HSBC Holdings plc. Overseas Regulatory Announcement

Transcription

1 Hong Kong Exchanges and Clearing Limited and The Stock Exchange of Hong Kong Limited take no responsibility for the contents of this document, make no representation as to its accuracy or completeness and expressly disclaim any liability whatsoever for any loss howsoever arising from or in reliance upon the whole or any part of the contents of this document. HSBC Holdings plc Overseas Regulatory Announcement The attached announcement has been released to the other stock exchanges on which HSBC Holdings plc is listed. The Board of Directors of HSBC Holdings plc as at the date of this announcement are: Douglas Flint, Stuart Gulliver, Phillip Ameen, Kathleen Casey, Safra Catz, Laura Cha, Lord Evans of Weardale, Joachim Faber, Rona Fairhead, Sam Laidlaw, John Lipsky, Rachel Lomax, Iain Mackay, Heidi Miller, Marc Moses, Sir Simon Robertson and Jonathan Symonds. Independent non-executive Director Hong Kong Stock Code: 5 HSBC Holdings plc Registered Office and Group Head Office: 8 Canada Square, London E14 5HQ, United Kingdom Web: Incorporated in England with limited liability. Registered in England: number

2 23 February 2015 HSBC HOLDINGS PLC ANNUAL RESULTS 2014 AUDIO WEBCAST AND CONFERENCE CALL There will be an audio webcast presentation and conference call today for investors and analysts. The speakers will be: Douglas Flint, Group Chairman; Stuart Gulliver, Group Chief Executive; and Iain Mackay, Group Finance Director. A copy of the presentation to investors and analysts is attached and is also available to view and download at Full details of how to access the conference call appear below and details of how to access the webcast can also be found at: Time: (in New York); (in London); and (in Hong Kong). Conference call access numbers: Restrictions may exist when accessing free phone/toll-free numbers using a mobile telephone. Passcode: HSBC Toll Toll-free UK +44 (0) US Hong Kong International +44 (0) Replay access details (available until Monday, 23 March 2015): Passcode: # Toll Toll-free UK US Hong Kong International +44 (0) Note to editors: The HSBC Group HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. The Group serves customers worldwide from over 6,100 offices in 73 countries and territories in Asia, Europe, North and Latin America, and the Middle East and North Africa. With assets of US$2,634bn at 31 December 2014, HSBC is one of the world s largest banking and financial services organisations. ends/all Registered Office and Group Head Office: 8 Canada Square, London E14 5HQ, United Kingdom Web: Incorporated in England with limited liability. Registered number

3 HSBC Holdings plc Annual Results 2014 Presentation to Investors and Analysts

4 Important notice and forward-looking statements Important notice The information set out in this presentation and subsequent discussion does not constitute a public offer for the purposes of any applicable law or an offer to sell or solicitation of any offer to purchase any securities or other financial instruments or any recommendation in respect of such securities or instruments. Forward-looking statements This presentation and subsequent discussion may contain projections, estimates, forecasts, targets, opinions, prospects, results, returns and forward-looking statements with respect to the financial condition, results of operations, capital position and business of the Group (together, forward-looking statements ). Any such forward-looking statements are not a reliable indicator of future performance, as they may involve significant assumptions and subjective judgements which may or may not prove to be correct and there can be no assurance that any of the matters set out in forward-looking statements are attainable, will actually occur or will be realised or are complete or accurate. Forward-looking statements are statements about the future and are inherently uncertain and generally based on stated or implied assumptions. The assumptions may prove to be incorrect and involve known and unknown risks, uncertainties, contingencies and other important factors, many of which are outside the control of the Group. Actual achievements, results, performance or other future events or conditions may differ materially from those stated, implied and/or reflected in any forward-looking statements due to a variety of risks, uncertainties and other factors (including without limitation those which are referable to general market conditions or regulatory changes). Any such forward-looking statements are based on the beliefs, expectations and opinions of the Group at the date the statements are made, and the Group does not assume, and hereby disclaims, any obligation or duty to update them if circumstances or management s beliefs, expectations or opinions should change. For these reasons, recipients should not place reliance on, and are cautioned about relying on, any forward-looking statements. Additional detailed information concerning important factors that could cause actual results to differ materially is available in our 2014 Annual Report and Accounts. This presentation contains non-gaap financial information. The primary non-gaap financial measure we use is adjusted performance which is computed by adjusting reported results for the year-on-year effects of foreign currency translation differences and significant items which distort year-on-year comparisons. Significant items are those items which management and investors would ordinarily identify and consider separately when assessing performance in order to better understand the underlying trends in the business. Reconciliation of non-gaap financial measurements to the most directly comparable measures under GAAP is provided in the reconciliations of non-gaap financial measures supplement available at 2

