Key Features of the Gartmore Global ISA.

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1 The following information explains the Key Features of the Gartmore Global ISA. This is a unit trust based investment which is available to lump sum investors and/or regular savers. These Key Features should be read in conjunction with the respective Terms and Conditions, contained separately in this brochure.if you would like more information,please contact your financial adviser, or, alternatively, call our Investor HelpLine free on You can also contact us via helpline@gartmore.com;or through our website: Aims of the Gartmore Global ISA. To offer income or capital growth, or a combination of the two, by investing in unit trusts which invest in UK and overseas stock markets and cash investments. To offer investment flexibility with a choice of fifteen funds so that you can create your own portfolio of funds,which you can switch at any time at your discretion (subject to ISA regulations).alternatively, we can decide the mix of stock markets for you through our managed fund, the Gartmore Global Growth Fund. To provide a wide choice of funds prioritising income or growth and enabling you to diversify your investment to spread your risk and benefit from the growth potential in both overseas stock markets as well as the UK. To offer an investment which enables you to take advantage of the income and capital gains tax concessions currently available. Aims of each Gartmore Global ISA unit trust. Below is a description of each fund s investment objective. Please refer to the earlier section on the Gartmore Global ISA Funds or the Scheme Particulars (a document which can be obtained from Gartmore on request) for each fund s investment objective and investment policy. Income. Gartmore CashTrust aims to provide a high level of income by depositing investors money in the London money markets. Gartmore Corporate Bond Fund aims to provide a high income by investing in bonds, convertible bonds, preference shares and Government securities. Gartmore High Yield Corporate Bond Fund aims to provide a high level of income by investing in bonds with various credit ratings and other securities. Gartmore UK Growth and Income Fund aims to provide a reasonable level of income together with the prospect of growth in income and capital by investing in a broad spread of UK ordinary shares and related investments.the income yield should be approximately 110% of the FTSE All-Share Index. Gartmore UK Income Fund aims to provide an above average initial income and the prospect of rising income payments together with a measure of capital growth over the long term. The gross income yield of this Fund should be approximately 1.25 times that of the FTSE All-Share Index. Managed. Gartmore Global Growth Fund aims to provide long-term capital growth by investing in mostly UK and European equities, although investments may be made in other securities and markets. Gartmore Global Utilities Fund aims to provide a reasonable level of income together with long-term capital growth from investments in the UK and international utilities sector. At least 50% of the portfolio will always be invested in UK and EU equities. UK Growth. Gartmore UK Growth Fund aims to provide capital growth by investing mainly in small and medium sized companies.the Fund has a minimal level of income. Gartmore UK & Irish Smaller Companies Fund - aims to provide capital growth, with scope for income growth, by investing mainly in UK securities. The Fund will not seek to invest in the 350 largest UK companies, but may invest in the securities of overseas companies. Gartmore UK Selected Opportunities Fund aims to maximise capital growth by investing in UK equities (usually at least 70% is held in blue chip stocks). Gartmore UK Smaller Companies Fund aims to provide above average capital growth by investing in shares of smaller quoted companies.the income yield should be approximately equal to that of the FTSE All-Share Index. International Growth. For the following funds, income is likely to be minimal: Gartmore American Smaller Companies Fund aims to achieve long-term, above average capital growth by investing in smaller US companies. Gartmore European Selected Opportunities Fund aims to achieve the highest possible capital growth from a portfolio of European equities (usually at least 50% is held in blue chip stocks). Gartmore Japanese Growth Fund aims to provide long-term capital growth by investing in Japanese companies quoted on the Tokyo Stock Exchange. Gartmore Pacific Growth Fund aims to achieve long-term capital growth by investing in the shares and other related securities of companies in the Pacific Basin and Far East, but excluding Japan. Your investment. For a full explanation of ISAs and how they work, please see the section: What are the product characteristics of an ISA. later in this document. The minimum investment amount for the Gartmore Global ISA is a lump Key Features of the Gartmore Global ISA. sum of 3,000 or a regular savings amount of 100 per month. The Gartmore Global ISA offers you a Maxi ISA which allows you to invest up to 7,000 from 6th April 1999 to 5th April All of this can be in stocks and shares based funds, or you can hold up to 3,000 of the 7,000 limit in the Gartmore CashTrust. In subsequent tax years, you can invest up to 5,000 - either all in stocks and shares funds or up to 1,000 of the 5,000 limit in the CashTrust.You can invest more in the ISA through the CashTrust if the money has come from a maturing TESSA (please see the section entitled What about TESSAs? ). Please bear in mind that the minimum total investment level in the Maxi Gartmore Global ISA is 3,000. The Gartmore Global ISA also allows you to invest in a Mini ISA instead of a Maxi ISA. This must be a lump sum of 3,000 only in stocks and shares funds, or a minimum regular monthly saving of 100 with a maximum of 3,000 per tax year. You cannot invest in the CashTrust as a Mini ISA. Gartmore does not offer a Life Insurance ISA either as part of a Maxi or Mini ISA. You can make a withdrawal from your ISA (minimum 250) at any time as long as it does not reduce the value of the ISA to below 1,000.You can also top