Knowledge Sharing at Phillips 66. Wiki Summer Intern Challenge

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1 Knowledge Sharing at Phillips 66. Wiki Summer Intern Challenge APQC Annual Conference May 2, 2013 Houston, TX

2 Cautionary Statement FOR THE PURPOSES OF THE SAFE HARBOR PROVISIONS OF THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 This presentation contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are intended to be covered by the safe harbors created thereby. Words and phrases such as is anticipated, is estimated, is expected, is planned, is scheduled, is targeted, believes, intends, objectives, projects, strategies and similar expressions are used to identify such forward-looking statements. However, the absence of these words does not mean that a statement is not forwardlooking. Forward-looking statements relating to Phillips 66 s operations (including joint venture operations) are based on management s expectations, estimates and projections about the company, its interests and the energy industry in general on the date this presentation was prepared. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecast in such forward-looking statements. Factors that could cause actual results or events to differ materially from those described in the forward-looking statements include fluctuations in crude oil, NGL, and natural gas prices, refining and marketing margins and margins for our chemicals business; unexpected changes in costs for constructing, modifying or operating our facilities; unexpected difficulties in manufacturing, refining or transporting our products; lack of, or disruptions in, adequate and reliable transportation for our crude oil, natural gas, NGL, and refined products; potential liability for remedial actions, including removal and reclamation obligations, under environmental regulations; potential liability resulting from litigation; limited access to capital or significantly higher cost of capital related to illiquidity or uncertainty in the domestic or international financial markets; and other economic, business, competitive and/or regulatory factors affecting Phillips 66 s businesses generally as set forth in our filings with the Securities and Exchange Commission, including our Form 10 Registration Statement. Phillips 66 is under no obligation (and expressly disclaims any such obligation) to update or alter its forwardlooking statements, whether as a result of new information, future events or otherwise.

3 Today s conversation We Are Phillips 66! KS architecture/ how pieces fit Challenge framework Engagement strategies Unintended Success Why it works 3

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5 Leading Downstream Energy Company Manufactures energy used by businesses and people everyday Global operations Headquartered in Houston, Texas Listed on the NYSE as PSX Fortune 10 company 2011 earnings of $4.8 billion More than $45 billion in assets * Approximately 14,000 employees 2011 Net Income by Segment ** Chemicals 14% Midstream 8% Refining and Marketing 78% *As of June 30, **Excludes Corporate and Other. 5 5

6 Phillips 66 Manufactures Energy Refining and Marketing Midstream Chemicals Refines, markets and transports petroleum products such as gasoline, diesel, jet fuel and lubricants. 15 refineries with total crude oil processing capacity of 2.2 million barrels per day Gathers and processes natural gas and natural gas liquids for powering businesses, heating homes, cooking and electricity. 50 percent equity investment in DCP Midstream Manufactures chemicals found in cars, electronics, pharmaceuticals and plastics. 50 percent equity investment in Chevron Phillips Chemical Company 6

7 Worldwide operations 7

8 Marketing, Specialties and Other Fuel and Lubricant Marketing Specialty Products Licensing Proprietary technologies E-Gas TM SeRT TM 8

9 Award Winning Knowledge Sharing 2009, 2010, 2011, Most Admired Knowledge Enterprise 2010 SPIRIT of Performance Knowledge Sharing & Business Partners 2011 New Edge in Knowledge published

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11 Web-based encyclopedia. Employees distill data and experience into re-usable insights What we know about what we know and why we know it. Wiki-fied content -- a simple evolution from data to information to knowledge to insight to wisdom. 11

12 Inspiration Presentation at Colorado School of Mines (2011) Natural curiosity of students 12

13 Challenge Framework 13

14 Challenge Framework Create an article Tag to Intern Challenge Category KSLT judges based on How-to articles/guidelines/applying the knowledge Technical/non-general explanations of specialized area of expertise General/background/historical Knowledge Strong appeal, visually and content wise Judges selected a winner and buddy (runners up optional) 40+ entries in 2011 (ConocoPhillips) 12 entries in 2012 (Phillips 66) 14

15 Engagement Strategies Company publications Training webinars (optional) Partner with University Recruiting Presentations at intern welcome and farewell events Make it global Factoid: 160 U.S.-based Interns each year 15

16 Unintended Success Alaska to Houston a long-distance buddy Intern - Alaska Leader of Facility Optimization - Houston 16

17 Prizes And the winners are! Intern awarded ipad Buddy recevied $250 Gift Card 17

18 Why it works Capitalizes on natural curiosity of interns Provides a way to deepen learning Leaves footprints for others to follow Hooks people who may not be comfortable with a wiki 18

19 Questions? 19