5 Key messages for 2014 Financial performance Highlights Reported PBT of USD18,680m included fines, settlements, UK customer redress, and associated provisions of USD3,709m 2014 adjusted revenue 1 of USD62,002m and adjusted 2 PBT of USD22,829m broadly unchanged compared with 2013 Adjusted 2 PBT growth in 3 out of 5 regions Adjusted 2 operating expenses increased by USD2,172m driven by Regulatory Programmes and Compliance and inflationary pressures ROE of 7.3%; (ROTE 3 of 8.5%) Reported and Adjusted 2 PBT (USDm) Adjusted 2 PBT broadly unchanged 22,565 18,680 Capital and dividends Strong capital position with a common equity tier one ratio of 10.9% (transitional basis 4 ) and 11.1% (end point basis 4 ) Progressive dividend in 2014 of USD0.50 per ordinary share 5 22,981 22,829 Strategy execution Maintained leadership position in payments and cash management 6 Increased market share in Capital Financing; Awarded Bond and Derivatives House of the year 7 Increased RMB revenue and volumes, benefiting from accelerating global expansion of RMB Global Standards: Continued progress in roll out of Global Standards programme 1. Net operating income before loan impairment charges and other credit risk provisions, excluding currency translation and significant items 2. Excludes currency translation and significant items 3. Return on average tangible equity measures the return attributable to ordinary shareholders, excluding the impairment of goodwill and the movement in the present value of in-force long-term insurance business ( PVIF ) net of tax, divided by the average tangible equity, which is defined as the average ordinary shareholders' equity excluding average goodwill, PVIF and other intangibles, net of deferred tax and net of non-controlling interests 4. On 1 January 2014, CRD IV came into force and capital and RWAs at 31 December 2014 are calculated and presented on the Group s interpretation of final CRD IV legislation and final rules issued by the PRA 5. Total dividends in respect of the year 6. Euromoney Market share: Bloomberg League tables; Bond and Derivatives House of the year: IFR Awards 2014 (416) (4,149) Currency translation and significant items Adjusted 2 PBT Reported 3

6 Annual results 2014 Financial highlights 1 Summary financial highlights, USDbn Better/(worse) 2014 vs 2013 Reported PBT (17)% Adjusted 2 PBT (1)% Key ratios, % KPI Return on average ordinary shareholders equity 9.2% 7.3% 12-15% Return on average tangible equity 11.0% 8.5% n/a Cost efficiency ratio 59.6% 67.3% mid-50s Jaws (adjusted) 3 n/a (5.8%) Positive Advances-to-deposits ratio 72.9% 72.2% < 90% Common equity tier 1 ratio (transitional basis) % 10.9% >10% Common equity tier 1 ratio (end point basis) % 11.1% >10% 1. All figures are reported unless otherwise stated 2. Excludes currency translation and significant items 3. Calculated as percentage growth in adjusted net operating income before loan impairment charges and other credit risk provisions less percentage growth in adjusted operating expenses, 2014 versus On 1 January 2014, CRD IV came into force and capital and RWAs at 31 December 2014 are calculated and presented on the Group s interpretation of final CRD IV legislation and final rules issued by the PRA. At 31 December 2013, capital and RWAs were also estimated based on the Group s interpretation of final CRD IV legislation supplemented by guidance provided by the PRA, as applicable, details of which can be found in the basis of preparation on page 324 of the Annual Report and Accounts