up your investment (minimum 250) as long as you do not exceed the maximum ISA limits. You can transfer ISAs held with other ISA Managers into the Gartmore Global ISA. Please note that you are only allowed to take out one new Maxi ISA per tax year or one of each type of Mini ISA per tax year. You can switch between stocks and shares funds within the Gartmore Global ISA at any time. You cannot, however, switch from the CashTrust into the stocks and shares funds or switch from stocks and shares funds into the CashTrust. Risk factors. You should consider your preferred risk/reward profile when choosing a unit trust within an ISA.There are risk factors which you should be aware of before making your investment decision: The value of your ISA investment and the income from it may fall as well as rise and you may not get back your original investment. There will be a difference between the buying and selling price of your investment because of the stock market costs incurred when the Fund Manager buys and sells investments for the funds and because of the initial charge. If you choose to invest in funds which invest in overseas stock markets you should note that changes in the rates of exchange between currencies may also cause the value of your ISA investment to rise or fall. Funds which specialise in a particular region or market sector are more risky than those which hold a very broad spread of investments. The favourable tax treatment for ISAs may not be maintained (although it has been guaranteed to run for ten years by the Government). The value of any tax relief depends on your own personal circumstances. If you are unsure about your tax position you should consider obtaining professional advice before investing. The level of yield is subject to fluctuation and is not guaranteed. The income from your investment may fall as well as rise in money terms. If you have any doubt whether this product is suitable for you and you wish to obtain personal advice, please contact an independent financial adviser. Risks affecting specific funds. Less developed markets These are known as emerging markets (for example, Thailand, Korea,Taiwan and Malaysia).They may suffer from liquidity problems (such as difficulties with dealing, settlement and custody practices) and can be very volatile. This means that it can sometimes be difficult for the Fund Manager to sell certain shares the Fund may be holding.therefore, these types of investments carry more risk.within the Gartmore Global ISA, Gartmore unit trusts which can hold investments in some emerging markets are the Gartmore European Selected Opportunities Fund, the Gartmore Global Growth Fund, the Gartmore Global Utilities Fund, and the Gartmore Pacific Growth Fund. Smaller companies These are less liquid than larger companies, which means that fluctuations in price may be greater than for larger companies. The Gartmore American Emerging Growth Fund, the Gartmore UK Growth Fund, the Gartmore UK & Irish Smaller Companies Fund, and the Gartmore UK Smaller Companies Fund can invest predominately in smaller companies. For the Gartmore Corporate Bond Fund, the Gartmore High Yield Corporate Bond Fund, the Gartmore UK Growth and Income Fund and the Gartmore UK Income Fund, the annual management fee is currently charged to the capital of the fund. This may accordingly restrict capital growth. In the case of the Gartmore Corporate Bond Fund and the Gartmore High Yield Corporate Bond Fund, higher yielding bonds with lower credit ratings may have an increased risk of capital erosion than lower yielding bonds. What are the product characteristics of the Gartmore Global ISA? To help you fully understand your ISA investment we have set out below some important information relating to an investment in the Gartmore Global ISA. If you have any further questions please contact your adviser or, alternatively, call our Investor HelpLine free on

2 What is an ISA? An ISA has one very simple advantage over many other forms of savings and investment: it is tax free. Up to 7,000 in the 1999/2000 tax year can be invested (more if money is coming from an eligible maturing TESSA), with any interest or dividends received being free from income tax and any appreciation in the value of your investments being free from capital gains tax. ISAs are simply a form of tax free shelter in which you can place your investments. Interest distributions (such as are received by the CashTrust) are net of a 20% income tax credit which is fully reclaimable for ISA investors.a 10% tax credit paid on all dividend distributions (received by stocks and shares funds) may be reclaimed up to 5th April 2004, after which it is not reclaimable. It will not be possible to reclaim any tax credit attaching to a foreign income dividend or of any equalisation distributed as income. Gartmore will make all the necessary arrangements with regard to the collection of tax credits on your behalf. How do ISAs work? ISAs can consist of one or more of three components: Stocks and Shares component - such as unit trusts, investment trusts, OEICs, company shares, gilts and corporate bonds. Cash component - which can be bank or building society deposits, National Savings and cash unit trusts. Insurance component - which will consist of certain types of Life policy. This is what can be offered by an ISA. In practice it is likely that most providers will offer one or two of the three components. The Gartmore Global ISA excludes the Insurance component and the following descriptions refer purely to ISAs which include only a Stocks and Shares and/or Cash component. Maxi and Mini ISAs In addition to the three components that could be available within an ISA, there are two major types of ISA available, both of which are offered by Gartmore - the Maxi and the Mini ISA. The Maxi ISA allows you to select from all the components offered by a single provider. If an investor chooses to invest in a Maxi ISA, he or she cannot open another Maxi or Mini ISA, that tax year. The maximum investment level for all Maxi ISAs is 7,000 for the tax year 1999/2000.Thereafter the maximum investment level is 5,000 per tax year. You can place all of this in the Stocks and Shares component of the ISA, or