MJ

5 3 Miscellaneous fees and charges (Shoalhaven region) 3.1 Account establishment fee $27.82 $ Account establishment fee (eligible concession cardholders) $13.67 $ Collector call fee $42.22 $ Disconnection / reconnection fee $99.23 $ After-hours reconnection $ $ High bill field visit $69.38 $ Late payment fee* $13.67 $ Dishonoured payment* $29.70 $ Special meter read fee (including moving in and moving out of your supply address) $19.09 $ Network disconnection fee: residential $ $ business $ $ Network reconnection fee: residential $43.39 $47.73 business $51.50 $ Decomissioning and meter removal: residential $ $ business $1, $1, Meter testing charges: 12 cubic metres $59.44 $ cubic metres $84.95 $ cubic metres $ $ cubic metres $ $ cubic metres $1, $1, Security deposit: residential (refund after residential bills paid on time for one year)* business (refund after business bills paid on time for two years)* 3.15 Request for service (per hour): Up to 1.5 times the average quarterly account Up to 4.5 times the average monthly account business $85.96 $ Payment processing fee (% of payment made by debit or credit card) 0.50% 0.55% * not applicable.

6 CAPITAL REGION (BOOROWA, GOULBURN, YASS AND YOUNG) The following rates apply from 1 July Accounts issued on or after that date will be charged on a pro-rata basis. 1 Residential Plan Unit Home Supply charge per day first MJ/day /MJ next MJ/day /MJ next MJ/day /MJ next 2, MJ/day /MJ next 10, MJ/day /MJ thereafter /MJ Industrial and Commercial Plan Unit Business Supply charge per day first MJ/day /MJ next MJ/day /MJ next MJ/day /MJ next 2, MJ/day /MJ next 10, MJ/day /MJ thereafter /MJ

7 3 Miscellaneous fees and charges (Capital region) 3.1 Account establishment fee $27.82 $ Account establishment fee (eligible concession cardholders) $13.67 $ Collector call fee $42.22 $ Disconnection / reconnection fee $99.23 $ After-hours reconnection $ $ High bill field visit $69.38 $ Late payment fee* $13.67 $ Dishonoured payment* $29.70 $ Special meter read fee (including moving in and moving out of your supply address) 3.10Network disconnection/reconnection: $17.60 $19.36 temporary permanent 3.11 Decommissioning and meter removal: $ $ $ $ residential $1, $1, business $2, $2, Meter testing charges: 12 cubic metres $59.44 $ cubic metres $84.95 $ cubic metres $ $ cubic metres $ $ cubic metres $1, $1, Security deposit: residential (refund after residential bills paid on time for one year)* business (refund after business bills paid on time for two years)* 3.14 Payment processing fee (% of payment made by debit or credit card) Up to 1.5 times the average quarterly account Up to 4.5 times the average monthly account 0.50% 0.55% * not applicable.

8 actewagl.com.au Customer enquiries Emergencies and faults Electricity Natural gas 24 hours Postal address ActewAGL GPO Box 366 Canberra ACT 2601 Language assistance AL3034 ActewAGL Retail ABN a partnership of AGL ACT Retail Investments Pty Ltd ABN and Icon Retail Investments Limited ABN

STANDARD RETAIL CONTRACT FOR CUSTOMERS IN ACT AND NSW. Effective from 1 December 2017

STANDARD RETAIL CONTRACT FOR CUSTOMERS IN ACT AND NSW. Effective from 1 December 2017 PREAMBLE This contract is about the sale of energy to you as a small customer at your premises. It is a standard retail