7 Financial overview Reconciliation of Reported to Adjusted 1 PBT USDm Variance 2014 vs 2013 Reported profit before tax 22,565 18,680 (3,885) Includes, Gains / (losses): Currency translation 159 (159) Significant items: Fair value gains / (losses) on own debt (credit spreads only) 2 (1,246) 417 1,663 Effect of acquisitions and disposals 3 2,115 (31) (2,146) Other significant items 4 : Revenue related 594 (1,180) (1,774) Operating expenses related (2,038) (3,355) (1,317) Adjusted profit before tax 22,981 22,829 (152) 1. Excludes currency translation and significant items 2. Fair value movements on our long-term debt designated at fair value resulting from changes in credit spread 3. Gain or loss on disposal or dilution, any associated gain or loss on reclassification or impairment recognised in the year incurred, together with the operating profit or loss of the acquired, disposed of or diluted subsidiaries, associates, joint ventures and businesses (where significant) 4. For a full list, refer to Appendix slide 19 5

8 Profit before tax analysis Summary of quarterly PBT Reported and Adjusted 1 PBT (USDm) Adjusted 1 PBT Analysis 4Q14 vs 4Q13 (USDm) 8,434 1,497 5,637 4,530 6, Adjusted 1 PBT down USD1,425m 5,555 4,609 Revenue 2 excl. FFVA 3 FFVA 3 (263) (69) (2)% 3,964 LICs (192) (18)% 6,937 5,649 5,667 6,720 6,291 6,581 1,731 Regulatory Programmes and Compliance operating expenses (245) (50)% 4,306 2,881 UK Bank levy (204) (23)% (12) (1,137) (342) (736) (1,972) (1,150) Other operating expenses (439) (5)% 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 Associates and JVs (13) (2)% Adjusted 1 PBT Currency translation and significant items Reported PBT (1,425) (33)% 1. Excludes currency translation and significant items 2. Net operating income before loan impairment charges and other credit risk provisions 3. Funding fair value adjustment. For further information refer to page 49 of the Annual Reports and Accounts

9 FY14 vs FY13 Profit before tax analysis Growth in three out of five regions Reported and Adjusted 1 PBT (USDm) Adjusted 1 PBT broadly unchanged 22,565 18, vs 2013 Adjusted 1 PBT Analysis (USDm) Revenue % 2014 vs 2013 Adjusted 1 PBT by region (USDm) Europe Asia North America (396) (9)% 2% 3% LICs 1,763 31% Latin America (326) (50)% 22,981 22,829 Regulatory Programmes and Compliance operating expenses (774) (47)% Middle East and North Africa % 2014 vs 2013 Adjusted 1 PBT by Global business (USDm) RBWM (311) (4)% (416) (4,149) Other operating expenses (1,398) (4)% CMB GB&M (1,094) 1,030 13% (12)% Currency translation and significant items PBT (152) (1)% GPB (162) (18)% Adjusted 1 PBT Reported Other % 1. Excludes currency translation and significant items 2. Net operating income before loan impairment charges and other credit risk provisions 7

10 Revenue analysis Adjusted revenue 1 broadly unchanged, growth in CMB Reported and Adjusted 1 revenue (USDm) 64,645 Adjusted revenue 1 broadly unchanged 2014 vs 2013 Adjusted 1 revenue by Global Business (USDm) Principal RBWM RBWM US run-off portfolio (212) (1)% (569) (28)% 2014 vs 2013 Adjusted 1 revenue by Global Business (USDm) Principal RBWM Personal lending Current accounts, savings and deposits Wealth products USD(212)m 2,791 61,248 CMB 833 5% Other Credit and Lending 61,854 62,002 GB&M excl legacy credit Legacy credit (278) (148) (2)% (101)% CMB Global Trade and Receivables Finance Payments and Cash Management Other 3 USD833m GPB (307) (11)% Markets (754) Currency translation and significant items Adjusted 1 revenue Other 2 Total % -% GB&M excl legacy credit Balance Sheet Management Capital Financing, Principal Investments and other FFVA USD(278)m Reported (500) Net operating income before loan impairment charges and other credit risk provisions excluding the effect of currency translation and significant items 2. Includes intersegment revenue variance of USD(503)m. Refer to footnote 55 on page 110 of the 2014 Annual Report and Accounts 3. Includes Markets products, Insurance and Investments and Other 8