you can place up to 3,000 in the Cash component for the tax year 1999/2000 ( 1,000 thereafter).additional money may be placed in the Cash component of the ISA if it is from a maturing TESSA (see next section). A Mini ISA works differently, letting you spread your money in the different components across different providers. For instance, you can take out Stocks and Shares Mini ISA with one provider, and a Cash Mini ISA with another. If applying for a Mini ISA the maximum levels are: 3,000 per tax year in a Stocks and Shares Mini ISA; 3,000 in the 1999/2000 tax year ( 1,000 thereafter) in a Cash Mini ISA. You can place additional money in a Cash Mini ISA if it is from a maturing TESSA (see next section); 1,000 per tax year in an Insurance Mini ISA. What about TESSAs? If you have a maturing TESSA you may subscribe up to the capital amount deposited in the TESSA (excluding any interest it has earned) into the Cash component of an ISA. This must be carried out within 6 months of the TESSA maturity date and such money does not count towards the ISA subscription limits. If your TESSA matured before 6th April 1999 you cannot make use of this method of investing if you have already opened a further TESSA, but you will be able to do so when the further TESSA matures.to take advantage of this facility you must provide a maturity certificate from your TESSA manager. What are CAT -Marked ISAs? The Government has set certain guidelines for ISAs to meet in order to qualify for a CAT-mark,covering Charges,Access and Terms of the ISA.The Charges limits vary depending on the investment type; Access and Terms refer to investors being able to get their money back without penalty or other restrictions, and being able to invest relatively low minimum investment amounts. Specialist investment funds tend to be relatively expensive to run and often need to make provision to remunerate a financial adviser after an investor seeks advice. The Gartmore Global ISA will not seek a CAT-mark, as is likely to be the case for the majority of funds available through Stocks and Shares ISAs. What is the Gartmore Global ISA? The Gartmore Global ISA is a tax efficient way of investing in one or more of our unit trusts. Most of the Gartmore unit trusts are designed to offer an easy way for an individual to make stock market investments (with the exception of the CashTrust which invests in money markets). Instead of you buying shares in individual companies, your money is pooled and divided into units. These units represent the proportion of the fund you own.a professional fund manager then makes the decisions about which shares to buy or sell with all the money available. The Gartmore Global ISA operates as a Maxi ISA with Stocks and Shares and Cash components, and a Mini ISA as a Stocks and Shares component only.the earlier section: Your investment explains the investment options for the Global ISA, when held as a Maxi or as a Mini ISA. Do I have to keep my investment for a specified period of time? There is no specified term for an ISA investment and you can sell all or part of your Gartmore Global ISA holding at any time without any withdrawal penalty. How do I invest in the Gartmore Global ISA? To invest in the Gartmore Global ISA,complete the application form and direct debit instruction (for regular savers) which are included in this brochure.the application form must be completed in full before we can open your ISA. It should then be sent to us, together with your cheque made payable to Gartmore Fund Managers Limited.After we receive your application form, the price at which you invest in any underlying fund is determined at the next valuation point.any adult aged 18 or over and ordinarily resident in the UK is entitled to invest in an ISA. How do I know that you have invested my money? We acknowledge receipt of your investment by sending you a contract note as soon as we have invested your money.the contract note provides you with all the information you need to know about your investment for example, the amount invested, the number of units purchased and the name of the fund.we do not issue unit trust certificates. What happens if I change my mind about investing? The Financial Services (Non-Life Cancellation) Rules 1997 enable investors, under certain circumstances, to cancel their ISA investment. A cancellation notice is enclosed with your contract note. If you wish to cancel your investment you will need to sign and date the cancellation notice and return it to us within 14 days.we will then return your money. However, as we will have already invested it, the amount we return will be minus any fall (if any) in the price of units in your chosen fund(s). How do I sell or transfer out of my ISA investment? To sell any or all of your ISA investment you must notify us in writing.as soon as we receive your written instruction we will sell your units and confirm the details of the transaction to you by sending you a contract note together with the proceeds of the sale (within four business days). If you are a regular saver you will need to cancel your direct debit instruction with your bank, as well as sending us a written instruction. You may also transfer your ISA to another ISA Manager. Upon receipt of your written instructions, we will sell your units and transfer the cash proceeds to your new ISA Manager by cheque. Can my partner invest in a ISA? Couples are able to maximise the tax free concessions offered by ISA investment by investing a maximum of 14,000 for the 1999/2000 tax year (more if eligible TESSA money can be invested).two ISA plans must be opened each in the sole name of each partner. How can I check the progress of my ISA investment? You will receive a Managers Report every six months for each unit trust in your ISA.This report will provide detailed information about the unit trust you have invested in and its performance. In addition, the estimated annual gross distribution yield and the prices of the unit trusts in which your ISA invests are published daily in the Financial Times and the Daily Telegraph. Our prices are also available on the Internet at the Gartmore web site: How do I value my ISA? You will receive two ISA valuation statements each