What I intend to cover

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Allan Horn
5 years ago
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FOR INVESTMENT PROFESSIONALS ONLY Advice & the art of

APFS ACII CFP TM TISA Conference 23 rd May 2013 What I

assignment Setting the parameters Collation of facts By

1 FOR INVESTMENT PROFESSIONALS ONLY Advice & the art of claims management Robert Reid Chartered Financial Planner APFS ACII CFP TM TISA Conference 23 rd May 2013 What I intend to cover Selecting suitable clients Scoping the assignment Setting the parameters Collation of facts By paraplanner In partnership Letters or reports Cash flow Reviews Interim contact 1

Selecting suitable clients Importance of

Do the professionals you deal with know?

Use web site as a filter as well as a promo

2 Selecting suitable clients Importance of scoping the optimum client Does your message match this? Does everyone in the firm know? Do the professionals you deal with know? Do you stick to it? Use web site as a filter as well as a promo Setting the parameters What you are going to do? What you are not going to do? What you could do in addition 2

3 Scoping the assignment Service Menu Engagement letters Correspondence Refer to the engagement letter to ensure parameters not breeched. Collation of facts by Para Planner Hard to talk and listen well Enables a far better case discussion with the team Electronic alternatives Tape record the meeting Use a recording pen 3

Letters or reports Letters will either be too short or too long

and appendices Can be short enough or long enough Collation of facts

directly proportional to their input and responses What may seem out

4 Letters or reports Letters will either be too short or too long Reports allow for better style sheets Enables better use of sections and appendices Can be short enough or long enough Collation of facts in Partnership Clients need to understand that Their protection is directly proportional to their input and responses What may seem out of context maybe anything but Explanation of the objectives will always help 4

Cash flow Would you fly if: The pilot had never flown before Was not

then why would you: Not test t assumptions Not consider alternatives

Not for the sake of it Agenda driven by all Actions agreed All i d

5 Cash flow Would you fly if: The pilot had never flown before Was not sure of the route Did not know if the plane was airworthy If not then why would you: Not test t assumptions Not consider alternatives Not check out the wrappers/providers Reviews Not perfunctory dynamic Not for the sake of it Agenda driven by all Actions agreed All i d All minuted Minutes to client Re state the importance of partnership 5

6 Interim contact A year is a long time Make sure they know you are there Keeps them on track Keeps them on message Stops anything festering Thanks for listening Q&A 6

7 The presentation based on current statutory legislation and our understanding of such. Unless otherwise stated, all views expressed are those of Syndaxi Financial Planning Ltd. However, the law relating to taxation and Inland Revenue practice is always subject to change and cannot be foreseen. Nothing in this presentation should be construed as a solicitation or offer, or recommendation, to buy or sell securities or any other investment or banking product, or to provide any investment advice or service. Nothing contained in this presentation constitutes investment, legal, tax or other advice and is not to be relied upon in making an investment or other decision. The information in this presentation is believed to be correct, but Syndaxi nor Raymond James cannot guarantee the accuracy, timeliness or completeness of any such information. Neither Syndaxi, Raymond James nor any connected company accepts responsibility for any direct or indirect or consequential loss suffered by you or any other person as a result of your acting, or deciding not to act, in reliance upon any information contained in this presentation. Certain investments carry a higher degree of risk than others and are, therefore, unsuitable for some investors. The value of investments, and the income from them, can go down as well as up, and you may not recover the amount of your initial investment. Where an investment involves exposure to a foreign currency, changes in rates of exchange may cause the value of the investment, and the income from it, to go up or down. Tax treatment depends on an investor s individual circumstances, and it may be subject to change. This presentation may not be reproduced or circulated without prior permission. Syndaxi Financial Planning Limited is an Appointed Representative of Raymond James Investment Services Limited which is a member of the London Stock Exchange and is authorised and regulated by the Financial Conduct Authority - Registered in England and Wales No Registered office: 77 Cornhill London EC3V 3QQ 7

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