11 Balance sheet analysis Growth in customer lending during 2014 Loans and advances to customers 1 (USDbn) USD56bn increase 4Q14 vs 4Q13 Loans and advances to customers 1 excl. red-inked balances 2 (USDbn) 988 1, Principal RBWM RBWM US run-off portfolio CMB GB&M (5) % (17)% 11% 12% 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 GPB 2 5% Loans and advances to customers excl. 'red-inked' balances 2 'Red-inked' balances 2 Constant currency basis 1 Total 56 7% Customer accounts 1 (USDbn) 1,363 1,351 1,245 1,249 1,271 1,304 1,309 1, Q14 vs 4Q13 Customer accounts 1 excl. red-inked balances 2 (USDbn) RBWM CMB % 7% 1,181 1,176 1,194 1,221 1,221 1,249 1,263 1,296 GB&M 35 15% GPB (7) (7)% 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 Customer accounts excl. 'red-inked' balances 2 'Red-inked' balances 2 Constant currency basis 1 Total 75 6% 1. Comparatives have been retranslated at 31 December 2014 rates. The reported quarterly balances for Loans and advances to customers are as follows: 1Q13 USD926bn; 2Q13 USD938bn; 3Q13 USD977bn; 4Q13 USD992bn; 1Q14 USD1,010bn; 2Q14 USD1,047bn; 3Q14 USD1,029bn. The reported quarterly balances for Customer accounts are as follows: 1Q13 USD1,273bn; 2Q13 USD1,267bn; 3Q13 USD1,318bn; 4Q13 USD1,361bn; 1Q14 USD1,366bn; 2Q14 USD1,416bn; 3Q14 USD1,395bn 2. Red-inked balances refer to a number of corporate overdraft and corresponding deposit positions where clients benefit from net interest arrangements, but where net settlement is not intended to occur. The comparison to 2013 excludes the movement in these red-inked balances which mainly relate to GB&M 9

12 Operating expenses analysis Increased costs from Regulatory Programmes and Compliance and inflationary pressures Reported and adjusted 1 operating expenses (USDm) 38,556 Adjusted 1 operating expenses up USD2,172m 41,249 3, vs 2013 Adjusted 1 operating expenses By major category (USDbn) By Global Business (USDbn) Principal RBWM (1.0) RBWM US run-off portfolio CMB (0.5) GB&M (0.6) GPB 0.1 (7)% 31% (8)% (6)% 5% 2,874 2 Other (0.5) (24)% By drivers (USDbn) 35,682 37,854 Investments and Marketing (0.4) Regulatory Programmes and Compliance Sustainable saves Bank Levy and FSCS (0.3) 1.3 Currency translation and significant items Adjusted 1 operating expenses Reported Marketing New investments Bank Levy and FSCS Remaining cost base Adjusted 1 operating expenses Regulatory Programmes and Compliance Inflation Other (0.8) (1.1) (0.9) 1. Excludes currency translation and significant items 2. Includes intersegment cost variance of USD503m. Refer to footnote 55 on page 110 of the 2014 Annual Report and Accounts 10

13 Loan impairment charges 1 Lower LICs during 2014, primarily in North America, Europe and Latin America partly offset by an increase in Asia Loan impairment charges Geographical regions (USDm) 2, % 0.76% 0.64% 0.44% 0.32% 0.39% 0.27% 0.50% Loan impairment charges / average gross loans and advances to customers 1 (%) 2,000 1,500 1,000 1,024 1,760 1,516 1, ,250 Geographical regions % Europe Asia Middle East and North Africa (0.17) (0.01) North America Latin America Total (500) 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 Latin America Europe North America Asia MENA LICs / Avg Gross L&A 1 LICs 1 Global Businesses % RBWM CMB GB&M GPB 0.08 (0.02) Other Total Note: 1. Loan impairment charges are presented on an adjusted basis and translated at 4Q14 rates. Average gross loans are presented on a constant currency basis. Reported quarterly LICs are as follows: 1Q13 USD1,171m; 2Q13 USD1,945m; 3Q13 USD1,593m; 4Q13 USD1,140m; 1Q14 USD798m; 2Q14 USD1,043m; 3Q14 USD760m 11