year. If you would like a statement at any other time you can call our Investor HelpLine free on Our Investor Services staff will be able to provide you with an ISA valuation over the telephone. Types of units. Most investments held within unit trusts generate income payments.within the Gartmore Global ISA,these income payments are either accumulated or paid out. With the exception of the Gartmore European Selected Opportunities Fund, and the CashTrust (which offer accumulation units only, where all income is accumulated within the fund) the other funds in the Gartmore Global ISA offer both accumulation and distribution (income) units. If you choose not to receive income it will automatically be invested in accumulation units. Tax credits claimed on your behalf by the ISA manager will be reinvested in more accumulation units. For funds with distribution units, income will be paid out on the relevant distribution dates, either direct to your bank account via the BACS system, or by cheque. Who should I contact if I have a complaint? If you have a query, or wish to complain about any aspect of the advice or service you receive, please contact your usual adviser first. If you do not wish to do this or have a general query about your investment, please contact our Administration Helpline on If you would like to make a formal complaint, please write to Mr P Nolan, Complaints Officer, Gartmore Fund Managers Limited, Gartmore House, 8 Fenchurch Place, London EC3M 4PH, giving full details of your complaint. If you are still dissatisfied, you can then refer your complaint to the Investment Ombudsman or the Personal Investment Authority Ombudsman Bureau. We can let you know your rights at any time. Making a complaint will not affect your right to take legal proceedings.

3 How will charges and expenses affect my investment? Each unit trust quotes two prices: one for buying units and one for selling units.the difference between the two prices is known as the spread. There is no ISA charge for opening a Gartmore Global ISA; instead the charges are taken from the underlying unit trust in which you invest.the initial charge of 5.25% (3.62% for the Corporate Bond Fund, High Yield Corporate Bond Fund and zero for the CashTrust) is taken from the subscription into each unit trust and is included within the spread.there is an annual management charge of 1.5% for each fund, except the Gartmore Corporate Bond Fund, which makes an annual ISA charge of 0.5% (plus VAT) plus a 0.5% underlying unit trust charge, the High Yield Corporate Bond Fund, which makes an annual ISA charge of 0.25% (plus VAT) plus a 0.75% underlying unit trust charge, and the CashTrust which has a 0.5% annual management charge only. The charge is taken monthly from the income received by the fund, with the exception of the Gartmore Corporate Bond Fund, the Gartmore High Yield Corporate Bond Fund, the Gartmore UK Growth and Income Fund and the Gartmore UK Income Fund,which currently take the charge from the capital of the fund.the annual ISA charge for the Gartmore Corporate Bond Fund will be taken following receipt of the distribution on 28th February and 31st August at the rate of 0.25% (plus VAT) of the value of the ISA.The annual ISA charge for the Gartmore High Yield Corporate Bond Fund will be taken following receipt of the distribution on 15th March and 15th September at the rate of 0.125% (plus VAT) of the value of the ISA. There are other expenses taken from the fund covering registration fees, trustee fees, custody charges, etc.there is no additional charge other than the spread if you make a withdrawal or if you close your ISA. To illustrate the effect of charges and expenses,we have based our calculations on an example investment of 4,500 in the Gartmore European Selected Opportunities Fund (which offers accumulation units only) and the Gartmore Corporate Bond Fund (where you can choose distribution units), and a 3,000 investment in the Gartmore CashTrust (which offers accumulation units only). We have assumed an annual growth rate of 7.0% (5% for the CashTrust). Example: A Global ISA investment into the Gartmore European Selected Opportunities Fund (a fund which accumulates income). Annual and administration At end Initial spread 5.87% charges 1.69% What you might of year Investment to date Effect of deductions to date get back 1 4, , , , ,810 7,030 The last line in the table shows that over 10 years the effect of the total charges and expenses could amount to 1,810. Putting it another way, this would have the same effect as bringing down investment growth from 7.0% a year to 4.5% a year. Annual and administration At end Initial spread 3.5% charges 1.33% Income What you might of year Investment to date Effect of deductions to date get back 1 4, , , ,250 4, ,060 2,490 4,240 The last line in the table shows that over 10 years the effect of the total charges and expenses could amount to 1,060. Putting it another way, this would have the same effect as bringing down investment growth from 7.0% a year to 5.2% a year. Example:A Global ISA investment into the Gartmore CashTrust (a fund which accumulates income). Annual and administration At end Initial spread 0% charges 0.61% What you might of year Investment to date Effect of deductions to date get back 1 3, , , , ,590 The last line in the table shows that over 10 years the effect of the total charges and expenses could amount to 289. Putting it another way, this would have the same effect as bringing down investment growth from 5.0% a year to 4.3% a year. Should you invest in a fund other than the Gartmore European Selected Opportunities Fund or the Gartmore CashTrust, different charges might apply. To give you an idea of how the small variations in charges and expenses on the other funds in the Gartmore Global ISA could affect returns, the table below outlines the reduction in the rates of return from 7.0% per annum after taking account of charges. Gartmore Fund Reduction in growth rate from 7.0% to: American Smaller Companies Fund 4.3% Global Growth Fund 4.5% Global Utilities Fund 4.5% High Yield Corporate Bond Fund 5.0%* Japanese Growth Fund 4.4% Pacific Growth Fund 4.2% UK Growth Fund 4.5% UK Growth and Income Fund 4.6% UK & Irish Smaller Companies Fund 4.6% UK Income Fund 4.5% UK Selected Opportunities Fund 4.6% UK Smaller Companies Fund 4.4% For all funds, except for the Gartmore CashTrust and the Gartmore European Selected Opportunities Fund, lump sum investors may choose to receive income instead of having it accumulated.in all cases,the effective growth rate, after allowing for charges and expenses, would be lower than if the income had been accumulated. For the purposes of these tables the charges and expenses applicable to the funds were calculated as at 1st February 1999 (*except the High Yield Corporate Bond Fund which is estimated as at 18/5/99).These figures are not guaranteed and serve only to demonstrate the effect of charges and expenses on an investment. How much will any advice cost? We normally pay to an adviser 3% of the value of an investment initially, and 0.5% annually (except for investments into the CashTrust where we pay no commission).your adviser will be able to give you full details about the cost. The amount will depend on the size of your investment (and, in the case of regular savings, the period for which you make them). It will normally be paid out of the charges. Further information. The ISA Manager. The ISA Manager, Gartmore Investment Limited, can be contacted at the following address: Investment Administration Centre, King s House, King s Road, Brentwood, Essex CM14 4DR. Telephone: Fax: Please use this address for all correspondence.the unit trusts are managed by Gartmore Fund Managers Limited, an associated company of the ISA Manager. Please note that telephone calls may be recorded. The Trustees. The Trustee for American Smaller Companies Fund, CashTrust, Corporate Bond Fund, European Selected Opportunities Fund, Global Growth Fund, Global Utilities Fund, High Yield Corporate Bond Fund, Japanese Growth Fund, Pacific Growth Fund, UK Income Fund, UK Growth and Income Fund and UK Selected Opportunities Fund, UK Smaller Companies Fund is Citicorp Trustee Company Limited.The Trustee for the UK Growth Fund and UK & Irish Smaller Companies Fund is The Royal Bank of Scotland plc. Liquidity. When market conditions dictate, the Managers will increase the level of liquidity held in the funds in the short term (not applicable in the case of the CashTrust). General information. Copies of the Scheme Particulars and the most recent Managers Reports for the funds can be obtained from the ISA Manager at the address given above. This is the address you should use for all communications.

4 Gartmore Global ISA Terms and Conditions. The terms and conditions ( Terms ) below explain how your Gartmore Global Individual Savings Account ( ISA ) will be operated. The Terms and the completed Application Form or Confirmation form the contract between you and us (Gartmore Investment Limited). The ISA is also governed by the Individual Savings Account Regulations 1998 (the Regulations ). If there are any differences between the Regulations and Terms, the Regulations shall take precedence. If there is anything in the Terms that you do not understand or you would like further information, please contact us or your financial adviser. 1. Definitions Accumulation Units units in a unit trust where all the income is accumulated and reinvested in the unit trust; Application Form the application form or transfer form accompanying these Terms; Cash Component a holding in the Gartmore CashTrust, making up part of a Maxi-ISA; Confirmation the written confirmation sent by us to you of the details you supplied and the declarations required under the Regulations, if your application for an ISA was made by telephone, or fax; Distribution Day the day noted in the Scheme Particulars on which distributions are made; IMRO the Investment Management Regulatory Organisation Limited; Income Units units in a unit trust where income is paid to unitholders; ISA Manager, we or us Gartmore Investment Limited or such other Related Company as we shall notify to you; Key Features Document the document describing the important characteristics of the ISA. The Key Features Document may be amended from time to time; Maxi-ISA an ISA which is made up of a Stocks and Shares Component with or without a Cash Component and which is designated as a Maxi-ISA under the Regulations; Mini-ISA an ISA which is made up of a Stocks and Shares Component only and which is designated as a Mini-ISA under the Regulations; Related Company any company which is a subsidiary or holding company of the ISA Manager or which is a subsidiary of any such holding company and for which purposes the expressions subsidiary and holding company have the same meanings as in section 736 of the Companies Act 1985; Scheme Particulars the document issued by the Unit Trust Manager describing the nature and operation of the Unit Trusts. The Scheme Particulars may be amended from time to time; Stocks and Shares Component a holding in a Unit Trust, making up a Mini-ISA or the whole or part of a Maxi-ISA; Unit Trust any of those unit trusts specified in the Application Form or the Confirmation; Unit Trust Manager Gartmore Fund Managers Limited, a Related Company; Valuation Point the time, on any business day, at which the relevant Unit Trust is valued. This is normally at midday. 2. Investment choice and objectives 2.1 Your ISA payments will be invested in the Unit Trust(s) you have chosen on your Application Form or in the Confirmation. 2.2 The investment objective of your ISA will correspond to the Unit Trust(s) you have chosen. The investment objectives, policies and investment restrictions for each Unit Trust are detailed in the Scheme Particulars which can be obtained from us. 3. Opening your ISA Your ISA will be opened when you have made: a) an application; and b) a payment which we have accepted. 