14 Where the profit goes Pre-tax variable pay 1 USDbn Group GB&M Pro-forma post-tax profits allocation 12% 15% Total variable pay pool % Variable compensation as a % of pre-tax profit (pre-variable pay) % 53% Proportion of incentive that is deferred (%) Retained earnings / capital 53% Variable pay 4 Dividends net of scrip Growing ordinary dividends 5 USD Per share 1Q Q Q Q Total USDbn of which scrip See Report of the Group Remuneration Committee (page 300 of the 2014 Annual Report and Accounts for further information) 2. Total variable pay includes cash and the element delivered by the award of HSBC shares 3. The percentage of variable pay deferred for 2014 MRT population is 50% 4. Net of tax and portion to be delivered by the award of HSBC shares 5. In respect of the year 6. The board has a policy of quarterly interim dividends with an intended pattern of three equal interim dividends and a variable fourth. It is envisaged that the first interim dividend in respect of 2015 will be USD0.10 per ordinary share 7. Includes fourth interim dividend with scrip estimated at 20% 12

15 31 December 2013 Transitional Unrealised gains arising from revaluation of property and available-for-sale fair value reserve (add-back) 31 December 2013 End point Profit for the period (including regulatory adjustments) Dividends net of scrip 1,2 Exchange differences Corporate lending growth Regulatory change: LGD Floors Management initiatives Other movements 31 December 2014 End point Unrealised gains arising from revaluation of property and available-for-sale fair value reserve (removal) 31 December 2014 Transitional Capital adequacy Movement in common equity tier 1 capital (USDbn) Common equity tier 1 ratio movement (%) CRD IV Yr1 Trans End point 1.0 At 31 December Accounting profit for the period Regulatory adjustments to accounting profit (1.0) (1.0) Dividends net of scrip 1,2 (7.5) (7.5) (0.6) (0.4) (0.2) 10.9 Management initiatives: Legacy reduction and run-off Exchange differences (8.4) (8.4) Other movements At 31 December (0.6) (0.4) Movement in risk-weighted assets (CRD IV end point) (USDbn) Total At 31 December ,214.9 Corporate Lending Growth 64.8 Regulatory change: LGD Floors 38.6 Management initiatives: (66.3) Legacy reduction and run-off (43.0) Portfolio and entity disposals (5.2) RWA initiatives (18.1) Exchange differences (33.6) Other movements 1.4 At 31 December , This includes dividends on ordinary shares, quarterly dividends on preference shares and coupons on capital securities, classified as equity 2. This includes the 2014 fourth interim dividend net of planned scrip 13

16 Future Regulatory Capital Developments Required common equity tier 1 ratio, % 11.1% CET1 ratio at 31 Dec 2014 (end-point) Regulatory uncertainty We exceed known, quantifiable, CET1 regulatory requirements on an end point basis (10.6%) Inherent uncertainty will be a continuing feature of the regulatory capital framework, particularly due to timevarying elements CCB+G-SII Countercyclical Capital Buffer (CCyB) Hong Kong CCyB rate of 0.625% from January 2016, possibly up to 2.5% over time Pillar 2A (56% CET1) Impact on Group weighted average CCyB rate is currently estimated as not significant Pillar 2, including the PRA buffer 3 CET1 CRD IV minimum 4.5 Potential for Sectoral Capital Requirements Proposals for a revised RWA framework and related capital floors under consultation 2019 end point 1. The Capital Conservation Buffer (CCB) will be 2.5%. The Countercyclical Capital Buffer (CCyB) is currently 0% and is dependent on the buffer rates set by regulators applicable at the time. The G-SII buffer rate is still to be confirmed by the PRA we currently assume a 2.5% G-SII buffer. The Systemic Risk Buffer has not yet been set it is to be applied to the ring fenced bank from January 2019; if applied at the group level, we expect the higher of the G-SII and Systemic Risk buffer to apply. Sectoral Capital Requirements (SCR) are currently not deployed in the UK. The requirements for G-SII, SCR and CCyB are subject to change, dependent on circumstances at the time 2. Pillar 2A guidance is a point in time assessment of the amount of capital the PRA consider the bank should hold, to meet the overall financial adequacy rule and is subject to change, pending periodic assessment and supervisory review process; Individual Capital Guidance ( ICG ) was recently revised and a total Pillar 2A of 2% of RWAs is in effect from February 2015, of which 1.1% (56% of total P2A) is to be met with CET1 capital 3. As per CP1/15 (under consultation), to the extent there is duplication of risks being covered, the PRA buffer would be offset by some of the CRD IV buffers namely, the G-SII and CCB. The risk management and governance scalar, if implemented and where applicable, would not be allowed to offset 14