4. Your application 4.1 You may make an application to open an ISA in either of the following ways: a) in writing by completing the Application Form; or b) by telephone, or fax. In this situation you will be required to provide the same information asked for in the written Application Form. We will then send a Confirmation to you. We will record the date we send the Confirmation to you. 4.2 These Terms will come into force when we accept your Application Form or, if your application was made by telephone, or fax the date when we send the written Confirmation to you. 4.3 You should check the Confirmation carefully and let us know within 30 days from the date that the Confirmation was sent to you if something is not correct. We will then send you a revised Confirmation that will take effect from the date of the first Confirmation. We reserve the right not to accept your corrections and if the corrections invalidate your ISA for any reason, then, under the Regulations, we must void your ISA from the date of the first Confirmation. 4.4 We reserve the right to reject your application. In addition, if your application is not complete in all respects we may open your ISA on a provisional basis. In these circumstances your ISA payment will be used to buy units and we will ask you for the missing information. If you do not provide us with the missing information within 30 days of the date on which we received your application, we will void your ISA. 4.5 If we void your ISA under either paragraph 4.3 or 4.4 above we will transfer the units we bought for you into your own name unless you instruct us to do otherwise. If you instruct us to return your subscription to you the money paid will be subject to deduction of the amount, if any, by which the value of the investments in your ISA has fallen. 4.6 When we receive your Application Form we will categorise your ISA as either a Maxi-ISA or Mini-ISA. Where you have not ticked the Maxi-ISA or Mini-ISA box on the Application Form, your ISA will be categorised as a Maxi-ISA. 5. Investing in your ISA 5.1 You can make payments into the ISA by investing either one or more lump sums or by making regular monthly payments or a combination of the two. However, the total of all amounts invested in your ISA in a tax year must not be more than the annual limit set out in the Regulations. Your payments will be used to buy units in your chosen Unit Trust(s) as soon as possible after the next Valuation Point. You will be sent an acknowledgement letter and, if you have invested a lump sum, a contract note. 5.2 The minimum additional lump sum payment that you can make to start your ISA is set out in the latest Key Features Document. You should check with us to find out what the current minimum lump sum is as the Key Features Document may be updated from time to time. 5.3 If you are making regular savings, direct debit payments will be deducted monthly from your bank account on the date you have chosen in your Application Form or Confirmation. This date should be between the 1st and 28th day of the month inclusive. Where this date is not a business day the payment will be deducted on either the next or the previous business day. Where you have not chosen a date we will choose the date when we will deduct the money from your account. 5.4 The current minimum regular monthly payment that can be made is set in the latest Key Features Document. You should check with us to find out what the current minimum lump sum is as the Key Features Document may be updated from time to time. If you want to stop saving either temporarily or completely, please let us know. If you then wish to start saving, again, please let us know. You will not need to complete the direct debit instruction again unless you have cancelled your existing direct debit with your bank or building society. 5.5 If you wish to change the amount of your monthly payment the change will be subject to the current minimum payment and minimum increase which are set out in the latest Key Features Documents which you can obtain from us. 6. Cancellation In certain circumstances you will have the right to cancel your ISA within 14 days after receiving notice of your cancellation rights from us. If you exercise your right to cancel any money paid to us will be repaid (subject to deduction of the amount, if any, by which the value of the investments in your ISA has fallen). 7. Cash held in your ISA 7.1 The payments from you and any distributions received for re-investment will be credited to the Unit Trust Manager s dealing account with the National Westminster Bank plc, a Related Company. 7.2 We will not hold cash within your ISA and shall apply all monies received from you or on your behalf to buy units in your chosen Unit Trust(s). 7.3 We will be responsible for safekeeping and administering your ISA investments and shall hold, or have held to your order, all title documents or documents evidencing title to your units in your chosen Unit Trust(s). 8. Registration 8.1 The legal title to your holding of units in the Unit Trust(s) held under your ISA will be registered in your name jointly with us as the ISA Manager but, of course, the Units will be beneficially owned by you. The holdings of individual ISA investors will therefore be separately identifiable. Documents evidencing title to the investments in your ISA will be held either by us or as we shall direct. 8.2 We will not lend the units held under your ISA to a third party or deposit them by way of security; nor may we borrow money on your behalf against the security of those investments. 8.3 You confirm that during the life-time of your ISAyou are and will remain the only beneficial owner of the investments in the ISA free from all charges. You should note that it is a requirement of the Regulations that any of the investments held under your ISA must not be used as a security for a loan. 9. Income generated by your ISA 9.1 We will collect all distributions payable by the Unit Trust(s) for you. If you are investing a lump sum and have chosen to invest in Income Units, all distributions of income will be paid directly into your bank or building society account unless you have opted to have the distributions used to buy more units in your ISA. 9.2 If you have chosen to invest in Accumulation Units then all income generated by the underlying investments is reinvested within the Unit Trust(s). If you make monthly payments into your ISAyou will automatically be invested in Accumulation Units. 