17 Development of shareholders equity and ROE Capital build-up due to increasing CET1 requirement Ordinary shareholders equity USDbn Group RoRWA, % Ordinary shareholders equity 1 Non-controlling interests, deductions and regulatory adjustments Regulatory capital Reported Adjusted Reported ROE and equivalent ROTE 5, % ROE ROTE Adjusted ex run-off Common equity Tier 1 ratio (end point basis) n/a 9.5% 10.9% 11.1% 1. Ordinary shareholders equity as at 31 December is defined as Shareholders equity per the Balance Sheet less Preference Share premium and Other Equity Instruments is presented on a Basel I basis and represents Tier 1 Capital. Included within Non-controlling interests, deductions and regulatory adjustments are Innovative tier 1 securities and Preference shares 3. RoRWAs calculated using adjusted PBT and average RWAs excluding currency translation and significant items 4. Includes GB&M Legacy Credit, US CML and Other run-off portfolio 5. Return on average tangible equity measures the return attributable to ordinary shareholders, excluding the impairment of goodwill and the movement in the present value of in-force long-term insurance business ( PVIF ) net of tax, divided by the average tangible equity, which is defined as the average ordinary shareholders' equity excluding average goodwill, PVIF and other intangibles, net of deferred tax and net of non-controlling interests 15

18 Revised Group financial targets Updated in light of significant changes in operating environment Rebase ROE target to new operating environment, % Revised Group financial targets 2011 ROE target ROE >10% Increase to CET1 1 requirement ( ) Jaws Positive (adjusted 2 ) Increase in Regulatory Programmes and Compliance (0.6) Dividend Progressive 3 Increase in Bank levy (0.3) Time frame Medium-term ROE target in new operating environment >10% ROE target modelled on the basis of 12-13% CET1 ratio (end point basis) 1. Modelled on a CET1 ratio of 12-13% on an end point basis 2. Excludes currency translation and significant items 3. Progression of dividends should be consistent with the growth of the overall profitability of the Group and is predicated on the ability to meet all capital requirements in a timely manner 16

19 Strategic priorities Grow business and dividends Capitalise on unrivalled global platform Leadership position in Trade Finance, Payments and Cash Management, Foreign Exchange RMB internationalisation Revenue growth through international connectivity Geographic priorities Home markets Hong Kong and UK Greater China / Pearl River Delta Cities-led growth (among others Germany, US) Turnaround of Latin America, Turkey and US Collaboration across Global Businesses Legacy run off and asset optimisation in Global Businesses ROE Jaws Target (medium term) > 10% Positive (adjusted 1 ) Implement global standards Streamline the organisation Continue to invest in global compliance build-out Continue to roll out Global Standards Leverage as competitive advantage Streamline processes and procedures to fund investments in growth, regulatory programmes and compliance and offset inflation Optimise end-to-end processes Streamline IT infrastructure and applications Simplify organisation Deliver an adjusted cost run rate by 2017, which is consistent with 2014 Dividend Progressive 2 Modelled on 12-13% CET1 (end point basis) 1. Excludes currency translation and significant items 2. Progression of dividends should be consistent with the growth of the overall profitability of the Group and is predicated on the ability to meet all capital requirements in a timely manner 17