10. Income Payments 10.1 Where we receive income from the Unit Trust(s) you have chosen, the income payments will usually be paid to you, gross of tax on the relevant Distribution Day If you have chosen for the income payments to be paid to you, the payments will either be made by cheque or via the Banks Automated Clearing System (BACS) into the bank or building society account specified in your Application Form or Confirmation. Any money which is returned will be held in a client money bank account held at National Westminster Bank plc, a Related Company, in accordance with The Financial Services (Client Money) Regulations No interest will be payable to you on money held in such an account. 11. Where information is sent All communications to you will be sent to the address given in your Application Form or Confirmation unless you notify us of another address. 12. ISA valuations and statements We will send you a valuation of your ISA as at the close of business on 5th April and 5th October each year (although please note that we are entitled to move any such date by up to two weeks), together with a statement of all transactions made on your behalf since the previous valuation. 13. Unitholder information You will be sent all the information sent to unitholders in the Unit Trust(s) chosen by you, as soon as it is available (including the Unit Trust Manager s annual and half-yearly reports). If you would like to exercise your voting rights or to attend unitholder meetings of the Unit Trust(s) you have invested in we will make the necessary arrangements for you. 14. Instructing your ISA Manager You may instruct us in writing, , fax or telephone. If you instruct us by fax, or telephone we may ask you to send written confirmation of your instructions to Gartmore Investment Administration Centre, King s House, King s Road, Brentwood, Essex CM14 4DR. We will follow your instructions unless we reasonably believe that to do so may be impracticable or might contravene these Terms or any law or regulation. We are not obliged to (and our present policy is not to) act on any notice, instruction or other communication from anyone other than you or your personal representative(s) but we may (if we choose to do so) act upon any notice, instruction or other communication that we reasonably believe to be from a person acting under your authority or that of your personal representative(s) or by order of the court. 15. Switching your ISA 15.1 You can choose at any time to make changes to the investments held in your ISA and/or to the proportions in which the investments are held (in other words, to switch your investments between Unit Trusts) by sending instructions to us explaining precisely what changes you want made to your investments. We will make the necessary sales and purchase of units as soon as practicable after the next Valuation Point following receipt of your instructions. We will make the switches between the Unit Trusts at discounted terms. Details of these discounted terms are available from us or your financial adviser You may not switch from a Cash Component to a Stocks and Shares Component or vice versa Similarly, you can transfer your investment from this ISA to any other ISA being offered by us or a Related Company subject to any restrictions contained in the Regulations. If we receive instructions from you to switch your ISA, we will sell any existing ISA investments that will not be held in your new ISA as soon as practicable after the next Valuation Point. 16. Withdrawing your investment 16.1 You may instruct us to make cash withdrawals from your ISA at any time. However, if the withdrawal reduces the value of the ISA or a Component to below the minimum values stated in the latest Key Features Document or leaves only the Cash Component remaining in your ISA, we may treat the withdrawal as an instruction by you to terminate your ISA If you ask us to make a withdrawal we will sell units in the underlying Unit Trusts. You should specify which Unit Trust holdings you want us to sell to meet this otherwise we will have complete discretion as to which units we sell. We will send you a cheque for the proceeds of sale by the end of the fourth business day following receipt of your instructions. Cheques will only be made payable to you or to another ISA manager Any sums, even if withdrawn from your ISA, will continue to count towards your annual investment maximum which is set out in the Regulations. 17. Transferring an existing ISA If you have an existing ISA which you would prefer to invest in the Gartmore Global ISA, just complete and return to us a transfer form giving details of the ISA you would like to transfer and a completed ISA Application Form. We will only accept a transfer from an ISA manager in cash form. 18. Terminating your ISA 18.1 You are free at any time to terminate your ISA. If you do so, you can choose one or more of the following options: a) to have all of your ISA investments sold and the proceeds either returned to you or transferred to another ISA manager; or b) some or all of your ISA investments transferred out of your ISA into your name or in such other name as you shall choose and the remaining ISA investments treated in accordance with sub-paragraph (a) above; or c) to transfer your entire ISA to another ISA manager. We will terminate your ISA as soon as we receive your instructions to do so. We will sell all your ISA investments and pay the proceeds to you unless you instruct us otherwise Subject to the Regulations, we may terminate your ISA including these terms at any time by giving written notice to you. The notice will take effect within 30 days of it being sent to you by first class post. Unless you instruct us otherwise, we will have the option of either transferring the ISA investments to you or selling of the investments and paying the proceeds to you. 19. Remuneration and Expenses 19.1 You will be subject to the normal charges payable to the Unit Trust Manager on the Unit Trust(s) held in your ISA. There are two sorts of charge: a) an initial charge which is reflected in the buying price of the units; and b) an annual management charge which is payable periodically and deducted from the investments in the Unit Trust and is reflected in the selling price of the units. c) an additional annual management charge plus VAT may be made and taken twice yearly, either from the distributions received or by selling units, if your ISA is invested in certain Unit Trusts. Details of the current charges and the Unit Trusts that incur an additional charge are set out in the latest set of Key Features Document. 