20 Appendix

21 Appendix Other significant items 1 excluded from adjusted profit before tax USDm For the year-ending 31 December 1. Adjusted profit before tax also excludes currency translation, the effect of acquisitions, disposals and reclassifications, and FVOD 2. In the first quarter of 2013 the private banking operations of HSBC Private Bank Holdings (Suisse) SA in Monaco were classified as held for sale. At this time, a loss on reclassification to held for sale was recognised following a write down in the value of goodwill allocated to the operation. Following a strategic review we decided to retain the operation, and the assets and liabilities of the business were reclassified to the relevant balance sheet categories, however the loss on reclassification was not reversed Includes the following significant items (reported basis): Revenue Restructuring and repositioning: Net gain on completion of Ping An disposal FX gains relating to the sterling debt issued by HSBC Holdings Write-off of allocated goodwill relating to GPB Monaco business 2 (279) - Loss on early termination of cash flow hedges in the US run-off portfolio (199) - Loss on sale of an HFC Bank UK secured loan portfolio (146) - Loss on sale of non-real estate secured accounts in the US (271) - (Loss) / gain on sale of several tranches of real estate secured accounts in the US (123) 168 Gain on sale of shareholding in Bank of Shanghai Impairment of our investment in Industrial Bank - (271) Volatility: Debit valuation adjustment on derivative contracts 106 (332) Fair value movements on non-qualifying hedges 511 (541) Customer redress: Provisions arising from the ongoing review of compliance with the Consumer Credit Act in the UK - (632) 594 (1,180) Operating expenses Restructuring and repositioning: Restructuring and other related costs (483) (278) Customer redress and litigation-related charges: Charge in relation to the settlement agreement with Federal Housing Finance Authority - (550) Settlements and provisions in connection with foreign exchange investigations - (1,187) UK customer redress programmes (1,235) (1,275) Regulatory provisions in GPB (352) (65) US customer remediation provisions relating to CRS (100) - Madoff-related litigation costs (298) - Other: Accounting gain arising from change in basis of delivering ill-health benefits in the UK (2,038) (3,355) 19

22 Appendix Consolidated Income Statement 1 USDm For the year-ending 31 December Net interest income 35,539 34,705 Net fee income 16,434 15,957 Net trading income 8,690 6,760 Net income from financial instruments designated at fair value 768 2,473 Gains less losses from financial investments 2,012 1,335 Dividend income Net insurance premium income 11,940 11,921 Other operating income 2,632 1,131 Total operating income 78,337 74,593 Net insurance claims and benefits paid and movements in liabilities to policyholders (13,692) (13,345) Net operating income before loan impairment charges and other credit risk provisions 64,645 61,248 Loan impairment charges and other credit risk provisions (5,849) (3,851) Net operating income 58,796 57,397 Total operating expenses (38,556) (41,249) Operating profit 20,240 16,148 Share of profit in associates and joint ventures 2,325 2,532 Profit before tax 22,565 18,680 Note: 1. Reported basis 20

23 Appendix Consolidated Balance Sheet 1 USDm As at 31 December Assets Cash and balances at central banks 166, ,957 Trading assets 303, ,193 Financial assets designated at fair value 38,430 29,037 Derivatives 282, ,008 Loans and advances to banks 120, ,149 Loans and advances to customers 992, ,660 Reverse repurchase agreements non trading 179, ,713 Financial investments 425, ,467 Other assets 163, ,955 Total Assets 2,671,318 2,634,139 Liabilities Deposits by banks 86,507 77,426 Customer accounts 1,361,297 1,350,642 Repurchase agreements non trading 164, ,432 Trading liabilities 207, ,572 Financial liabilities designated at fair value 89,084 76,153 Derivatives 274, ,669 Debt securities in issue 104,080 95,947 Liabilities under insurance contracts 74,181 73,861 Other liabilities 120, ,459 Total liabilities 2,480,859 2,434,161 Equity Total shareholders equity 181, ,447 Non-controlling interests 8,588 9,531 Total equity 190, ,978 Total equity and liabilities 2,671,318 2,634,139 Note: 1. Reported basis 21

24 Issued by HSBC Holdings plc Group Investor Relations 8 Canada Square London E14 5HQ United Kingdom Telephone: Cover images: HSBC then and now It is 150 years since HSBC was founded in Hong Kong to finance trade between Asia and Europe. Much has changed since then, as our cover photos demonstrate. The left photo shows Hong Kong harbour, with the HSBC office (extreme left) a few years after it was established in The right image shows the harbour today, with the HSBC building fifth from left (partially hidden). Hong Kong has been transformed both physically and economically, from trading outpost to international financial centre. HSBC has mirrored Hong Kong s rise to global prominence, growing from a small regional trading bank into one of the world s largest banking and financial services organisations today. HSBC s Hong Kong office is still at 1 Queen s Road Central, as it was in The current HSBC building is the fourth to occupy the site, but the values on which the bank was founded remain the same. HSBC still aims to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and helping people to fulfil their hopes and realise their ambitions. We are proud to have served our customers with distinction for 150 years. Photographs: (left) HSBC Archives; (right) Matthew Mawson Cover designed by Creative Conduct Ltd, London. 02/15