20. Miscellaneous 20.1 If we receive written notice of your death or that you have had a trustee of your assets appointed by a court, your ISA may be terminated or the ISA investments transferred to your personal representatives or a beneficiary or, alternatively, the units may be sold and a transfer made in cash. Please note that, under the Regulations, your ISA will cease to benefit from the tax advantages of ISAs from the date of your death We will notify you if, under the Regulations, your ISA has or will become void. As soon as practicable thereafter we shall transfer the ISA investments to you unless you instruct us otherwise, subject to such deductions (if any) as we may require to meet tax or other liabilities in connection with the ISA In all cases, proceeds will only be paid out when all settlement monies have been received and termination shall be without prejudice to any transactions already initiated We may record any telephone conversations that we have with you. 21. Safeguarding your rights 21.1 We are regulated by the IMRO and the Personal Investment Authority in the way we conduct our investment business If you have a complaint, you may write to the Complaints Officer who has been appointed by us to investigate and resolve written complaints independently of our investment and administration departments. This senior member of staff will, on request, provide you with a statement describing your rights to compensation in the event of us being unable to meet our liabilities to you. You can also write to the Investment Ombudsman if you have any complaints about our conduct. 22. Changes to the Terms 22.1 We may amend these Terms. This might be necessary, for example, where there is a change in the Regulations. We will inform you of any such change by sending you a copy of the amended Terms Where details are contained in the Key Features Document you are advised to obtain the most up to date version from us or your financial adviser. 23. Liability 23.1 We will carry out the duties described in these Terms using all reasonable care and skill but will only be liable to you in respect of: a) negligence, wilful default or fraud, to the extent that it is committed by us, by any Related Companies or by any employees of one or more of such companies; or b) any breach of these Terms or of an IMRO rule except that we will not be liable to you or have any responsibility of any kind for any loss or damage incurred or suffered by you as a result of any event or circumstance that is not reasonably within our control. We will not be liable to you in relation to any default or fraud by the bankers or any person, firm or company through or with whom transactions are effected on our behalf (other than any bankers, firms, companies or any employees of such companies who are Related Companies). 24. Material interests We, or a Related Company may have a material interest in a transaction or a conflict of interest may arise when we effect transactions with or for you. Nevertheless, we may still effect such transactions without prior notice to you but, in doing so, will not allow any such interest or conflict to stand in the way of achieving best execution for you within the investment powers set out in these Terms. Neither we nor a Related Company shall be liable to account to you for any profit or benefit we receive as a result of any such transaction. 25. Basis of dealing 25.1 We shall not be entitled to make any investments or deposits on your behalf other than those referred to in paragraphs 2 and We may act as agent for you with any counterparty we choose (including a Related Company) in any transactions arranged or transacted for you as long as it achieves best execution for you. However, we will not at any time deal as principal in any transaction for you. 26. Delegation and transfer 26.1 We may delegate any of our functions or duties under these Terms to any Related Company or other agent and may provide them with information about you and your ISA. However, we will remain liable to you for the performance of any such delegated matters. We shall satisfy ourselves that any person to whom we delegate any of our functions or responsibilities under these Terms is competent to carry out those functions and responsibilities You agree that we may transfer, by means of substitution, to any Related Company authorised under the Financial Services Act 1986 and the Regulations our management responsibilities under this Agreement. However, we will give you written notice of any such transfer. 27. Disclosure of Information We may disclose any information arising in connection with a transaction under these Terms to any relevant authority or as required by such authority (whether or not pursuant to compulsion of law or regulation) and we shall not be under any liability for any disclosure which we make in good faith. 28. Information required You agree to provide us with all information which we may reasonably require to enable us to carry out our duties under these Terms, and you agree to inform us of any changes in the information you have given us in the ISA Application Form or Confirmation or if any of the information or declarations ceases to be true. You also agree to inform us immediately if you cease to be eligible to contribute to or to hold the ISA. 29. Governing law Subject to the Regulations, these Terms shall be governed by the law of England and Wales and shall be subject to the jurisdiction of the English and Welsh courts. 30. Entire Terms These Terms and the completed Application Form or Confirmation constitute the entire terms on which the ISA is provided to you. Issued and Approved by Gartmore Investment Limited (GIL). The Unit Trusts are managed by Gartmore Fund Managers Limited (GFM) and Gartmore Investment Limited is the ISA Manager of the Gartmore Global ISA. Both GIL and GFM are regulated by IMRO and the Personal Investment Authority and are members of the NatWest and Gartmore Marketing Group.